Pingboard

Niche Software, Dynamically Built, Broad Application

Commenti: When a new employee joins my company, they are always blown away by one piece of software in particular. It isn't GitHub, SalesForce, Office365, or any of the boilerplate onboarding items. It is Pingboard! When you can see every person in your company on your first day, the reporting structure, the faces, people, and places, it is the singular best resource a new employee can have.

Aspetti positivi:

Pingboard is easy for end-users and admins alike, integrates with GSuite and auto-syncs, and allows everyone in our org to connect our schedules and statuses. Pingboard support is genuine, quick to reply, and very helpful.

Aspetti negativi:

Inviting new employees is sometimes accidentally forgotten when a new admin uses the software. Adding a new employee vs generating the invite can be easily mistaken. Timezone issues have confused one or two of our users but Pingboard support quickly resolved this for us.

Well Designed Software; Basic Features

Commenti: The Pingboard software is a excellent tool, especially if you utilize it to its full extent. I would add, however, that it is does not provide features that are essentially to our business operations, so it's more of a "nice to have," as opposed to a "must have." If you have the budget for the monthly cost, I would recommend it. If you are looking to trim expenses, I would say it is not vital software at this point.

Aspetti positivi:

The Pingboard software is very easy to use. We utilize for company communication, so that people are aware when teammate our on vacation, out sick, or on a business trip. The integrations are very helpful as well. Our Out-of-Office calendar links directly to Google Calendar and Slack, which makes communication seamless. Their customer service is exceptional as well, as they always return my requests by the next business day, and are very flexible.

Aspetti negativi:

Overall, the features are somewhat limited. The Out-of-Office reporting gives you a breakdown the PTO/Sick Days taken, but it would be nice to export into an .xls or .csv file that depicted the actual dates, and not just the number of days taken. We also run into issues with offices in different time zones. The Slack integration does not seem to be sophisticated enough to differentiate the different zones, so there is often confusion as to when people are actually out of office.

Needs more feature to stay up to date

Aspetti positivi:

Easy to read org chart Tracks OOO, WFH, PTO

Aspetti negativi:

The check in system shows the whole company directory, with photo. Huge security issue here It would be nice if there was some sort of approval process when people submit PTO,WFH etc

Keep up to date with your organization while working remotely

Aspetti positivi:

Working for a start up, our organization is always changing. Pingboard is a great place to find and keep track of who's on what team. I love the way the board visualizes the organizational structure, how you're able to connect with colleagues through common interests in your profile and how there are interactive quizzes to help you virtually "meet" other colleagues.

Aspetti negativi:

I haven't used the platform to the full extent. I'm sure there are a lot more capabilities I'm not aware of.

Pingboard is excellent software for finding people, but it fails to provide information

Commenti: This software helps to visualize support teams and which areas exist in the company.

Aspetti positivi:

Pingboard is excellent software for finding people in the organization and seeing how your company's organizational structure works. It makes it very visible how each company's team is organized and the hierarchies, in addition, it is possible to have control of personal information such as contacts, gift clothing sizes, and other things, in an easy way.

Aspetti negativi:

I believe that Pingboard could be more complete in terms of developing information. Currently, we cannot change the layout of the platform and add more information from our collaborators, which creates difficulties, since many people use the pingboard to identify support teams, however, they are unable to extract what this support team does, or what that person is shown on the ORG CHART acts.