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Cos'è Flipcause?

Flipcause è la prima piattaforma multifunzione completamente integrata per le raccolte fondi e il coinvolgimento delle community progettata per piccole organizzazioni non-profit. Il CRM integrato, l’app mobile e le funzionalità di elaborazione dei pagamenti fanno di Flipcause l’unico strumento necessario per gestire e accettare donazioni, registrazioni, volontari, sponsor e campagne di pari e crowdfunding, tutto da un’unica dashboard basata sul cloud. Insieme ai prezzi più bassi del settore, ogni piano di abbonamento viene fornito con un team dedicato al successo e servizi di portineria gratuiti.

Chi utilizza Flipcause?

Questa soluzione si concentra sul servizio alle startup e sulla crescita delle organizzazioni non-profit con budget operativi pari o inferiori a 1 milione di $; tuttavia anche le organizzazioni non-profit più grandi possono trarre vantaggio da questa solida suite integrata di strumenti per le raccolte fondi.

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Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Flipcause

Punteggio medio

Nel complesso
4,7
Facilità d'uso
4,6
Servizio clienti
4,7
Caratteristiche
4,5
Rapporto qualità-prezzo
4,7

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
81%
4
15%
3
2%
2
1%
1
1%
Ms. Veronica
Ms. Veronica
CEO (USA)
Utente LinkedIn Verificato
Gestione di organizzazioni non profit, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Nonprofit Business Software

5,0 anno scorso

Commenti: This software helps me create a very professional online present.

Aspetti positivi:

One stop shop for all my business online connections for fundraising and campaigns.

Aspetti negativi:

I don't have any cons at this time to report about the services.

Liz
Managing Director (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Flipcause Does the Trick!

4,0 11 mesi fa

Commenti: They are our long term Fundraising CRM that has done the trick for over 5 years at this point. Unless another product comes along that does everything that Flipcause does but better for a similar price, we plan to stay with Flipcause!

Aspetti positivi:

I like the cost of Flipcause the most. It is very effective and affordable. They also have a competent customer service team.

Aspetti negativi:

There are issues with making edits and deletion of human errors. I have to email customer service and it takes a few business days for it to be completed when I could've easily resolved it myself if I had the capability. They do have a great customer service team though!

Caroline
Executive Director (USA)
Organizzazioni civiche e sociali, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Was Great but Things have Changed

3,0 3 mesi fa

Commenti: Recently it’s been pretty terrible. As a non-profit we need donations to function, so them not transferring the donations to our bank account makes it pretty useless.

Aspetti positivi:

I think it is a really good interface for donors. I also appreciate the monthly donor option.

Aspetti negativi:

We have had Flipcause for over two years and never had a problem. We are a small nonprofit and rely heavily on individual donations. They claim to transfer funds no later than 10 business days after you request a transfer. The last 3 times I have requested a transfer, I have had to reach out to their accounting department to initiate the transfer after the 10 business days had passed. This time it has been nearly a month since I initiated the transfer and we still have not received our donations. I have put in multiple tickets through their support function. I keep being told accounting will reach out to me and they haven’t (it’s been 5 days). I have also directly emailed accounting twice with no response. I will not be able to pay our bills on time this week because they have not transferred our donations. The fact accounting can’t even give me an update is appalling. We will be trying to find a new a platform which will be a total pain if this isn’t resolved soon. They seem to be holding our donations hostage.

Linda
Director of Operations (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Flipcause Makes Our Life Easier

5,0 3 mesi fa

Commenti: Overall, we are quite pleased with our experience with Flipcause. And once our membership gets used to working with FC, they find it easier too.

Aspetti positivi:

I have recommended Flipcause to friends over the past 6+ years mainly because it has made my life so much easier, especially when reconciling our bank accounts. Financial transactions are clearly listed and what used to take hours to reconcile, now takes minutes. Campaigns run very smoothly, my success team is very helpful when we occasionally run into a problem. And it's now just a pleasure to work with them

Aspetti negativi:

There are two things that I like the least: 1. I used to be able to speak to a human being if I had a challenging question; but that has changed almost everywhere and every organization and I do get an email response rather quickly from my team. 2. It used to take 2 or 3 days to transfer funds from FC to our bank but now takes 10 days or more. However, this is becoming more typical of financial institutions of late. I guess it's because of all the fraudulent activity that is out there nowadays.

Rebekah
Director of Mission Engagement (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A game-changer!

5,0 anno scorso

Commenti: Very satisfied! As a smaller, but growing non profit, Flipcause filled a critical need to manage our donations, create campaigns, and monitor relationships in a cost effective and user-friendly way.

Aspetti positivi:

Our favorite features include an integrated merchant processing system to reduce fees, ease of creating campaigns, ease of accessing information about our financial partners and the VERY RESPONSIVE customer service team!

Aspetti negativi:

It is hard to integrate information from the transaction and contact reporting areas. It is not unusual to have to create 2 reports and then merge them to get the needed information. This is also true about the Group reports and transactions.

Risposta di Flipcause

anno scorso

Hi Rebekah, Thank you for taking the time to leave us a review! We're happy to hear that it's easy for you to create campaigns and access your financial partners' information. We're also glad that your Success team was very responsive. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!

Tim
Executive Director (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Take Your Nonprofit to the next level

5,0 anno scorso

Commenti: For the program that it is, we've loved it and it has been a significant upgrade from what we used in the past. It also helped us to look more professional which helps when attracting donors and grants.

Aspetti positivi:

Ease of creating and implementing campaigns for all different types of events. The ability to easily implement what you do on the back end to your website.

Aspetti negativi:

It took awhile to learn or teach the program to my staff, but they also offer tech support that is very reliable and quick. We'd love to see more options added to make the program a one stop shop (mass email and text service most commonly wanted).

Risposta di Flipcause

anno scorso

Hi Tim, Thank you so much for leaving a review! We're happy to hear that you loved our program and that it's easy for you to create and implement campaigns for different types of events. We're also glad that you're not having any difficulty managing your website. Mass mailing is definitely on our roadmap, and we can't wait to release it in the future. I'll be sure to let you know when we're closer to a release date. In the meantime, don't hesitate to reach out with any questions or concerns!

Amanda
Executive Director (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

All in One Winner

5,0 anno scorso

Commenti: Since our first day, it has been really easy to work with FlipCause. Once you get used to the fact that you really don't talk on the phone but communicate via email, it's so easy. They also are really good about teaching people how to work within FlipCuase on their own via instructional Loom videos. Love those!

Aspetti positivi:

For our small nonprofit, FlipCause handles so much more than we could on our own - the website updating is amazing, the campaign creators are geniuses, and the reports are relatively easy to pull.

Aspetti negativi:

It seems there should be an easy way to run a report of the funds being transferred to the bank. I have yet to figure out how to do that easily and spend far too much time pulling out registrations versus donations so they can be entered into Quickbooks correctly.

Risposta di Flipcause

anno scorso

Hi Amanda, Thanks for leaving a detailed review! We're so happy that you think your website is amazing and that pulling the reports you need is easy. And I'll be sure to relay your compliments to our Concierge and Communications team! Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!

Karen
Executive Director (USA)
Gestione di organizzazioni non profit, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Small nonprofit FlipCause user since 2016

4,0 anno scorso

Commenti: Easy to use all under one umbrella; frees up my time for other tasks.

Aspetti positivi:

I love the way Flipcause integrates so many previously separate functions under one easy and efficient roof: event registration, payment, sponsorship, volunteer management, campaign landing page, in-kind donation offering and even website. Since our nonprofit has a very small staff, it makes it so much easier

Aspetti negativi:

The Weebly website is functional, easy to set-up and perform basic editing. However the options for appearance is quite limited and needs professional coding to make it look really professional and slick.

Risposta di Flipcause

anno scorso

Hi Karen, Thanks for the review! It's so great that you love the way you can use different functions all in one place, and we love to hear that you've stayed with us for so long. Please continue to reach out to us for support. We're here for you and looking forward to continuing to support your organization's needs.

Pamela
Development Director (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

So easy to use

5,0 11 mesi fa

Commenti: I think it's a fantastic tool for the smaller NP, such as the one I work for. IT makes donor management a piece of cake. The credit card processing and website integration is super easy for someone who has a LOT fo other responsibilities.

Aspetti positivi:

I love that Flipcause has the lowest credit card processing fee I've ever seen. Ease of website edits is a huge plus as well. Although using the reports can be a little clunky, after a while I figured out how to pull the lists that I need.

Aspetti negativi:

Dislikes? Nothing comes to mind, to be honest.

Rick
Director (USA)
Gestione di organizzazioni non profit, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Review of FlipCause

5,0 anno scorso

Commenti: Good and fair so far. I am keeping one eye open though.

Aspetti positivi:

Set it and forget it. User friendly and good service if I need help.

Aspetti negativi:

Telling me that they wouldnt raise the monthly service fee, and then try to raise ot on me, after also receiving a percentage of my donors gift.

Jon
Development Director (USA)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Always there

5,0 anno scorso

Commenti: AWESOME! A must use for non-profits and development !

Aspetti positivi:

WIthin 24 hours of the request the page/change is done and explained!

Aspetti negativi:

Takes a while to learn how to edit. But once you do its simple

Lisa
Office Manager (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Flipcause Performs!

5,0 anno scorso

Commenti: SevaChild's overall experience with Flipcause has been just wonderful!!

Aspetti positivi:

Flipcause makes donor and funding management so much easier than it would be otherwise.

Aspetti negativi:

It would be nice to have the facility to speak with our Flipcause team; however, their speedy responsiveness and thorough handling of our concerns definitely make up for that.

Nicole
Director of Development (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Cusomter Service

5,0 4 mesi fa

Commenti: EXCELLENT- I have loved every encounter with staff and customer service as well as working on the site.

Aspetti positivi:

All staff I have encountered are extremely helpful and respond in a timely manner. I am new to Flipcause and have been navigating and learning the site on my own. It's pretty easy to navigate and the customer service is excellent!

Aspetti negativi:

Nothing - I have experienced nothing that is difficult to work at Flipcause.

Amy
Founder and CEO (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Flipcause Works!

5,0 4 mesi fa

Commenti: Our overall experience has been consistently great over the seven years we’ve used Flipcause. They offer practical self-guided tutorials and person to person customer service!

Aspetti positivi:

This is a service that all nonprofit organizations need. Flipcause makes it possible for small nonprofit organizations! We couldn’t run campaigns, our merchant account, and database without them.

Aspetti negativi:

Flipcause raised their fees last year. We had to adjust to the increased cost but it is still worth the value we receive.

Peggy
Executive Director (USA)
Settore marittimo, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Marine Life Studies recommends Flipcause!

5,0 anno scorso

Aspetti positivi:

We love that we can contact our team at Flipcause at any time of the day with what we need. They are fast at the response and they will have what we need done within 2 days or so. They are always so nice and accommodating.

Aspetti negativi:

We absolutely love Flipcause. It was definitely a game changer for our organization.

Risposta di Flipcause

anno scorso

Hi Peggy, Thanks for taking the time to leave a review! We're glad that you love being able to contact your Success team at any time of the day, that they respond quickly, and that they are very accommodating. We're here for you and looking forward to continuing to support your organization!

Tim
Skipper (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Speak to these guys, you won't be disappointed

5,0 5 mesi fa

Commenti: Great, and it is only just the beginning!!

Aspetti positivi:

Simple process from start to finished (live) website. Great support from the beginning making for a much less stressful experience.

Aspetti negativi:

Very little if I'm being honest, some aspects of the web design could be more detailed or easier to update and chance but it didn't stop my site from going live in a very timely manner and doing what is needed.

Cheryl
Development/PR (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great product for nonprofits

5,0 anno scorso

Commenti: Our experience with Flipcause has been very positive. We are going on our third year using the services.

Aspetti positivi:

We like all of the features that Flipcause offers. We use the donor management and website maintenance features the most. Flipcause is always adding and upgrading to the list of features that they provide. We find their services beneficial especially when we are planning an event.

Aspetti negativi:

At the current time we don't have any cons to share.

Risposta di Flipcause

anno scorso

Hi Cheryl, Thanks for the review! It's great to hear that you like all of the features we offer and that you're able to fully enjoy our donor management and website maintenance features. You can count on us to add and upgrade features your nonprofit can use. We're here for you and looking forward to continuing to support your organization!

Karen
Office Administrator (USA)
Medicina veterinaria, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Not for Profit Organization

5,0 anno scorso

Commenti: Great support team. Responsive and helpful.

Aspetti positivi:

Ease of donation management. Good reporting options.

Aspetti negativi:

I do not have any negatives to report....

Lisa
Founder (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Thank you from Love Serving Autism

5,0 anno scorso

Aspetti positivi:

Customer Service is excellent. Thank you very much

Aspetti negativi:

So many features and I’m sure we are utilizing them all

Richard
Executive Director (USA)
Servizi legali, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Flipcause is a good fundraising platform

5,0 2 anni fa

Aspetti positivi:

Campaign levels are easy to manage and help us communicate our message.

Aspetti negativi:

Payment has sometimes been delayed or slow.

Judith
Executive Director (USA)
Istituzioni religiose, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Flipcause - good value

5,0 2 anni fa

Commenti: Building our website and using the product to advertise and promote our programs.

Aspetti positivi:

I am not a techie person but when I looked at this product and after talking with the Flipcause team, I decided that it would be worth the investment for our nonprofit. We don't have any tech/help desk support. The team is responsive and patient. The product allows me to provide access for ou.r editor to upload communications. I've also learned how to create content.

Aspetti negativi:

At this time, based on my experience I don't have anything in particular that not's working well. Some of the standard templates do have entries that I would like to delete.

Risposta di Flipcause

2 anni fa

Hi Judith, Thanks for the review! We're pleased to hear that even though you're not a techie person, you still decided that we would be worth the investment. We're also glad that you find your Success team responsive and patient and that you also learned how to create content. Also, your Success team will be able to assist you with the entries on the standard templates that you would like to delete. Please don't hesitate to reach out to them. We're here for you and looking forward to continuing to support your organization!

Katie
Co-president (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Glad we switched to flipcause

5,0 2 anni fa

Commenti: So far so good.

Aspetti positivi:

Great customer service via email. Have made our site very nice and accessible.

Aspetti negativi:

Wish I could talk to someone on the phone regarding switching our site to my name.

Sando
Executive Director (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Excellent Service

5,0 11 mesi fa

Aspetti positivi:

Flipcause's expediency is the best I have experienced.

Aspetti negativi:

The inability to add strollers to the website

Alisha
Founder / Executive Director (USA)
Raccolta di fondi, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great for non-tech newbies!

5,0 2 anni fa

Commenti: I researched an determined that this tool has several mechanisms to raise funds and manage donors and events.

Aspetti positivi:

It is a reasonably easy to use tool for someone like me who is tech challenged

Aspetti negativi:

I believe that as my contact list grows, our expenses grow….the cost may be hard to justify with free competity

Carlos
Executive Director (USA)
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Flipcause is an awesome tool.

5,0 2 anni fa

Commenti: We started off slow, which was entirely on me, however, once I began to utilize the gift I had, I was extremely impressed with response time and follow through.

Aspetti positivi:

Once you get rolling Flipcause is an excellent tool. I love the follow through and response time.

Aspetti negativi:

There seems to be some kinks in the system for transferring funds from the Flipcause account to my business account.