Da 18 anni aiutiamo le aziende
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Cos'è Reftab?

Reftab è una piattaforma di localizzazione e gestione dei beni che aiuta aziende e scuole a capire come le proprie attrezzature vengono utilizzate tra il personale, gli studenti e i clienti.

Reftab ti invia informazioni e avvisi in modo proattivo, in modo da evitare di saltare riparazioni, garanzie o di disporre di quantità troppo basse.

Le app mobili di facile utilizzo scansionano gli articoli da qualsiasi luogo, in modo da non doversi ricordare le informazioni e tornare su un laptop per effettuare ricerche o aggiornamenti.

Chi utilizza Reftab?

Scuole e università, professionisti IT, servizi per uffici, no profit, gestori di magazzino, agenzie di progettazione, gestione dell'hardware, musei.

Reftab Software - 1
Reftab Software - 2
Reftab Software - 3
Reftab Software - 4
Reftab Software - 5

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Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Reftab

Punteggio medio

Nel complesso
4,8
Facilità d'uso
4,7
Servizio clienti
4,9
Caratteristiche
4,6
Rapporto qualità-prezzo
4,9

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
78%
4
22%
Luciën
Luciën
IT Administrator (Paesi Bassi)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Reftab Asset Management

4,0 4 anni fa

Aspetti positivi:

Reftab is a great package what creates and gives ease of use of asset management. It's structured and clear.

Aspetti negativi:

I'm missing some features such as bulk transfer or bulk assign to user but that's quite it, further it's quite neatly build!

Risposta di Reftab

4 anni fa

Hi Lucien, thank you for the review - the ability to bulk assign to a user exists in a couple different places, such as the asset table and the mobile app. Meaning you can assign multiple different assets and peripherals / accessories to users at once. I think the place you're looking for is within the accessory page. This is easy for us to add and will have it ready for our next release. Thank you again for your review!

Adam
IT and Digital Manager (UK)
Arti dello spettacolo, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Flirted with alternatives, but Reftab is worth sticking with

5,0 8 mesi fa

Commenti: I really believe that this service should be as well known as the most popular solutions, and it really deserves to be.

Aspetti positivi:

Quite simply, the developers are so responsive, that issues and suggestions are acted upon and that makes such a difference to the product today. The flexibility of fields and categories means that it could fit all possible use cases. The self service portal is really handy and user friendly. Settings are plentiful so you can get things as close as you can to how you want it. It's simple, yet powerful and has so so much potential. We were looking at the better known alternatives whilst testing reftab as there were a few niggles and add-on which should be as part of the standard package (when compared to competitors) but this is all resolved and I'm really glad we stuck by it.

Aspetti negativi:

Reporting is a little lacklustre, it is basically a filter and that's about it. It would be good to see formatted, client friendly reports, as well as checkout receipts, packing lists, hire terms and other handy supplementary paperwork. The accessories feature could do with a bit of TLC as it feels like there is a lot of potential, but doesn't quite integrate with the rest of the ecosystem properly yet. I think the logo looks like a push chair!

Brian
IT Operations Officer (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Good Value for the Money and has just the right amount of features for our business

4,0 anno scorso

Commenti: While I did encounter a decent number of problems during the initial set up and deployment the product support is responsive and you will not wait around for a response. The bugs that I did find were either taken care of within a couple of days or an estimate was given as to when we could expect a fix.

Aspetti positivi:

Good Value for the Money and has just the right amount of features for our business

Aspetti negativi:

I encountered a good number of bugs and 'feature requests' during our initial set up and deployment of the product.

Kim
Manager Communication Assistive Technology (Australia)
Ospedali e sistemi sanitari, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Highly recommend Reftab for accurate and efficient asset tracking!

5,0 6 mesi fa

Commenti: My overall experience with Reftab has been outstanding. It is simple to use and offers a mobile app, which makes asset management even more convenient. The barcode scanning feature is a game-changer, allowing for quick and accurate tracking of equipment.

Aspetti positivi:

Reftab is an excellent tool for asset tracking and managing equipment loans. It is incredibly easy to use, making it simple to keep accurate records of all assets. The platform ensures efficient tracking and follow-up for equipment loans, streamlining the entire process. Highly recommended for anyone needing a reliable asset management solution!

Aspetti negativi:

It would be useful to be able to select to use the date function only to record loan due dates, rather than date and time.

Holly
Systems Administrator (USA)
Computer e sicurezza della rete, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Inventory Management Lifesaver!

5,0 7 mesi fa

Aspetti positivi:

Reftab is incredibly easy to setup, implement, use, and customize but the most standout feature of this product is the impeccable customer service. Lightning fast responses and willingness to implement fixes for our edge use cases among other great support has earned our loyalty!

Aspetti negativi:

Reftab is geared toward assets that will be checked in/out while we use it as a way to manage customer assets that we've deployed in a permanent fashion so there have been some workarounds that we've had to implement, but the software tracking that's included more than makes up for any slight inconvenience. We're managing/tracking our certificates easier than ever with Reftab, too.

Tony
Facilities Manager (UK)
Gestione delle risorse, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Product & outstanding customer service!!

5,0 9 mesi fa

Commenti: My overall experience has been great. We have used other systems in the past and they clashed with our systems or became over complicated to update.
I feel confident that Reftab have got this covered.
Recently I had an issue that was resolved very quickly and professionally.

Aspetti positivi:

It was easy to set up with the support team helping me, when I got stuck they were always quick to resolve any issues. I find it easy to use and run reports. They are always developing and trying to improve. We don't use it to its full potential yet but I am confident that in the future we will. Its a great product in my opinion as I like to keep things simple to make life easier.

Aspetti negativi:

There is not much I don't like to be honest. I sometimes find it frustrating when trying to look items up but that is more down to me not using it enough.

Alan
Specialist Clinical Technologist (UK)
Ospedali e sistemi sanitari, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

UK Technologist Review

5,0 anno scorso

Commenti: Excellent customer service. Queries are answered very quickly.

Aspetti positivi:

Very easy to use. Great support. Love the fact that we were able to trial a fully featured version which ensured the software would meet our needs. Have been using the software for about a year and even within this time there have been updates making the software even better.

Aspetti negativi:

Nothing. The software does what we require.

Anna
Project Manager (USA)
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Reftab review for medical outreach

5,0 11 mesi fa

Commenti: RefTab is a plug and play option for companies wanting more control over their asset management. It was simple to understand and onboard our team. I highly recommend the trial option for anyone who wants to try out this option. It's very intuitive.

Aspetti positivi:

We started using RefTab to help support the development of our humanitarian trips and found it to be a critical key to increasing our capacity. The ease of onboarding was a #1 priority and I was able to search for everything I needed to set up. The import functions were also very, very easy to use and helped tremendously.

Aspetti negativi:

I don't have any cons at the moment. We did not pay for the highest level so maintenance options are slim. I would like more of that.

Jeremy
IT Manager (USA)
Servizi ai consumatori, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great ITAM solution

5,0 10 mesi fa

Aspetti positivi:

Reftab was super easy to setup and get going. Once the initial setup was done, Education on using Reftab was simple and easy so we were able to get up and running very quickly. Use of the smart phone app makes keeping track of our assets simple, very well done app!

Aspetti negativi:

the only Con I can think of is that it would be nice if Reftab had an asset "tag" we could attach to "non-connected" devices such as TVs as a way for it to automaticilly update, like the installed agent does for Windows devices

Mido
Emission Technologist (Canada)
Servizi ambientali, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Reftab is a good tool for asset tracking

5,0 10 mesi fa

Aspetti positivi:

Good to track assets and find them where they are located

Aspetti negativi:

Could be more user friendly but its okay

Corey
VP, Office and IT Operations (Australia)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Solid product at a great price point

4,0 anno scorso

Commenti: Reftab has been one of the best products we've implemented at Lexer. Super simple to set up, we primarily use Reftab to keep track of our laptop hardware and its overall lifecycle within the business. Reftab comes with a robust set of reporting tools and integrations. Well worth the price point

Aspetti positivi:

Easy to use platform with a robust number of features tools and integrations.

Aspetti negativi:

Not updated with new features as often as some of the other SaaS platforms deployed across the business

Scott
Technical Engineer (UK)
Produzione di apparecchi elettrici/elettronici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Early adopter who's watched you grow

5,0 2 anni fa

Commenti: Impeccable

Aspetti positivi:

There are so many ways in which we use the system. We have adapted multiple processes to fit Reftab. It has become one of the most important tools I use. We were there in the early days before the site became as feature rich as it is today and we are pleased to say we stuck around. We are proud to have our logo on your home page displaying that we use your product

Aspetti negativi:

It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually. As long as you keep the attitude you have towards development, there are no cons

Benjamin
IT Admin (USA)
Industria edilizia, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Great Support

5,0 10 mesi fa

Aspetti positivi:

Great customer support. US based company. US based storage.

Aspetti negativi:

2FA is not in the free version. I do not like Free Trial promotions on the asset webpage all the time. I wish we could turn that off.

Kim
Owner (USA)
Gestione delle risorse, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

We save time and money because of Reftab

5,0 3 anni fa

Commenti: Every time I have had a question, or issue trying to do accomplish something with the software, the help has been very prompt, and helpful.

Aspetti positivi:

We are a cleaning company, we use Reftab to track our vacuums, mop poles, caddies, etc. Lots of low cost items, but hard to keep track of. Easy to leave at jobsites. This has been huge in keeping our assets. WE have seen a savings from not having to rebuy lost items. The software is comprehensive enough we also use it to provide asset lists for taxes as well. The software can track your item locations, you can add picture of the items, the cost and date of purchase as well as track how long you had it till it was disposed off. The reports let you know who and how many times the item has been checked out.

Aspetti negativi:

The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system. Both of these have been upgraded making the software even easier to use.

Maria
Vice President (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Efficient and Easy

5,0 2 anni fa

Commenti: Loved how there was a free trial, so we could see how it worked for free. Loved the software and ease of use.

Aspetti positivi:

So easy and user friendly. We were able to set up the software, put tracking stickers on over 50 assests and start using within a day. Amazing!

Aspetti negativi:

I do not currently have any cons at this time.

Jeanie
Special Projects Coordinator (USA)
Medicina veterinaria, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

RefTab Is Great!

5,0 2 anni fa

Commenti: Positive and exciting to implement.

Aspetti positivi:

Im not sure as I have just scratched the surface. I do like the rapid responses I get when I have questions.

Aspetti negativi:

Needs a payment module. Since we are loaning equipment to the general public, I would like to be able to have a separate 'client' option with ability to accept payments and deposits.

John
Strategic Systems Analyst (Australia)
Amministrazione pubblica, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Reftab and managing small and attractive assets

5,0 4 anni fa

Commenti: We researched a number of solutions to manage our small and attractive assets before deciding on Reftab. As we started to push the boundaries in using this product, we discovered some limitations. When bringing these concerns to the attention of the developers, we have been very impressed by the positive response we receive every time. I now believe customer support provided by Reftab is one of its greatest strengths and I highly recommend this product to anyone looking at managing assets which are subject to being issued or loaned to staff.

Aspetti positivi:

Accessibility - Available in a browser at any location Interface - The information is presented clearly and display is customisable Auditing - Loan history and Changelog allow full audit trails to be maintained.

Aspetti negativi:

We are pushing the boundaries for which this product was designed. Initially we discovered some limitations when trying to import existing information and managing disparate assets such as security keys, power tools, surveying and safety equipment. These limitations have been addressed by the developers.

Alex
NGO IT support (Sudafrica)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Easy to use, critical for our company growth

5,0 3 anni fa

Commenti: From day 1 they provided excellent customer service and gives rapid feature development and updates to cater to our needs.

Aspetti positivi:

Simple to use, easy to train our staff immediately. Fast feedback from developers to add features that are critical to our business. Slick interface makes it a pleasure to operate the platform. Search functionality + user log tracking means Data can be verified and corrected easily if need be, making sure our asset database is 100% reliable.

Aspetti negativi:

The mobile app has less functionality than the web platform. However the majority of our use so far has been with the web platform.

Chris
Media Systems Manager (Australia)
Mezzi di comunicazione, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Flexible and Cost effective asset management

5,0 4 anni fa

Commenti: Reftab has fast become one of our most relied upon business tools. The reporting features are very impressive and we are looking forward to implementing the self service employee portal soon. Reftab is fast, responsive and for the price, has a huge amount of value added features.

Aspetti positivi:

Reftab is a well priced, and highly customisable solution that has really helped us streamline our Asset Loans across multiple locations and divisions. The system was easy to deploy, and we were able to bulk ingest our asset catalogue via CSV. Once you are up and running, checking items in or out is very simple regardless of whether you are using a scanner or not. Flexible loan periods and auto reminder emails mean that the system supports the needs of not only our Resources team, but also the end users. The Reftab team are extremely responsive with support requests and are very happy to receive feedback.

Aspetti negativi:

No major cons at all. Having some more flexibility to customise confirmation emails based on asset type would be great - but Im sure the Reftab team would help out here if i raised it with them.

Chris
IT Engineering Lead (UK)
Servizi finanziari, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Fast, Simple & Effective

4,0 2 anni fa

Commenti: Has been a joy to integrate with our IdP and MDMs, we managed to quickly build some really powerful integrations and automations using Reftab's workflow & webhook features. Looking forward to see what they do next.

Aspetti positivi:

Easy to use with a snappy and intuitive interface. Integrates really well with all of our other applications. Balance of price & features is excellent.

Aspetti negativi:

API could use some work - it's not as intuitive as some others out there, although the support team have been fairly quick to help where the docs didn't!

William
Staff member (USA)
Istituzioni religiose, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Reftab is a problem solver.

5,0 3 anni fa

Aspetti positivi:

I'm an enneagram type 1 (the perfectionist), and this software is incredible. I love how easy it is to use. Checking an item in/out is so easy, which is key for our business. We use this software to keep track of company vehicles. As the Head of transportation, it allows me to keep track of all the vehicles. Their customer service is amazing too!

Aspetti negativi:

I haven't found any problems or dislikes with the software yet. It operates 100% for us.

Heather
Housing Coordinator (USA)
Industria edilizia, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

So far, so good

5,0 3 anni fa

Commenti: So far the experience has been really great. One of the [SENSITIVE CONTENT], has personally worked with me to resolve some issues I had in regards to kit building and even added a function for me! The customer service/tech support honestly can't be beat.

Aspetti positivi:

I felt this software was the best fit for me, as I really only need it to track physical items and help me keep an accurate inventory count. The financial side is not really a concern for me. All the other software I found wanted to integrate sales and invoicing, which are things I don't need.

Aspetti negativi:

The software can be a little confusing to use. The desktop version is very different from the mobile app. However, this may be just an issue for me. If others are pretty tech savvy, I doubt they would have any issues!

Heather
Technician (USA)
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

RefTab - an awesome way to keep tabs on your assets.

5,0 8 anni fa

Commenti: I've been using RefTab since day one of its release. It's a an awesome product that every company should be on board with. Allows you to track your inventory easily from any device. It has changed the way I keep inventory. Definitely a worthwhile product for the money!

Aspetti positivi:

Simple, yet appealing UI.

Aspetti negativi:

None.

Jennifer
Jennifer
Resource Development Director (USA)
Utente LinkedIn Verificato
Servizi alla persona e alla famiglia, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Wow! Great Features, Better Price

5,0 6 anni fa

Commenti: As a small non profit looking for a way to manage our tech assets, Reftab is a great fit! Customer service has been invaluable, too.

Aspetti positivi:

Ease of use, Customer Support, Help Modules, Pricing Tiers

Aspetti negativi:

I haven't found a single thing that I don't like about this solution!

Jackie
Admin Assistant (Canada)
Servizi ambientali, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Reftab Input

4,0 5 anni fa

Commenti: Reftab is good so far, havent had any major issues.

Aspetti positivi:

Keep the Company very organized with the equipment that comes in and out of the office.

Aspetti negativi:

The Asset ID # don't automatically populate.