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Ivy Experience Suite
Cos'è Ivy Experience Suite?
Piattaforma di messaggi intelligente per il coinvolgimento degli ospiti con ROI elevato sostenuto da Google. Invia messaggi ai tuoi ospiti. Ivy combina competenza umana e automazione per fornire una comunicazione accurata e tempestiva agli ospiti, liberando il personale dell'hotel e migliorando l'esperienza dei clienti.
Chi utilizza Ivy Experience Suite?
Ideale per hotel, resort e casinò che cercano di aumentare la tariffa giornaliera media (Average Daily Rate, ADR), i punteggi di soddisfazione degli ospiti e le entrate attraverso un servizio automatizzato di alta qualità.
Hai dubbi su Ivy Experience Suite?
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Ivy Experience Suite
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Recensioni su Ivy Experience Suite
Ivy is wonderful!
Commenti: I've had Ivy for over 3 years and I have seen the difference with guests having a better experience, employees not having as many phone calls or in person questions and requests. Definitely deescalates a lot of situations because it is not an in person interaction.
Aspetti positivi:
auto responses makes it so you don't need to do 100% of the work
Aspetti negativi:
None, There were some Cons from a number of years ago, but all good now!
GO IVY..GOMOMENT!
Commenti: EXTREMELY PLEASED AND WILL RECOMMEND TO OTHER HOTELIERS.
Aspetti positivi:
UNDER THE CURRENT LANDSCAPE, IVY AND TOUCHLESS GUEST INTERACTIONS HAVE BECOME AND ESSENTIAL OPERATIONAL PIECE TO THE HOSPITALITY INDUSTRY.
Aspetti negativi:
NOTHING, GREAT! USING IVY TO INTERACT WITH HOTEL GUESTS IS ESSENTIAL.
Risposta di Revinate
5 anni fa
Thank you, Peter, for your recommendation. We are honored to have our contactless guest engagement platform serve you and your guests in your brand new beautiful Hotel Indigo.
IVY is the best Personal Concierge
Commenti: Ivy is helping to increase my LTR scores and assist with generating incremental revenue in my other outlets on property outlets by giving me the ability to promote with the group messaging feature!
Aspetti positivi:
I like best that my staff can communicate with guest quickly through Ivy and respond to whatever their needs are .
Aspetti negativi:
I have not found a negative yet with IVY
