SportLoMo

Sportlomo have been a huge asset in advancing how we run our operations, weekly leagues and admin

Aspetti positivi:

The software is user friendly and easily teachable. We work with over 50 clubs so shortening the time it takes to explain something new is key to reducing administration times. The support staff are constantly on hand to help us out with whatever we need and even our many upgrade requests are always accommodated. This season we also adopted Sportlomo for our membership registration on top of the league management system. This again, has made administration much easier, with players now able to pre-register for the following season 3 months in advance. We have been trying to introduce this for almost a decade and Sportlomo got it turned around in 6 months

Aspetti negativi:

The only disadvantage to using the software is the time difference between our organisation in Canada and the head office in Ireland if something needs to be done urgently. However, they try their best to work outside office hours to accommodate our meeting requests.

Sportlomo software is very easy to use software for lay IT users in addition to users with IT Skills

Aspetti positivi:

I work in the IT Sector and I have to say that Sportlomo is very easy to use software for the Sports Club St Finians GAA Club which I am Public Relations Officer of. The software is also very user friendly for the person who covers my role when I'm on holidays and who is a non IT person which makes the software very seamless for those using it. Sportsmanager, the Irish Sportlomo Software Agent are an absolute pleasure to deal with in carrying out change requests which are implemented in a very timely and efficient manner (within an hour of Sportsmanager receiving them for simple requests). Last year, our Sports club upgraded its website to a mobile responsive solution and there was a very seamless migration to the new website with no downtime. the customer representative and her team in Sportsmanager made the task of upgrading our website very easy and put me at ease in my dealings with them as the officer responsible for the website upgrade. What I further like about the software is that content on the new website is updated in exactly the same way as the old website therefore eliminating the need for retraining of those using it. We are absolutely delighted with our new website and I have been contacted by other sports clubs enquiring about how they can acquire a similar website solution. I have no hesitation in recommending Sportlomo as a website solution for Sports Clubs globally and also the Irish Software Agent Sportsmanager for Sports Clubs in Ireland.

Aspetti negativi:

There is nothing that I don't like about using this software. Maybe if I could suggest of having the option to add more than one photo at a time for each news story.

A product that is a waste of time and money for any organisation

Aspetti positivi:

As an administrator I could not find any positive points unfortunately.

Aspetti negativi:

Setting up timesheets was the most painful process - especially adding players after being imported. It would be quicker to write out by hand than using sport Lomo. If you imported a player incorrectly or for some reason comes up twice you cannot even remove that player and ends up with two different Membership ID. This is probably worse than the previous system AOC had in places before, and that was very basic.

Very positive and if they don't "do it" or "have it" they have been committed to finding a way

Commenti: Saved time, cut down errors, reduced the need for duplication of information and made more processes paperless.
Allowed me to communicate with a large number users, clubs, press and spectators (fixtures/results), players and Officials.
The officials were able to submit reports and also were informed of their games via text and e-mail based on electronically submitted availability. This allowed quick and straight forward reporting of data, key to streamlining processes.

Aspetti positivi:

Integrates a number of the elements and systems key to delivering a smooth sporting programme. From league tables to referee assignments and discipline reports. All linked together to create a one stop shop. It also takes a large amount of the admin and more importantly the double checking of details away from the administrators and puts it in the hands of the people it is really there for the Clubs.

Aspetti negativi:

Some elements have carried bugs and there was a period as they joined elements together where the time between flagged problems and/or requests were long and with limited communication. however, they have really turn things around and support is quick and communication much better. Some elements are still complex to use or long winded but they are continually improving the usability of the product for users and administrators alike.

Relatively happy with the software and my experience working with SportLoMo.

Commenti: Far easier to manage competitions and fixture appointing form an admin perspective. Team sheets are clean and easy to review.

Aspetti positivi:

I do the majority of my work on the competition management side of the system. I enjoy how easy it is to create and edit competitions and organize officials for fixtures. I also administer Team Sheets for my organization and the reporting system for team sheets is fantastic. It is really easy to get a high level view of which clubs are following our processes correctly. As a referee, its super easy to update scores and to view my fixtures through my dashboard. As an administer, its fantastic to not have to chase down scores the week after a competition has happened.

Aspetti negativi:

There are some functions in the system that I would like to see adopted to make the lives of rugby administers easier. I do not like how you cannot sort for Age Grade or by registration date when you go to fill out a panel on team sheet editor. This makes it very difficult for clubs with hundreds of athletes to find the 30 athletes they want on their panel. The "ctrl+f" feature is not really useful as most of our clubs do not use this feature. I find the "All Competitions" page on our website to be very cluttered and confusing at times. It would be great if we could add in page breaks to separate competitions based on the competition level.

Terrible customer support

Commenti: Awful

Aspetti positivi:

Nothing

Aspetti negativi:

Everything no help desk poor design software bugs

USA Rugby has made the worst decision ever

Commenti: None. It doesn't work.

Aspetti positivi:

Nothing. There is little merit to switching to this platform. Previously USA Rugby had a different platform that was extremely easy to use. Local unions at the State level could then use their own software platforms to manage players, registrations, financials and reports. T

Aspetti negativi:

It is one big BUG. Despite our registration being "open" for a week the majority of our players have been unable to register. This is due to the dates that dictate various age grades being incorrect. I have explained this to the contact at Rugby Colorado. She has indicated numerous help desk tickets, emails, etc. have been submitted but nothing has changed. The majority of our parents cannot register. The validation is terrible. If there are errors on registration it seems to pick up each field individually vs. in one batch. Constantly sends you to the Save button only to send you back into the form if another fields is incorrect. The reporting is useless. After I spent my time configuring our setup and adding custom fields for height, weight, shirt, short and sock size NONE of these fields actually showed up on the report I ran. Unless fixed this means I will have to chase every single parent for this information. Overall this software is not ready for a production release. As an IT professional I would have lost my job if this went live in its current state.

Sportlomo is a great system. I find it very user friendly and appreciate the functionalities.

Commenti: The amount of autonomy in the system for our clubs is a huge benefit for our organization. It has been very beneficial to our organizations to be able to give club's their own control over the set-up and management of their club registration pages.

Aspetti positivi:

The things that I like most about SportLomo, is the number of different functionalities within the system. Compared to other software systems Rugby Ontario has used in the past, SportLomo allows for a wide variety of functionalities (i.e. reporting, club set-up, custom fields, events, discount codes, upgrades, transfers, refunds, dual membership etc.) The SportLomo staff are also very innovative and are constantly working to build even more functionalities into the system to meet our organization's complicated and unique needs. The SportLomo staff are also very responsive and work quickly to resolve any technical issues if they arise.

Aspetti negativi:

Our members who use the system, do not always have access to credit cards, therefore I do not like how the system does not accept debit. It would also be helpful to filter Game sheet panels by age grade to allow for coaches to locate their members faster when creating team sheets.

Very simple software to use, makes our competitions easier to run & improves communications

Aspetti positivi:

Makes competitions easy to run effectively. Great selection of reports which help to keep competing teams fully up to date on how their team are doing. Link up with the website raises the profile of the competitions & the wide range we put on each season. The stats produced give a very accurate reading of the amount of activity at each of the age grades. Reporting the stats further increases the profile.

Aspetti negativi:

The software has very little faults although I would like to see date of birth & school attended being included on the e-teamsheets. Addition of configurable competition parameters would also be a useful addition.

I find SportLoMo very helpful & always at the end of the phone or email whenever I need them.

Aspetti positivi:

I love the way our website looks, it is very easy on the eye & looks very bright. We get a lot of positive feedback from our members. It is easy to maneuver around from an administrator. We have our membership registration on it along with our Lotto. We have it linked to our Facebook @ Twitter pages also. We use it for Club information and match reports & photos. SportLoMo are a great company to deal, very helpful & friendly. Nothing is ever a problem. Customer service is second to none. I would highly recommended them to any Club.

Aspetti negativi:

I would like to be able to load up a number of photos at the same time, instead of loading them up individually.

This is an excellent system, easy use and in real time.

Commenti: This is an excellent system for managing fixtures, and especially results and league tables.

Aspetti positivi:

The system is Easyto use and real time updates, referee input the results and the magic happens. We can configure our competitions e.g. bonus points for a win, loosing bonus points etc and the system updates our leagus / cup tables or results once the result is inputted, it then appears live on the web site

Aspetti negativi:

If I have any complaints its we as an orgisation do not make full use of the system, as stated above the fauots I find is with us as an orginsation and not necessarly with sports manager.

Generally a positive experience with company and find the tools useful.

Aspetti positivi:

Developers are very responsive and try to find solutions that fit our organisation. The link between the membership functions and the league management functions works well. The flexibility is continually being added into the system. Easy search filters. Basic functionalities are straight forward.

Aspetti negativi:

There is still a lot of repetitive tasks that need to be be done--ie setting up basic notification for clubs it starts with a blank state and you have to set up each individual type of notification with recipient and message. rather than have a default message you can edit. Administrator user accounts are still clunky and limited.

SportLoMo Sports League Software

Commenti: We have used this product for over ten years and have been part of the evolution of the software. It has taken the grind out of doing repetitive work on fixtures and results. The SMS results to website functions means results and tables are updated regularly with little or no input from me.

Aspetti positivi:

Ease of use. It takes a lot of the hassle out of planning fixture and collating results.

Aspetti negativi:

Any particular problems that we have with the software we ask the company to investigate a solution and this happens. So no real cons.

I had researched numerous providers before settling on SportLoMo. We have not regretted our decision

Commenti: Helped greatly to increase the profile of our club

Aspetti positivi:

I like the menu driven format that makes it easy to navigate through the editing and uploading of information. On occasions where we have requested new features and additions, like for example the ability to add youtube clips to our site. The work was carried out quickly and without fuss. It's also quiet easy to link news stories etc. with the various social media platforms. After just 2 years almost 70% of our membership is now done online through our website and it also serves to host our club shop and lotto draws.

Aspetti negativi:

The only area in my opinion that would need a little tweaking is the uploading of photographs. I think this could be a little more streamlined.

Generally a positive experience of using SportLoMo for fixtures, results and reports

Aspetti positivi:

Reports very beneficial in tracking KPIs and identifying development issues SportLoMo willing to look at requests for adaptation to/additions to requirements Staff easy to talk to and usually prompt in response Submission of results have meant that accurate league tables and scores are appearing on our website much quicker, thus being much more "live".

Aspetti negativi:

At times addressing issues can take longer that expected. Sometimes changes are made to the system which we are not informed about.

We have used this software for 12 years and the systems we wanted were tailormade for our needs.

Commenti: The SportLoMo software is extremely important to us in the efficient running of our many competitions in Leinster Rugby.

Aspetti positivi:

It is easy to use and the back up support, no matter when, is exceptional. The vast majority of our games are on weekends and if there is a problem it's normally dealt with swiftly once reported.

Aspetti negativi:

Very little to dislike about this software. We were involved with SportLoMo when they started developing computer programmes for rugby so all problems were ironed out as the software was developed.

Reliable, easy to use and efficient

Aspetti positivi:

The back end is well laid out and easy to use. The texting system is very useful. The sheer scope of the back end is great.

Aspetti negativi:

At times it can be difficult to actually find what you're looking for. A search engine wouldn't go astray but at the same time it's great that there's so much you can do on the back end.

Excellent product, excellent service.

Aspetti positivi:

The customer support provided by SportsLoMo is second to none. This aligned with the ease to use of the software combines to add to the value of the product.

Aspetti negativi:

We would currently have no negative issues. Any issue we may have had in the past was always very quickly responded to and solved to our complete satisfaction.

Excellent company and software very easy to use

Aspetti positivi:

The software is Easy to use and move around. Setting up tables and updating news events as well as linking downloads is easy to achieve

Aspetti negativi:

Don't have nothing really as it gives a brilliant service to the website If there is ever an issue the company is very quick to make sure the issue is solved

Excellent service and support while providing a quality website

Commenti: Makes my working day easier and more efficient

Aspetti positivi:

What I like most about the software that It is easy to use and excellent to work especially for those who would have limited software training.

Aspetti negativi:

Being honest to date I have not come across a situation where I found to be any cons while using the software

Professioanal, friendly & efficient staff. Highly recommended.

Aspetti positivi:

Simple to use. Quick access and easy to update website. Keeps our supporters updated with the click of a button. Potential to attract many sponsors due to Great layout. Great follow up support.

Aspetti negativi:

There is nothing not to like about the software. Very easy to use and support is easy accessible.

Excellent everything I need help with I get the proper solution or answer

Aspetti positivi:

Easy to use and update on a daily basis. I can link it to Facebook and Twitter. The fixtures update themselves for games etc. by themselves so it's so much less work for me to do!

Aspetti negativi:

I don't like the photo upload feature sometimes I find it hard to update a lot of photos at one time it's not like Facebook for example

Connacht Rugby Fixtures Management

Commenti: We use the system to manage our fixtures here in Connacht. The system is always reliable and support is always on hand when needed.

Aspetti positivi:

The customer support is excellent. Any assistance I need is always available at a moments notice. The software is easy to use and improvements are constantly being made.

Excellent quality & support

Aspetti positivi:

Any query dealt with a can-do attitude the full package of features and functionality are so easy to use and represents great value for money

Aspetti negativi:

Haven't come across any cons as yet. If we felt there was a problem through communication and chat the perceived problem has been solved

SportLoMo has been incredible, from the software to the customer support.

Aspetti positivi:

The software is user friendly and logical. The customer support is truly what sets LoMo apart from the rest. They are prompt, efficient and incredibly willing to make even the craziest requests a reality.

Aspetti negativi:

The mobile 'friendliness' is a work in progress, but it is progressing, we are looking forward to what the future brings.