Chi utilizza questo software?

Any company that has a web-app and ideally offers a free trial or freemium product fits Appcues' ideal customer profile.

Valutazioni medie

45 recensioni
  • Nel complesso 5 / 5
  • Facilità d'uso 4.5 / 5
  • Servizio clienti 5 / 5
  • Caratteristiche 4.5 / 5
  • Rapporto qualità-prezzo 4.5 / 5

Dettagli del prodotto

  • Prezzo di partenza $249/mese
    Visualizza dettagli sui prezzi
  • Versione gratuita No
  • Prova gratuita
  • Implementazione Cloud, SaaS, Web
  • Formazione Di persona
    Live Online
    Webinar
    Documentazione
  • Assistenza Orario lavorativo

Dettagli del fornitore

  • Appcues
  • http://appcues.com
  • Fondata nel 2013

Informazioni su Appcues

Appcues is the easiest way to personalize your product experience without changing any code. Non-technical users can create unique tutorials in less than 10 minutes with an easy-to-use Flow Builder (chrome extension).

Companies like Litmus, Adroll, Wistia use Appcues for new feature adoption, user onboarding, in-app communications and more! We provide you with UI patterns to implement into your app. You can create, publish and measure each experience code-free.

Caratteristiche di Appcues

  • Account Based Marketing
  • Analisi dei contenuti
  • Gestione dell'esperienza
  • Motore di raccomandazioni
  • Personalizzazione di siti web
  • Profili dei clienti
  • Riprendi il processo d'acquisto
  • Segmentazione della campagna
  • Targeting comportamentale
  • Targeting contestuale
  • Test A/B
  • Animazione
  • Collaudo di utilizzabilità
  • Collaudo non moderato
  • Mappe termiche
  • Per dispositivi mobili
  • Per siti web
  • Percorsi dell'utente
  • Prototipizzazione
  • Registrazione delle attività dello schermo
  • Ricerca di utenti

Le recensioni più dettagliate su Appcues

Great Onboarding Solution

Traduci con Google Data della recensione: 17/12/2018
Training Specialist III
Software informatici, 13-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione 
5/5
Nel complesso
3 / 5
Facilità d'uso
4 / 5
Caratteristiche e funzionalità
Assistenza clienti
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Vantaggi: We discovered AppCues after making the decision to go with a third-party onboarding software instead of writing it ourselves. This gave us more flexibility in terms of who could control and publish the content (it did not have to be someone on the dev side). We did have some dev and UX involvement initially, but we are pretty much up and running independently now that we have some published flows under out belt. We've used this for onboarding trial users/new customers, feature releases, training notificaitons, and scheduled maintenance notifications so far, but the possibilities seem endless. We do plan to utilize the platform for NPS surveys in the future, but haven't tried it out yet. We have come across a bug or two along the way, but the support team has always been responsive. They have a great trial option as well when evaluating the service. For the price, it was a no brainer for us compared to their competitors and we've been very happy so far.

Inconvenienti: Would be great if they offered an "opt-out" or unsubscribe option. I do worry about users getting annoyed of seeing certain message groups, like training notifications, etc. It would also be great to have a better format for exports, especially when survey results are involved. Right now they are dumped to an excel spreadsheet which we can further manipulate, but it would be great if it were quicker and easier to get to that data.

LOVE Appcues!

Traduci con Google Data della recensione: 9/11/2018
Jessica G.
Product Manager
E-learning, 13-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione 
5/5
Nel complesso
5 / 5
Facilità d'uso
5 / 5
Caratteristiche e funzionalità
5 / 5
Assistenza clienti
5 / 5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: We have been using Appcues to deliver our new release announcements. Being a fast growing software company, we release features usually every week or every other week. It is extremely important we keep all our clients informed and up to speed on the platform's most recent capabilities. We need to be able to easily and quickly inform people of these releases in-app and with context. Appcues has allowed us to ensure people are in the know at all times.

Vantaggi: Appcues is a great tool. It is extremely user-friendly, allowing you to create impactful flows that help deliver messages, info and helpful tips directly to your customers. The people at Appcues have been amazing since day 1, always checking in to ensure we found success with their product. I have nothing but good thing to say about Appcues!

Inconvenienti: There are one or two UX improvements I would make but overall I can't say there is much I dislike!

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