CRM Analytics

Potente e competente

Commenti: Si tratta di uno strumento strategico che consente di costruire nel tempo un rapporto solido e duraturo con i propri clienti. Direi che si riesce ad ottenere una soddisfazione tangibile sia dal punto di vista aziendale che per i clienti

Aspetti positivi:

Ottima la personalizzazione delle interazioni ed eccellente la capacità di tracciare in toto il percorso del cliente in modo da aumentare la fidelizzazione

Aspetti negativi:

Gli investimenti in termini di tempo e risorse finanziarie non sono trascurabili

Easy to use with some minor kinks

Aspetti positivi:

The most effective was getting the information that the patients needed about sales of the medication elsewhere other than CVS. We could see where the medication was being sold where as the competitors would not do that for the patients.

Aspetti negativi:

The most difficult was navigation wise and the amount of help someone would really give because they expect you to know everything about the software you know nothing about.

Easy to use but has hurdles too

Commenti: Quite easy to use for the end user, could do with some improvements but is a good tool all in all

Aspetti positivi:

It helps out your data into a visual point which helps to track news business as well as existing quotes. It links to external applications which is helpful

Aspetti negativi:

The views can be limited sometimes so may not be able to entirely personalize the way you want to use it. You need coding knowledge in order to be able to maneuver or change things which makes it tough

CRM Analytics review

Commenti: Overall it’s been a good option for basic and mid-level analytics routines

Aspetti positivi:

Great features and high performance, together with professional support

Aspetti negativi:

Lacks Visualization tools found in other top products

Great BI tool if you know SAQL

Commenti: we use wave analytics to product sales and service dashboards

Aspetti positivi:

Produces great-looking dashboards that work within salesforce enviroment

Aspetti negativi:

difficult to create dashboard with out a good understanding of sql and sqal

SalesForce

Aspetti positivi:

I am able to share our POD's KPI report with my team.

Aspetti negativi:

It is not updated often enough for next month.

Greatly improved CRM and improved customer engagement

Commenti: Salesforce Analytics Cloud is great to use to engage with customers. Pay as you go can be a pain but it is worth it

Aspetti positivi:

It helps us with analytics on customer movement and preferences. It makes marketing and sales easier and more targeted allowing us to serve their needs better, improving customer satisfaction

Aspetti negativi:

There is a learning curve associated with the use of the software. Training videos would help immensely

Superb Analytics Tool

Aspetti positivi:

Great analytics tool used to make data driven decisions.

Aspetti negativi:

You need to be heavily invested in Salesforce products to use this.

This software has been useful in my non-profit management experience.

Aspetti positivi:

The export functionality made it easy to share information with those outside the nonprofit organization.

Aspetti negativi:

I wish it had greater permissions settings so that I could give volunteers outside of the organization the ability to use the tool.

Efficient, but needs updates

Commenti: We've been trying to implement Salesforce in our business for months, but it's been quite difficult and tedious. It is not a very user friendly platform.

Aspetti positivi:

It is amazing for our business being able to have all information from our users in just one platform.

Aspetti negativi:

It needs an update. It is not easy to implement and the user experience is a bit inefficient.

Salesfrce the Best Analytics

Aspetti positivi:

Easy to understand an use the analytcs tool

Aspetti negativi:

Its really expensive, many comapnies cant afford it

Sales Forceを100%活用できるAIデータ分析ツール

Aspetti positivi:

営業担当者でも簡単にデータ分析ができる。SalesForceでもある程度の集計、分析は行えるが、大量のデータを取り扱う場合はCRM analyticsがかなり便利。コーディング不要のAIがレコメンドを出してくれるので、半自動でデータ分析、レポート生成が可能。

Aspetti negativi:

ある程度のSales Forceの知識がないと使いづらい。また、ユーザーごとの課金なので、チーム全員で使うとなると割とコストがかかる。

Sales force Analytics Cloud has unresolved issues

Commenti: Needs the bugs fixed

Aspetti positivi:

Sales force Analytics Cloud has an easy to use dashboard.

Aspetti negativi:

Sales force Analytics Cloud has many unresolved issues. After spending many hours working some of my data will have just disappeared or possibly ended up in someone else's account in the company.

Very pleased with the software.

Commenti: This has been by far a very good experience and will continue to be I am sure of that!

Aspetti positivi:

I really like how easy it is to use. I use this every single day for my job. I literally sign inn and boom its straight to work. I rarely have an issue. Honestly in the beginning there were a few like usual but now there are non. This has to be on of the easiest and most organized platform I have used.

Aspetti negativi:

Like I said there were issues in the beginning but they were sign inn issues. It really had nothing to do with the platform itself. We were all just having issues with remembering our passwords that's all haha!

Salesforce user review

Aspetti positivi:

Salesforce is intuitive and easy to learn. It is nice that it has memory of tabs previously opened on the dashboard, even between user sessions.

Aspetti negativi:

It has not be very adaptable for our specific needs as a database for our veterinary patients and clients.

A great BI tool

Aspetti positivi:

- the integration with Salesforce - a very intuitive user experience - cloud based, so has enterprise scalability

Aspetti negativi:

- the ability to visualise your data is better on some other BI tools I have used in the past - it needs to be integrated with another BI tool to unlock its full potential

Best Visual Reporting and Dashboard Tool

Aspetti positivi:

I have recently worked with this product, Dashboards are very interactive, mobile friendly and easy to share your data with your colleagues. You can filter your data with your dynamic time query. Response is also very quick and fast in terms of performance.

Aspetti negativi:

We have started recently and in learning phase, So can't provide much information for least like, but graphics are above than my expectation. i personally appreciate it.

Pricey - But reaps its returns eventually

Commenti: As we all know that the standard salesforce out of the box reporting and dashboards isn't that great.
This tool mainly looks to eliminate any complaints in regards to that and it definitely does that.
The type of lenses and dashboards you can create is amazing!
The look and feel of it is very modern and fancy.
It has a flat data architecture so it can group, mould and join your data neatly.
It is however, not that easy to administer and maintain it. You definitely need specialists to work with you and help get this up and running.

Aspetti positivi:

Great Interface More granular data reporting Powerful and fast

Aspetti negativi:

Complex to maintain Doesnt directly sync / integrate with databases. Cant replace something like Mulesoft or Bhoomi.

Overall a good tool

Commenti: Overall my experience has been okay - not great but also not the worst. Take your time in your search.

Aspetti positivi:

Powerful analytics at your whim, as long as you know what you're looking for this can be a very powerful tool.

Aspetti negativi:

The tool can be very clunky and hard to navigate at times. If you dont know exactly what you're looking for it can be difficult.

Great software

Commenti: its a good software for small business like mine

Aspetti positivi:

The price its low and the futures are amazing for the price ,they don't try to take your money for every single think that you need.

Aspetti negativi:

they dont track my inventory and the reports are complicated some times but i can export my data to excel and figure it out what i need

The Wave

Commenti: I signed up with Wave for a free alternative to Quickbooks to run my business. The software is easy to use and categorize your purchases and the best part it is free. They do charge to do your payroll. Although, I am savy with software I found it cumbersome to navigate to see the summary of my categories. I liked it so much I am also using it for my personal accounting.

Aspetti positivi:

It's fee and relatively easy to navigate.

Aspetti negativi:

I had trouble finding where the information went after I categorized it.

It's Okay - More Useful for Sales Reps

Aspetti positivi:

It keeps track of what you need to do on a daily or weekly or monthly basis.

Aspetti negativi:

It's not really geared to handle lots of campaign changes.

Analytics Cloud Review

Commenti: Analytics cloud has been really easy to use without any coding background. I find it helpful to use the analytics cloud to look at all the variables that we collect in our salesforce org.

Aspetti positivi:

Ease of use.

Aspetti negativi:

Doesn't come with our instance/requires some integration.

Good Product - Limited Experience with it

Commenti: ACT User! Boss' son had us try it out, found it somewhat useful but had limited experience with it so decided to stick with our current CRM tool ACT!

outstanding.

Aspetti positivi:

This account based marketing (ABM) solution designed to select valuable prospects, share web content, and analyze campaigns.

Aspetti negativi:

It does need an analytical type experience. Which make it a bit hard to use. Lack of functionalities.