Da 15 anni aiutiamo le aziende italiane
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Cos'è SimplyBook.me?

SimplyBook.me mette a disposizione il sistema di prenotazione online più completo del mercato, consentendo di apparire sempre professionali e di soddisfare ogni esigenza online. Consente di realizzare un sito web completo in cui è possibile presentare la propria attività, accettare appuntamenti e vendere prodotti, abbonamenti, pacchetti e servizi aggiuntivi. Permette di sincronizzare gli appuntamenti con i più diffusi calendari online oltre che di ottenere statistiche dettagliate sulla propria attività. Dai un'occhiata a SimplyBook.me per conoscere tutte le funzionalità disponibili!

Chi utilizza SimplyBook.me?

SimplyBook.me è adatto alle aziende di servizi che accettano prenotazioni basate sull'orario come parrucchieri, SPA, scuole, organizzatori di eventi, palestre, istruttori privati, consulenti, consulenti finanziari e così via.

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SimplyBook.me

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6,70 €
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Le barre verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su SimplyBook.me

Punteggio medio

Nel complesso
4,6
Facilità d'uso
4,3
Servizio clienti
4,5
Caratteristiche
4,4
Rapporto qualità-prezzo
4,5

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
66%
4
27%
3
5%
2
1%
1
1%
Cynthia
Cynthia
Founder
Utente LinkedIn Verificato
E-learning, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

different pricing structure

4,0 4 anni fa
Sottotitoli in italiano disponibili nel lettore video
Paula
Paula
Vice President, Director of Marketing (Canada)
Utente LinkedIn Verificato
Coaching e formazione professionale, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Very happy we found SimplyBook.me

5,0 3 anni fa

Aspetti positivi:

What's nice about SimplyBook.me is that you can customize which features you want.

Aspetti negativi:

There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.

Risposta di SimplyBook.me

3 anni fa

Dear Paula, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website. All the best The SimplyBook.me team

Elsie
Owner (Australia)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

I like SimplyBook me

5,0 9 mesi fa

Commenti: Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.

Aspetti positivi:

I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.

Aspetti negativi:

One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.

Risposta di SimplyBook.me

9 mesi fa

Dear Elsie Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! You mention limited options for customer payments, we would be happy to hear your comments so that we can see if there is something that we need to improve. Please reply to this message with what you feel is missing. All the best The SimplyBook.me team

Terry
Owner (USA)
E-learning, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Super Customer Assistance

4,0 4 settimane fa Nuova

Commenti: Positive and our clients have been able to schedule without difficulty. We like the appearance for the customers.

Aspetti positivi:

The level of assistance. Professional trainer Creative solutions Very helpful

Aspetti negativi:

The "slide" view calendar is hard to read Set up times for services with the slide bar is challenging

Risposta di SimplyBook.me

settimana scorsa

Thank you so much Terry for taking the time to leave us your review, we appreciate it greatly! We will look into the slide view with our product team, thanks for the feedback! Could you maybe please email me at [email protected] to describe it further or send me screenshot so that we can take a look? All the best The SimplyBook.me team

tim
Owner (Germania)
Tempo libero, viaggi e turismo, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

It could be so much better, if they listen to their customers

3,0 3 mesi fa

Commenti: Customer service is responsive, but not really solution-oriented. The usability and admin interface in general is far from intuitive and current UX standards.

Aspetti positivi:

It has a wide range of (theoretically) great features. App is handy. It is not as pricey as many others.

Aspetti negativi:

As a tourguide I was long looking for a booking tool to make my tours easier to book and generate automated invoices. Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features are not really thought-through in the end (and they don't care to change it). Examples: Group booking feature makes it possible, that one person can book a tour for e.g. 4 people, which is great. Invoices then are also correctly generated for the price of 4. But if the customer cancels their group booking, it is not possible to do that for the group of 4 people, instead technically the cancellation is 1 out of 4 bookings of this group, and 3 remains. Oddly the invoice remains unchanged for 4 people, and the calender shows 3 bookings inside the group. That brings up several inconveniences: 1) I have to confirm the customers, if they wanted to cancel the whole booking or if they only wanted to cancel single people in the booking (100% wanted to cancel the whole group and arent even aware they did not). So I have to cancel the remainig 3 manually. 2) If I have to cancel a group, I need to cancel x-times. So the customer receives x-confirmation emails. That just makes me appear bothering and unprofessional. 3) The amounts of the invoices are not affected from any cancellation, so you really need to be careful not to mess up your accounting Which brings me to the central flaw (bug in my opinion) of simplybook.me: Cancelled bookings (group or single) still have a generated invoice in the system and are not flagged as cancelled, but pending (and so have no different status than any other open invoice). So to have a correct invoice journal at the end of the year or quarter, you carefully need to filter the invoices to status "paid". Otherwise your accounting is full of wrong revenues due to invoices from cancelled services. Another bug in the group booking feature is that it is only available on service selection level (eg. tour 1, 2 and 3). If you set the widget to only show tour 1, there is no possibility anymore to book for a group. If I reach out to their customer service to improve on all this, I get more or less the same answer over the years: it is like it is and I dont get a sense of ambitions to change or update (sometimes they offer me some kind of workarounds with other paid features - haha). I find this pretty frustrating, because this tool could be so much better than it is right now if they actually listen to their customers. But they refuse.

Risposta di SimplyBook.me

2 mesi fa

Thank you for your detailed review and for sharing your experience with SimplyBook.me. We sincerely apologize for the frustrations you've encountered with our platform. Your feedback is incredibly valuable to us, and we're committed to addressing these issues to improve our service. We understand the importance of having a seamless and intuitive booking experience for tour guides like yourself, and we're actively working on enhancements to meet your needs. If there's anything specific you'd like to discuss or if you have further suggestions, please don't hesitate to reach out to our customer service team. We're here to assist you in any way we can. Thank you for your patience and for choosing SimplyBook.me.

Nathan
Director (Sudafrica)
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Simple to setup and feature rich

5,0 4 mesi fa

Commenti: Very positive overall, happy to be using the platform

Aspetti positivi:

The interface for setting up was intuitive and quick to master. There were plenty of features to cover most use-cases especially payment options for international operations such as South Africa is supported.

Aspetti negativi:

I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make sense since this could be free or included in subscription fee) and more options are needed for managing late bookings or adding bookings to a waiting list.

Risposta di SimplyBook.me

2 mesi fa

Thank you for your detailed review and for choosing SimplyBook.me! We're thrilled to hear that you found our platform simple to set up with many features. Your feedback is appreciated, and we'll take it into consideration for future improvements. We're delighted that you're happy overall with the platform and that the switch from BookingKoala has been positive. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a valued SimplyBook.me user!