XM for Employee Experience

The only survey builder I will use-- easy and trustworthy

Commenti: Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy," but yet need to create and distribute surveys/ questionnaires for research and service purposes. I find other software designs lack the ease of use, but also lacks the simple yet professional design that Qualtric provides. Users are more likely to feel comfortable inputting information if the website looks professional.

Aspetti positivi:

Qualtrics is extremely simple to use for people of various levels of digital literacy. I have never been given a reason to doubt that a survey will work properly and efficiently. My favorite part of Qualtrics is the privacy it offers to users and survey creators. For research purposes, it can be extremely probleatic to know the personal identity of a survey taker. Additionally, when entering sensitive information, users need to trust the software they are using. The privacy and security measures taken by Qualtircs are of uptmost importance to me.

Aspetti negativi:

I have had trouble contacting customer service in the past. I contacted customer service with a question about using the software, not a complaint or problem. I contacted them via email and waited over two weeks for a reply. For a software company, I expected them to be more efficient with replying to customer questions.

Not good for long term

Aspetti positivi:

I liked the surveys and how easy they are to collaborate

Aspetti negativi:

It is not a very good application at all. I hate how it generates reports

Great for large company employee feedback

Commenti: Not for a smaller org but great option for large scale employee feedback collection.

Aspetti positivi:

Great for large scale employee feedback but overkill for smaller orgs.

Aspetti negativi:

Customer support is lacking and can be complicated to set up the logic for the surveys.

Qualtrics People Teams Review

Aspetti positivi:

The platform is very useful. Positive feedback from end users.

Aspetti negativi:

There was nothing that disliked about the People Teams platform.

Amazing! Like Google forms, but a million times better

Commenti: This will make your business look so much more professional using qualtrics over other survey sites. You can also break down how you see the results after in pictures or exporting it as an excel chart to further analzye.

Aspetti positivi:

My university uses this software for all surveys it sends out. It is so convenient and easy to use but is also customized to my University so every survey sent out from it looks very official.

Aspetti negativi:

I have none! It is a great way to send out surveys.

My experience was excellent

Commenti: our users love it also

Aspetti positivi:

One important think to us is the UI, and Qualtrics has a great ease of use for all of the users. We enjoy it.

Aspetti negativi:

The one thing I like least is there are so many options sometimes I miss out on great features and functions.

Qualtrics 360 Empowers Employers to Effectuate Improved Morale Among Employees

Commenti: Qualtrics 360 can be used by HR, of course; however, it as tons of utility in MBA cohorts and other programs where group work is crucial to the learning experience. When individuals attain feedback from their peers with whom they closely work, they can each make positive change for the betterment of the entire group.

Aspetti positivi:

Qualtrics 360 is an extra layer to an already fantastic product (Research Core by Qualtrics). Qualtrics 360 enables a company to quickly take the pulse of their workforce. Employees can assess their own skills and then receive feedback from their immediate team or others in their company with whom they frequently interact.

Aspetti negativi:

I think the hardest part about using this product is managing the relationships between all the respondents. It seems like it should be straight forward to determine who would manage who or who can see what reports, but I found I had to think about it backwards a little bit to get it right. Perhaps it's how the terminology used, or how they word it.

Qualtrics EmployeeXM is great for gathering data

Commenti: Qualtrics Employee XM is a great tool for collecting a variety of data.

Aspetti positivi:

We use Qualtrics EmployeeXM for its survey features, which allows us to effectively gather data from a variety of end users. It makes our lives much easier in data collection.

Aspetti negativi:

My least favorite part of Qualtrics Employee XM was the learning curve that had to be overcome when first starting to use it. It's not always intuitive.

Always Helpful Customer Service Calls

Commenti: Easy data collection, lots of survey questionnaire functionality

Aspetti positivi:

Whenever I call customer service, I get a knowledgeable rep *quickly* on the phone who solves my issues. They are all very well-trained and well-versed in the platform.

Aspetti negativi:

I wish it was a tad more user friendly, and the reporting out of it is not sufficient for my organizations needs, so we end up exporting the data, running our own crosstabs and filters, and creating out own graphs for reports.

Easy to use employee satisfaction survey software

Aspetti positivi:

Easy to personalize survey software to help gauge employee satisfaction, resulting in an easy to read graph showing the strengths and weakness of the business

Aspetti negativi:

Takes some time to set up the questions and the way in which the results will show afterward, however it is well worth the time spent.

People Teams : guichet unique pour garder le lien avec son cercle d'amis et relations

Commenti: Mise en place de cercles d'excellence par le Département RH pour une meilleure intégration de talents dans les projets transverses

Aspetti positivi:

Réception fréquentes d'informations fraîches et personnalisées

Aspetti negativi:

Peut s'avérer intrusif si le volume d'information augmente exagérément

Comprehensive but expensive

Aspetti positivi:

Could do everything you could want it to do, and more!

Aspetti negativi:

Could be complicated to set up complex surveys and you need to be quite technically minded if uploading hierarchy into the system. Great that it has the capability to do this though.

Versatile Product

Commenti: Overall, I love using this product! It was easy to implement and quickly learn but with time, I was able to expand my skills and create even more complex surveys to fulfill every single function I desired. I have felt confident coming to presentations on our progress after using this product because I have actual data to back up our claims in an easy to digest manner.

Aspetti positivi:

We love using Qualtrics to gather and organize all sorts of data from the people that we work with. We are able to see our progress and shortcomings by the data that is easily gathered and displayed. I feel like it was very easy to set up Qualtrics surveys at first glance, but the more time that I spend with the product, the more pleased I am with the number of options and complexity of the product. I love that even though there were all of these options, it still felt VERY easy to create a simple survey with a quick glance at the survey builder.

Aspetti negativi:

Sometimes it is difficult to adapt the survey over time. When one option was changed, it then changed all previous answers to match the new option. This made it difficult to decipher certain data. I guess that we could have created a new copy of the survey each time we made a change but that just seemed like a hassle. I wish that we could have kept the previous information with the previous data that we gathered rather than the data being altered because we changed something down the road. I also wish that there was a way to lock down the answers that we were given so that it was HIPPA compliant, but instead we can't intake any sensitive health information.

Streamlined our hiring process start to finish

Aspetti positivi:

I really love the intelligent analytics combined with the exit interview tools! The breakdowns and helpful guides by using these tools has helped us identify some of the key employee retention problems we were facing.

Aspetti negativi:

Probably our hardest sell to our employees using my this software was facing the traditional “I’ve always done things this way” vs embracing a new way of doing things. Once our team got on board and open to the idea of utilizing this product to its full potential, we truly turned around our employee retention.

We <3 Qualtrics!

Aspetti positivi:

Qualtrics makes me feel POWERFUL and IN CONTROL. It lets me translate a mess of numbers into meaningful, actionable information that my company can really use. With Qualtrics, I can see opportunities that I was blind to before. The tool is extremely user-friendly, so I spend minimal time learning how to use the tool and can dedicate most of my time to solving problems using the data Qualtrics lets me gather and analyze. But, when I do need a little extra help, the Qualtrics support team is always there for me. I can, of course, search for information online. But I prefer to call the support team. Their reps all have the heart of a teacher. They take the time to teach me how to navigate my way through the challenges I face when designing complex surveys or learning a new element of the tool. Their support team - more than anything - makes me absolutely LOVE Qualtrics. That support team makes this tool worth every penny....and then some.

Aspetti negativi:

I wish the dashboard functionality was available for every survey type. We love the dashboards - prefer them over reports - and would love to have unlimited ability to create and share them.

Great Software for Employee Experience

Commenti: This was great and finding out what our employees are thinking and steps needed to resolve issues.

Aspetti positivi:

The ability to customize surveys for specific things you are looking for.

Aspetti negativi:

Nothing, I love the software. I guess because the software is so easy to use it can be difficult knowing how to build surveys to get the results you want.

Can't Beat Qualtrics

Commenti: We use Qualtrics both internally in our office (about 50 people) and when polling the broader organization of 10,000+. It's fantastic for both purposes, and the reporting functions allow us to drill deeply into the data for multiple purposes. The anonymity function is really impactful, too, as it gives our staff more freedom to communicate openly on sensitive topics, so our surveys aren't filled with the usual pro-company babble we got on other platforms. We need accurate, honest information in our field, and Qualtrics helps us get that in spades.

Aspetti positivi:

The depth and breadth of the assessment design and reporting tools is absolutely unrivaled, and we really appreciate the clean user interface.

Aspetti negativi:

This is one of the select few software packages with which we have yet to find a fault worth mentioning.

Fantastic survey software that can do almost anything but is a little too complicated at times

Commenti: Expensive, can do anything analytic-wise but a little complicated to use.

Aspetti positivi:

Fantastic software that lets you do almost anything when it comes to surveys and analyzing survey results. We used the employee engagement features and they worked terrific, were anonymous and got us the analyzed results we were looking for. I appreciated the details you can upload to describe the office and department and location for employees - this made it great to view results according to different categories.

Aspetti negativi:

Onboarding set up was a little too lengthy. Customer service was horrible -- not the people on the other line but the wait times - sometimes up to 2 hours being on hold and then not getting a call back or email response. The survey software can do everything -- but it's not the most user friendly. The format is a little complicated at times and for someone with no analytics background, it was difficult to determine what each button meant and how to access certain features or view my results a certain way. This lead to me calling customer support numerous times for help.

Qualtrics Surveys

Commenti: If you are looking for a fairly simple system to capture information from a group of constituents, this is a great system to use. There are many different reports that can show information from and surveys and it is very easy to edit and reuse surveys.

Aspetti positivi:

I really like that once I have built and saved a survey that I can copy it to use for a different one. This makes things go a lot faster for me at work. I also really like the fact that when you preview your survey it shows you how the survey will look on a mobile phone. This is a very cool feature!

Aspetti negativi:

When I first started using the product I felt that it was difficult to navigate. But I have been using the product for over a year now and feel like I know where the features are now that I use.

The Best Survey Design Software!

Commenti: Qualtrics is by far the best survey design software out there, especially for advanced users that possess knowledge of HTML, CSS, JS. Highly recommended and the uses cases are limitless.

Aspetti positivi:

It's simplicity!

Aspetti negativi:

The menu groupings are not always clear.

Very Happy with this Platform!!

Aspetti positivi:

Ease of use, functionality, reporting. I deal a lot with employees that don't use technology resources as they work in heavy equipment operation and construction. The ease of use for those that aren't quite up to speed technologically was probably most impressive outside of the actual reporting. Great bang for the buck. The applicability of the 360 experience to our environment has been unmatched.

Aspetti negativi:

Probably the of the biggest issue is the cost but I will say that the benefits outweigh this.

Easy to Create surveys and run reports

Aspetti positivi:

Advanced survey logic for creating complex, branched surveys. Available in multiple languages.

Aspetti negativi:

It's a simple software to create reports, and it does that without issues.

Great Product

Commenti: The qualtrics customer service is outstanding! They are always available and willing to dig into any problem im experiencing

Aspetti positivi:

Usability & features- creating visuals in dashboards to tell stories in minutes

Aspetti negativi:

Text IQ- too long to update & dashboard updates also take too long

Turn employees into ambassadors

Aspetti positivi:

As a startup, it's important that the people who work at your company are also gung-ho about the product and company. This platform helps us to understand our employee behavior, how they like our product, and also their experience in the company.

Aspetti negativi:

Again, similar to a lot of Qualtrics products, if you're not data-minded, it can be daunting to look at a ton of numbers and graphs. Once you get past that, you'll find the insights amazing.

An easy, smart survey software!

Aspetti positivi:

While I don't work as a researcher, I have used many different survey softwares throughout my career and what I love about Qualtrics is that it's smarter than the rest while still easy to use. It has advanced options to allow me to craft my survey-user's experience by including or excluding questions based on their other options, can build simple and sophisticated questions, and it gives me suggestions on how to make my survey better--both for me and for my participants. It is truly an excellent overall service.

Aspetti negativi:

I do wish that the analysis was a little easier to wade through on the back-end. While my research is mostly qualitative, I do wish it was a bit easier to wade through the data online without needing to export.