Cheqroom

Great user experience and automation

Commenti: It has been great so far, our sales teams really value the efficiency of the tool and it has reduced our overall workload around 70%, no we can focus on tracking ROI of our demo program instead of chasing our sales teams to have the equipment returned.

Aspetti positivi:

This software helped us automate all the manual processes we used to run for our demo equipment loans within our sales teams. It now helps us track verything real-time and acquire really useful insights from the reports that the tool provides.

Aspetti negativi:

I would add even more options to customize the permissions for making reservations, improve the reporting tools and notification emails configurations. I also do not see mobile notifications enabled yet.

Life-changing equipment management software

Commenti: Great, small company. Very interactive. Always working to improve the software.

Aspetti positivi:

This software allowed me to simply my workflow tremendously. We used to use a combination of the library check out system, a google sheet for reservations and a printed sheet for accessories. Now it's all in one place. Cheqroom generates a PDF that is auto-emailed to students. This software has freed me up to take on and do so much other work, I'm not sure how I could go back to a time without Cheqroom!

Aspetti negativi:

Some of the setup can be a little complicated but their support is available to walk through any issues.

OK product - poor customer service

Commenti: Software was minimalist. The service was very spotty since they are based in a different country.

Aspetti positivi:

When it came time to renew, we saw over a 240% increase in price (without notification). Once we decided that we did not want to renew, I was informed that it “is quite a difficult process to obtain our devices/data”. There is still a likely possibility that they cannot/will not export my data into an excel file meaning I lose everything! That seems extremely odd and not worth it!

Aspetti negativi:

Unable to obtain data if you decide not to renew.

Great software that has helped us manage field equipment sharing across a large team.

Commenti: Equipment/asset management, equipment sharing, detailed inventory, potential for automated equipment billing.

Aspetti positivi:

Easy to customize fields, excellent QR code scanning, and now built-in automatic notifications. I am hopeful we will have mobile push notifications soon so it's not always an inundation of Cheqroom emails. Customer support has been excellent and updates with tangible improvements are regularly being released.

Aspetti negativi:

The mobile app is often difficult for users and many people on our team prefer to always use the web app. The main reason for this is the lack of a calendar view in the mobile app. It is difficult to see if there will be conflicts with a particular reservation/checkout and can sometimes lead to issues with equipment transfer between users.

Cheqroom Review

Commenti: It has been easy to introduce, quick to learn, and student uptake has been excellent. It makes booking equipment out very easy.

Aspetti positivi:

Very easy to use, good self service facilities, able to book equipment by the hour. Always being updated, and adapted based on feedback. Good customer service. Good mobile app. Students have easy uptake.

Aspetti negativi:

Most of the cons have been dealt with. Main issue is that authorisation email is treated as spam by our servers - but this is true for everything.

So far my experience as been good. Fairly easy, good customer support, fair pricing.

Commenti: Easily understand the schedule of our equipment.

Aspetti positivi:

Import CSV file of equipment. Easy view calendar. PDF report generation and comments. Generally easy to get setup.

Aspetti negativi:

Selecting equipment when doing a reservation is clunky. It could be made a lot better. The whole "load more items" thing is kind of dumb. It's weird going from reservation to "checking out" to checked out. We don't have external users for this, we just use it to manage the equipment in our office. I should just be able to click a button and say the equipment is checked out. It would be good to track the amount we charge equipment out at per-day of reservation. We currently charge our equipment out at per day basis. If we could track that in cheqroom it would be very interesting info to have.

It has a lot of functionality, but with all this functionality it gets hard to understand sometimes

Commenti: No more paper lists with all kind of scribbles but a good tool to keep track, all time everywhere.

Aspetti positivi:

You can do almost anything you want and there are a ton of features I dont even use. It helps us to keep track of everything and by this keep our users accountable for our products.

Aspetti negativi:

It should be able to use Cheqroom in a stupid simple mode for user to only checkout and checkin items for others. We use it to keep track of our cameragear but our infrequent user sometimes get lost in all the options to checkout: item, reservations,calendar, checkout. That's why sometimes our item won't get checked out correctly. A mode in which it is possible to only make a checkout or a check in would be great.

Blown away

Commenti: It's been really great.

Aspetti positivi:

It just works. It's super intuitive. It's quick to use. It's easy. The QR codes are really fast to scan. It has been a game changer for us.

Aspetti negativi:

It's a little pricey. The software doesn't always recognize my label printer. I wish I could pay in some way other than by the item. I wish there was an educational discount.

Solid equipment management system

Aspetti positivi:

Once you get the hang of Cheqroom, it's easy to navigate and see existing reservations and available gear. There is a ton of functionality hidden within. I appreciate the emailed reminders as well.

Aspetti negativi:

There are a few extra steps to take to book gear that slow down the process and leave some members of our team without a fully-checked-out reservation. Some of the UX could be more user-friendly and takes some getting used to.

Cheqroom has saved us from a lot of headache and made us more oganized!

Commenti: We are far better organized with our equipment checkin/checkout process!

Aspetti positivi:

Cheqroom has been great for making sure we aren't double-booking any of our equipment. We are more organized and have a lot fewer issues!

Aspetti negativi:

It took us a little while to figure out how to best use Cheqroom and how to best tag items vs kits.

Great way of keeping equipment in order

Commenti: This is a huge upgrade from Microsoft Outlook and there are still features I have yet to learn. I would highly recommend this product if you have experienced the same issues as me.

Aspetti positivi:

We have 40-50 different pieces of equipment and previously were using the equipment options in Microsoft Outlook; however, this became very sluggish with so much equipment. Cheqroom allows you to store and book out much more equipment and has organized it in a way that is user friendly and easy to see what equipment is available.

Aspetti negativi:

One thing that I do think would be useful to have is the ability to edit previous bookings. My team is notorious for forgetting to check in equipment for sometimes weeks. So if the equipment was only used for a week, on Cheqroom it appears that the equipment is booked out for 2 weeks. It would also be nice to be able to edit the start of the booking as sometime we forget to check the equipment out until days or weeks later. This would be a nice feature.

It works wells for us checking equipment in and out at our high school TV station.

Commenti: Peace of mind knowing where our equipment is at and who has it.

Aspetti positivi:

Ability to track the equipment and then go back and look at records is a nice feature. Being able to put all of our equipment in and access it easily is also nice. Multiple equipment check outs has bceom easier too.

Aspetti negativi:

Would like to see customizable due dates- when I check someone out right now, I have to change the due date time every single time. Our stuff is always due at the same time the next day, and having to go in and physically change the time something is due is a pain. Would like to set it for 8:30am no matter what day it's due.

Cheqroom for equipment deployment and inventory

Commenti: I really enjoy Cheqrooms, it has made my work a lot easier and helps to keep my entire team more organized and our equipment coming back on time. Overall, our department is much more professional and organized after the switch to your software. Thank you!

Aspetti positivi:

I like the user-friendly features. It is very straightforward when creating items and profiles. I like the option of creating and deleting fields as well.

Aspetti negativi:

I wish to customize the emails that are sent out to customers. Often time they look like spam and I would like to change the message to suit our use and personnel.

Easy to setup the workplace, lot of customization option, very friendly customer support.

Commenti: Product tracking, and we have no lost demo equipment, scheduling.

Aspetti positivi:

It has an extremely easy to use workplace. If you would like to track demo requirements, this is the best solution for it. It sends e-mail to the contact person about the check-out/check-in, you can schedule the units easily and it picks up the product image from the web. So you can clearly identify it. The mobile application is also easy to use. With the QR code support, we don't need any special hardware on field.

Aspetti negativi:

Right now, they have no domain customization, so the partners gets Cheqroom's e-mail, instead of my organization (can be good, can be not - depending the business). I need some usage right customization/separation, but overall, I can't tell any cons. Oh, I can. It doesn't supports Brother label printer. We have one from that brand, and it will be easier if I can print the labels directly. But I can live together with this...

Easy to use. Very functional.

Commenti: the BIGGEST benefit is that we've moved from a paper-and-pencil check out system to something that students can access on their phones wherever they are. Accessibility 24/7 is the BIGGEST BENEFIT.

Aspetti positivi:

We were able to have every student who needs to reserve video equipment access Cheqroom. It was extremely easy for everyone to use. Students access Cheqroom on their smartphones. We also have set up an iPad reservation station where students can use Cheqroom near where the video equipment lies, for easy check-out and check-in. I especially like that students must use Cheqroom when they return the equipment.

Aspetti negativi:

I've not had any problems with the software. It is extremely easy to use. We have around 70 students using Cheqroom, and -- so far -- no one has had any problems/issues with the program.

Simple, Effective and Easy to Use

Commenti: Overall, we are very pleased with the Cheqroom software. It fulfils all our needs for the business and is simple and easy to use. I am most impressed with the customer support, over both the online chat box and emails. The team members always go above and beyond to assist you with any issue you have and even when I didn't get the answer I wanted to hear, I was satisfied with their response.

Aspetti positivi:

Obviously, going through and tagging and entering every piece of equipment was going to be a chore. But, using Cheqroom to do so, was simple and easy. We were looking for a simple piece of software that also has enough features to be worth our time and money, and Cheqroom fulfils all our needs.

Aspetti negativi:

There are features that our business could use that are missing from the Cheqroom software such as being able to delete an item and enforcing that users have to scan the barcode in order to check-out an item. However, I understand that there will always be features that would be useful to specific businesses and not all these can be fulfilled. The team at Cheqroom have been very satisfactorily answering any questions or requests I have had regarding the software.

Equipment Management

Commenti: CheqRoom has been pretty convenient. While the mobile version is not quite as reliable as the desktop version, it serves it's purpose. We get a lot of use out of it.

Aspetti positivi:

I Like the feature of the QR code scanning. It completely eliminates the need for paperwork. I can always get through cheqroom quickly versus the time I would spend working on a spreadsheet, otherwise. Plus, it keeps up with everything in realtime so you can not beat the accuracy.

Aspetti negativi:

The mobile software does not always work as well as the desktop version works. It tends to be a little buggy and just randomly closes. Also, it tends to get irritating that the time on the due date always has to be reset.

Highly Approachable Inventory Management

Commenti: In general, getting going was so easy, and I've seen the team add new features regularly. Customer support has been top notch, and our inventory management is so much smoother than it was before.

Aspetti positivi:

Getting my inventory setup was a breeze, and customer support has been super responsive.

Aspetti negativi:

My organization is complex, with different internal locations, mixtures of students, faculty, etc. I would like more granular control over availability, hours and reservations by location.

Exactly what our organization needed.

Aspetti positivi:

Ease of use. Very intuitive. Was a breeze to get it setup and runnIng right from the first day. Once all our equipment had been entered into the system we were on our way.

Aspetti negativi:

Templates are difficult to create. Like a frustrating version of excel. It's just a little buggy at times. I think what would really help would be more in depth instructions.

Cheqroom is the answer to our equipment needs.

Commenti: A more organized office suite!

Aspetti positivi:

One of the best things about Cheqroom is their user friendly design. My department has over 40 faculty members of various proficiencies with technology. Cheqroom is an easy to use software that ALL faculty members could use. Setting up an account takes less that 2 minutes and using the software is as intuitive as can be. The fact that we can have unlimited users means our ever growing office is always covered.

Aspetti negativi:

I have not encountered any problems with the software as of yet. The only thing I would recommend is including some of the scanning stickers as part of the package so we can test them out without having to invest MORE money.

Wonderful Service!

Commenti: My video production company, Mobile Mod Productions, often sends out company equipment with our team members. We keep a strict schedule and everyone does their best to fill their part. My job is to issue out said equipment (cameras, sound gear, lenses, lighting). This is not an easy feat when we have several crews out at a time handling various jobs. I was becoming bogged down trying to juggle the confusion. Then I came across CHEQROOM and I am beyond grateful I did! Their equipment management software is second to none. The software allows me to have very tidy outline of where and to whom each individual piece of equipment is checked out to. It allows each team member to report, immediately, any malfunctions or repairs the gear may need. We have noticed quite a notable change in our overall maintenance of our gear. I was also able to enhance our deadline completions by utilizing the 'turn-in-your-equipment' warning emails that come along with the service. Any time a piece of equipment's operator was approaching a deadline, they would have a pre-notice of that deadline. This is an all around wonderfully useful tool! I'd highly suggest it to any company that may lend out company equipment to numerous crews! Very user friendly, and though I only needed assistance once, it was the politest costumer service I have ever dealt with. Thanks guys!

Good software and one of the few available out there. Great communication from Chase team.

Commenti: The ability to track and manage our assets across many projects and people.
Better efficiency for other processes in our company.

Aspetti positivi:

The ability to view all your assets with the touch of a button and pull important info about these items.

Aspetti negativi:

The search function is not great. If I want to search for a Nikon 24mm lens, then I can't simply type in Nikon 24mm. I am forced to type in "Nikon AF-S Nikkor 24 mm" or whatever official name it has. Most people don't put things like "AF-S" or "Nikkor" in their search. For admin purposes its important for us to name items under their full official name.

The software works great for our use and the team at CHEQROOM has been great as we implemented.

Aspetti positivi:

Ease of use is fantastic. It's easy to bring new team members up to speed. The ability to change out assets quickly is also great.

Aspetti negativi:

I do wish that monetary values could be implemented easier to assets. Most of our uses are internal so monetary values are critical for us yet, but occasionally we need it.

Bringing some sanity to equipment management

Commenti: Before CHEQROOM we had a significant (sometimes insurmountable) challenge in ensuring that we knew who had what equipment in the field (typically presentation and communications devices and tools). We also had a hard time keeping track of notes and exception information (e.g., this device is over usage limits, or this device seemed squirrely and the batteries might need changing). CHEQROOM has given us a way to have an effective audit trail of who used which devices and allows those of us managing devices to capture additional information that keeps us from putting poorly functioning equipment in the field. Integrations with Zapier also save us time with reminders and follow-ups to return equipment. It's been a tremendous time saver.

Aspetti positivi:

Both mobile and web interfaces

Aspetti negativi:

Working with kits can be a little kludgy at times.

The app (both web and mobile) are really easy to use and intuitive!

Commenti: I love that there is finally something that I can use that tracks our equipment. It has allowed us to keep track of gear that not only our shooters use but also those in the company who need to borrow gear.

Aspetti positivi:

I like that there is already a database of the most common A/V products. But if you need to add your own gear that isn't in the database, it's very simple.

Aspetti negativi:

I wish that it were easier to check out a "one time renter." I would like to have a "quick add" option for those people that I don't want in the system.