--- description: Scopri le funzionalità di Higher Logic Vanilla, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Higher Logic Vanilla - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per community](/directory/30800/community/software) > [Higher Logic Vanilla](/software/141384/vanilla) # Higher Logic Vanilla Canonical: https://www.capterra.it/software/141384/vanilla Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/141384/vanilla?page=2) > Vanilla Forums è il più quotato software per forum di community basato sul cloud che alimenta oltre 3 miliardi di discussioni all'anno. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 63 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Higher Logic Vanilla? Organizzazioni nel campo tecnologico e del gioco, non profit, associazioni, marchi di consumo che necessitano di un'assistenza self-service, collaborazione e/o ideazione per i propri clienti, partner e dipendenti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 63 Recensioni | | Facilità d'uso | 4.3/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Higher Logic - **Area geografica**: Arlington, USA - **Anno di fondazione**: 2007 ## Contesto commerciale - **Prezzo di partenza**: 24.000,00 USD - **Modello tariffario**: (Versione gratuita disponibile) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: arabo, ceco, cinese, cinese tradizionale, coreano, danese, ebraico, finlandese, francese, giapponese, indonesiano, inglese, irlandese, italiano, norvegese, olandese, polacco, portoghese, russo, spagnolo, svedese, tedesco, thailandese, turco, ucraino, ungherese - **Paesi disponibili**: Australia, Brasile, Canada, Cina, Francia, Germania, Giappone, India, Irlanda, Messico, Nuova Zelanda, Paesi Bassi, Regno Unito, Stati Uniti ## Funzionalità - Avvisi/Notifiche - Brainstorming - Branding personalizzabile - Catalog Management - Coinvolgimento dei clienti - Commenti/Note - Controllo accessi/Autorizzazioni - Directory degli iscritti - Discussions/Forums - Gestione dei contenuti - Gestione della knowledge base - Gestione delle comunicazioni - Gestione delle iscrizioni - Gestione eventi - Ideation - Importazione/Esportazione di dati - Inserimento aziendale - Integrazione di social media - Modelli personalizzabili - Moderazione - Modifica del testo - Monitoraggio delle attività - Portale self-service - Quadro della attività - Rendicontazione e analisi statistiche - Ricerca del testo completo - Sicurezza dei dati - Sondaggi e feedback - Strumenti collaborativi - Third-Party Integrations ## Integrazioni (8 in totale) - GitHub - Hootsuite - Mailchimp - Productboard - Salesforce Sales Cloud - WordPress - Zapier - Zendesk Suite ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica ## Categoria - [Software per community](https://www.capterra.it/directory/30800/community/software) ## Categorie correlate - [Software per community](https://www.capterra.it/directory/30800/community/software) - [Software per idea management](https://www.capterra.it/directory/10027/idea-management/software) - [Software per la gestione delle conoscenze](https://www.capterra.it/directory/30094/knowledge-management/software) - [Software per content marketing](https://www.capterra.it/directory/30796/content-marketing/software) - [Software per associazioni Non Profit](https://www.capterra.it/directory/30805/nonprofit/software) ## Alternative 1. [Bitrix24](https://www.capterra.it/software/113540/bitrix24) — 4.2/5 (986 reviews) 2. [monday.com](https://www.capterra.it/software/147657/monday-com) — 4.6/5 (5731 reviews) 3. [MangoApps](https://www.capterra.it/software/131314/mangoapps) — 4.4/5 (150 reviews) 4. [eXo Platform](https://www.capterra.it/software/136795/exo-platform) — 4.6/5 (120 reviews) 5. [Bettermode](https://www.capterra.it/software/178753/bettermode) — 4.7/5 (94 reviews) ## Recensioni ### "For building a strong and engaging community, Vanilla has THE platform\!" — 5.0/5 > **John** | *27 ottobre 2020* | Software informatici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: In addition to the most basic features (discussions, comments...) that work perfectly, here are a few things that I love about Vanilla Forums: We have been able to personalize our community platform with our own designed theme. We are also using the SSO feature that allows users to jump from our main platform (Contentsquare) to the community. It helps us along with the custom theme to maintain a coherent experience for our users coming from our main platform. My CSM, \[SENSITIVE CONTENT HIDDEN\] is always very reactive and helped me carefully plan a "way-to-success" community roadmap to attain my business objectives. She always collects the feedback that I have and pushes it to the Vanilla Product team. It is very nice to feel that our use of Vanilla's platform impacts the actual product vision. One thing that makes the community so engaging is the gamification that is put in place by Vanilla and that can be adapted to our needs. By distributing badges, we reward our top users and most engaged people and makes the platform a little more fun\! The support team is super reactive as well, whenever there is an issue. > > **Inconvenienti**: There are several pain points that I encounter however on Vanilla Forums. The group feature has not been working well although a many improvements have been made in the past year. As groups are an important part of my adoption strategy in community building, I have been struggling to make the most of what we could expect from such a feature. Also, Vanilla Forums sometimes have some technical instabilities - but they are resolved very quickly. Last but not least, Vanilla isn't as flexible as we initially thought it would be. For any changes in the structure of the community, we have to use Vanilla's professional services. > > My experience with Vanilla is amazing\! As market leaders in our field, we do want to provide the best Community experience for our users. We therefore are very demanding customers and always try to push Vanilla's platform to it's maximum\! ----- ### "An excellent base forum platform for online communities" — 5.0/5 > **Chris** | *7 marzo 2018* | Design | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Our agency helps other companies manage and build online communities so we've encountered a lot of community platforms. Vanilla is by far our favourite though, for a few reasons. First, it's incredibly customisable. The theming architecture in particular is incredible and allows us to create beautiful forums that integrate with seamlessly with our branding. Second, it's actively developed and open source. You can watch its development openly, suggest ideas for features, etc. Third, it has a killer API which allows you to make cool app integrations, software extensions, etc. Finally, the company's support is incredibles. The support team and customer success managers are amazing at answering questions and will help you implement all kinds of awesome ideas. Vanilla rocks\! > > **Inconvenienti**: Most of my issues are with super technical details nested "Smarty" tags in Pockets would be nice to have, I wish "reactions" and other gamification features were available in the open source product, etc. Overall though those are nitpicky things the base platform itself is awesome even without them. > > It has made it easy for us to create beautiful, effective forums with awesome community management features to boot. ----- ### "Great service and relationship, okay functionality" — 3.0/5 > **Brittany** | *31 maggio 2018* | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: - Simple for users - Great CSM - Team is open to building new functionality with us strategically > > **Inconvenienti**: - Felt like we needed to do a lot of custom work for features I felt should have existed - Requires a bit of CSS knowledge on the admin side - Bare bones onboarding/training program - we would've appreciated more walk-through sessions > > Easy way to manage community inuitively ----- ### "Flexible platform that allowed us to quickly get a customized Community up and running" — 4.0/5 > **Tyler** | *24 aprile 2018* | Software informatici | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Vanilla has allowed us to customize almost every aspect of the Community experience: content organization, moderation, additions of new spaces when the need arises, gamification - all of these components can be built out and tweaked by a team without coding experience. The ability for our developers to own and push changes to the code allows the next level of customization we needed to get our community off the ground. > > **Inconvenienti**: The analytics is one place that is lacking a bit. Their advanced analytics dashboard gives insights into some useful metrics but doesn't allow any form of filtering (except for the date) or examining side by side comparisons of different user groups / content sets. The analytics API gives a bit more useful information but it still takes a bit of work to really answer some of the more complicated aspects of the value the community is providing to the organization. Additionally, their documentation is significantly lacking - once you know how to do something in the platform, you find that it can probably do what you are looking for but many times you have to rely on your CSM to help get you that information (which they are normally great at\!) ----- ### "Vanilla is an excellent, easy to use but versatile forum software system" — 5.0/5 > **Paul** | *1 giugno 2018* | Videogiochi | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Vanilla software is incredibly easy to use but with lots of customisation available. It also features a variety of handy plugins to expand your forum capability further including the 'Mark as Troll' plugin which is hands down the best feature of any forum I have used. Managing categories and forum groups is a straightforward task and the features can easily be explained to new staff members so they can get up and running with the software without any lengthy training period. > > **Inconvenienti**: The only flaw I have experienced with Vanilla is in countering spam farms (Not bots). There is no option to enforce a captcha for posts which would help in some circumstances. However, Vanilla makes cleaning up spam very quick and easy and you can use user roles and forum settings to limit the impact spam can have on the forums, switching it from a problem to a mild inconvenience. > > Incredibly quick set up which was absolutely vital with the development speed of our company. We've been able to set up our new forum and get it fully customised within a very shot space of time. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/141384/vanilla?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/141384/vanilla) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati