--- description: Scopri le funzionalità di Pure Chat, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pure Chat - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per chat](/directory/30797/live-chat/software) > [Pure Chat](/software/141708/pure-chat) # Pure Chat Canonical: https://www.capterra.it/software/141708/pure-chat Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/141708/pure-chat?page=2) > Pure Chat aiuta le organizzazioni di piccole e medie dimensioni a coinvolgere i visitatori del proprio sito web con un potente software di live chat di facile utilizzo. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 337 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Pure Chat? Pure Chat è l'ideale per le piccole e medie imprese e i team di vendita/marketing di qualsiasi settore che desiderano acquisire più lead e convertire più vendite. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 337 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Pure Chat - **Anno di fondazione**: 2012 ## Contesto commerciale - **Prezzo di partenza**: 39,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: arabo, ceco, cinese, cinese tradizionale, coreano, danese, ebraico, finlandese, francese, giapponese, hindi, indonesiano, inglese, irlandese, italiano, norvegese, olandese, persiano, polacco, portoghese, russo, spagnolo, svedese, tedesco, thailandese, turco, ucraino, ungherese - **Paesi disponibili**: Australia, Brasile, Canada, Cina, Germania, Giappone, India, Messico, Regno Unito, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Branding personalizzabile - Chat in tempo reale per i consumatori - Chat proattiva - Chat/Messaggistica - Creazione di report/analisi - Modulo offline - Storico delle trascrizioni/chat - Third-Party Integrations - Trasferimento/Instradamento ## Integrazioni (8 in totale) - Google Analytics 360 - HubSpot CRM - Keap - Shopify - Squarespace - Weebly - WordPress - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Chat ## Categoria - [Software per chat](https://www.capterra.it/directory/30797/live-chat/software) ## Alternative 1. [WhatsApp](https://www.capterra.it/software/180345/whatsapp) — 4.7/5 (16475 reviews) 2. [LiveChat](https://www.capterra.it/software/62194/livechat) — 4.6/5 (1728 reviews) 3. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1789 reviews) 4. [Tidio](https://www.capterra.it/software/144040/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.capterra.it/software/164283/zendesk) — 4.4/5 (4094 reviews) ## Recensioni ### "Its a wonderful solution comparable to tawk" — 4.0/5 > **George Rex** | *25 settembre 2019* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: The service has a WordPress plugin we could integrate with our website, and the set up was really easy and straightforward. I even love the function where you can add an address and phone number to the chat widget that appears on your website. > > **Inconvenienti**: The fact that an agent has to be on a third-party website (i.e. PureChat website), outside your WordPress admin dashboard to respond to chats from clients' website was really an irregular procedure for a WordPress user. > > Our clients needed a way to allow users communicate with them from their websites in real-time to help these leads make quicker buyer decisions. And while we used tawk earlier, we needed something modern and all-inclusive; and we believe PureChat gave us that. ----- ### "Pure Chat is a Go for Us\!" — 4.0/5 > **Paula** | *21 maggio 2025* | Intrattenimento | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Easy to set up, pricing is good compared to other live chat apps. We were able to upload our own customized chat button to be on brand with our company. > > **Inconvenienti**: It's not clear how to filter my business IP out of analytics. I also found it odd that a company that sells live chat buttons wouldn't have one on their own site. I reached out to them via email and received a message stating they were transitioning their customer support team and response times would be significantly delayed. > > We've only been using Pure Chat for a few days and so far everything seems to be running smoothly. We were using Jivo Chat which just sent a notice that they are doubling their prices, so this is a great alternative. ----- ### "Why offer an app when it doesn't work?" — 3.0/5 > **Leticia** | *25 gennaio 2017* | Vendita al dettaglio | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: I like the idea that this software has to offer. Available to chat through the website because not everyone likes talking on the phone or just has a quick question. > > **Inconvenienti**: EVERYTHING.... This software doesn't work. Looking at a different provider because of this software's inability to do what it says it's going to do. > > I am away from my desk a lot, so I use the app so that I am still available to chat with on my website. This app does NOT work. Every time I open it it says it's reconnecting or it kicks me off. The other day I went to open a different app and pure chat kept popping up and kept saying that it was trying to reconnect to the server. So I started using my desktop more often because I am so frustrated with the app and it keeps doing the same thing\! Keeps saying that it is trying to reconnect. I've had my internet provider come out and do tests, so that is no the issue. Everything else I have works perfectly fine except this. I am looking at different options because this just doesn't work out for our company. ----- ### "About pure chat" — 5.0/5 > **Utente Verificato** | *18 gennaio 2025* | Software informatici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Ease of use,it have best features and it is free of cost. > > **Inconvenienti**: i dont have any complilants with this pure chat ----- ### "Super easy to use and integrate, mobile app works well." — 4.0/5 > **Mike** | *22 ottobre 2019* | Software informatici | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: It integrated in just minutes and the app works great. I get instant phone notifications and I've never missed a live chat from my site. > > **Inconvenienti**: You can't customize the widgets by adding your own CSS. They provide some basic functionality but in order to make it match my site, I need to do some complex javascript to modify the HTML dynamically generated by their javascript plugin. > > It's very easy to use and quite functional. At our small size the free version works great. I just wish they provided an interface to apply your own CSS to their widgets. ----- Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/141708/pure-chat?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/141708/pure-chat) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati