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Cos'è Pulseway?

Software di gestione IT che consente di monitorare e controllare il proprio ambiente IT ovunque e in qualsiasi momento tramite smartphone, desktop o tablet. Pulseway assicura agli amministratori di sistema e ai provider di servizi gestiti (Managed Service Provider, MSP) una visione completa dell'intero ambiente IT in un'unica finestra, consentendo loro di sapere esattamente cosa succede in qualsiasi momento. Questo software è altamente scalabile e funziona per reparti IT di ogni dimensione, consentendo di crescere al ritmo più congeniale.

Chi utilizza Pulseway?

Reparti e consulenti IT, amministratori di sistema, fornitori di servizi gestiti (MSP).

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Le barre verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Pulseway

Punteggio medio

Nel complesso
4,7
Facilità d'uso
4,7
Servizio clienti
4,7
Caratteristiche
4,5
Rapporto qualità-prezzo
4,7

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
73%
4
24%
3
3%
2
1%
1
1%
Corey
Corey
IT Administrator (USA)
Utente LinkedIn Verificato
Arredamento, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Low Cost RMM with Great Value

5,0 5 anni fa

Commenti: We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.

Aspetti positivi:

Cost Ability to Deploy from local servers Remote Powershell/Command Prompt is a life saver The scheduled execution of Powershell/Batch Scripts Easily control windows updates

Aspetti negativi:

No remote access for Mac OS The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.

Vikram
I.I Manager (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Wonderful product

5,0 10 mesi fa

Commenti: I love this product and the team supporting it. They are a wonderful group of people.

Aspetti positivi:

I love the easy-to-use interface of Pulseway RMM. Settings are easily accessible, and their support articles and team are great. The mobile application is one of the best features, allowing me to manage and monitor all my computers and servers with my fingertips. Managing our IT tasks has never been easier with Pulseway.

Aspetti negativi:

The lack Apple features to update and apply security features, but they are always adding and updating their support for Apple devices.

Rex
Rex
Business Owner (USA)
Utente LinkedIn Verificato
Computer e sicurezza della rete, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A Low Cost Option with Everything!

3,0 5 anni fa

Commenti: For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.

Aspetti positivi:

It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.

Aspetti negativi:

Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.

Boyang
Junior Data Integration Developer (Canada)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A Comprehensive Review of Pulseway

5,0 anno scorso

Commenti: Overall, Pulseway is a great remote monitoring and management solution for businesses of all sizes. It is easy to use, feature-rich, and highly secure. The cost can be a bit on the high side, but the convenience and peace of mind it provides is definitely worth it.

Aspetti positivi:

Pulseway is an incredibly powerful and user-friendly remote monitoring and management solution. It provides a robust set of features that allow you to monitor and control your IT environment remotely in real-time. The intuitive dashboard and alerting system make it easy to stay on top of any potential issues. The mobile app has also been designed for maximum usability and convenience, allowing you to access and manage your IT environment from anywhere.

Aspetti negativi:

On the downside, Pulseway can be quite expensive for larger IT environments. The cost of the solution can quickly add up when you need to monitor multiple servers and devices. Additionally, the mobile app does not offer the same level of control as the desktop version.

Paul
President (USA)
Computer e sicurezza della rete, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Premium RMM at Great Cost

5,0 5 anni fa

Commenti: Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.

Aspetti positivi:

This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.

Aspetti negativi:

Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.