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Cos'è Jackrabbit Care?

Il software Jackrabbit è un sistema completo di gestione dei servizi per l'infanzia, il doposcuola e gli asili nido. Include un orologio per ingressi/uscite degli studenti, la fatturazione (inclusa la fatturazione ad agenzie e quella ripartita per famiglie), la registrazione online, un portale per i genitori e la gestione delle vaccinazioni, tutto a un prezzo basso, mensile e senza contratto.

Non ci sono costi per la configurazione e chiunque può iniziare una prova gratuita di 30 giorni, senza impegno e senza carta di credito.

Chi utilizza Jackrabbit Care?

Dal 2004 Jackrabbit Technologies fornisce un sistema software di gestione multifunzione, basato sul web, che elimina gli intoppi amministrativi e consente al tuo centro di risparmiare ore di lavoro ogni giorno.

Jackrabbit Care Software - 1
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Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Jackrabbit Care

Punteggio medio

Nel complesso
4,4
Facilità d'uso
4,2
Servizio clienti
4,7
Caratteristiche
4,1
Rapporto qualità-prezzo
4,4

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
56%
4
33%
3
9%
1
2%
Marlene
supervisor (Canada)
Utente LinkedIn Verificato
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Jack Rabbit

4,0 4 anni fa

Aspetti positivi:

It good to access anywhere. Quite user friendly.

Aspetti negativi:

Parents complain about the statements and how they read. They find it difficult even if I put in a specific date I'm glad to see that you can print the child's info sheet from their profile. It would be easier if the information came directly up on the screen instead of the steps you have to take

Karen
Child Development Director (USA)
2128, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Jackrabbit Care is the superior child care management software platform by far

5,0 2 mesi fa

Commenti: Having Jackrabbit to use as our enrollment, billing, and attendance tracking system is the best product that we can find out there. We have researched other products over the years, and almost switched to another product at one point, but Jackrabbit is the superior system for us to meet our needs.

Aspetti positivi:

We have been using Jackrabbit to a little over 10 years, and as changes and adaptations have been made to Jackrabbit Care we have found the system to be exceptional compared to the other products that are out there. Two of our most positive reviews would be first with regard to your customer service as your staff respond quickly, are always helpful, and if they need extra time to research something they will let you know and follow up ASAP. Also, the "Legalese" or Agreement Text portion of the online web registration settings is amazing. No other product provides this same level of ease for parents and also the details we need immediately upon enrollment.

Aspetti negativi:

Our programs are unique in that we offer a great deal more variety in scheduling then most other Before/After School Programs. I wish there was an easier way for parents to correctly input their child's selected days at the time they complete the registration. This is the one step that most parents miss during the process, and one that would be the most helpful to us to have right up front.

Shawna
DP Director (USA)
Sport, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

using with ease

3,0 2 anni fa

Commenti: Overall Jackrabbit is a great product to use for our classes.

Aspetti positivi:

This product is very easy to get used to. I rarely have a problem with the software and it is easy to teach others how to use it.

Aspetti negativi:

Sometimes doesn't load quickly. It may be the internet connection.

Risposta di Jackrabbit Technologies

2 anni fa

Hi Shawna - Thanks for this review! We're happy you find the software easy to use.

Shelby
Business Manager (USA)
2128, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great System

5,0 2 mesi fa Nuova

Commenti: The ease of adding classes as needed is what is great about Jackrabbit. I can create, start, end, and archive classes at any time. It is easy for parents to use as well.

Aspetti positivi:

It is user friendly and once you learn it using it becomes second nature.

Aspetti negativi:

My only real concern/complaint has to do with billing. I do not like that if accounts are not active, we are still charged for them if we do not archive them.

Christina
Managing Director (USA)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Easy to Use

4,0 3 settimane fa Nuova

Commenti: Jackrabbit Care has been much more suited for the needs of our programming. We were using the original version that was designed for gymnastic use to run an after school program. This newer vision was designed with childcare in mind and offers a better product for what we use it for.

Aspetti positivi:

The software is easy to navigate and the parents have responded well to the app.

Aspetti negativi:

When on site at different campuses the system will sometimes runs slow.

Kimberly
Owner (USA)
Belle arti, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great Customer Support

5,0 mese scorso Nuova

Commenti: Great! I've always had great support and even had them take care of some issues I thought would be very timely on my own.

Aspetti positivi:

Great quality service! Very timely and efficient replies.

Aspetti negativi:

24/7 isn't an option. Not a huge issue, but that is the only down side.

Claudia
Office Manager (USA)
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Trial Review

4,0 2 mesi fa

Commenti: Overall I like Jackrabbit, but I prefer to wait before getting it for our center.

Aspetti positivi:

I liked that it is user-friendly. I've used JR class in the past and I liked it.

Aspetti negativi:

I think there is still a lot of work that needs to be done to meet the needs of our daycare. We need more reports, filters, etc.

Kaitlyn
Director (USA)
2128, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Jack Rabbit Care

4,0 2 mesi fa

Commenti: ​It is a fairly easy system to use that is reasonably priced. It does the job that is needed and is user friendly for parents as well. I like that I can send out a mass email to the entire group or individual classes.

Aspetti positivi:

I like that I can print a report for almost anything that I need to do - attendance, statements, balances etc. I like that it is an easy to use system without all of the bells and whistles getting in the way. I can contact the helpdesk with a question and get a fast response. I can also schedule a call to get additional support if needed.

Aspetti negativi:

Sometimes it is frustrating that two different parents aren't able to pay a bill or both have access to the billing, especially if the parents aren't together and they are sharing the cost of care. Setting up registration can be a lengthy process and it would be nice at times to have it more streamlined for what is needed. The registration fee does not get automatically applied as well to the current family when the new enrollment window opens. This is frustrating because I have to go in manually and apply a registration fee for any returning family once they register.

Kristi
Director (USA)
2128, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Best possible billing solution for your childcare center needs

5,0 2 mesi fa

Commenti: the best possible experience, I have worked with different programs that combine features and none of them work as well as Jackrabbit

Aspetti positivi:

The ease of billing and collecting tuition and the printing of reports is so simple yet it covers all of our needs

Aspetti negativi:

Cons: there are not any that I can see, the ease of adding in new families and setting up the billing rotation is far easier than procare or brightwheel. The ease of collecting fees and printing reports is top-notch

Stephanie
Stephanie
Director (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Too complex to use unless you're a computer genius

3,0 7 anni fa

Commenti: It did allow me to organize all my billing and enrollment all in one place.

Aspetti positivi:

The software is built to hold a lot of the business information, which was helpful. We were able to track billing and enrollment and such. You are also able to bill parents through jackrabbit, which my customers really liked. Anything to make it easier on them, they really appreciate.

Aspetti negativi:

Compared to other programs I have used, this one is very complex and difficult to learn how to use in the beginning. I did not find any helpful tools on how things worked so it took me awhile. And in this industry I am constantly training new people, so to be doing so on a complicated program was frustrating.

Risposta di Jackrabbit Technologies

2 anni fa

Hi Stephanie - We recently released a new generation of Jackrabbit Care. We listened to the concerns of child care center administrators and rebuilt with that in mind. The Help Center has also seen new content. We'd love for you to check it out if you're still looking for a software solution and give us your thoughts.

Anna
CEO (USA)
Musica, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Amazing Customer Support, but missing important features

5,0 11 mesi fa

Aspetti positivi:

Jackrabbitt customer support is absolutely AMAZING! This is the best part of us using their system. Their ability to not only explain but to make videos on the particular issue you need help with is beyond helpful! That is the primary reason we are still with the Jackrabbit.

Aspetti negativi:

The absence of crucial features, which were fervently requested through their own idea portal and garnered widespread support from hundreds of schools and teachers, is deeply concerning. These essential functionalities, including an integrated store, private lesson scheduler, payment options, and other integrations, are pivotal to any school's daily operation do not exist. The "workarounds" do not work. We have to spend $$$ to use other companies to bridge these gaps. It also takes so much more time and effort, where it could easily be done in one platform.

Risposta di Jackrabbit Technologies

11 mesi fa

Hi Anna! Thank you for taking the time to give us a review. We have a robust release roadmap for the year and hope to deliver some of the features you need to do everything from within Jackrabbit Care.

Sunaina
administrator (USA)
Gestione formativa, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Highly recommend

5,0 3 giorni fa Nuova

Commenti: I think it's perfect for attendance management and racking which has been a constant issue before implementing of this system.

Aspetti positivi:

It's customizable and you can create auto billing and invoicing for child care.

Aspetti negativi:

I wish the system had a tracking alert system for certifications and renewals.

Brooke
Preschool Director (USA)
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great system with great support

4,0 2 mesi fa Nuova

Commenti: We've had a great experience with Jackrabbit care. The support team made sure we had everything we needed at setup and called periodically to make sure things were running smoothly. The system is easy to use and parents love the communication and ease it brings. It was one of the cheaper options when we were looking for a system but still offers all of the features.

Aspetti positivi:

The support team has been amazing! The system is user friendly and continues to add valuable features.

Aspetti negativi:

I feel like we have trouble with the app some people don't get notifications, some apps freeze. The app is still being developed witch makes it hard to use sometimes.

Laura
Teacher (USA)
2128, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Jackrabbit Review

5,0 2 mesi fa

Commenti: Overall, Jackrabbit Care worked great for me. I liked how easy it was to understand, and I adjusted quickly to learning how to use it.

Aspetti positivi:

Jackrabbit Care was easy to work, user friendly, and never had any major issues.

Aspetti negativi:

Nothing really comes to mind, I thoroughly enjoyed how user friendly it was.

James
Program Director (USA)
2128, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Review of Jackrabbit

4,0 2 mesi fa

Commenti: It's been pretty great. I've worked with other programs that are similar and they weren't always straightforward to use.

Aspetti positivi:

It's pretty straightforward and easy to use. It's very flexible- if I need to make a change to anything I'm able to so without having to go through a bunch of screens. Registering kids is super easy

Aspetti negativi:

It can be a little too flexible. It would be great if we could set up payments once and have it auto populate for the dates I set it to. For example, if I have a 26 week program, it would be awesome if I could register a child for it, say tuition is going to be $xx amount and it's to be invoiced/charged weekly, and then have Jackrabbit create the invoices for those 26 weeks automatically. Then if I had to manually change something I could. Right now I have to manually input every week for every child which can be time consuming.

Roland
Director (Germania)
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Music School Management Software

5,0 11 mesi fa

Aspetti positivi:

We've been using JackRabbit to manage our music school classes and student payments for almost 10 years. It's easy to use, has capabilities to process monthly tuition payments via credit card or bank account. One of the best features is the ability to do online registration. This was a game changer for us and has contributed to more registrations as people can register at any time, for example if they happen to make the decision to enroll in the middle of the night.

Aspetti negativi:

I'm not sure what their uptime is, but maybe once or twice a year, there will be a server outage. This can be inconvenient as we use the software to run the entire music school.

Tricia
Operations Director (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Experience

5,0 2 mesi fa

Commenti: We have been using Jackrabbit for several years in our center and find it very user friendly and easy to locate info for families when there is a question on their bill or attendance for kiddos

Aspetti positivi:

Easy to track attendance and payments for families

Aspetti negativi:

We do not have any cons at this time regarding the program

Nida
Accounting (USA)
Gestione formativa, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Finance Manager

4,0 2 mesi fa

Aspetti positivi:

Customer service responds in a timely manner

Aspetti negativi:

Having to contact a third party vendor for credit card issues

lillie
Director (USA)
2128, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Basics of jackrabbit

5,0 2 mesi fa

Commenti: We love it, every parent gets a code so does staff, we can see reports, class rosters and more

Aspetti positivi:

I like how well we can organize classes, staff and paperwork

Aspetti negativi:

Not much as it works great for us and all our needs

Sondra
Theatre arts director and owner (USA)
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Perfect for student management

4,0 11 mesi fa

Commenti: We have used this product for years and have loved it. Everything at our fingertips.

Aspetti positivi:

The ability to maintain our student database and work with the data base is easy.

Aspetti negativi:

I wish we could search things within our classes easier

Annalise
Owner (USA)
Arti dello spettacolo, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great!! I love Jackrabbit

5,0 11 mesi fa

Commenti: I love Jackrabbit it’s a great resource to manage student/payments/etc.

Aspetti positivi:

I like the ease of use and everything is on one spot!

Aspetti negativi:

Sometimes when I add payments to portals it doesn’t show up for my clients.

Risposta di Jackrabbit Technologies

11 mesi fa

Hi Annalise! Thank you for taking the time to give us a review. Please feel free to reach out to our support team so they can help you problem solve the payment publishing issue. Thanks, again!

Lynne
Director (USA)
Istruzione primaria/secondaria, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

My Go To Site!

5,0 2 anni fa

Aspetti positivi:

Jackrabbit Care is the place that I go to several times a day for many reasons. Our state requires all paperwork to be in a file folder in a file cabinet. Jackrabbit allows me instant access to everything. If I need a birthday, it is there. If I need to check a payment for a parent , I go to transactions. If I need a phone number, I don't have to go to the file drawer, it is at my right arm.Tax time is a breeze as I can get a statement for a parent while I chat with them. I love to see if I can top my income from the year before on the dashboard graph.It takes awhile to input all the info I need but once it is there, it takes only a moment when a child brings in their physical and I have to just add the shots they got that day. My state immunization survey used to take me hours and now takes minutes.

Aspetti negativi:

If I need to change a payment or payment error, it takes too many steps. I have to unlink payments for each line on the transaction page rather than being able to unlink the whole page.I don't like when I register a child and after I am done and put them in a class, I have to go back and make class changes and start all over.

Chantelle
Administrative Assistant (Canada)
Servizi alla persona e alla famiglia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Jackrabbit

5,0 2 anni fa

Commenti: It was so nice to be able to move all our registrations online. Easier to track data... but there's a learning curve in figuring out the exact search parameters to access that data! But customer service is amazing - they are easy to reach and quick to help!

Aspetti positivi:

It is very comprehensive with lots of options for customization. It is easy to get up and running with some features, and then add in more as you go. They have phenomenal real person customer service. They are so easy to reach by phone or on Zoom.

Aspetti negativi:

There are so many options to customize, that it can be difficult to find the data you want. (E.g. one drop down menu has the wrong option selected, so you get no results.) It isn't very intuitive. More i information buttons with better explanations would be helpful. Pre-loaded Favourite search options would also help.

Annabelle
Executive Music Director (USA)
Musica, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Choir Review of JR

4,0 11 mesi fa

Commenti: They are professional and willing to answer questions in a timely way.

Aspetti positivi:

I like that there is a platform where all the members can be categorized by group level and print outs are readily available for rosters.

Aspetti negativi:

The email templates are limited and not enough variety of choice.

Sydney
Swim instructor and desk leader (USA)
Sport, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

My best review

5,0 2 mesi fa

Commenti: It’s awesome! Love the app so much and for the most part it’s easy to use.

Aspetti positivi:

Accessibility and it’s easy to use features

Aspetti negativi:

It lags a lot of the time when trying to clock in