CallRail

CallRail

da CallRail

Chi utilizza CallRail?

CallRail is perfect for marketing agencies, data driven marketers, multi-location businesses, small business owners, and anyone who cares about calls.

Cos'è CallRail?

CallRail is the leading provider of marketing software to businesses who want a single attribution platform to capture the journey from visitors to leads to customers. More than 100,000 companies and agencies use CallRail's easy-to-use marketing attribution and conversation intelligence software to optimize lead generation and improve sales. From tracking calls to website form submissions, its all-in-one platform takes the hassle out of reporting with a single source of truth for marketing ROI.

Dettagli su CallRail

CallRail

http://www.callrail.com

Fondata nel 2011

Panoramica dei prezzi di CallRail

CallRail è disponibile a partire da 45,00 USD/mese. CallRail non dispone di un piano gratuito ma offre una versione di prova gratuita. Qui sotto maggiori informazioni sui prezzi di CallRail.

Prezzo di partenza

45,00 USD/mese

Dettagli sul prezzo

Get started instantly with a 14-day free trial, no credit card needed.

Versione gratuita

No

Prova gratuita

Implementazione

Cloud, SaaS, Web

Dispositivi mobili - iOS nativo

Dispositivi mobili - Android nativo

Formazione

Webinar

Documentazione

Assistenza

Orario lavorativo

Online

Caratteristiche di CallRail

Programmi per registrare le chiamate
Aggiunta di marcatore durante la registrazione
Archiviazione
Condivisione delle chiamate
Recupero istantaneo
Registrazione avviata da eventi
Registrazione delle attività dello schermo
Registrazione di chiamate distribuite
Registrazione di videochiamate
Registrazione programmata
Registrazione su richiesta
Trasferimento di file
Assegnazione di una campagna
CRM
Identificazione del chiamante
Instradamento delle chiamate
Monitoraggio delle conversioni
Monitoraggio delle parole chiave
Registrazione delle chiamate
Risposta vocale interattiva (IVR) / Riconoscimento vocale

Recensioni su CallRail

Stai visualizzando 5 di 121 recensioni

Nel complesso
4.6/5
Facilità d'uso
4.5/5
Servizio clienti
4.5/5
Caratteristiche
4.5/5
Rapporto qualità-prezzo
4.5/5

Easy to use and great data gained from all types of marketing campaigns.

Data della recensione: 16/3/2018
Chris C.
Director of Operations
13-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione 
5/5
Nel complesso
4/5
Facilità d'uso
4/5
Caratteristiche e funzionalità
5/5
Assistenza clienti
5/5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Vantaggi: Several years ago, call tracking used to be done by hardcoding the tracking number into your website and that is not ideal for SEO. However, when I stumbled upon CallRail I fell in love with the ease of use, SEO-friendliness, and call data. The dynamic number insertion is so clutch! I currently have over 100 websites using CallRail and it is crucial to proving the value of my marketing efforts.

Inconvenienti: The reporting takes a little time to get the hang of, but once you've got it down - it isn't too bad.

Call Tracking and Analytics for phone calls received from valuable leads

Data della recensione: 18/1/2020
Imelda C.
Owner
Trasporti/Trasporto merci/Ferrovie, 13-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione 
Fonte: SoftwareAdvice
4/5
Nel complesso
4/5
Facilità d'uso
4/5
Caratteristiche e funzionalità
Assistenza clienti
4/5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: It solves Google Analytics, marketing solution and hit targets within the timeline

Vantaggi: With Callrail, we can easily keep track which campaign, marketing, promotion, or keywords that works well with your clients because it gives analytics on how many phone calls or conversion made giving you an insight on which has a greater positive impact to your business . Callrail gives you report and overview on which marketing channel produces more money to your business. I can easily search or filter either through a phone lead's phone number, an agent's phone number which tracks the calls and texts i receive from a phone lead. We can easily focus on which marketing works well thus less effort, more effectiveness , better results.

Inconvenienti: The call feature is not that reliable to produce a good connection if you are having a long conversation with clients. You may need a separate softphone for a stable call connection. You can not really receive a call her real time. Most would be a voice mail but its clear.

Consistently Excellent User Experience

Data della recensione: 27/11/2019
Jean J.
Consultant
Telecomunicazioni, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione 
5/5
Nel complesso
5/5
Facilità d'uso
5/5
Caratteristiche e funzionalità
5/5
Assistenza clienti
5/5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: I am able to call on behalf of my companies in real time with a localized telephone number. I am able to provide accurate calling data to my companies that contributes to my success.

Vantaggi: I appreciate the ease of use on a daily basis. There is no need to "stop & think" about what you are doing but instead the methodology is so user friendly it becomes second nature to you. Saving time on the phone is a special gift CallRail gives to me each day.

Inconvenienti: I can honestly say there is really nothing that I don't like about the product. When I run into any difficulties I am able to reach out to specialized customer service person who walks me through my issues in a kind and patient manner each time, with no exceptions.

Zero Customer Support

Data della recensione: 28/11/2017
Lloyd C.
CEO
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione 
Fonte: SoftwareAdvice
1/5
Nel complesso
5/5
Facilità d'uso
5/5
Caratteristiche e funzionalità
1/5
Assistenza clienti
3/5
Rapporto qualità-prezzo

Commenti: I was on the pro plan and spent a very large amount of money a month use the service you would think the customer support would be better but it’s not the staff when you finally do get someone are rude condescending and sarcastic on the phone. I took my 30 phone numbers in my business and clients to a different company I would not recommend using this company if you feel you ever will need any support they don’t care about you or your company.

Vantaggi: It’s cheap. That’s about it. Get what you pay for. They track your phone calls they track your numbers the plug-ins are easy they change their navigation so I that’s not easy anymore

Inconvenienti: Good luck getting any support. They literally don’t answer the phone, return calls and take days to reply to emails.

Support is helpful and the overall platform is easy to use and fully-featured

Data della recensione: 17/1/2019
Jack W.
Head of Digital Marketing
Software informatici, 13-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione 
4/5
Nel complesso
5/5
Facilità d'uso
5/5
Caratteristiche e funzionalità
4/5
Assistenza clienti
3/5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: Overall, CallRail is one of the best platforms for agencies looking to offer call tracking services to their clients, and provides a wealth of features and support to help you along the way to offering a fully-fledged call tracking solution.

Vantaggi: CallRail is good for agencies, as it offers specific features to suit agencies, such as built-in margins, client billing, etc. Their customer support is helpful, and are willing to set up features for you. Using the platform is straightforward with everything being a guided process, along with a ton of support articles to go alongside.

Inconvenienti: Customer support, while helpful, are difficult to get ahold of at times. Their live chat is rarely available and there's no phone number for calling their support from outside the US. Additionally, their pricing only charges in dollars, making it difficult for agencies who work in GBP, in addition, their billing system often has issues when changing packages, causing it to charge inflated amounts.