Lever

by Lever

4.5 / 5 316 reviews
Lever

Who Uses This Software?

Lever is designed to scale and works for companies of any size.

Average Ratings

316 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Lever
  • https://lever.co/
  • Founded 2012

About Lever

Lever is the only ATS built to nurture top-tier talent. See our Science of Sourcing: Benchmarks for Recruiting Success!

We've designed completely new features - like one-click sourcing, two-way email sync, and @mentions that make it easy for your entire team to strategically source, interview, and hire top talent. Three years in, we're proud to support the amazing teams at Netflix, Quora, Reddit, and more in streamlining their recruitment process and hiring the best people out there.

Lever Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

Lever Most Helpful Reviews

Clean Functionality, but Major Flaws

Translate with Google Reviewed on 5/20/2018
Alexander Lawrence
Lever Admin and Lead Recruiter
Stellar
Computer Software, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Lever has made a great many clever, intelligent design choices. For example, color coding makes for a clean UI with clear calls to action, so that when a candidate needs to be scheduled for an interview, a big blue "schedule" button appears next to their name.

Cons: Our company recently made a terrible discovery about some secret Lever functionality. It turns out that some our top executives have been somehow put on a secret "Suppressions List" which caused all of the messages being sent to them within Lever to be blocked. Many of these messages were time sensitive and mission critical. As a result of this "secret suppression", several top candidates bottlenecked at key points in the hiring process. After not receiving a response, many of them dropped out and extremely valuable talent was lost. So instead of accelerating our recruiting process, this suppression list functionality damaged our process. And the WORST part of all this is that Lever never once informed us about any of this. We discovered it ourselves. No one in our company was notified when our executives were added to this censor list
No one in our company was ever informed that this could EVER happen
No documentation or info was ever provided to us about this kind of "Suppressions List" functionality
We still do not know how this Suppressions List is tracked or maintained
This Suppressions List functionality is not covered in any of the Lever on boarding training with new clients
This Suppressions List is not described anywhere in the Lever HELP documentation
This Suppressions List is not accessible to our Lever Admins
Why would any legitimate ATS company build such terrible gestapo like censorship into the bones of their product? We are still scratching our heads on this question, while we try to undo the damage that was caused

Data driven and dedicated

Translate with Google Reviewed on 2/28/2018
Heather Luth
Project Manager
VEON
Telecommunications, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We have used Lever for over 2 years, rolled out in countries across and globe and trained hundreds of hiring managers to use the system for feedback and reviewing applications. We initially chose Lever for its data and analytics, which have allowed us to automate reports and KPIs for teams in all our markets. The system is user friendly, and tools like Lever Nurture and Recommendations can help recruitment teams to find and attract more talent. Perhaps the best thing about choosing Lever is the team behind it. The system itself has rolled out many new features (requisitions, approval flows, restricting access to view sensitive information) after carefully considering feedback and suggestions, which are critical for scaling and management for large orgs. The support team is incredibly responsive to any issue and the product team is open to feedback and as transparent as possible about upcoming changes. The customer success team really goes above and beyond to understand and work through client concerns and helps to find innovative solutions to most issues. If you choose Lever and are lucky enough to work with rep - you've struck gold. I don't think I've worked with someone more focused on client satisfaction, able to make tough discussions enjoyable, and who really advocates for his clients.

Cons: While Lever is growing rapidly and adopting more large global clients, there still seems to be a dominance of focus on US tech startups - for example in the Partner Integrations or in offer templates (multiple options for equity and vesting options) but complex package structures can require significant customisations, which can require additional work for enterprise clients. The biggest hurdle to adopting Lever as a global enterprise solution has been concerns around data privacy of candidates and employees as it stores all data only on servers in the US. From a security standpoint, this is worrying, has made it harder to get buy in to roll out in other markets, and delayed several implementations. If you want to consider candidates outside the US, particularly in Europe and Emerging markets, it means significantly more time and checks with Legal, Compliance, and Security departments. There is also the fair concern that non US candidates may be discouraged from sharing their data if wary of surveillance and privacy rights - which are major concerns and considerations in other markets. Investing in data centres in locations that focus on protecting data privacy would make it easier (and safer) to roll out and use as a true enterprise tool.

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