--- description: Scopri le funzionalità di ConnectWise Automate, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ConnectWise Automate - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di IT Management](/directory/10001/it-management/software) > [ConnectWise Automate](/software/142789/connectwise-automate) # ConnectWise Automate Canonical: https://www.capterra.it/software/142789/connectwise-automate Pagina: 1/7\ Avanti: [Pagina successiva](https://www.capterra.it/software/142789/connectwise-automate?page=2) > Automatizza le soluzioni di backup e archiviazione in grado di fornire protezione e recupero dei dati da macchine fisiche e virtuali. Fai un tour gratuito. > > Conclusione: valutazione di **4.1/5** stelle assegnate da 141 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza ConnectWise Automate? Fornitori di servizi IT e fornitori di servizi gestiti (Managed Service Provider, MSP) ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.1/5** | 141 Recensioni | | Facilità d'uso | 3.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: ConnectWise - **Area geografica**: Tampa, USA - **Anno di fondazione**: 1982 ## Contesto commerciale - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop), Linux (desktop), Windows (locale), Linux (locale) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Belgio, Canada, Germania, Irlanda, Lussemburgo, Nuova Zelanda, Paesi Bassi, Regno Unito, Stati Uniti ## Funzionalità - Accesso/Controllo remoto - Alerts/Escalation - Amministrazione di base - Analisi della rete - Antivirus - Avvisi/Notifiche - Backup e ripristino - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Dashboard - Gestione degli audit - Gestione degli endpoint - Gestione dei biglietti - Gestione dei problemi - Gestione dei processi correttivi - Gestione dei ticket di assistenza - Gestione del rilascio - Gestione dell'inventario - Gestione della sicurezza - Gestione delle capacità - Gestione delle implementazioni - Gestione delle patch - Gestione delle risorse IT - Gestione di incidenti - Gestione di software - Gestione di tutta la rete - Gestione e monitoraggio da remoto - Implementazione automatica delle patch - Instradamento automatico - Migrazione di dati - Monitoraggio dei cespiti - Monitoraggio della larghezza di banda - Monitoraggio delle attività - Monitoraggio delle prestazioni - Monitoraggio di macchine virtuali - Notifiche in tempo reale - Per MSP - Pianificazione delle capacità - Portale self-service - Quadro della attività - Rapporti IT - Real-Time Data - Real-Time Monitoring - Registro eventi - Rilevamento automatico di dispositivi - Risposta alle minacce - Scansione delle vulnerabilità - Scansioni automatiche - Sistema di rilevamento delle intrusioni - VPN ... e altre 20 funzionalità ## Integrazioni (5 in totale) - Acronis Cyber Backup - Auvik - ConnectWise PSA - OpenText Core Endpoint Protection​ - ScreenConnect ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software di IT Management](https://www.capterra.it/directory/10001/it-management/software) ## Categorie correlate - [Software di IT Management](https://www.capterra.it/directory/10001/it-management/software) - [Software per la gestione delle patch](https://www.capterra.it/directory/10017/patch-management/software) - [Software per la gestione del server](https://www.capterra.it/directory/10019/server-management/software) - [Software per la gestione dei data center](https://www.capterra.it/directory/10054/data-center-management/software) - [Software per la sicurezza di rete](https://www.capterra.it/directory/30003/network-security/software) ## Alternative 1. [Atera](https://www.capterra.it/software/144309/atera) — 4.5/5 (446 reviews) 2. [N-central](https://www.capterra.it/software/13803/n-central) — 4.1/5 (195 reviews) 3. [N-sight RMM](https://www.capterra.it/software/163344/n-sight) — 4.3/5 (194 reviews) 4. [Cove Data Protection](https://www.capterra.it/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 5. [IT Glue](https://www.capterra.it/software/170401/itglue) — 4.6/5 (331 reviews) ## Recensioni ### "MSP Help Desk Manager 3 Year Veteran of ConnectWise Automate" — 4.0/5 > **Harrison** | *5 gennaio 2026* | Servizi di informazione | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I like how accessible it is and the ease of use. I went from Datto to CW Automate which was like night and day in a positive way. > > **Inconvenienti**: The UX design was very simple and was not as flashy as what I was used to previously I got used to it eventually. > > I really liked how it did everything I was used to and because of my change in access over my previous position I could tinker with the automation and create better efficiencies for our clients. ----- ### "Powerful Automation with a Steep Learning Curve" — 4.0/5 > **Jake** | *12 dicembre 2025* | Supermercati | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: It is a very powerful tool; when you are highly skilled in scripting, you can fully leverage the level of access and control it provides. The automation of monitoring and alerting is a major strength, enabling proactive and preventative maintenance rather than reactive support. > > **Inconvenienti**: To properly utilize the platform, there is a steep learning curve, making it best suited for businesses that can invest the necessary time and resources. Due to the vast range of customization options, it can be overwhelming initially and may feel as though you are not getting full value for money until the tool has been fully learned and adopted. > > Overall, the experience was very positive. Although I initially struggled with the platform, the support was phenomenal, and the onboarding process was a massive help. It greatly improved our network monitoring and, as a result, enhanced our security. It did take some time for the business to upskill and fully utilize the tool effectively. ----- ### "A powerful solution, with a complicated setup" — 3.0/5 > **Utente Verificato** | *26 settembre 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: ConnectWise Automate is the legacy RMM platform by ConnectWise themselves. The product is highly skilled at implementing automation into your business and driving security with automated scripting. Furthermore, it's integration with ScreenConnect allows for easier remote access to computers for your engineers, should you wish to leverage that. I would say for the features that it offers, it is good value for money. Customer support from ConnectWise has always helped us figure out how to achieve our goals. > > **Inconvenienti**: The platform shows its age and its menus are slow and sometimes unresponsive for periods of time. It has a steep learning curve and will likely take one fully dedicated individual or a small team of people slowly learning it before you'll be able to take advantage of the software fully. > > Our overall experience with the software was positive, although when ConnectWise came out with their new RMM platform, simply titled 'RMM', we jumped at the chance to swap to a natively web-based RMM solution. ConnectWise Automate has its place in history, and I'm pleased I got to use it for a time. ----- ### "Automate good but not at scale." — 4.0/5 > **Joshua** | *11 giugno 2025* | Computer e sicurezza della rete | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: It's the most flexible solution for RMM's on the market at current state. Great tool if you need to design a custom experience. > > **Inconvenienti**: It does not scale well beyond 10000 endpoints and the ConnectWise support and partnership is relatively poor in the industry. > > I love the tool. It's unfortunate that it ceases to work beyond a certain size. If ConnectWise can push similar features into their new RMM , then it would be a good day. ----- ### "Connectwise Automate" — 5.0/5 > **Daren** | *11 dicembre 2019* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: There are many, many features in Connectwise Automate that will help you help your customers with their computer needs. > > **Inconvenienti**: Although the software is very feature rich, it seems very cumbersome and not easy to use from day one. In almost every step, we have had to take classes to figure out how to do things. > > We are using Connectwise Automate for taking care of customers on a managed service contract. ----- Pagina: 1/7\ Avanti: [Pagina successiva](https://www.capterra.it/software/142789/connectwise-automate?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/142789/connectwise-automate) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati