ConnectWise Automate
Cos'è ConnectWise Automate?
ConnectWise Automate, una volta noto come LabTech, ha collaborato strettamente con i migliori provider IT di backup, archiviazione e recupero dati con ampie linee di prodotti che offrono una vasta gamma di caratteristiche e funzionalità. Attraverso queste integrazioni, le soluzioni di automazione di backup e archiviazione possono fornire protezione e recupero dei dati da macchine fisiche e virtuali, incluso il cloud. Funziona sia su Windows che su Linux. Fai oggi stesso un tour delle funzionalità offerte.
Chi utilizza ConnectWise Automate?
Fornitori di servizi IT e fornitori di servizi gestiti (Managed Service Provider, MSP)
Hai dubbi su ConnectWise Automate? Confrontalo con una delle alternative più popolari
ConnectWise Automate
Altre alternative interessanti a ConnectWise Automate
Recensioni su ConnectWise Automate
Daren
Alternative considerate:
Connectwise Automate
Commenti: We are using Connectwise Automate for taking care of customers on a managed service contract.
Aspetti positivi:
There are many, many features in Connectwise Automate that will help you help your customers with their computer needs.
Aspetti negativi:
Although the software is very feature rich, it seems very cumbersome and not easy to use from day one. In almost every step, we have had to take classes to figure out how to do things.
Utente Verificato
Alternative considerate:
If you have the money to spend, spend it.. if not.. there is other options`
Commenti: Overall, I am very happy with Connectwise Automate and would continue to use the product. If you work in a critical industry, I wouldn't recommend this as being your only source of remote access since support is very slow and very unhelpful in most situations.
Aspetti positivi:
The best part of this software is how robust the software is. When you purchase this software, you receive control and "WSUS" as part of your package. The software contains reports, pulls data on each computer, provides some integration and overall is a great automation and remote access tool.
Aspetti negativi:
Support is very slow to respond. Getting credits for downtime on their hosted web server is like pulling teeth. When you get into the chat queue, you may be waiting an hour or more for someone overseas who doesn't know how to fix the issue anyway. Then you have to wait until someone gets back with you when they "open a ticket." Honestly.... the only reason I WOULDN'T buy this software is their support system lacks ability for true support!
Kim
Unreliable
Commenti: It was given as a remote tool and to show how many systems the outsourced IT group could charge us for, but totally unreliable as a tool.
Aspetti positivi:
It was included in the costs of outsourced IT
Aspetti negativi:
It hardly would connect and allow me to work with systems when it was most ciritical
Chris
Alternative considerate:
Favorite RMM platform
Commenti: Very good product, probably our most important tool in our stack.
Aspetti positivi:
Very customizable, we create a lot of our own scripts to do custom things for clients.
Aspetti negativi:
Uses MySQL DB, would prefer MS SQL. MySQL can be a beast to manage.
Sam
Alternative considerate:
Connectwise Automate
Commenti: Connectwise Automate is a critical part of my business that I use. I could not work without it and I really enjoy working with this tool!
Aspetti positivi:
I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.
Aspetti negativi:
The only issue we have with this software is the customer support and occasional instability of the software.
