---
description: Scopri le funzionalità di TrueLoyal, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: TrueLoyal - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software per Customer Advocacy](/directory/31435/customer-advocacy/software) > [TrueLoyal](/software/143027/zinrelo)

# TrueLoyal

Canonical: https://www.capterra.it/software/143027/zinrelo

Pagina: 1/4\
Avanti: [Pagina successiva](https://www.capterra.it/software/143027/zinrelo?page=2)

> Come piattaforma orientata alla tecnologia, Zinrelo fornisce una soluzione end-to-end per i requisiti dei programmi fedeltà e un motore di intelligence dei dati.
> 
> Conclusione: valutazione di **4.8/5** stelle assegnate da 58 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza TrueLoyal?

Imprese di medie e grandi dimensioni che desiderano coinvolgere i propri clienti a 360 gradi e guadagnarsi la loro fiducia per aumentare la fidelizzazione, i ricavi da acquisti ripetuti e la redditività complessiva.

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.8/5** | 58 Recensioni |
| Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.7/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: TrueLoyal
- **Anno di fondazione**: 2010

## Contesto commerciale

- **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web
- **Lingue supportate**: inglese
- **Paesi disponibili**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua e Barbuda, Arabia Saudita, Argentina, Armenia, Aruba, Australia, Austria, Azerbaigian, Bahamas, Bahrein, Bangladesh, Barbados, Belgio, Belize e altri 208

## Funzionalità

- CRM
- Creazione di report/analisi
- Gestione dei premi
- Gestione della campagna
- Gestione delle iscrizioni
- Gestione delle promozioni
- Ludicizzazione
- Monitoraggio del coinvolgimento
- Monitoraggio delle referenze
- Programma di fidelizzazione
- Promozione sui social

## Integrazioni (21 in totale)

- Adobe Commerce
- Bazaarvoice
- BigCommerce
- Clover
- Cogent
- HubSpot CRM
- HubSpot Marketing Hub
- Klaviyo
- Listrak
- Miva
- NetSuite
- PowerReviews
- PrestaShop
- Shift4Shop
- Shopify

... e altre 6 integrazioni

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Chat

## Categoria

- [Software per Customer Advocacy](https://www.capterra.it/directory/31435/customer-advocacy/software)

## Categorie correlate

- [Software per Customer Advocacy](https://www.capterra.it/directory/31435/customer-advocacy/software)
- [Software per fidelizzazione dei clienti](https://www.capterra.it/directory/10031/customer-loyalty/software)

## Alternative

1. [White Label Loyalty](https://www.capterra.it/software/212226/white-label-loyalty-platform) — 4.8/5 (16 reviews)
2. [Guusto](https://www.capterra.it/software/186209/guusto) — 4.9/5 (3541 reviews)
3. [Kangaroo](https://www.capterra.it/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews)
4. [Referrizer](https://www.capterra.it/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews)
5. [Tango](https://www.capterra.it/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (526 reviews)

## Recensioni

### "Best loyalty program so far" — 5.0/5

> **Raphael** | *6 marzo 2023* | Cosmetica | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: - top notch integration/technical team- customer support- admin panel ease of use- loyalty program easy to set up - price
> 
> **Inconvenienti**: An integration with \[sensitive content hidden\] (our current CMS) back in 2015 would have been sensational.
> 
> Yon-Ka Paris has been using Zinrelo for more than 5 years. I also tried other solutions such as Smile.io and Yotpo rewards for different projects and always ended up switching to Zinrelo. Zinrelo has the best customer service and technical support, always available and extremely helpful. They're helping us (without counting their hours) for a migration to Magento we're currently working on for our B2B website, and on many other B2C projects such as the refer a friend program. Working with them feels like working with our own team really. Our success is also theirs, and you can tell. I highly recommend them.

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### "Great Software to have fro a grwoing online store." — 5.0/5

> **Adel** | *30 settembre 2019* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Zinrelo has helped me to create this perfect bond and make our customers enhousiaste to place their orders. our customers database was grwoing and needed a customizable program to help keep our customers well rewarded and appreciated .
> 
> **Inconvenienti**: some of the features need a deep customization , but that is the part of the paid service , you get what you pay for , however i find the basic features are more than enough  , but you shoudl consider doing these customization in the future specially for online stores to make the software looks better on the website. we are considering this in the future.
> 
> The Overall experience is impressive , specially dealing with the sales team and the technical support , they are prompt , prompt and friendly and have hands on their program.

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### "Simple, Customer‑Focused Loyalty Solution That’s Easy to Manage" — 5.0/5

> **Radha** | *28 aprile 2026* | Servizi legali | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: What I liked most about TrueLoyal was its straightforward, customer‑centric approach to loyalty programs. The platform made it easy to reward repeat customers without unnecessary complexity, and the setup was intuitive for both staff and customers. I also appreciated its flexibility in defining rewards and campaigns, which helped encourage repeat visits while keeping the loyalty experience simple, clear, and easy to manage.
> 
> **Inconvenienti**: What I liked least about TrueLoyal was that it felt somewhat limited in advanced features and analytics. While it handled basic loyalty programs well, there wasn’t as much depth in reporting, customer segmentation, or automation compared to larger or more mature platforms. Customization beyond the core setup could also feel constrained, which might be a drawback for businesses looking to build more sophisticated or highly tailored loyalty strategies.
> 
> Overall, my experience with TrueLoyal was positive and easy to manage, particularly for businesses looking for a simple loyalty solution without unnecessary complexity. The platform was intuitive to use, quick to set up, and effective at encouraging repeat customer engagement through clear, straightforward rewards. While it may not offer advanced analytics or highly sophisticated customization, it performed reliably in its core function and was well‑suited for maintaining customer loyalty in a practical, no‑frills way.

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### "Hard to show specific value to rewards program" — 3.0/5

> **greg** | *11 ottobre 2023* | Prodotti alimentari e bevande | Tasso di raccomandazione: 0.0/10
> 
> **Vantaggi**: concept of rewards program.
> 
> **Inconvenienti**: cumbersome to implement, hard to justify return on investment, account management is lacking - no sense of urgency and lacks understanding in loyalty concept
> 
> fair at best.  likely going to pull out program

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### "Zinrelo Review" — 4.0/5

> **Tyler** | *6 dicembre 2020* | Imballaggi e contenitori | Tasso di raccomandazione: 9.0/10
> 
> **Vantaggi**: It was pretty easy to set up. It was easy talking with their sales team, and implementation team. The software is good, and the concept of reward points is something that we've been wanting to do for a while.
> 
> **Inconvenienti**: There aren't many things I could think of.
> 
> Overall it has been a positive experience. We'd recommend this product to others, and it works well with Shopify.

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Pagina: 1/4\
Avanti: [Pagina successiva](https://www.capterra.it/software/143027/zinrelo?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/143027/zinrelo)

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