--- description: Scopri le funzionalità di CAKE POS, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CAKE POS - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software POS per ristoranti](/directory/30603/restaurant-pos/software) > [CAKE POS](/software/143463/cake-pos) # CAKE POS Canonical: https://www.capterra.it/software/143463/cake-pos Pagina: 1/22\ Avanti: [Pagina successiva](https://www.capterra.it/software/143463/cake-pos?page=2) > CAKE POS è progettato per soddisfare le esigenze specifiche dei ristoranti. Una soluzione semplice, intuitiva e conveniente. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 522 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza CAKE POS? Al servizio di ristoranti con servizio rapido e completo che desiderano soluzioni che lavorano sodo, come loro. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 522 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Mad Mobile ## Contesto commerciale - **Prezzo di partenza**: 69,00 USD - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), iPad (mobile) - **Lingue supportate**: inglese, spagnolo - **Paesi disponibili**: Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Avvisi/Notifiche - Bar Tab Management - Barcode/Ticket Scanning - Calcolo del costo della manodopera - Contabilità - Contabilità integrata - Conto clienti - Controlli separati - Controllo accessi/Autorizzazioni - Controllo dell'inventario - Creazione di report/analisi - Elaborazione di carte di credito - Fatturazione e contabilizzazione - Firma elettronica - For Bakeries - Gestione degli ordini - Gestione degli sconti - Gestione dei buoni regalo - Gestione dei consigli - Gestione del personale - Gestione dell'inventario - Gestione della clientela - Gestione della consegna - Gestione della liquidità - Gestione della produzione - Gestione delle prenotazioni - Gestione delle ricevute - Gestione delle tabelle - Inserimento ordini - Kitchen/Menu Management - Monitoraggio degli ordini - Monitoraggio delle consegne - Ordini online - Pagamenti online - Pagamento elettronico - Personalizzazione di siti web - Programma di fidelizzazione - Punto di vendita - Rendicontazione e analisi statistiche - Terminale di cassa per ristoranti ## Integrazioni (16 in totale) - 7shifts - CheddrSuite - DolceClock - DoorDash for Merchants - FreedomPay - ORCA - Olo - PayPal - Paytronix - QuickBooks Online Advanced - Restaurant365 - Simphony POS - Spendgo - Worldpay for Enterprise - Xero ... e altre 1 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software POS per ristoranti](https://www.capterra.it/directory/30603/restaurant-pos/software) ## Categorie correlate - [Software POS per ristoranti](https://www.capterra.it/directory/30603/restaurant-pos/software) - [Software POS per bar](https://www.capterra.it/directory/30897/bar-pos/software) - [Software per negozi](https://www.capterra.it/directory/20052/point-of-sale/software) - [App per cibo a domicilio](https://www.capterra.it/directory/30861/food-delivery/software) - [Software per la gestione di ristoranti](https://www.capterra.it/directory/20026/restaurant-management/software) ## Alternative 1. [Toast POS](https://www.capterra.it/software/136301/toast-pos) — 4.1/5 (554 reviews) 2. [Lavu](https://www.capterra.it/software/118828/lavu) — 4.2/5 (259 reviews) 3. [Epos Now](https://www.capterra.it/software/152638/epos-now) — 3.8/5 (729 reviews) 4. [TouchBistro](https://www.capterra.it/software/140677/touchbistro) — 3.8/5 (414 reviews) 5. [Clover](https://www.capterra.it/software/166759/clover) — 3.8/5 (583 reviews) ## Recensioni ### "Cake is great\!" — 5.0/5 > **Leo** | *28 ottobre 2023* | Ristoranti | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Like the ease of use and functionality. Customer service was great, thanks to \[sensitive content hidden\] , as he is very knowledgeable about your products and software. > > **Inconvenienti**: Overall functionality is great. Customer service could use some work in areas. > > A little hectic at first. After \[sensitive content hidden\] took over everything was repaired promptly. ----- ### "Not Easy to Upgrade - Be Prepared for Hours of Installation Time" — 4.0/5 > **Jodi** | *13 novembre 2024* | Ristoranti | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I like the reporting functionality and the ease of use of the system. > > **Inconvenienti**: The network setup. The fact that we have to replace perfectly good equipment with new expensive equipment when we upgrade to newer versions. I also do not think it is good business for CAKE to not have any local support. A customer should not have to be responsible for being tech savvy to the level you are required to be in order to install new equipment. > > In general we have always like CAKE. It is a serious pain though whenever we upgrade. Our technical representative, Ayodell was absolutely amazing and patient through our 8 hour ordeal we went through to get our upgraded POS stations installed and working. ----- ### "If you don't want features that will help your restaurant grow this is it." — 3.0/5 > **Vangjel** | *10 aprile 2021* | Prodotti alimentari e bevande | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Its useful that this POS offers 3 party features to install, to bad you gotta pay of them. Reports are easy to understand, what comes in and what your taxes are. Easy point of sale to use for your staff. > > **Inconvenienti**: Alright after 2+ years of using Cake here it is for you guys. 1. On the phone with customer service probably 4 - 6 times a month. This is from reporting / dashboard issues, POS issues. Reporting issues: about 2 times a month we have to call about some kind of labor reporting issue and takes the engineers around 1 to 4 days to fix. Note - same issue occurs, another day or so for engineers to fix. Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues loading the reports to examine them. One time we were literally both waiting over 25 minutes for it to load. As a restaurant one of the best reports you could have is when the system literally tells you the cost of EVERYTHING. Ya, you won't be getting this with cake. Sure, you can add the cost of a single item to you (why even have this feature if it doesn't deduct it for you) but it wont deduct it for you at the end of the day. You'll have to do this on your own to figure out what it actually cost you. Cake takes into account on recommendation that their customers give them, I think and thats at least what they say except their features are almost non-existent. No marketing, No rewards, very basic reporting. Their hardware is super expensive, our kitchen printer stopped working and they quoted us like $450, I found it on amazon for $115. Just remember the 2.50% + $.10 a swipe, will actually really be costing you 3.50%. I could go on but I'm limited on characte > > Benefits - very few, its a processing and pos basic. Issues - many, but do get resolved. Features - literally almost nothing. you get basic reporting. We switched to Toast. ----- ### "Happy Customer" — 5.0/5 > **Aleeshia** | *2 ottobre 2024* | Prodotti alimentari e bevande | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Ease of use, the customer service is phenomenal and low cost. > > **Inconvenienti**: Google doesn't allow me to setup my order link. It kicks it out saying we're closed or unable to accept orders. > > Great from start to current day. We've been with Cake for over a year and are pleased\! ----- ### "Value, Function, and Top Notch Customer Service" — 5.0/5 > **Kristin** | *28 aprile 2020* | Ristoranti | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We switched to CAKE from another POS system in 2016, after being in operation for 1.5 years. We have been impressed with the way CAKE constantly tries to provide new features. As a farm-to-table quick-service restaurant, our menu changes weekly and we find it simple and straightforward to make updates each week. Due to COVID-19, we recently activated the online ordering and we believe it has saved our business. We were able to activate and integrate it quickly and we love the reporting capabilities the system gives us. Our customer service has been top notch--from our sysco rep to our CAKE customer support manager, we have received a quick response to any question we've had. We feel very comfortable requesting new features and integrations based on our needs and we feel like they really listen to us and try to incorporate our ideas quickly and simply. We did not have this level of customer support with our previous POS system and we really value being able to get a live person on the phone quickly and easily when we have an issue. We love the intuitive, easy-to-read sales analysis reports and use them each week with our management team to evaluate our menu items and determine our next round of specials. We really like that we can make menu edits both on the POS and with the online platform---hoping for a mobile app next for very quick and simple edits\! > > **Inconvenienti**: We first purchased in Spring 2016. The software felt a little sluggish and honestly, we were not sure if it would easily keep up with our pace. But we have been very impressed with CAKE's constant evaluation and roll-out of new features and integrations--they haven't missed a beat\! We don't use all the features yet, but because of the recent success with our online activation, we are now considering two more apps. I would prefer a tiered/capped monthly pricing system depending on how many apps/additional software platforms we integrate (like accounting, customer management, 3rd party delivery apps, etc)--rather than installing each a-la carte, but hopefully that will be an option in the future. The additional monthly fee per app has made us hesitant to try new ones. We would also like to have more control over the look and feel of the online ordering page--functionally it meets our needs, but would love to integrate it into our own website and select the background color, text color, etc, to make it feel like a seamless integration rather than making our customers feel like they are "leaving" our site to go to another. There are some features/edits that are only available from the POS system (not menu items, but system preferences/settings categories) In the future, I hope they make those features editable from the online access platform as well, because sometimes I want the flexibility of making certain adjustments from home on my computer during off-hours. > > We were so thankful at how easy it was to activate online ordering. Our customers feel confident providing their credit card information through a secure system, and we love that we can remove items from the online system from our POS when we run out of a certain special. We appreciate the way the user dashboard online is simple to navigate and provides a clean pie-chart or graph style analysis of our sales, popular items, labor vs. income, etc. Those graphic visuals are invaluable when we are quickly checking in during a busy shift to see where our numbers are. We have a wide range of literacy comfort levels at our restaurant and we feel like our employees are all able to navigate the system easily and effectively. We think that is important from an accessibility standpoint. ----- Pagina: 1/22\ Avanti: [Pagina successiva](https://www.capterra.it/software/143463/cake-pos?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/143463/cake-pos) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati