Condo Control

An important condominium management tool.

Aspetti positivi:

Easy to use, very responsive team, easy to onboard new staff members.

Aspetti negativi:

I would like to see support for larger file uploads.

Helping property management

Commenti: This platform is easy to learn, mostly intuitive and definitely one of the best tool we can work with in property management.

Aspetti positivi:

Condo Control allows to access our database of residents easily, allowing us to find the information we need fast and accurately. The announcement allow us to prepare and send memos right away or delay, this way we can prepare memos ahead of time with the guarantee it will be sent at the right moment.

Aspetti negativi:

The Classified Ad section is not as intuitive as one could hope, but with a bit of tweaking, it can assist the need of our residents and property manager.

A basic program.

Commenti: CCC is a big improvement over emails for recordkeeping because it allows access to the entire board and keeps track of outstanding issues. But there aren't good search features so that as time goes on it is more and more difficult to find records of past issues. Also the requirement to post a service request then go back in to add photos is cumbersome - you should be able to attach photos when creating the request.

Aspetti positivi:

It provides a communication platform for multiple categories of users to connect and access information. It is generally offered to client buildings free by property management and security companies.

Aspetti negativi:

The library function is very limited re size of documents permitted and the organization of documents. The reporting functions are awkward making it difficult to search for or organize issues that were the subject of complaints or incident reports. The summary reports don't show key information so the detailed reports need to be reviewed.

"Efficient Platform with Room for Improvement"

Commenti: My overall experience with Condo Control has been positive. It simplifies communication and streamlines tasks like booking amenities, managing documents, and handling maintenance requests. The platform is user-friendly and offers helpful features for both residents and management. However, occasional technical issues and limited customization can be areas for improvement.

Aspetti positivi:

Pros of Condo Control include its user-friendly interface, efficient communication tools, easy access to important documents, and the ability to automate tasks like booking amenities and sending announcements. It simplifies management tasks, saves time, and enhances community engagement.

Aspetti negativi:

Cons of Condo Control may include occasional technical glitches, limited customization options, and slow customer support response times. Some users may also find certain features like reporting tools less intuitive or lacking in advanced functionality.

Condo Control

Commenti: Condo Control makes my life easier as Property Manager.

Aspetti positivi:

As a property manager, having the building data available in the palm of my hands is an asset.

Aspetti negativi:

Sometimes there’s too many functions - but this could also be taken as a positive.

It's Pretty Good

Commenti: Most issues we have have no solution so not such a great experience.

Aspetti positivi:

The easy navigation and user-friendly interface.

Aspetti negativi:

The announcements are not as customizable as we were led to believe, not able to delete visitors from an account, announcements are not able to have attachments and only the message can be viewed to now I have to make all documents images to have them seen by our residents.

Condo control review

Aspetti positivi:

convenience, user friendly interface. Easy to operate.

Aspetti negativi:

Search button can be improved, Often I search about resident's name for example, it crashes, like nothing shows up. I think that is the major thing which can be improved.

Its nice platform . Easy to use and understand. Just need little bit of updates like giving more controls to end users rather then admins .

Commenti: Amazing software one stop solution for data to place. Interface is understandable and user friendly

Aspetti positivi:

User friendly and easy to understand. Liked it

Aspetti negativi:

Nothing important but can also modified mobile app for instant data records in emergency situations.

Survey Condo Control

Commenti: Satisfactory for overall experience with Condo Control

Aspetti positivi:

what i like most is Convenience and easy to use

Aspetti negativi:

not sure how it is monitored as we also need to email HR in addition to submitting it via condo control

User friendly app

Commenti: Excellente!!. The app help to maintain the data of a condominium.

Aspetti positivi:

Easy to access and provide the information in a accurate way date and time wise.

Aspetti negativi:

If you creat 2 shifts by mistake. You dont have an option to delete it.

Beginner-Friendly

Aspetti positivi:

As someone who has never used a program like this before, I felt that it was very easy to learn how to use the necessary functions required for my position. The video tutorials also were very helpful in teaching me about all the different functions that are available for use. Although we do not use every single function Condo Control has to offer, it is great that the options are still available in the event that they are needed further down the line. As a Security personnel, the Security and Concierge tab is very well done. They layout is very easy to understand and navigate. Sometimes we have a lot of people come and go, as such, having something that is simple to use makes it easy when trying to teach someone with zero experience.

Aspetti negativi:

Based on the functions that the building uses on a daily basis, my biggest issue with Condo Control is lack of sorting options for things like particular Incident Reports based on Category.

Great One Stop Information Management for Condo Communities

Commenti: Rather than running two systems of records we rely entirely on condo control for suite records. It allows us to produce reports and search information easily.

Aspetti positivi:

Nice that residents can log in and change their profile information themselves to keep us updated. Also good to be able to see history of a suite (amenity bookings, parcels received, violations etc)

Aspetti negativi:

There are some features where it would be nice as an administrator to do a select all and then update particularly if a predecessor has not kept up with closing service tickets or incident reports.

Condo Control is Top Notch

Commenti: The overall experience has been a very positive one. I find the staff very open to making change when I make suggestions which is awesome. The help desk staff are are very helpful when I call in.

Aspetti positivi:

Condo Control is extremely user friendly. Our condo complex uses it to communicate with our tenants and owners. The features we use the most are announcements, service requests, amenity bookings, unit file, make a payment, store, and the library.

Aspetti negativi:

Not that I can think of. I am very pleased with everything about Condo Control.

Condo Control Review.

Aspetti positivi:

Its ease to find information if submitted.

Aspetti negativi:

how it is sometimes had to find info if you didn't upload it.

Head Concierge

Commenti: Very good and user friendly in many functions

Aspetti positivi:

Easy to use and many features option. Data correction and archive feature that is helpful even though you have deleted from the main screen. the layout of the screen are well designed.

Aspetti negativi:

Search engine still need to improve - not precise and in term of key word search for example if I search unit 2104 I should get only resident of unit 2104 but I got many data that not related what I am searching.

Completely rebuilt our HOA owners database with this software. Invaluable!

Aspetti positivi:

The phone book, service request tracking and announcement module are the most important features to us.

Aspetti negativi:

The voting module was only ok. And it is fairly expensive to set up. Also, the Quickbooks Online tie in seems problematic. Syncing our QBO records to CC doesn't always go smoothly. We wish there was a dedicated accounting package for HOAs that we could purchase, and do away with QBO.

Long-term User

Aspetti positivi:

Budget mailing, able to update future resident information.

Aspetti negativi:

Discussion Forum: should allow admin to see the full name of the resident in the discussion forum while residents only can see the initials.

Amazing

Commenti: Recently have had issues with Condo Manager and sync'ing with Condo Control. [sensitive content hidden]
from the support team has been amazing and has been great at getting back to me every time I've emailed him. Honestly I would have been in the dark if not for [sensitive content hidden]
, Condo Manager have been horrible and even though it is their product that we have been having issues with, it has been Condo Control who has kept me up to date and has gone above and beyond to help me fix it.Also shout out of [sensitive content hidden]
again, she's an amazing rep and I'm so glad we have her!

Aspetti positivi:

Really easy customer support. It's great that we have a rep [sensitive content hidden] that helps us and any time we have to be sent to the support team they are great at getting back to us.

Aspetti negativi:

Nothing it is the best Condo portal I have used

Condo control is the best

Commenti: It’s a game changer and all property management providers should use this system

Aspetti positivi:

All the features are amazing

Aspetti negativi:

There are non.

Very good system and easy to use

Aspetti positivi:

Posting notices and tracking information.

Aspetti negativi:

NA. I never had any issues with using the system and customer support is very good.

General Review of Condo Control

Commenti: Good for existing things but there should be more interactive features in current plan

Aspetti positivi:

Database Tracking for Owners and Tenants.

Aspetti negativi:

Not much templates to post notices and are very simple.

Condo Control

Commenti: Great

Aspetti positivi:

Great product, good pricing for the quality

Aspetti negativi:

Limited symbols for announcements, and we need more templates for announcements

Great Product!

Commenti: Makes my job easier.

Aspetti positivi:

I like the ease of use and the varied functions that I have. Key document for communication to my residents.

Aspetti negativi:

Purchase Order Module needs to be editable after approval.

Condo control

Commenti: I am using condo control from last 3months it has been amazing experience .Each and every step we can find easily.

Aspetti positivi:

Condo control is just amazing .And it is very easy to use .anyone can use it.and everything is clear and clutter .No need to take to much stress learning about the

Aspetti negativi:

Everything is clear you and interface is very easy search to use

Condo control review

Aspetti positivi:

The easy access to all the unit files and pass-on system of the app.

Aspetti negativi:

The automatic refreshment of page everytime it is inactive. It makes app slow to load on some system.