--- description: Scopri le funzionalità di Atera, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Atera - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [AI IT Agents](/directory/34833/ai-it-agents/software) > [Atera](/software/144309/atera) # Atera Canonical: https://www.capterra.it/software/144309/atera Pagina: 1/19\ Avanti: [Pagina successiva](https://www.capterra.it/software/144309/atera?page=2) > Gestione remota del monitoraggio (RMM), automazione dei servizi professionali (PSA) e accesso remoto: soddisfazione di ogni esigenza IT in un unico posto. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 454 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Atera? Tra i clienti vi sono fornitori di servizi gestiti (MSP) di ogni dimensione. Atera riunisce tutte le attività MSP. Meno problemi, più controllo e una strategia MSP che funziona davvero. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 454 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Atera - **Area geografica**: Tel Aviv, Israele - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 129,00 € - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, italiano, portoghese brasiliano, spagnolo, tedesco - **Paesi disponibili**: Argentina, Australia, Austria, Belgio, Brasile, Canada, Cina, Danimarca, Estonia, Francia, Germania, Giappone, India, Irlanda, Israele, Italia, Lituania, Messico, Norvegia, Nuova Zelanda e altri 9 ## Funzionalità - Accesso non presidiato - Accesso/Controllo remoto - Alerts/Escalation - Assistenza clienti - Avvisi/Notifiche - Backup e ripristino - Chat/Messaggistica - Comunicazione multi-canale - Condivisione dello schermo - Condivisione di documenti - Controllo accessi/Autorizzazioni - Controllo ore e spese - Dashboard - Database clienti - Fatturazione e contabilizzazione - Gestione degli audit - Gestione dei biglietti - Gestione dei problemi - Gestione del flusso di lavoro - Gestione del rilascio - Gestione dell'accordo sul livello di servizio (SLA) - Gestione della configurazione - Gestione della knowledge base - Gestione delle conoscenze - Gestione delle implementazioni - Gestione delle patch - Gestione di incidenti - Gestione di tutta la rete - Gestione e monitoraggio da remoto - Gestione polizze - Implementazione automatica delle patch - Importazione/Esportazione di dati - Monitoraggio - Monitoraggio dei cespiti - Monitoraggio delle prestazioni - Monitoraggio e accesso da remoto - Parametri prestazionali - Per MSP - Pianificazione della manutenzione - Portale self-service - Quadro della attività - Rapporti IT - Real-Time Data - Real-Time Monitoring - Registro eventi - Remote Update/Installation - Scansione delle vulnerabilità - Scansioni automatiche - Strumenti collaborativi - Third-Party Integrations ... e altre 33 funzionalità ## Integrazioni (21 in totale) - AnyDesk - Bitdefender GravityZone - Chocolatey - Cisco Duo - Domotz - Emsisoft Business Security - Google Calendar - IRONSCALES - IT Glue - Keeper Security - LogMeIn Miradore - Ninite Pro - Okta - OpenText Core DNS Protection - QuickBooks Desktop ... e altre 6 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [AI IT Agents](https://www.capterra.it/directory/34833/ai-it-agents/software) ## Categorie correlate - [AI IT Agents](https://www.capterra.it/directory/34833/ai-it-agents/software) - [Software MSP](https://www.capterra.it/directory/30921/msp/software) - [Software di IT Management](https://www.capterra.it/directory/10001/it-management/software) - [Software per la gestione delle patch](https://www.capterra.it/directory/10017/patch-management/software) - [Software per la gestione dei servizi IT](https://www.capterra.it/directory/30672/it-service/software) ## Alternative 1. [Action1](https://www.capterra.it/software/180609/action1-rmm) — 4.9/5 (238 reviews) 2. [NinjaOne](https://www.capterra.it/software/165889/ninjaone) — 4.7/5 (297 reviews) 3. [ManageEngine Endpoint Central](https://www.capterra.it/software/170018/manageengine-desktop-central) — 4.6/5 (1833 reviews) 4. [Pulseway](https://www.capterra.it/software/141792/pulseway) — 4.7/5 (311 reviews) 5. [N-central](https://www.capterra.it/software/13803/n-central) — 4.2/5 (253 reviews) ## Recensioni ### "Good but expensive" — 4.0/5 > **Utente anonimo** | *14 novembre 2025* | Software informatici | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Very simple to use, saying this after some time of usage, and the dashboard is really unique. Cool software > > **Inconvenienti**: Pricing is really high and I think there might be alternatives. Paying per user is not a real deal in this type of software ----- ### "A leading per tech licenced RMM" — 5.0/5 > **Kelly** | *4 giugno 2024* | Computer e sicurezza della rete | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I like it being all in one place and intuitive to use. The new addition of AI to help with tickets is great built-in support for remote. Makes it easier to connect clients. > > **Inconvenienti**: The inability to add month-to-month Technicians is if you’re on a yearly commit > > We’ve had a great experience with a terror and a happy that we switched to them. We’ve rolled our ticketing system into theirs as well, so that everything’s in one spot for tracking and reporting back to our clients. It’s been a great for our organization highly recommend it. ----- ### "Atera is good enough for what I pay I guess." — 4.0/5 > **Alison** | *14 gennaio 2026* | Marketing e pubblicità | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: What I like best about Atera is that it is cost-effective for a one-man shop such as myself because I cannot afford the larger enterprises systems. The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older computers, which they will not upgrade. Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire dashboard. > > **Inconvenienti**: What I dislike most about Atera is that there are too many clicks required to simply initiate a remote connection. To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline. I've found support for Atera to be extremely slow to respond. I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up. In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus disturbing the user. > > Atera solves the problem of needing to physically visit each site to patch the operating system. As well, Atera is saving me money due to its no-charge per-agent model. I can manage the chaos of my clients' networks without the need to hire another technician which will help save me money. Lastly, Atera prevents me from having to explain to my clients why they should run updates and instead I simply force those updates to run in the background. ----- ### "Decent product, but remote access needs improvement" — 3.0/5 > **Kian** | *8 giugno 2026* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Atera is fairly easy to navigate and has a decent layout for ticket management, patch management, and keeping devices organised. It gives you the main tools you need in one place, and for basic day-to-day IT support it can be useful. > > **Inconvenienti**: The product feels quite average overall. The biggest issue for me is the remote access software, which can be unreliable at times. Connections are not always smooth, performance can feel slow, and it can make supporting users more frustrating than it should be. Some areas also feel like they need more polish. > > My overall experience with Atera has been okay, but not amazing. It does the basics and can help with ticketing, monitoring, and patch management, but the remote software lets it down. For the price, I would expect a smoother and more reliable experience. It is usable, but there is definitely room for improvement. ----- ### "Superb real time monitoring tool and asset managment" — 5.0/5 > **Wasek** | *4 agosto 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Brilliant asset monitoring which includes statistics, alerts and remote control capabilities. Easy to manage devices and organise by clients. Clean user interface and easy to deploy. This helped improve my workflow. > > **Inconvenienti**: Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but did contain necessary information. Sometimes the platform would be slow to load. > > Positive experience managing client devices and servers. Patch management for OS updates were done automatically as well as creating scripts which could be push automatically or a click of a button. When first using the platform it takes a while to learn as it is very feature rich. ----- Pagina: 1/19\ Avanti: [Pagina successiva](https://www.capterra.it/software/144309/atera?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/144309/atera) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati