--- description: Scopri le funzionalità di Nutshell, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la gestione dei contatti](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.it/software/144340/nutshell Pagina: 1/26\ Avanti: [Pagina successiva](https://www.capterra.it/software/144340/nutshell?page=2) > Abbastanza avanzato per qualsiasi azienda, sufficientemente semplice per qualsiasi utente, Nutshell è il CRM insospettabilmente potente che i team di vendita amano. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 623 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Nutshell? Team di vendita in uscita di piccole imprese alla ricerca di un CRM economico e di facile utilizzo che possa essere completamente implementato dal primo giorno. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 623 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.4/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.1/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Nutshell - **Area geografica**: Ann Arbor, USA - **Anno di fondazione**: 2009 ## Contesto commerciale - **Prezzo di partenza**: 13,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Canada, Finlandia, Francia, Germania, Norvegia, Regno Unito, Spagna, Stati Uniti, Svezia ## Funzionalità - A/B Testing - Accesso da dispositivi mobili - Acquisizione di potenziali clienti - Analisi dati della campagna - Archiviazione di documenti - Avvisi/Notifiche - Azioni innescate da eventi - CAN-SPAM Compliance - Campi personalizzabili - Contatti condivisi - Creazione di report/analisi - Database clienti - Database contatti - Distribuzione di potenziali clienti - Editor WYSIWYG - Elaborazione di batch - Email Marketing - Gestione contatti - Gestione degli iscritti - Gestione dei calendari - Gestione del flusso di lavoro - Gestione della campagna - Gestione della pipeline di vendita - Gestione della posta elettronica - Gestione delle attività - Gestione delle attività di vendita - Gestione delle opportunità - Gestione delle pipeline - Gestione di potenziali clienti - Importazione/Esportazione di dati - Lead Generation - Lead Nurturing - Lead Qualification - Mobile Optimization - Pagine di destinazione/Moduli web - Parametri prestazionali - Preventivi/Stime - Previsione di vendita - Programmazione della campagna - Quadro della attività - Relazioni sulle vendite - Report personalizzabili - Ricerca/Filtro - Segmentazione - Segmentazione della clientela - Segmentazione della clientela potenziale - Sistema di calendari e promemoria - Third-Party Integrations - Tracciabilità delle e-mail - Tracciamento delle interazioni ... e altre 1 funzionalità ## Integrazioni (100 in totale) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze - Calendly ... e altre 85 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Chat ## Categoria - [Software per la gestione dei contatti](https://www.capterra.it/directory/30016/contact-management/software) ## Categorie correlate - [Software per la gestione dei contatti](https://www.capterra.it/directory/30016/contact-management/software) - [Software CRM](https://www.capterra.it/directory/2/customer-relationship-management/software) - [Software di email marketing](https://www.capterra.it/directory/30013/email-marketing/software) - [Software per automazione della forza vendita](https://www.capterra.it/directory/12/sales-force-automation/software) - [Software CRM online](https://www.capterra.it/directory/30072/online-crm/software) ## Alternative 1. [Bigin by Zoho CRM](https://www.capterra.it/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 2. [HubSpot CRM](https://www.capterra.it/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18805 reviews) 4. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 5. [eWay-CRM](https://www.capterra.it/software/152769/eway-crm) — 4.5/5 (825 reviews) ## Recensioni ### "Fantastic CRM Software 10/10" — 5.0/5 > **Marcus** | *21 febbraio 2026* | Servizi alla persona e alla famiglia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right. > > **Inconvenienti**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly. > > What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart. ----- ### "SonarMD x Nutshell" — 4.0/5 > **Samantha** | *21 dicembre 2025* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Nutshell is fairly easy to use, even for people who are not familiar with CRM services. I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for the sales team. > > **Inconvenienti**: Sometimes it is difficult to pull reporting information and then to have that be cross functional with Excel. I also wish we would get a weekly activity summary. > > Overall, we have had a good experience with Nutshell and appreciate the efforts to solve problems in a timely fashion when they arrive and adapt functions if we have a product improvement suggestion. ----- ### "Great for retail, not for service companies" — 3.0/5 > **Utente Verificato** | *18 dicembre 2025* | Industria edilizia | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: All in one platform for leads and email management. It is nice to be able to contact people directly from the lead pages. > > **Inconvenienti**: UI, support (lack of), reporting limitations and inaccurate data, minimal options for customizing email sequences simply > > Overall, it has worked for what we have needed it these last few years. We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our support team at Nutshell). This is built for retail, and any solution we have asked to have implemented has been met with "Nutshell isn't built for that, why would you want to do that" and it just doesn't fit our needs anymore. ----- ### "Poor Support" — 1.0/5 > **Amber** | *10 giugno 2026* | Servizi finanziari | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: It appeared easy in the beginning. That proved to not be the case. Very little that appeared automated initially was actually automated. > > **Inconvenienti**: The help desk (AI and human), along with the training videos were so poor that it made it difficult to determine the many things that were manual (instead of automated), making usability very poor. > > Tried to cancel after three weeks of going around and around with the help desks and videos, only to learn much of what we thought would be automated was indeed manual. The time wasted with the customer service was so high that it made making this determination prohibitively time consuming. Tried to get the remaining money back and was refused. ----- ### "Wish we had found Nutshell sooner" — 5.0/5 > **Daniel** | *17 dicembre 2025* | Contabilità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team. Nutshell has allowed us to streamline processes. Nutshell includes many features at no additional charge, saving us money because we do not need to purchase them from other companies. Customer Support is USA-based and usually prompt. We manage newsletters, drip campaigns, follow-up sales emails, as well as pipeline and CRM, all in one tool. > > **Inconvenienti**: It lacks a feature to create your own workflow from scratch. Nutshell would be better if it had a more user friendly mobile app. > > Nutshell has been a significant upgrade from our previous CRM. We can use the features without constantly feeling nickel-and-dimed. Yes there are features you have to pay extra for, but the base plans include more than their competitors. ----- Pagina: 1/26\ Avanti: [Pagina successiva](https://www.capterra.it/software/144340/nutshell?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/144340/nutshell) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati