Spectrio

A digital, interactive social experience

Commenti: More social interactive, a great platform to showcase promotions, customers enjoy the changing content such as news, weather, maps, etc.

Aspetti positivi:

It creates a social platform for our customers to view promotions, menus, media posts, news, weather, traffic, sports and other fun apps. The digital ease of it allows me to keep it updated with fresh content that can keep viewers engaged. I enjoy being able to manage it from any computer and the changes take effect instantly. Our customers love seeing their photos/videos displayed on screen and getting to see other people's experiences be showcased. It's a great product, quick customer service, and having this as a feature in our center really adds to the overall social customer experience.

Aspetti negativi:

There will be times when the apps have issues which makes our display have a big "error" screen appear - this is obviously very unsightly, but normally after contacting their support team they get the issue resolved quickly and easily. If not, a quick system reset typically solves most problems. The available app selection has been increasing over the months, which I love, so I would like to continue to see a wider selection of apps to display. This service is not cheap, but if you want to add a social and digital experience to your business then it's a great feature to invest in.

Best user-friendly solution out there

Commenti: Of all of the different CMS solutions out there for digital signage, Enplug gives you one of the most engaging experiences possible. Our employees enjoy this new solution and I've heard nothing but good feedback.

Aspetti positivi:

Enplug is extremely intuitive and user friendly. There is also a plethora of applications and features available to content creators. Enplug also updates screens in real time, meaning that you do not have to wait to see your changes. The app-based content is engaging and helps keep employees informed.

Aspetti negativi:

There are no stand out negatives about Enplug. We have been extremely satisfied with this solution so far. If I had to pick one thing that could be improved, I would say that it would be great to get some additional enterprise applications, such as a Yammer app and other Microsoft Apps like Microsoft Stream.

Expensive, Buggy and Poor Support

Commenti: This is a review of Enplug Digital Signage software. With the advent of smart tv's, their product is becoming obsolete. They charge $200+ for a streaming device which is buggy – we had 1 faulty device upon receipt and another 2 that subsequently died. Upon reaching out to support to fix or replace the dead devices, they simply stopped responding to my emails. Next step, cancellation of their service due to poor products, competitive pricing elsewhere and poor customer service. I emailed them to cancel. No response for weeks. I call to confirm cancellation and they can't find my account. Ask for my account number – it is NO WHERE to be found on their website. I get transferred around to various people who can not help in cancelling my account and shoved back into an email support thread.

Aspetti positivi:

Nothing good to say about the software Enplug.

Aspetti negativi:

Poor customer service. Weak customer account portal on website. Buggy devices that arrive defective, stop working randomly and not competitively priced.

A very complete digital signage.

Commenti: A quite important experience, let's say that it allows our developments to import solutions in real time, we can teach the rest of the team, we can create screen solutions to fix the screens of the same corporation, so the program itself has been very helpful for our developments.

Aspetti positivi:

The digital signage it offers is very important for the software development we do, we can use them on a minimum scale of how they are seen on a public screen and be able to do more tests in real time and resolve real-time errors, it has a good platform In order to leave notes, the same program allows us to interconnect other software to make comparisons.

Aspetti negativi:

On ultra-large screens it generates some loss of kb signals per second, which is something that is not annoying, something that does not happen on medium-sized or ultra-small screens where the communication between software and hardware is very complete, which is the strong point of the program.

Looks slick, easy to set up and manage!

Aspetti positivi:

Our agents and staff love to get involved with the social feed by using our hashtags, and they love the weather app as well. We love being able to schedule our content in advance with graphics/videos and have the control to customize each display group to fit that location.

Aspetti negativi:

We have had a few faulty boxes that have had to get replaced. Wish it was easier to switch displays between groups without having to reset the box and be at the location in person...just have to do a lot of thinking/planning/adjusting on how to organize the groups to make it easiest to manage. Would be great to have stats that show which pieces of content are getting shown the most and be able to see live in the dashboard what's displaying on each screen at that moment. Would love to approve/deny/favorite social posts individually on each display group instead of the apply all method.

Incredible Digital Signage Solution

Commenti: We are using Enplug as our employee communication solution to reach over 7,000 employees at their facilities for the latest in company and site-specific communication. We publish slides, integrate social media and share regular video update messages from our CEO across 150+ endpoints. We have HR team members and admins at each facility who post site-specific comms and employee recognition content, and the app-based cloud solution has been incredibly easy for them to learn.

Aspetti positivi:

Affordable Ease-of-use Zoning app makes layouts a breeze App-based Cloud-based Lightning fast support SSO login

Aspetti negativi:

N/A, even if there are small quirks, one email to the support team gets any issue resolved in an instant!

Enplug digital signage is a game changer!

Commenti: Greater employee engagement and better communication.

Aspetti positivi:

As a leader of an inside sales department, I use Enplug's digital signage to keep my team informed and motivated. We display things like key sales metrics, important announcements and company information, inspirational quotes, team photos, memes--the applications are limitless. The ease at which you can add/remove content to keep it fresh is great. Enplug has become an integral part of the way we operate.

Enplug is the best tool we have for marketing!

Commenti: This software has given us a platform to share upcoming events with customers that we have never had before. It allows for guests to engage with us in real time and share their experiences with their social media followers in a unique way. Whoever invented this is brilliant!

Aspetti positivi:

It is easy to use, constantly being improved, and has helped us to engage with customers like never before!

EASY to use. Flexible, Fast, lots of apps to choose from.

Commenti: piece of cake DIGITAL SIGNAGE throughout my campus! I can swap out "digital posters" almost instantly and the News and Social Media apps keep people engaged. ENPLUG has definitely helped us create a sense of community throughout our Campus.

Aspetti positivi:

It is very easy to use and manage! It is also very easy to deploy new ENPLUG boxes. Happy that the Social Media app allows for "moderating" tweets.

Aspetti negativi:

Would like to see more apps released more frequently. Would like to see a control app for iOS and Android.

Enplug has Changed our Campus Communications!

Commenti: We love it!

Aspetti positivi:

It is very very easy for users/staff of all technical competencies to utilize and edit with Enplug. It has made our campus communications quicker to update and keep accurate as well as streamline the formats and presentation. Highly recommend using the product. we have outfitted 2 of our buildings with it and plan to expand to another campus center this year.

Aspetti negativi:

The only con we have is that all of our marketing materials need to be formatted to fit the horizontal screens but this is partly our fault because of how we utilize Enplug on our screens.

Enplug Free Trial with [SENSITIVE CONTENT HIDDEN]

Commenti: My overall experience with Enplug is a 10/10. Client Partner, [SENSITIVE CONTENT HIDDEN], was able to help me every step of the way. [SENSITIVE CONTENT HIDDEN] accommodated delays and roadblocks we had in our project to allow us to fully explore the Enplug device and software. He was very professional and respectful and never tried to force his sales pitch - instead he used data and performance to prove his sales pitch as fact.

Aspetti positivi:

My favorite thing about this software is the variety of capabilities that it has. In addition to that, the creative flexibility is much greater than that of our previous provider. With around 40 different applications, I am excited to see the full potential of this software.

Aspetti negativi:

Every time I thought there was a capability that Enplug was missing, I was reassured that Enplug had this capability and was shown how to get that result. Really tough to nail down a specific con with this software. The ease of use is remarkable for someone like me with very little background in digital media/marketing.

#1 Digital Signage Solution

Commenti: We consider more than hundreds of screens across the country. Moreover, we are monitoring each of them online and may take screenshots to figure out what is displaying at ​each screen.

Aspetti positivi:

It is the best solution to create designed, beautiful digital signage with autogenerated content and easy to deploy platform. In fact, Enplug helps to create your own branded television broadcast​. Sounds unbelievable​, but true. Moreover, you don't need to have a team to maintain it. The person with minimal computer skill may manage the system. It is really easy, but truly​ powerful​. As for me, after Enplug I don't opt, because I definitely​ know, what is the best.

Aspetti negativi:

An Instagram app periodically ask for reauthorization. It annoying, but the responsibility for it is on the Facebook side​. They are changing APIs from time to time, so as a ​user I have to follow​ ​ their rules.

Football Stadium Digital Screens made by a Beginner!

Commenti: Prior to having access to EngagePHD, I would have to go around to every screen in my stadium and take down printed menus, put up new ones for different prices levels/events. Now, after installing digital menu boards, which I also purchased through Ping, I am able to, almost instantly, update all of my screens from a desktop computer. There project management team and design team are fantastic to work with as well.
Thank you Ping!

Aspetti positivi:

Ease of use Quality of images Constant support from company I am by no means a graphic designer, but with a large amount of menu changes for events, EngagePHD makes me feel like I am one! Thank you!

Aspetti negativi:

While this is not a "con", because I haven't found any yet, I just wish there was a smart phone app, because the desktop website is a little difficult to navigate from my phone. It can be done however, as I've stood in front of a screen and updated it from my phone.

Easy to setup, manage and monitor--all from one dashboard!

Commenti: We use Enplug to manage content displayed on digital displays located around the university. As an IT department, we also assist other departments in setting up their devices and content. Once we've trained them how to us Enplug, they're good to go on their own.

Aspetti positivi:

Enplug web dashboard allows me to easily replace, add content, manage display groups and displays, and remotely refresh or monitor what's being displayed at each location from one same page. Managing users are also a breeze. There's no need to read the 'how-to' page as everything is self-explanatory. The best part is in displaying content on new devices. You can copy the content you already have onto the new one being setup. Just a few clicks and the new display is ready to go!

Aspetti negativi:

At times, we had to try a few times during the first setup. Mostly it's related to the connection (which could be user's issue). But once it's done, it works like a charm.

Simple, user friendly, and helpful

Commenti: only took me a few minutes to learn and the options are endless. I would highly recommend this to business looking to market upcoming programs or relay information to their customers.

Aspetti positivi:

The software is extremely easy to use and fully customizable to meet our companys needs. it provides a "wow factor" when customers come through the door and are able to see our company content". What I like most about enplug is how easy it makes relaying promotions or information to our customers in real time!

Aspetti negativi:

when I program something to display, it only gives me the option to set as priority play or to set between every 2 other graphics but I cannot set it display between every other graphic.

BEST software program for Marketing Professionals and companies of any size!

Commenti: Before we discovered Enplug, we did everything old school...loaded USB's with content, ran downstairs to plug it in the Smart TV...then ran back downstairs again every time there was a tiny change made to an ad. With Enplug NONE of this has to happen ever again! We can control all the content under one hub and make changes at anytime, from anywhere. There was no hesitation at all when I was asked if this was a product we should invest in. Now we use Enplug currently at 3 different properties for not just our members but to communicate information to our employees too.

Aspetti positivi:

* Very easy to upload new ads * Already built templates available * Features to auto schedule and remove ads at a certain date *Remote access - we have these set up at 3 of our properties and it can be managed by one person from one computer if needed * Integrates with your social media & YouTube platforms * Very easy to set up and mange

Aspetti negativi:

Nothing! I have no complaints about this product since day one!

Great Communicator

Commenti: From day one we were able to launch the program an easily begin to add our flyers, daily programs and menus. If something cancels, super easy to add something and delete.

Aspetti positivi:

The software is very easy to use and easy to change if you need to cancel a program/class.

Aspetti negativi:

Thus far no cons. We have had a great experience

PingHD for Convention Center

Commenti: PingHD are very responsive to my questions and respond quickly to tickets. They have a small dedicated team who care about their software and about their clients. The software is reliable, the responsive design allows us to access the software quickly and easily from any device (computer, phone, tablet etc.). Overall very happy with PingHD and the service they provide.

Aspetti positivi:

Customer service and support has been outstanding. PingHD are responsive to questions and issues, they stand behind their product and if there is an issue, they make it right. Integration with our room booking software – all events are downloaded into PingHD and displayed on digital signs automatically. Templates can be updated / changed easily by non-technical staff. Changes can be made from either a computer or smartphone. Tight integration with SOC (software on chip) screens enables us to schedule on/off times, receive network and temperature info for each screen and alert us to any offline players. Hardware purchase is cost effective as we don’t need an external media player, a big step forward compared to many other signage platforms.

Aspetti negativi:

Software could be more intuitive, however, after using the software on a regular basis this issue is trivial.

Department of Social Services Went Digital

Commenti: Overall, our experience with Enplug has been great! You all provide excellent customer service and a great product that allows us to provide information and educate our customers throughout Prince George's County on several platforms using your software.

Aspetti positivi:

The Enplug system gives us the flexibility to share information with our customers multiple ways.

Aspetti negativi:

There is no way to automatically reboot the devices. In total, we have 10 devices (two in each of our buildings) which makes it difficult at times to restart a device if something goes wrong. There are a few flaws in the functionality of some of the apps like YouTube but the customer service is usually spot on when it comes to helping us fix the issue.

Enplug is great

Commenti: Streamline lobby displays.
Efficient & Modern

Aspetti positivi:

Easy to use Effective communication platform

Aspetti negativi:

Had to exchange one of the devices since it was overheating. However, the exchange was simple, easy and fast.

Overall a really good software

Commenti: The overall experience is fine. I would insist on fixing those glitches as it adds time to the projects we work on. But the other than that, the software runs well and it's easy to navigate and use.

Aspetti positivi:

It's easy to use and navigate through. It's intuitive and even with the recent updates, it only takes thirty minutes to learn how to use the new version.

Aspetti negativi:

It has glitches. Sometimes when copying layouts from one network to another, instead of copying the layout currently working on, it grabs an old one that was used months ago. It forces you to have to start over again; which adds unnecessary time.

Fantastic socia-media wall solution for events and sponsors

Commenti: I think it'll be due for a UI update in the next few years, but once you get going it's easy to use and modify. I'd say you probably want someone computer literate setting this up and operating it. For anyone at that medium-level of tech comfortability, it's easy to use for sure.

Aspetti positivi:

-Price is right compared to the social-media walls (which can be ridiculous) -Have always had fast response to questions -No contracts, so it's easy to activate only the months you actually need it for -Ability to add more units as needed -Filters (language, etc.) work great

Aspetti negativi:

Pretty easy to use, but would prefer an app as well as the website-based IU, and there's always room to streamline the interface.

Menu solution software

Commenti: Fantastic. It has been great and I have been in the F&B business for 30 years and wish we had this platform back in the day. Especially for the competitive pricing.

Aspetti positivi:

The ease of setup and the ability to make real time changes.

Aspetti negativi:

Everyone is so used to word style software or excel. It would be great if the menu revisions where more word or excel based. Meaning more ease to copy, change , move etc.

Great Communications Outlet

Aspetti positivi:

The ability to send out information (stills, video) to our agency from a central location. We have displays in all of our common areas of the building. Also, the ability to control the scheduling and removal of assets is a major plus!

Aspetti negativi:

There have been some wifi connection issues, but I'm not sure if it's our infrastructure in some areas or not.

Overall a worthy investment

Commenti: Overall satisfied with the product. While the software needs time to get us to, once you understand it, it's easy navigate, though there are a couple of extra step that are needed in order to accomplish creative flexibility.

Aspetti positivi:

The ability to control multiple boards within one design

Aspetti negativi:

Inability to turn on and turn off softwares from a website. Must be done physically in front of the monitor.