Prodotti simili
Chi utilizza questo software?
Small and medium-sized companies that focus on long-term relationships with customers.
Valutazioni medie
40 recensioni- Nel complesso 4.7 / 5
- Facilità d'uso 4.6 / 5
- Servizio clienti 4.6 / 5
- Caratteristiche 4.2 / 5
- Rapporto qualità-prezzo 4.5 / 5
Dettagli del prodotto
- Prezzo di partenza 8,00 USD/mese
- Versione gratuita Sì
- Prova gratuita Sì
-
Implementazione
Cloud, SaaS, Web
Dispositivi mobili - Android nativo
-
Formazione
Live Online
Webinar
Documentazione
-
Assistenza
Orario lavorativo
Online
Dettagli del fornitore
- InStream.io
- http://www.instream.io/
- Fondata nel 2015
Informazioni su InStream
InStream is personable CRM platform which is considered as a perfect match for small and medium-sized businesses from different market sectors. The system provides you with an opportunity to build an unlimited number of lists tailored to specific needs so that it can be freely adjusted to the profile of your company. This makes InStream.io a suitable solution for all companies that rely on long-term relationships with customers and do not focus only on one-time-sale.
Caratteristiche di InStream
- Accesso da dispositivi mobili
- Archiviazione di documenti
- Email Marketing
- Gestione del territorio
- Gestione delle attività
- Integrazione dell'automazione del marketing
- Integrazione della chat interna
- Integrazione di social media
- Lead Scoring
- Preventivi/Proposte
- Segmentazione
- Sistema di calendari e promemoria
- Analisi del servizio al cliente
- Catalogazione / Categorizzazione
- Controllo delle risposte via e-mail
- Gestione delle conoscenze
- Live Chat
- Monitoraggio dell'assistenza clienti
- Parametri prestazionali
- Portale self-service
- Ricerca
- Contatti condivisi
- Database contatti
- Gestione della pipeline di vendita
- Gestione di potenziali clienti
- Importa/Esporta contatti
- Ricerca/Filtro
- Segmentazione
- Strumenti per la ricerca di potenziali acquirenti
- Tracciamento delle interazioni
- Acquisizione di potenziali clienti
- Distribuzione di potenziali clienti
- Gestione della campagna
- Gestione delle pipeline
- Lead Nurturing
- Lead Scoring
- Monitoraggio della fonte
- Segmentazione della clientela potenziale
- Strumenti per la ricerca di potenziali acquirenti
- Tracciamento delle interazioni
Le recensioni più dettagliate su InStream
Communicate With Clients Effectively with InsStream
Data della recensione: 12/10/2018
Utente Verificato
Vantaggi: My job is to gather information of potential, high-risk and low-risk investments which means I work long, gruesome hours. With the constant change in the market, I need to keep up and be glued to updates of our current economy. I was searching for a software that could assist me in efficiently communicate with stockbrokers, fund managers and clients and I came across InStream. This software helps me gather relevant data from my clients so I can match them with the right investments. It also keeps a history of all your communication with your clients which is very helpful, because you can always go back and check if you forgot something.
Inconvenienti: I’m very happy with their program. However, I must say that their features are quite basic. It would be great if they can offer more services aside from client and risk management.
Instream enable us create relationships.
Data della recensione: 5/7/2018
Abiola A.
Vantaggi:
Instream enable me collect important information about our customers by helping my team automatically gather important sales data and leads from major social networking platforms like Linkedin , Twitter and Facebook.
I like its aesthetic view of seeing all activities of our leads via a grid view .In comparison with other CRM tools ,information on Instream is entered automatically and this its best selling point.
Inconvenienti: Great experience so far using Instream. However it takes time to really understand the nook and cranny of Instream. Requires a lot of patience as Instream isn't the most intuitive CRM out there.
Good software, might be dead though - no customer support and bugs
Data della recensione: 16/4/2018
Utente Verificato
Commenti: sorted out my CRM workflow
Vantaggi: The GUI follows normal conventions so it is easy to use, getting started is pretty much instant unlike the Sugars etc. I also like how it integrates and tracks conversations via email and displays social media posts related to leads/opportunities etc.
Inconvenienti: Support non-responsive, bugs that have been there for ages are not getting fixed, social links show you things, but nothing else. Recently Google stopped trusting InStream so email linkage no longer works. There is also no way to export.
Instream is an awesome app
Data della recensione: 9/5/2016
Tom G.
Commenti: Instream is an awesome app that helps you to strengthen business relations not only with your frequent/ potential customers but also with people it is important for you to remain in a good contact. The biggest advantage for me is that you can create your own lists without much effort, so that the platform become personalized for your specific needs. What do you dislike? Hard to find something that is not working and I don't like itI really can feel that they really care about their customers and I won't be left alone whenever I will meet any problem or have any question. What benefits have you realized? I am saving a lot of time and I can see that my team at work have better contact now. Everyone knows what to do and they are only seeing what applies to their duties so that we are avoiding now not clear situations and unnecessary mistakes. What's more, seeing everything related to one person in one place helps me with constructing better offers. Recommendations to others considering Instream Do the good research and make clear what your needs are. There are many CRM platforms available on the internet, they are all good, but u have to know which one would be the best for you. Before finally deciding on InStream I was signing in for 4 other platforms and after a month testing different products on trial versions I knew with which one I have to stay.
Wojciech C.