Rentman

Easy to setup with great support.

Aspetti positivi:

The integration of invoicing and inventory management is the best of the software we have used, and the customization of document templates allows us to provide our clients with professional documents with exactly the right amount of information.

Aspetti negativi:

There are some features that need work on kit and case building but with that said the rentman team are continually listening to the end user and implementing requests.

Incomparable customer support!

Commenti: Very good so far! Quite a long road preparing it for use in our business with crating all the databases from scratch. But during this process the learning curve has eased out and with the great customer support, all obstacles that have come up along the way have been overcome.

Aspetti positivi:

For us this puts together perhaps 3-5 other softwares that we have been using separately without any synk in between them making every job to be entered manually in each software for each change or update. Rentman totally takes this away and saves a huge amount of time! After starting using the software, the tremendous customer support is also worth mentioning as one of the pros of the whole Rentman "experience"!

Aspetti negativi:

Quite steep learning curve if coming from a much smaller similar solution. Some parts have extremely detailed individual settings for user customization, making it quite confusing and overwhelming at times, and some features on the other hand have way to little options for customization.

Great rental management tool

Aspetti positivi:

Good layout and workflow. Easy to use after initial set up.

Aspetti negativi:

Poor rental management in app. Sometimes lagging.

confusing user interface

Aspetti positivi:

Nice functions, online based, electronic signature at offers, easy to create invoices without project,

Aspetti negativi:

settings are often not individual adjustable like First Day of Work in hours counter for new employes or national holidays. Its not possible to set a sabbatical for a employee in the hours counter Creating forms is very difficult. Finding Projects by name is very complicated

The user who cant wait for company growth. More features and better functionality.

Aspetti positivi:

I love the customer service. They get back to you as soon as they can. They have plenty of warning if their team is not available. They act fast in emergencies. most importantly, they listen. We have come to them with ideas of features that should be added only to see an update the next month with our recommendations/implementations.

Aspetti negativi:

The learning curve and functionality. The learning curve was difficult although [sensitive content hidden] and the plenty of resources they had made it go by fast. You really just need to learn the terminology and then you can almost use it however you please. It is very customizable in the sense that there are multiple ways to complete a task. IE schedule, book equipment, take inventory, check gear in and out, truck pack weight/power requirements. Just once you get 3-4 layers deep like editing a document template, or creating your own QR tags. It gets a little buggy, without hesitation you use it because you know the Rentman team is there to help once a problem arises.