--- description: Scopri le funzionalità di TerraOS, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TerraOS - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per biglietterie](/directory/30039/ticketing/software) > [TerraOS](/software/144629/betterez) # TerraOS Canonical: https://www.capterra.it/software/144629/betterez Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/144629/betterez?page=2) > Soluzione software aziendale basata sul cloud per il settore delle prenotazioni e la gestione dei biglietti (Reservations and Ticketing Management, RTM) per viaggi e biglietteria multiuso. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 24 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza TerraOS? RTM Travel: compagnie aeree, agenzie di pullman, treni, traghetti, crociere e noleggio auto; RTM multiuso per biglietti/ammissioni: sale da concerto, botteghini, sport e tempo libero, parchi pubblici/a pagamento come gli zoo e gestori di eventi ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 24 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Betterez - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 50,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: francese, inglese, spagnolo - **Paesi disponibili**: Albania, Andorra, Argentina, Austria, Belgio, Bielorussia, Bolivia, Bosnia ed Erzegovina, Brasile, Bulgaria, Canada, Cechia, Cile, Cipro, Città del Vaticano, Colombia, Croazia, Danimarca, Ecuador, Estonia e altri 49 ## Funzionalità - Assistenza clienti - Barcode/Ticket Scanning - CRM - Creazione di report/analisi - Gestione degli ordini - Gestione dei conducenti - Gestione dei dati dei clienti - Gestione della clientela - Gestione delle comunicazioni - Gestione delle prenotazioni - Gestione delle promozioni - Gestione delle spedizioni - Gestione di percorsi fissi - Gestione di siti web - Monitoraggio delle spedizioni - Note di prenotazione - Posti prenotati - Prenotazioni online - Programmazione - Supporto per vari percorsi ## Integrazioni (8 in totale) - Constant Contact - Google Analytics 360 - Mailchimp - ManyChat - Microsoft Power BI - Salesforce Sales Cloud - SimpleTexting - SurveyMonkey ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per biglietterie](https://www.capterra.it/directory/30039/ticketing/software) ## Categorie correlate - [Software per biglietterie](https://www.capterra.it/directory/30039/ticketing/software) - [Software per il trasporto pubblico](https://www.capterra.it/directory/30601/public-transportation/software) - [Software per la gestione dei trasporti](https://www.capterra.it/directory/30820/transportation-management/software) - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) ## Alternative 1. [Zaui](https://www.capterra.it/software/74193/zaui-software) — 4.3/5 (54 reviews) 2. [Ratality](https://www.capterra.it/software/201842/coach-charter-manager) — 4.8/5 (21 reviews) 3. [FareHarbor](https://www.capterra.it/software/135106/fareharbor) — 4.7/5 (1129 reviews) 4. [Accelevents](https://www.capterra.it/software/144596/accelevents) — 4.7/5 (164 reviews) 5. [Eventbrite](https://www.capterra.it/software/114949/eventbrite) — 4.6/5 (5815 reviews) ## Recensioni ### "Betterez bringing bus industry out of the dark ages" — 5.0/5 > **Kasper** | *16 settembre 2022* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The only dedicated intercity bus software based in North America that I found acceptable. Time zones are killer for international options, and it is nice to have daytime support, and our industry was so much in the dark ages, it takes time to develop this to what the airlines, are or uber is, but they are doing it, we are working with them on that, and our in house team innovates on what Betterez doesn't have time to do. > > **Inconvenienti**: Well, we have a way to go before we can say we are better than airlines uber, or other well-funded sectors. Maybe 5 to 10 years before the bus sector has a 100% capable fully developed software, we are just that far behind other sectors. Not Betterez fault, mostly greyhound fault, but Betterez is working to improve that. > > The average person has expectations that the bus sector is as developed as any other sector. Our industry is limited in size and limited funding, once you adjust your expectations that we don't have airline-level budgets or uber venture capital, you will realize that working with Betterez is frankly the only solution. But if you think that you can buy some buses, undercut your competition, and just get Betterez for bare bone price and take over the market, you have a big surprise and disappointment coming your way. This isn't high-volume software, It is about long-term relationships, and willingness to pay as your part of the investment into future development and evolution. This software won't allow you to be a fly-by-night operation, you still need to do things, right, and have IT, team, dev team, marketing, admin, and compliance, If you think the software is your entrance to competing with the existing players, your better off doing something else in life. Betterez is a good software partner, and you must be willing to work with them, and they will work with you, but this is a long-term relationship and you need to protect it and nurture it. You must be committed to operating and staying operational. Yes the software is a great foundation, and it has the option to grow, but we have a full-time dev team to evolve Betterez through API hooks even more. ----- ### "Betterez Ticketing - Crucial to Our Success" — 5.0/5 > **Owen** | *3 agosto 2022* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: From a admin usability POV it is excellent. Customer UX also very good. Very mobile friendly and makes our operations easier to manage on a daily basis. > > **Inconvenienti**: Very little I could say I dislike about the product. > > Really helpful and responsive on the occasions required. Best thing overall is that it is a system that we use day in and day out to sell and manage our services and it makes that process very easy. It is a very reliable toll and great solution for what we need. ----- ### "The Jet" — 4.0/5 > **Rob** | *21 novembre 2022* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Betterez has a ton of features and the team are great to work with. I particularly enjoy exploring the data, I just wish that some of the analytics were better presented. > > **Inconvenienti**: Aspects of the set up are not intuitive or seem to be pacing behind competitors. In particular, pre- and post-departure notifications and Terms o\& Conditions rely on html coding, and ad hoc customer messaging is non-existent. The software is set up to run a company, just not to market the company and elevate the guest experience. > > I'd stick with Betterez because because of the support offered by the team to address any issues. ----- ### "A great partner\!" — 5.0/5 > **Christine** | *26 agosto 2022* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Betterez makes it easy to provide transportation services and allows various levels of permissions so not to allow all - all access. > > **Inconvenienti**: There is not very much that we do not like about the software. > > The Betterez software and team are a great partner for improving and managing transportation services. ----- ### "suggested improvements" — 5.0/5 > **MarieClaude** | *11 agosto 2022* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: meets our transportation needs well. Great customer service via email. > > **Inconvenienti**: I think there should be a link between the Betterez platform and the Betterez support platform. It would be interesting that when you are in a section of betterez and you want to have more information, that there is a clickable link that redirects to the right section of betterez support. Currently, I think the feature we would like to have is the ability to limit the number of specials resquest per trip. I also think it would be interesting to be able to add promos code on flexpass products, instead of always having to create new fare types. I think it would be interesting to have an option in the 5 day outlook, when you select a trip, to have the possibility to send an email to all passengers of this trip. For problems such as delays, breakdowns in the bus, etc., we could easily inform the passengers of the trip of the problem and even send a promo code in the email to compensate for the disruption of the trip. Also, I think it would be great to be able to customize more easily the customer interface to better represent the brand image of our company. > > has a new user, I find that the platform is very well made to meet our transportation needs. On the other hand, I find that the platform is not very user friendly and it is difficult to naviagte an fully understand all the features offered by the platform. Often I navigate to the admin section and click on an option and it is difficult to understand what that option offers and the answer is not always easily found in the support site. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/144629/betterez?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/144629/betterez) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Dati strutturati