Da 15 anni aiutiamo le aziende italiane
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Cos'è WellnessLiving?

WellnessLiving è una soluzione multifunzione per il tuo studio di fitness. Tra le altre funzioni offre pianificazione degli appuntamenti, e-mail marketing, creazione di report, programmi di incentivi, registri di avanzamento dei clienti, gestione della reputazione, degli aspetti commerciali e degli stipendi. Non dovrai sostenere elevati costi aggiuntivi per incorporare la tua pianificazione nel sito, generare recensioni, inviare e-mail/notifiche SMS, utilizzare un programma di incentivi o automatizzare il marketing. WellnessLiving è stato creato dai clienti per i clienti.

Chi utilizza WellnessLiving?

WellnessLiving è conveniente, affidabile e versatile. È dotato di tutte le funzionalità e non richiede componenti aggiuntivi, consentendoti di ridurre i costi e risparmiare tempo. La sua interfaccia intuitiva è altamente visiva e facile da utilizzare.

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WellnessLiving Software - 5

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WellnessLiving

WellnessLiving

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Le barre verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su WellnessLiving

Punteggio medio

Nel complesso
4,3
Facilità d'uso
4,2
Servizio clienti
4,3
Caratteristiche
4,2
Rapporto qualità-prezzo
4,2

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
69%
4
14%
3
4%
2
5%
1
8%
Lucie
Owner
Utente LinkedIn Verificato
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

So Glad I Made the Switch

5,0 4 anni fa
Sottotitoli in italiano disponibili nel lettore video
Colleen Michelle
Colleen Michelle
Owner (USA)
Utente LinkedIn Verificato
Salute, benessere e fitness, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I am a fan.

5,0 2 mesi fa

Commenti: Very good product with excellent support. I am grateful to them

Aspetti positivi:

The customer support is best in class. I have question that need a response immediately. They are very quick to respond.

Aspetti negativi:

I have no complaints about the software or the staff.

Risposta di WellnessLiving Systems

2 mesi fa

Hey Colleen Michelle, We’re thrilled to hear that you are a fan! 😊 As you know, we’re all about providing immediate assistance whenever you need it, ensuring that none of your questions go unanswered. We understand your concerns with Mindbody during the challenging times of COVID and their deceptive cost structure. We have had many, MANY customers transition over to us from Mindbody over the years. At WellnessLiving, we pride ourselves on being an affordable and transparent alternative. We ensure your business runs smoothly with our 24/7 customer support, all without any hidden costs. Thank you once again for choosing WellnessLiving. We are grateful for your support and look forward to continuing to serve your needs with our top-notch solutions and service. Take care, Anthony S (Customer Advocate)

Chelsea
Business Owner (Australia)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Gym Management Software

5,0 2 mesi fa Nuova

Commenti: Very good, highly recommend. Easy to use for staff and members alike, huge range of capabilities within the app and backend software. Made running the business that little bit easier!

Aspetti positivi:

The app makes booking super easy! The reporting capabilities and member notifications are great.

Aspetti negativi:

At times it was difficult to contact customer support being in Australia.

Risposta di WellnessLiving Systems

2 mesi fa

Hey Chelsea, Thank you for your review! We’re thrilled that our user-friendly app and comprehensive reporting features are enhancing your gym’s operations. We love our international customers and have a dedicated toll-free number specifically for our Australian customers, a member of our team will reach out to provide you with that number to ensure you do not incur any long-distance charges! You made the right decision by switching from Mindbody—we have so many customers that make that same decision every month! Our system is designed to streamline your operations and enhance the client experience, empowering your business to thrive. All the best, Anthony S (Customer Advocate)

Erica
Owner/Instructor (USA)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: SoftwareAdvice

Stressful and major headache

3,0 3 anni fa

Commenti: After several emails back and forth they have agreed to refund the charges that they charged without my approval but this software has been nothing but a pain since we started it. Between features and scheduling not working right and clients not being able to access the schedule we are in the process of switching services to something that will actually help my business not limit it.

Aspetti positivi:

I love that this software allows me to have my clients sign waivers before ever stepping into the studio and that I am able to require new clients to take our intro class before any other class.

Aspetti negativi:

This software is very hard to navigate and does not link well to our website. Most people who try to just see our schedule on our website end up contacting us because the system says there are no classes available which is not the case. My potential clients do not like that they have to create an account before they can see any information and payments are a hassle. We have a square kiosk in studio and while it claims to link up I have to basically use 2 systems to process the payments which is beyond annoying. To top it off I just learned that they have been charging me for online services for the last year that I've never used. You can't cancel extra services on their own or change your plan you have to call customer service and then they assign your case to a specific representative whos schedule may or may not be convenient to your own schedule.

Risposta di WellnessLiving Systems

3 anni fa

Hey Erica, Thanks for taking the time to write us a review. We're really sorry to hear that you're having issues with the Schedule, we actually designed that feature to be really simple and easy for clients to use! You mentioned that no classes are shown as available even though you have added them, so this sounds like a few settings need to be changed in your account set up. It's great that you also mentioned having to use 2 systems to process payments, we actually have an integrated payment processing solution for this exact reason - so you can process payments with just a few easy clicks, all in WellnessLiving, without having to use any additional platforms! We'll have a senior rep. on our support team reach out to you to help walk you through making these simple changes, they'll be glad to answer any other questions you have, and you'll see why thousands of businesses love to use WellnessLiving everyday. Aiden P. (Customer Advocate)

Ruth
Co-owner (USA)
Salute, benessere e fitness, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

A critical tool for our business

5,0 4 mesi fa

Commenti: We have had a positive experience with WellnessLiving and it is a critical part of our business. The customer service support is excellent when we have encountered issues or had questions. The functionality is intuitive to use and is robust, even for special uses. Highly recommend!

Aspetti positivi:

Easy to configure Intuitive to use, both on the back-end and client interface Robust functionality Excellent customer service Extensive reporting capabilities

Aspetti negativi:

Subscription rate increases Some features, such as events on the Achieve app, only available with upgrades User forums a bit confusing to use

Risposta di WellnessLiving Systems

3 mesi fa

Dear Ruth, Thank you so much for your glowing review! We're thrilled to hear that WellnessLiving has become such a critical tool for your business. Your satisfaction is our top priority, and we're delighted that you find our platform easy to configure and intuitive to use. It's fantastic to know that our robust functionality and extensive reporting capabilities are meeting your needs. And of course, we're honored that you've found our customer service to be excellent—we're always here to help whenever you need us. We appreciate your feedback regarding subscription rate increases and feature availability. Rest assured, we're constantly working to enhance our offerings while keeping them affordable for our valued customers like you. If you ever need assistance or have any questions, please don't hesitate to reach out to us at [email protected] or leave us a voicemail. We're here to ensure your experience remains exceptional. Warm Regards, Anthony Spagnuolo

Melissa
owner (USA)
Servizi e attività ricreative, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

happy custom

4,0 3 mesi fa

Commenti: I am a happy customer and would recommend to others.

Aspetti positivi:

Once it is learned and understood it is pretty user friendly.

Aspetti negativi:

Learning curve and setup was intimidating.

Risposta di WellnessLiving Systems

3 mesi fa

Hi Melissa, We appreciate your feedback and are thrilled to hear you're a happy customer! At WellnessLiving, we're committed to providing a user-friendly experience while offering robust features for your studio needs. WellnessLiving was built by our customers spreading the word, so as you mentioned please do recommend us to all your peers. Not sure if you know, but we have a partner program where we pay you every month for every customer that signs up. We even have some customers that get four-figure checks from us each month, and we would love to do that for you as well! Choosing us over competitors like Mindbody means getting the same great offerings at a more affordable price, without sacrificing quality or service. Our reliable platform, coupled with 24/7 customer support, sets us apart in the industry. We're delighted to have you on board and look forward to supporting your success every step of the way! Warm regards, Anthony S (Customer Advocate)