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Cos'è WellnessLiving?

WellnessLiving è una soluzione multifunzione per il tuo studio di fitness. Tra le altre funzioni offre pianificazione degli appuntamenti, e-mail marketing, creazione di report, programmi di incentivi, registri di avanzamento dei clienti, gestione della reputazione, degli aspetti commerciali e degli stipendi. Non dovrai sostenere elevati costi aggiuntivi per incorporare la tua pianificazione nel sito, generare recensioni, inviare e-mail/notifiche SMS, utilizzare un programma di incentivi o automatizzare il marketing. WellnessLiving è stato creato dai clienti per i clienti.

Chi utilizza WellnessLiving?

WellnessLiving è conveniente, affidabile e versatile. È dotato di tutte le funzionalità e non richiede componenti aggiuntivi, consentendoti di ridurre i costi e risparmiare tempo. La sua interfaccia intuitiva è altamente visiva e facile da utilizzare.

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WellnessLiving Software - 5

Hai dubbi su WellnessLiving? Confrontalo con una delle alternative più popolari

WellnessLiving

WellnessLiving

4,3 (461)
63,00 USD
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Versione gratuita
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187
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4,2 (461)
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VS.
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Le barre verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su WellnessLiving

Punteggio medio

Nel complesso
4,3
Facilità d'uso
4,2
Servizio clienti
4,3
Caratteristiche
4,2
Rapporto qualità-prezzo
4,2

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
69%
4
15%
3
4%
2
5%
1
7%
Lucie
Owner
Utente LinkedIn Verificato
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

So Glad I Made the Switch

5,0 3 anni fa
Sottotitoli in italiano disponibili nel lettore video
Annalize
Annalize
Owner/Director (Canada)
Utente LinkedIn Verificato
Salute, benessere e fitness, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Wellnessliving Highly Recommended

5,0 2 anni fa

Commenti: The whole experience from first introductions, to knowledge sharing, sales, on-boarding, training, data transitioning, implementation and now active usage has been a positive experience. Expectations exceeded with this company and their technology, customer services, communication and we would 1000% highly recommend Wellnessliving.

Aspetti positivi:

Wellnessliving delivered on their intentions for the technology and some. The website for the business end is easy to use, intuitive and the Wellnessliving team do a fantastic job of monthly tech updates and communicating these updates through various channels including videos. We love the Wellnessliving Business Elevate App. It’s easy for staff to use with little or no training. Our Breathe Fitness client app, that the Wellnessliving team helped to develop, is our most favourite and effective technology. We love having happy, returning clients who can manage their own personal accounts, profiles, purchases, bookings & cancellations in advance of coming to the studio. Easy to use and keeping the technology current with the economic climate is key for us.

Aspetti negativi:

I honestly cannot find any fault with this technology. Easy to use and great people to work with. Very good communication.

Risposta di WellnessLiving Systems

2 anni fa

Hi Annalize, Thank you for the amazing review! We love helping Canadian businesses grow and succeed using the latest in business management software (made easy-to-use)! You shouldn't have to spend hours training your staff and the Elevate app adds a lot of simplicity in place of complexity. When your clients are booking services, checking their accounts and signing waivers all on their own on the branded app, that takes your company brand to a whole new level. At the end of the day, it's not just about features but the way the platform supports your business and makes your life easier. That's why so many studios are making the leap from Mindbody every year: it's really complicated to use and there's just no support for your business! We're really pleased to hear that we were able to exceed your expectations in the migration and that means a lot to us because everything we do as a company revolves around the customer. Thank you for choosing WellnessLiving! Jenny P. (Customer Advocate)

Natalie
Manager (Canada)
Sport, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

I'm glad we made the switch.

5,0 2 mesi fa Nuova

Commenti: The set up was quite easy, and the experience has been great. We had a few hiccups along the way but I have learned through these with the help of the Wellness Living support team, who is always available to help.

Aspetti positivi:

The entire system is very intuitive and easy to use.

Aspetti negativi:

I don't think we had anything we didn't like.

Risposta di WellnessLiving Systems

2 mesi fa

Dear Natalie, Thank you for taking the time to share your experience with WellnessLiving! We're thrilled to hear that you've found our system intuitive and easy to use. It's fantastic to know that your onboarding process went smoothly and that you've had a great experience overall. We truly appreciate your kind words about our support team. At WellnessLiving, we strive to provide exceptional customer service, and we're delighted to hear that our team was able to assist you effectively. It's wonderful to hear that you're loving the many features our platform offers! We've designed our software with simplicity and functionality in mind, so it's fantastic to hear that you're finding it easy to navigate. Remember, if you ever need assistance or have any questions, don't hesitate to reach out to us at [email protected] or give us a call and leave a voicemail. Our dedicated support team is always here to help you make the most of our platform. Warm Regards, Anthony S

Jade
Owner Operation (Canada)
Salute, benessere e fitness, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

I am so sorry I ever used them

2,0 2 mesi fa

Commenti: My biggest issue with this company is that their software really doesn't work. When I signed on with them in October 2022 they were okay, but recently I have discovered so many issues and when I try to get help with them, they don't really take accountability and instead try to push the problem back to you, when it isn't a user error.
For example I did a promo where the first month of membership was discounted, but the bug discounted those people for months until I changed it. I lost a few thousand dollars from that. Then when I told customer service they directed me on how to do that promo, but I applied the promo right it just doesn't work.
The worst part was when I cancelled, they charged me an "early cancellation fee" basically their contract renews in July and you're hooked in for a year, every year. I understand requiring commitment for your first year but I when I expressed that was unfair they were just like "well you signed the contract" so it's okay to put ridiculous things in your contract and hide behind it?
So I was charged my early cancellation fee of $1000 plus $500 for my own data transfer plus and extra month out of nowhere that they said they would return but have not done so.
Now they are dragging their feet (we're 3 weeks in) on the data transfer, but decided to push through the cancellation before that was done! So now I have no data and no new software, and no old software. I tried to contact my rep but the day she's cancelling me she's actually impossible to reach. Once they took me for all I'm worth they don't care about me anymore.
Also, for several weeks we couldn't even download my app onto Android, I lost several customers this way.
I would strongly advise against using Wellness Living. They sell you a cool slick software but it's a dinosaur with broken legs.

Aspetti positivi:

Reporting Customer service is accessible

Aspetti negativi:

Full of bugs Very hard to find resolution for issues Clunky Non consistent data throughout different reports Customer service blames you for their issues

Risposta di WellnessLiving Systems

2 mesi fa

Dear Jade, Thank you for sharing your experience, and we genuinely appreciate your feedback. We're deeply sorry to hear about the challenges you faced with our software and support services. Your experience does not reflect the standards we strive to maintain. We understand the frustration caused by encountering bugs and difficulties in resolving issues promptly. Our team is committed to continuously improving our platform's stability and functionality to provide a seamless experience for all our users. We sincerely apologize for any confusion regarding billing and contract terms. Transparency and fairness are paramount to us, and we're reviewing policies to ensure clarity. Additionally, we're actively expediting data transfer and addressing communication lapses to resolve any outstanding issues promptly. Please reach out to us directly at [email protected] so we can further address your concerns and work towards a resolution. Warm regards, Tracy T.

Elizabeth
Owner (USA)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

All-In-One Booking System

5,0 3 settimane fa Nuova

Commenti: I appreciate Wellness Living’s customer service. As a business owner with a looooong to-do list, I love that Wellness Living makes our booking platform easy for myself and for our users. All the options available are also exceptional.

Aspetti positivi:

I love that Wellness Living includes so many of the features that I would have to pay more for on other platforms. Also, I feel like technology can easily overwhelm me and I find WL very user friendly.

Aspetti negativi:

Sometimes there are glitches during upgrades, but they are taken care of quickly.

Risposta di WellnessLiving Systems

3 settimane fa

Dear Elizabeth, Thank you for your glowing review of WellnessLiving. Your feedback truly means the world to us and serves as a testament to our ongoing commitment to providing top-notch service and innovative solutions. We're thrilled that you find WellnessLiving to be the perfect all-in-one booking system at an affordable price. Our goal is to provide comprehensive features that simplify your business operations while remaining user-friendly. Your recognition of our platform's simplicity in a tech-heavy world means the world to us. Regarding the occasional glitches during upgrades, please accept our apologies for any inconvenience caused. Our dedicated team works tirelessly to promptly address any issues that arise, if you’re ever experiencing issues reach us at [email protected]. Once again, thank you for your kind words and ongoing support. If there's anything more we can do to enhance your experience, please don't hesitate to reach out. Warm Regards, Anthony S

Hilary
Owner (USA)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Then and Now

5,0 3 mesi fa

Commenti: Wellness Living is easy to use and offers wonderful customer service. [sensitive content hidden]
was one of the most exceptional customer service representatives I have spoken with. He recently assisted me with some issues and went above and beyond to understand and assist me.

Aspetti positivi:

We switched from Mindbody to Wellness Living 3 years ago because WL was a friend to small businesses unlike Mindbody with its one size one price fits all approach. Three years ago Wellness Living understood small businesses had different needs than big studios and wasn't forcing us to spend money on services we didn't need. However, the past year and a half this is beginning to change at Wellness Living.

Aspetti negativi:

Every year the price goes up SIGNIFICANTLY and it unfortunately feels more similar to Mindbody's approach.

Risposta di WellnessLiving Systems

3 mesi fa

Hey Hilary, Thank you for your feedback on WellnessLiving. We appreciate your support over the past three years and your initial satisfaction with our small business-friendly approach. Regarding the recent changes in pricing, we'd like to clarify our intentions. Our aim has always been to support small businesses like yours by offering tailored solutions. To continue providing excellent products and support, we've adjusted our pricing due to factors like R&D investments, enhanced security, and new features. We understand that price changes can be challenging, and we apologize for any inconvenience caused. Your satisfaction is crucial to us, and we're dedicated to keeping our pricing competitive and aligned with the value we provide. We value your feedback. Please reach out to our Customer Solutions Team at [email protected] to discuss finding the best solution for your budget and needs. Warm regards, Jacob W. (Customer Advocate)