Chi utilizza questo software?
Fornisce gli strumenti perfetti per le community dei clienti, il marketing, nonché per le community di ricerca e innovazione. Aiuta i community manager che hanno appena iniziato, così come i professionisti esperti.
Valutazioni medie
29 recensioni- Nel complesso 4.6 / 5
- Facilità d'uso 4.3 / 5
- Servizio clienti 4.8 / 5
- Caratteristiche 4.4 / 5
- Rapporto qualità-prezzo 4.5 / 5
Dettagli del prodotto
- Versione gratuita No
- Prova gratuita Sì
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Implementazione
Cloud, SaaS, Web
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Formazione
Di persona
Live Online
Webinar
Documentazione
-
Assistenza
Assistenza diretta 24 ore su 24
Orario lavorativo
Online
Dettagli del fornitore
- CMNTY
- https://cmnty.com
- Fondata nel 2007
Informazioni su CMNTY Platform
CMNTY è una potente piattaforma online utilizzata dai marchi più innovativi di oggi e dalle agenzie di ricerca di marketing per creare community di informazioni sui clienti. Grazie a un dialogo continuo con i clienti su piattaforme online dedicate, i marchi sviluppano una maggiore comprensione delle motivazioni e dei desideri delle persone a cui si rivolgono.
Caratteristiche di CMNTY Platform
- Analisi dati
- Contenuti video
- Diffusione dei contenuti
- Gestione delle community
- Gestione delle comunicazioni
- Gestione delle perdite di clienti
- Live Chat
- Ludicizzazione
- Raccolta di feedback
- Directory degli iscritti
- Discussioni / Forum
- Gestione dei contenuti
- Gestione dei social media
- Gestione delle iscrizioni
- Gestione di gruppi
- Gestione di siti web
- Gestione eventi
- Ideazione / Crowdsourcing
- Moderazione dei contenuti
- Analisi dati
- Analisi delle sensazioni
- Analisi di testo
- Analisi predittiva
- Dashboard
- Gestione dei feedback
- Gestione dei sondaggi e delle votazioni
- Gestione delle conoscenze
- Raccolta dati multi-canale
- Segmentazione della clientela
- Analisi statistica
- Benchmarking
- Email / Online
- Faccia a faccia
- Formato cartaceo
- Gestione dei campioni
- Gestione dei sondaggi
- Gestione delle retribuzioni
- Gestione di dati
- Gestione di gruppi
- Per telefono
Le recensioni più dettagliate su CMNTY Platform
We adopted the platform as our "new Intranet with extranet capabilities" and it works well for that!
Data della recensione: 15/5/2017
Douwe B.
Commenti: communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs.
Vantaggi: Easy to learn. Like LEGO. Slick but not overdone layout & design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together.
Inconvenienti: We are up to use it with quite a lot of fora & blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member.
Risposta del fornitore
da CMNTY il giorno 25/5/2017
Hi Douwe!
Thank you for making the comparison with LEGO. That's a huge compliment to us!
You'll also be happy to hear that improvements to the discussion structure you mentioned are to be expected soon. We'll let you know when that is released.
Thank you so much for taking the time to review our software, and we hope your community keeps adding the value you are already getting from it!
Easy and professional
Data della recensione: 27/1/2018
Nicolas S.
Vantaggi: It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal.
Inconvenienti:
The passwords requirements of 10 items and the pricing model above 250 users is expensive.
the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product
CMNTY Platform is a perfect platform that has allowed our small trainer really interact!
Data della recensione: 2/11/2017
Edson M.
Commenti: All in one place - communicating, sharing, and receiving requests from our users.
Vantaggi: CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect!
Inconvenienti: It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up.
AMAZING community platform for those looking for ease and high functionality!
Data della recensione: 1/1/2018
Utente Verificato
Vantaggi: It's intuitive to use, modern in style, and has everything one could want in a community platform. I looked for MONTHS trying to find an online platform to host my monthly membership community and nothing ever came close to CMNTY.
Inconvenienti: The price is a bit high. But is SO worth it for everything you get and the time you save. Spent so many hours just trying to figure out how to set things up on other platforms, but got the hang of CMNTY right away.
Certainly the most user friendly platform I have experience. I highly recommend it.
Data della recensione: 19/7/2017
Nick R.
Commenti: It allowed our organisation to quickly and easily create a reliable central communication hub.
Vantaggi: Intuitive and simple. It is also great value for money. The level of one to one support is exceptional.
Inconvenienti: Not the software itself, but the set up guidance notes were not easily found. However, that has now changed.
