--- description: Scopri le funzionalità di dualmon, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per assistenza remota](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.it/software/145125/dualmon-remote-access Pagina: 1/13\ Avanti: [Pagina successiva](https://www.capterra.it/software/145125/dualmon-remote-access?page=2) > Una soluzione sicura basata sul web per l'assistenza a distanza a richiesta e l'accesso remoto. Connettiti da qualsiasi luogo, con utenti e implementazioni illimitati. > > Conclusione: valutazione di **4.9/5** stelle assegnate da 288 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza dualmon? Servizio di accesso remoto a livello aziendale per le piccole e medie imprese. Le sessioni di assistenza remota su richiesta illimitate sono perfette per qualsiasi azienda di supporto tecnico di qualsiasi dimensione. Disponibili anche piani di accesso non presidiato. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.9/5** | 288 Recensioni | | Facilità d'uso | 4.9/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: dualmon - **Area geografica**: San Diego, USA - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 19,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Regno Unito, Stati Uniti ## Funzionalità - Accesso a monitor multipli - Accesso da dispositivi mobili - Accesso non presidiato - Accesso/Controllo remoto - Chat dal vivo - Chat/Messaggistica - Condivisione dello schermo - Condivisione di documenti - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Gestione e monitoraggio da remoto - Registrazione della sessione - Registrazione dello schermo - Risoluzione dei problemi - Strumenti collaborativi - Strumenti di diagnostica - Trasferimento di file ## Integrazioni (2 in totale) - Google Calendar - Microsoft Outlook ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica ## Categoria - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) ## Categorie correlate - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) - [Software per desktop remoto](https://www.capterra.it/directory/31955/remote-desktop/software) ## Alternative 1. [Supremo Remote Desktop](https://www.capterra.it/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) 2. [TeamViewer ONE](https://www.capterra.it/software/122252/teamviewer) — 4.6/5 (11636 reviews) 3. [AnyDesk](https://www.capterra.it/software/149595/anydesk) — 4.6/5 (1795 reviews) 4. [RemotePC](https://www.capterra.it/software/173304/remotepc) — 4.7/5 (583 reviews) 5. [Zoho Assist](https://www.capterra.it/software/181775/zoho-assist) — 4.7/5 (1476 reviews) ## Recensioni ### "Robust and Reliable, pity it is so laggy" — 4.0/5 > **Michael** | *20 dicembre 2017* | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Affordability: Pricing model is excellent Simplicity: It doesn't try to do everything, but what functions it does have it does well reliability: I have never experienced an outage or unavailability issues > > **Inconvenienti**: Web-based creates significant lag. even 2 computers in the same room on a 100/50 Mbit connection is very laggy. They need to establish client-client connections after authentication to improve the experience. No Mobile support: im not supporting Mobile devices remotely yet, but all my customers have them.. File Transfer speeds: Transfering files is quite slow, probably due to the non client-Client connections. > > it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers. ----- ### "Dualmon @ PowerChurch Software" — 5.0/5 > **Dan** | *16 luglio 2026* | Sviluppo di programmi | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Price, ease of use, does what we need without a lot of what we don't. My techs didn't have a lot of specific things they could point to about it, but they're in it every single day, and it works for them. > > **Inconvenienti**: Getting Mac users to set necessary permissions on their side can sometimes be problematic. My techs have expressed that they would like to be able to customize the assist codes, and that seems to be because people try to click "Get Assistance" after 6 characters. I suspect that generated code is non-negotiable, so a visual indication in the Embeddable Assist Widget (ie. "\_ \_ \_ - \_ \_ \_ - \_ \_ \_" to show that 9 characters plus dashes are expected) would be helpful. > > We moved to dualmon from self-hosted screenconnect, and the process was seamless. We rely a lot on remote access to assist our customers, and dualmon has provided that. Once we get connected, everything works as expected, and my techs say that it's quick and gets the job done. ----- ### "Recommended" — 3.0/5 > **Cristian** | *3 agosto 2020* | Ingegneria civile | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: It's easy to use and to implement, it has multiple users and it is very reasonably priced. > > **Inconvenienti**: It is slow compared to other similar software > > Decent experience, should improve speed ----- ### "Simpler than TeamViewer with easy numeric connection codes" — 5.0/5 > **Greg** | *17 luglio 2026* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I came across dualmon through a website and found it much simpler to use than TeamViewer. The best part is connecting to a customer — the connection code is registered using numbers only, which is a lot easier than dealing with codes that mix in alphabet letters. It makes getting connected quick and error-free > > **Inconvenienti**: So far I haven't run into any major issues. It would be nice to see even more integrations down the road, but the core remote access experience has been smooth > > I stumbled upon Dualmon on a website, and after trying it out, I found it much more convenient than TeamViewer. What I love most is how we connect with clients: the access codes consist only of numbers, without any confusing alphabets. This makes the connection process so much faster and easier compared to typing in mixed alphanumeric codes. ----- ### "Best remote software by far" — 5.0/5 > **Buster** | *2 luglio 2026* | Computer e sicurezza della rete | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I love that it's reasonably priced and easy to use. No complicated nonsense. I have a number of customers with this installed on their machines, making it easy to help them quickly with their issues. I also use the single-use software for customers who call in for a quick repair. > > **Inconvenienti**: My only complaint is the lack of reminders for renewal. Otherwise, I am extremely happy with Dualmon. > > I can help a customer from anywhere I have internet service, and that keeps customers loyal. I've actually been on the road and had a customer call with an urgent question. I simply pull over, pull up the app on my phone, and solve the issue. ----- Pagina: 1/13\ Avanti: [Pagina successiva](https://www.capterra.it/software/145125/dualmon-remote-access?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/145125/dualmon-remote-access) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati