--- description: Scopri le funzionalità di dualmon, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per assistenza remota](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.it/software/145125/dualmon-remote-access Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/145125/dualmon-remote-access?page=2) > Una soluzione sicura basata sul web per l'assistenza a distanza a richiesta e l'accesso remoto. Connettiti da qualsiasi luogo, con utenti e implementazioni illimitati. > > Verdict: valutazione di **4.9/5** stelle assegnate da 278 utenti. Soluzione più votata per **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza dualmon? Servizio di accesso remoto a livello aziendale per le piccole e medie imprese. Le sessioni di assistenza remota su richiesta illimitate sono perfette per qualsiasi azienda di supporto tecnico di qualsiasi dimensione. Disponibili anche piani di accesso non presidiato. ## Statistiche e valutazioni | Metrica | Valutazione | Dettaglio | | **Nel complesso** | **4.9/5** | 278 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.9/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: dualmon - **Area geografica**: San Diego, USA - **Fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 19,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Regno Unito, Stati Uniti ## Funzionalità - Accesso a monitor multipli - Accesso da dispositivi mobili - Accesso non presidiato - Accesso/Controllo remoto - Chat dal vivo - Chat/Messaggistica - Condivisione dello schermo - Condivisione di documenti - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Gestione e monitoraggio da remoto - Registrazione della sessione - Registrazione dello schermo - Risoluzione dei problemi - Strumenti collaborativi - Strumenti di diagnostica - Trasferimento di file ## Integrazioni (2 in totale) - Google Calendar - Microsoft Outlook ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica ## Categoria - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) ## Categorie correlate - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) - [Software per desktop remoto](https://www.capterra.it/directory/31955/remote-desktop/software) ## Alternative 1. [Zoho Assist](https://www.capterra.it/software/181775/zoho-assist) — 4.7/5 (1355 reviews) 2. [TeamViewer](https://www.capterra.it/software/122252/teamviewer) — 4.6/5 (11616 reviews) 3. [AnyDesk](https://www.capterra.it/software/149595/anydesk) — 4.6/5 (1775 reviews) 4. [RemotePC](https://www.capterra.it/software/173304/remotepc) — 4.7/5 (583 reviews) 5. [Iperius Remote](https://www.capterra.it/software/219280/iperius-remote) — 4.3/5 (227 reviews) ## Recensioni ### "Robust and Reliable, pity it is so laggy" — 4.0/5 > **Michael** | *20 dicembre 2017* | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Affordability: Pricing model is excellent Simplicity: It doesn't try to do everything, but what functions it does have it does well reliability: I have never experienced an outage or unavailability issues > > **Inconvenienti**: Web-based creates significant lag. even 2 computers in the same room on a 100/50 Mbit connection is very laggy. They need to establish client-client connections after authentication to improve the experience. No Mobile support: im not supporting Mobile devices remotely yet, but all my customers have them.. File Transfer speeds: Transfering files is quite slow, probably due to the non client-Client connections. > > it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers. ----- ### "ALL AROUND WINNER" — 5.0/5 > **Charles** | *27 marzo 2025* | Contabilità | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I use this product to log into clients in my CPA practice. It is simple to use and not overly complicated with a ton of dashboard features that most people will never use like other software. It also allows a section to use by other staff so that we have dual access to the client. On occasion, clients I normally don't remote into on a routine basis ask me to fix something on their computer. Walking them through simple installation through the install process is very easy. Then I just delete their computer off my dashboard of clients. Easy peasy the way it should be. The cost is reasonable where I can easily absorb it onto my overhead as clients typically do not want to be charged for remote access. > > **Inconvenienti**: I have not run into any problems with this. At one point I was having some difficulty setting up dual remote status for me and the bookkeeper to access the client computer, but tech walked me through it and we were able to do future setup easily once we understood it. I think we may have been overcomplicating it. > > I was using logmein.com prior to switching to Dualmon. Logmein went public and the cost skyrocketed enough where I could just not absorb the cost. Dualmon has been consistent in pricing and service. There is no reason to look elsewhere when it works and not at a heart stabbing cost. ----- ### "works great, very affordable" — 5.0/5 > **Michael** | *8 gennaio 2026* | Reti informatiche | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: easy to use and very reliable and much more affordable than most competitors. I cant recall ever having a problem with it, just login and connect to your system. has just about every feature you would need, i highly recommend dualmon > > **Inconvenienti**: I really cant think of any negatives for the product as i already said it just works as expected, and i cant think af any downtime ever, so its also very reliable ----- ### "Recommended" — 3.0/5 > **Cristian** | *3 agosto 2020* | Ingegneria civile | Tasso di raccomandazione: 4.0/10 > > **Vantaggi**: It's easy to use and to implement, it has multiple users and it is very reasonably priced. > > **Inconvenienti**: It is slow compared to other similar software > > Decent experience, should improve speed ----- ### "Strong Value for IT Teams" — 5.0/5 > **John** | *26 dicembre 2025* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We’ve been using Dualmon for over a year now, and it has consistently impressed. The platform is noticeably easier to use than other remote‑access solutions we’ve worked with in the past, with a clean interface and straightforward setup that makes daily use effortless. On top of that, Dualmon is very competitive in pricing, offering strong value without sacrificing reliability or features. It’s been a solid, dependable tool for workflows, and we're glad we made the switch > > **Inconvenienti**: One area that could be improved is the clarity of the toggles at the top of the viewer. They work well once you understand them, but clearer labeling or more intuitive icons would make the interface even easier for new users. > > I also really appreciated how easy it was to add members of my team for remote access. The process is straightforward and saves a lot of time compared to other tools I’ve used, making team collaboration much simpler. ----- Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/145125/dualmon-remote-access?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/145125/dualmon-remote-access) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati