Cos'è Skubana?

Immagina se il tuo software di spedizione avesse capacità di gestione stock multicanale. Immagina se i tuoi ordini di acquisto fossero sincronizzati con le tue analisi. Immagina di poter combinare tutti gli strumenti software attualmente in uso per gestire la tua azienda di e-commerce in un'unica piattaforma cloud centralizzata, a una frazione del costo. Non immaginare più, perché Skubana sta cambiando il modo in cui i rivenditori in e-commerce gestiscono le loro operazioni di back-end. Iscriviti oggi per provare cosa significa vendere quando l'intera azienda è sincronizzata.

Chi utilizza Skubana?

Una piattaforma ERP cloud multifunzione di livello enterprise sufficientemente scalabile per ospitare aziende di e-commerce di piccole, medie e grandi dimensioni, il tutto a una frazione del costo.

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Recensioni su Skubana

Punteggio medio

Nel complesso
4,8
Facilità d'uso
4,6
Servizio clienti
4,7
Caratteristiche
4,6
Rapporto qualità-prezzo
4,6

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
84%
4
15%
3
1%
Vik
Owner (USA)
Prodotti tessili, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great platform, good support, easy to use.

5,0 2 anni fa

Commenti: I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable amount of $$ on payroll and overall just helped us grow our business over the last year plus we have been using them.
I do not usually write reviews, but felt the need to do so in this case with the hope it will help others that find themselves in the same situation i was in.

Aspetti positivi:

We are a high volume e-commerce company selling across many sales channels for 10 years now. During those years we have tried many different platforms and none of them really worked out for us, they all always did some things right and many things wrong. Skubana was our last try before trying to build our own platform (which could be costly and come with a lot of headaches). Fortunately for us and kind of surprisingly, Skubana turned out to fill 99% of our needs. They have direct integrations with all the majors sales channels and other e-commerce tools/softwares and they also have indirect (via third party) integrations with the rest of the lesser known tools and software one may need to run their ecom business. They priced out much better than the previous platforms we used in the past and they offer support via chat at all times on top of having your account manager to help you out.

Aspetti negativi:

The native shipping labels creation, but you can connect to other tools that can get the job done.

Utente Verificato
Chief Technology Officer (USA)
Utente LinkedIn Verificato
Telecomunicazioni, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

Omni Channel made easier and better visibility into marketplace profitability

5,0 5 anni fa

Aspetti positivi:

1. Ties all marketplaces and websites under one roof! Enough said. 2. Allows you to see profitability and sales in various forms including: per sku, by marketplace, top grossing items, overall profitability, desired dates. All of this allows a business to make better decisions on which products are winners and losers. And it enhances your ability to know which products are doing better on the different marketplaces. 3. View inventory levels at all your warehouses as well as customizing how you see the inventory. 4. Auto generated PO's based on historical sales. This feature takes the guess work out of knowing which items need to be in-stock especially if you are selling through FBA. You can configure this feature in various ways to allow customization based on your inventory and PO needs. 5. Open API - This is important if you are a more advanced seller and need to integrate Skubana into other apps or platforms. 6. The support team at Skubana has been wonderful to work with and very responsive. They do a much better job that other software companies. Support is included with your package. You can email or talk with a live person in the U.S! And you are never rushed or pressured to get off the phone. 7. They are focused on building features that help you sell more. And in the 2 years we have been using the Skubana software it has gotten better with the new features they have released.

Aspetti negativi:

1. This platform is jammed packed with so many features that you can get a bit overwhelmed. On the filp side, when you do get overwhelmed just email your account manager. Our account manager has been a pleasure to work with.

Eric
Eric
Founder (USA)
Utente LinkedIn Verificato
Elettronica di consumo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Exactly What We Needed - Switched from a Competitor and Have Never Looked Back. Great Software!

5,0 5 anni fa

Aspetti positivi:

What I like about Skubana is that it seems to be designed by an actual business owner instead of some programmers who think they understand what business people need to run a business. While just about any program out there can help with connecting the various channels (ie: Amazon, eBay, Newegg, BigCommerce, etc) Skubana shines in that it also tracks Analytics to make business decisions necessary to grow and optimize your business. We started with Jazva, which promised a lot, but failed to deliver on so many counts (and customer service was absolutely terrible) and so my expectations when checking out Skubana was actually quite low. However, I've been pleasantly surprised and actually excited at the level of customer service you receive. You have a dedicated account manager as well as chat support (instead of the ol' bait and switch technique where you get a great account manager and then Tier 4 Help after a month). Our account manager has been there since day one and answers emails within hours, which is fantastic. Especially when you're learning. In addition, their programmer, represetative was fantastic and helped load a ton of data into the system to help with our metrics (another thing the competition couldn't do) and was pleasant to work with as well. Finally, what I like about Skubana is their partnerships in the industry. The representative gone above and beyond to connect us with partners to further cater to our unique business needs. NET: We love Skubana!

Aspetti negativi:

While the Analytics are a definite pro and what sets them apart from the industry, Skubana could improve with how they're laid out. Data right now is everywhere in their Analytics module and sometimes it's hard to find what you're looking for. However, to combat that, we've created a spreadsheet that better organizes the data, making it easier to read. Again, though, Skubana is the only company that we've found that has this type of granular data (channel fees, velocities, etc) -- and they've also said they're looking to revamp their metrics section, so hopefully it will be easier to read.

Utente Verificato
Director of Operations (Canada)
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great platform

5,0 3 anni fa

Commenti: All in all I highly recommend this platform.

Aspetti positivi:

We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.

Aspetti negativi:

Small bugs and annoyances which I know they are working on fixing.

Jose
Supply Chain Manager (USA)
Beni di consumo, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The essential tool for Multi-Channel businesses

5,0 2 anni fa

Commenti: Overall Skubana is an essential part of our business to integrate between all our sales channels and warehouses. It also allows for switching from FBA to FBM with a simple toggle switched on or off, in a situation where Amazon inventory is stocked out.

Aspetti positivi:

Skubana makes it very easy to manage multi-channel orders and fulfillment. It's an essential tool for our E-Commerce business with several different sales channels and fulfillment partners. Skubana allows us to have everything tied together under 1 platform, giving us a lot of flexibility in directing volume to specific Warehouses. The order bot tools are also very important as it automates a lot of the order management process, saving time and money. Additionally, due to Skubana's ability to integrate with all our sales channels and warehouses, it allowed for a quick and seamless switch from FBA to FBM during the early pandemic days in March 2020 when FBA fulfillment times with Amazon reach upwards of 3-4 weeks delayed.

Aspetti negativi:

The configuration process to set up certain account settings or actions isn't always easy or streamlined and can require contacting support for several days as they walk you through the setup process.