--- description: Scopri le funzionalità di Mews, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mews - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di gestione alberghiera](/directory/20031/hospitality-property-management/software) > [Mews](/software/145487/mews-commander) # Mews Canonical: https://www.capterra.it/software/145487/mews-commander Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/145487/mews-commander?page=2) > Piattaforma cloud fra le più all'avanguardia per gli hotel che desiderano offrire agli ospiti esperienze innovative e automatizzare le procedure di back-office. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 59 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Mews? La flessibilità della piattaforma consente a Mews di offrire i propri servizi a strutture di tutte le dimensioni, compresi hotel-boutique, residence, bed and breakfast, gruppi alberghieri globali e catene di ostelli. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 59 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.4/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Mews - **Anno di fondazione**: 2012 ## Contesto commerciale - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: francese, inglese, olandese, spagnolo, tedesco - **Paesi disponibili**: Australia, Austria, Belgio, Canada, Cechia, Danimarca, Finlandia, Francia, Germania, Giappone, Grecia, Guernsey, Irlanda, Italia, Lettonia, Lussemburgo, Malaysia, Malta, Messico, Norvegia e altri 13 ## Funzionalità - Assistenza clienti - Automazione del marketing - CRM - Creazione di report/analisi - Elaborazione di pagamenti - Gestione dei calendari - Gestione del personale - Gestione dell'esperienza degli ospiti - Gestione della manutenzione - Gestione delle prenotazioni - Integrazione di GDS/OTA - Prenotazioni online - Punto di vendita ## Integrazioni (59 in totale) - 4SUITES - Adyen - Akia - Amadeus - Asksuite - Atomize - Book4Time - Bookboost - Booking - Cendyn CRM - Customer Alliance - D-EDGE - Dailypoint - Duve - EasyWay ... e altre 44 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) ## Categorie correlate - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) ## Alternative 1. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1562 reviews) 2. [Guesty](https://www.capterra.it/software/159377/guesty) — 4.4/5 (473 reviews) 3. [Lodgify](https://www.capterra.it/software/131924/lodgify) — 4.5/5 (1289 reviews) 4. [eZee Absolute](https://www.capterra.it/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [Breezeway](https://www.capterra.it/software/186514/breezeway) — 4.6/5 (195 reviews) ## Recensioni ### "Great PMS for large Hotel/Hostel" — 5.0/5 > **Stephen** | *28 febbraio 2024* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: - Flexibility of product - Large number of integrations - Continuous development to improve the product. > > **Inconvenienti**: - Support emails aren't clearly handled, they need a dedicated support portal to follow tickets. Right now following up on old tickets means searching old emails as each response from Mews creates a new email chain without any context. > > Great PMS in general, always advise Mews as a top product (though it comes with the price tag). For large hostels, chains or large hotels, I believe this is the most future proof PMS for the time being. ----- ### "Mews, a modern and intuitive PMS" — 5.0/5 > **Craig** | *23 aprile 2025* | Industria alberghiera | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Intuitive interface, web based, feature rich > > **Inconvenienti**: Lack of finance system integration, subscription payment should not be set aside revenue collected. ----- ### "Nice for Holiday-Hotels, Non-Working for Business-Hotels" — 2.0/5 > **Harald** | *15 gennaio 2025* | Industria alberghiera | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Patent solution is working fine, if you have no Business guests or Companies or Cost assumption declaration. For holiday-Hotels MEWS maybe work fine, for business hotels it's a nightmare. > > **Inconvenienti**: No payment solutions für Business-partners, workflow extremely bad for business-partners. They are not able to enter their business addresses together with the booking. For this reason all Business-invoices has to be cancelled and manually new written. Sorry, that's only ugly. Nobody helps if you have problems. When starting with MEWS there isn't anybody you can ask. Workflow is very special and needs time to understand, very much time and faults happens in this time. > > MEWS is modern, has big goals, but they are far away from the reality. Mostly we have guest for business-reasons and from companies. Invoicing makes double work. Business guests can't pay with credit card, the check-in-terminal works great for private guests, for business-guests it's unusable ----- ### "A game changer" — 5.0/5 > **Jesper** | *4 luglio 2024* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Working mostly in the backend of the system it has been revolutionary for me, and the hotel, when we switched to Mews about 5 years ago, the number of integrations and how easily they connect is nothing like I've seen before. So do yourself a favor and switch from that legacy system of yours to Mews and the revenue streams will open. > > **Inconvenienti**: Not much really but do mind now if you switch from a legacy system that you pay every 1-2 years to do an upgrade to get some new functions. With Mews you need to keep yourself and the staff alert on new functions and constantly evolve with the system to get the most out of it. In Mews updates come every week, some big some small. With great functionality comes great responsibility to use it. > > Mews constantly helps us to streamline our operations and get smarter about the way we work and find new revenue streams. We have since covid (we turned to Mews in sep 2019) been breaking new revenue records almost every month, this would not have been possible without Mews and all the integrations that comes along\! ----- ### "Hotel software" — 4.0/5 > **vicky** | *6 giugno 2023* | Industria alberghiera | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: if you want software to manage rooms and booking engine this is for you. we are a wedding venue so its not been quite as adaptable as we wanted it to be. > > **Inconvenienti**: onboarding was very complicated and set up was all on the venue, we had a lot of pre paid deposits to move over from old system and this was manual > > very limited touch reservations - before we had to take payment for all of them manually. the guest communication emails are helpful ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/145487/mews-commander?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/145487/mews-commander) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dati strutturati