--- description: Scopri le funzionalità di Mews, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mews - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di gestione alberghiera](/directory/20031/hospitality-property-management/software) > [Mews](/software/145487/mews-commander) # Mews Canonical: https://www.capterra.it/software/145487/mews-commander Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/145487/mews-commander?page=2) > Piattaforma cloud fra le più all'avanguardia per gli hotel che desiderano offrire agli ospiti esperienze innovative e automatizzare le procedure di back-office. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 59 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Mews? La flessibilità della piattaforma consente a Mews di offrire i propri servizi a strutture di tutte le dimensioni, compresi hotel-boutique, residence, bed and breakfast, gruppi alberghieri globali e catene di ostelli. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 59 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.4/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Mews - **Anno di fondazione**: 2012 ## Contesto commerciale - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: francese, inglese, olandese, spagnolo, tedesco - **Paesi disponibili**: Australia, Austria, Belgio, Canada, Cechia, Danimarca, Finlandia, Francia, Germania, Giappone, Grecia, Guernsey, Irlanda, Italia, Lettonia, Lussemburgo, Malaysia, Malta, Messico, Norvegia e altri 13 ## Funzionalità - Assistenza clienti - Automazione del marketing - CRM - Creazione di report/analisi - Elaborazione di pagamenti - Gestione dei calendari - Gestione dei canali - Gestione del personale - Gestione dell'esperienza degli ospiti - Gestione della manutenzione - Gestione delle entrate - Gestione delle prenotazioni - Gestione delle prenotazioni - Gestione delle pulizie - Gestione tariffaria - Integrazione di GDS/OTA - Prenotazioni online - Punto di vendita - Third-Party Integrations ## Integrazioni (58 in totale) - 4SUITES - Adyen - Akia - Amadeus - Asksuite - Atomize - Book4Time - Booking - Cendyn CRM - Customer Alliance - D-EDGE - Dailypoint - Duve - EasyWay - Event Temple ... e altre 43 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) ## Categorie correlate - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) - [Software per prenotazioni](https://www.capterra.it/directory/20032/reservations/software) - [Gestionale per case vacanze](https://www.capterra.it/directory/30616/vacation-rental/software) ## Alternative 1. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1607 reviews) 2. [Yanolja Cloud Solution Property Management System (PMS)](https://www.capterra.it/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 3. [Guesty](https://www.capterra.it/software/159377/guesty) — 4.4/5 (480 reviews) 4. [Breezeway](https://www.capterra.it/software/186514/breezeway) — 4.6/5 (195 reviews) 5. [Lodgify](https://www.capterra.it/software/131924/lodgify) — 4.5/5 (1311 reviews) ## Recensioni ### "Simply the best" — 5.0/5 > **Christian** | *4 agosto 2025* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Easy of use Hotel PMS. Great Design, helpful selflearning "university". Good value for money, fully integrated payment solution. > > **Inconvenienti**: Report section / Dashboard could be improved. We would like to have more CMS features in the guest profiles. > > Great people at MEWS, very good support, positive future thinking vibe. Safes so much time in the daily operation. ----- ### "Hotel software" — 4.0/5 > **vicky** | *6 giugno 2023* | Industria alberghiera | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: if you want software to manage rooms and booking engine this is for you. we are a wedding venue so its not been quite as adaptable as we wanted it to be. > > **Inconvenienti**: onboarding was very complicated and set up was all on the venue, we had a lot of pre paid deposits to move over from old system and this was manual > > very limited touch reservations - before we had to take payment for all of them manually. the guest communication emails are helpful ----- ### "Nice for Holiday-Hotels, Non-Working for Business-Hotels" — 2.0/5 > **Harald** | *15 gennaio 2025* | Industria alberghiera | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Patent solution is working fine, if you have no Business guests or Companies or Cost assumption declaration. For holiday-Hotels MEWS maybe work fine, for business hotels it's a nightmare. > > **Inconvenienti**: No payment solutions für Business-partners, workflow extremely bad for business-partners. They are not able to enter their business addresses together with the booking. For this reason all Business-invoices has to be cancelled and manually new written. Sorry, that's only ugly. Nobody helps if you have problems. When starting with MEWS there isn't anybody you can ask. Workflow is very special and needs time to understand, very much time and faults happens in this time. > > MEWS is modern, has big goals, but they are far away from the reality. Mostly we have guest for business-reasons and from companies. Invoicing makes double work. Business guests can't pay with credit card, the check-in-terminal works great for private guests, for business-guests it's unusable ----- ### "Overall Easy front desk usage" — 4.0/5 > **Ria** | *6 giugno 2022* | Industria alberghiera | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: It was a very easy program to allocate guests, change allocation, see the full reservation board and change rates. > > **Inconvenienti**: Unfortunately it did not comply with the new invoucing regulations for greece so we had to switch. ----- ### "Mews: Powerful and User-Friendly" — 5.0/5 > **Sami** | *8 maggio 2025* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Mews is a great balance of powerful and customisable software that is also very simple and efficient to use. Features like automatic card charging mean that a lot of work is done by the software, freeing up time for us to enhance guest experience. Mews also has built-in, comprehensive training via Mews University, meaning new starters can quickly learn how to use the software with minimal training. Mews also regularly releases new features, including an AI digital assistant that is extremely helpful when you need technical support. > > **Inconvenienti**: Very little. There was a dip in the Support's response times, but this has been rectified, and the AI digital assistant is a big help. > > Excellent. Our onboarding was very well organised, with lots of support. The Mews PMS is very cutting-edge, with new features constantly being added, and AI that works\! ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/145487/mews-commander?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/145487/mews-commander) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Dati strutturati