--- description: Scopri le funzionalità di UpKeep, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UpKeep - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software CMMS](/directory/30032/cmms/software) > [UpKeep](/software/145635/upkeep) # UpKeep Canonical: https://www.capterra.it/software/145635/upkeep Pagina: 1/54\ Avanti: [Pagina successiva](https://www.capterra.it/software/145635/upkeep?page=2) > CMMS basato sul cloud che semplifica gli ordini di lavoro e la gestione delle strutture. Crea progetti, assegna ordini di lavoro e gestisci le risorse. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 1322 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza UpKeep? Settore manifatturiero, gestione degli impianti, flotte, hotel, petrolio e gas, costruzioni, municipi, distribuzione, magazzinaggio, ristoranti, servizi di pubblica utilità, chiese, istruzione, industria alimentare, imballaggi ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 1322 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: UpKeep Technologies - **Area geografica**: Los Angeles, USA - **Anno di fondazione**: 2014 ## Contesto commerciale - **Prezzo di partenza**: 20,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: cinese, francese, inglese, spagnolo - **Paesi disponibili**: Australia, Brasile, Canada, Cina, Germania, Giappone, India, Irlanda, Isole Vergini Americane, Isole Vergini Britanniche, Messico, Nuova Zelanda, Regno Unito, Spagna, Stati Uniti, Sudafrica ## Funzionalità - Acquisizione di immagini - Asset Lifecycle Management - Automazione dei processi e dei flussi di lavoro - Avvisi/Notifiche - Check-in/Check-out - Controllo dell'inventario - Controllo di qualità - Creazione e design di moduli - Cronologia dei servizi - Facility Asset Management - Firma elettronica - Gestione degli audit - Gestione degli spazi - Gestione dei calendari - Gestione dei moduli - Gestione dei tecnici - Gestione del deprezzamento - Gestione del lavoro - Gestione dell'inventario - Gestione della configurazione - Gestione della disponibilità - Gestione della manutenzione - Gestione delle apparecchiature - Gestione delle attività - Gestione delle fatture - Gestione delle immobilizzazioni - Gestione delle ispezioni - Gestione delle richieste di servizio - Informazioni sul veicolo - Manutenzione delle apparecchiature - Manutenzione preventiva - Moduli personalizzabili - Monitoraggio degli ordini - Monitoraggio dei cespiti - Monitoraggio dei costi - Monitoraggio delle riparazioni - Monitoraggio ore online - Parametri prestazionali - Pianificazione della manutenzione - Pianificazione in tempo reale - Prenotazioni online - Programmazione - Promemoria - Quadro della attività - Real-Time Data - Real-Time Monitoring - Report personalizzabili - Tracciabilità del tempo di inattività - Trascinamento della selezione (Drag & Drop) - Visualizzazione di dati ... e altre 56 funzionalità ## Integrazioni (25 in totale) - Azuga Fleet - ClearBlade - Coupa - Linxup - Looker - Microsoft Azure - Microsoft Excel - Microsoft Power BI - Microsoft Teams - Mingo Smart Factory - Motive - Okta - One Step GPS - OneLogin - Procore ... e altre 10 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software CMMS](https://www.capterra.it/directory/30032/cmms/software) ## Categorie correlate - [Software CMMS](https://www.capterra.it/directory/30032/cmms/software) - [Software di gestione delle strutture scolastiche](https://www.capterra.it/directory/32538/facilities-management-for-schools/software) - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) - [Software di gestione della manutenzione](https://www.capterra.it/directory/30058/maintenance-management/software) - [Software per la manutenzione di edifici](https://www.capterra.it/directory/30102/building-maintenance/software) ## Alternative 1. [Fracttal One](https://www.capterra.it/software/159911/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.capterra.it/software/179296/getmaintainx) — 4.8/5 (1024 reviews) 3. [Limble](https://www.capterra.it/software/162600/limble-cmms) — 4.8/5 (744 reviews) 4. [eMaint CMMS](https://www.capterra.it/software/100468/emaint-cmms) — 4.5/5 (385 reviews) 5. [Maintenance Connection](https://www.capterra.it/software/12444/maintenance-connection) — 4.4/5 (443 reviews) ## Recensioni ### "Crucial Team Management" — 5.0/5 > **Dirk** | *29 luglio 2019* | Proprietà immobiliari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it. > > **Inconvenienti**: The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it. > > This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level. ----- ### "Best overall usability" — 5.0/5 > **Jonathan** | *27 novembre 2019* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field. > > **Inconvenienti**: There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package. > > Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks. ----- ### "Work orders works well on mobile app." — 2.0/5 > **Nolan** | *28 dicembre 2023* | Servizi ambientali | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Ease of use by technicians (mobile app), preventative maintenance scheduling was very robust. > > **Inconvenienti**: Overall sluggish UI, cloud based requirements (little to no “offline” mode), limited search parameters, limited locations and tracking, lack of aggregate or average cost on items, no PO look up in parts browser, part categories are allowed to be random, no PO dates assigned (unless manually entered and manipulated), limited purchase history, pricing updates are updated on fulfilled purchase and work orders, can only use “inventory adjustments” to remove items outside of work orders, can use the same function to add inventory without PO, lack of PO approval process for management, PO view only available on administrator level security access, lack of internal messaging system. > > We began using Upkeep in 2021 at the start up of our new company. Our asset list includes over 300 units, 165 of them needing regular preventative maintenance. From the beginning, the approximate monthly user license fee near $100 seemed high, but not for a system that was sold to us as an all-encompassing platform. As it turns out, Upkeep fell far short of that level. We began using Upkeep prior to the preventative maintenance module roll out they use now, and right away we found that recurring work orders were not populating correctly, most notably re-using work order numbers (which should be unique), and not populating at the correct time. This was mostly solved when the PM roll out took place in 2022, but the amount of labor time on our end to correct this recurring work order problem was excessive to say the least. Tech support was very limited, in that they were only able to train in how to use the new module. It didn’t help that when they migrated away from recurring work orders to PM, the functionality ceased on all our existing work orders. Many of our assets had several months of missed maintenance due to this as we frantically tried to catch up. The PM module still took over a year to establish a working capability, with many bugs found and long delays for fixes. The work order function still worked very well, especially for the technicians using the mobile app. Aside from always requiring an internet connection. It took some time, but we were able to manipulate the software to sort work orders correctly. Purchase orders and parts brought around a host of new problems. The first, and most noteworthy, is that our accounting department, who only required viewing of PO’s that are in the system, required an administrator’s license. This took one of the very expensive licenses away from a technician for a user that didn’t need full unfettered access. In addition, there were no custom security variations that wouldn’t require a full license to simply view purchase order data. Regarding purchasing, inventory control and cost appropriations, it is important to note that to change the pricing of an individual item in Upkeep, one must update the part in their parts/inventory module. There is no function in a working PO that allows for updating of current price. This has two problems. First, as prices fluctuate from vendor to vendor and day to day, an updated last cost is very important. Second, when updating the price in Upkeep’s Parts module, the cost would update all work and purchase orders from the past, thereby adjusting overall costs of every PO, some of which were not due, and making them no longer match invoices to be paid. This also brings up a purchasing question that if costs are not available to be averaged, then a buyer cannot accurately predict and anticipate cost increases and make bottom line dollar saving decisions. Among these issues with parts and POs was the fact that vendor assignments are a secondary thought, taking a distant 6th position to “PO Title”, “Description”, and “Category” among other less important references. These problems truly spoke of a company and designers that had never used a proper purchase order or items/parts inventory control system. These concerns were not rectified by the time we changed software in August 2023. I don’t want to sound completely disparaged by Upkeep. Like I said before, the work order mobile app is very easy to use, and the learning curve is very shallow. Tech support always left something to be desired as well as we were presented with “workarounds” rather than solutions on a regular basis. Our annual “check-in” was with our original salesman, who was more interested in the analytics of how we paid our bill than how the software worked. When said salesman left the company, it took nearly three months to get a new account representative. When we upgraded this year to another company (which will not be named) we got all the features of Upkeep and so much more, for half the price. I wish all the best to Upkeep and all their employees, but I would not recommend this software. ----- ### "Perfect CMMS for my Needs" — 5.0/5 > **Rick** | *13 agosto 2020* | Istituzioni religiose | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports. > > **Inconvenienti**: Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget. One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it. > > Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders. ----- ### "UpKeep simplifies facility management\!" — 4.0/5 > **Lillian** | *6 marzo 2023* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: My team's maintenance management has been greatly improved thanks to UpKeep. Thanks to the app's intuitive design and constant updates, keeping track of and planning out tasks has never been simpler. If you're wanting to simplify your maintenance management procedures, go no further than UpKeep. > > **Inconvenienti**: Insufficient personalization choices may exist in UpKeep's work order forms. Improvements in functionality for the mobile app are needed. > > Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be monitored and scheduled with ease thanks to the app's straightforward design. Task delegation and real-time updates help the whole team stay on the same page. ----- Pagina: 1/54\ Avanti: [Pagina successiva](https://www.capterra.it/software/145635/upkeep?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/145635/upkeep) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati