Cos'è UpKeep?

Il CMMS di UpKeep è una moderna soluzione di gestione della manutenzione e delle risorse per il tuo team. Dal tuo desktop al telefono e persino al tablet, UpKeep è facilmente accessibile da qualsiasi luogo e in qualsiasi momento. Crea ordini di lavoro in movimento, ricevi notifiche quando le attività vengono aggiornate e, quando le risorse diminuiscono, ricevi avvisi direttamente dalla tua applicazione, rendendo la tua impresa più efficiente che mai.

Chi utilizza UpKeep?

Settore manifatturiero, gestione degli impianti, flotte, hotel, petrolio e gas, costruzioni, municipi, distribuzione, magazzinaggio, ristoranti, servizi di pubblica utilità, chiese, istruzione, industria alimentare, imballaggi

UpKeep Software - 1 UpKeep Software - 2 UpKeep Software - 3 UpKeep Software - 4 UpKeep Software - 5

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Recensioni su UpKeep

Punteggio medio

Nel complesso
4,6
Facilità d'uso
4,6
Servizio clienti
4,8
Caratteristiche
4,4
Rapporto qualità-prezzo
4,6

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
68%
4
28%
3
3%
2
0%
1
0%
Michael
Architect
Utente LinkedIn Verificato
Architettura e urbanistica, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

UpKeep is FANTASTIC!

4,0 3 anni fa
Sottotitoli in italiano disponibili nel lettore video
Dirk
Dirk
Director of Operations (USA)
Utente LinkedIn Verificato
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Crucial Team Management

5,0 4 anni fa

Commenti: This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

Aspetti positivi:

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Aspetti negativi:

The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

Risposta di UpKeep Technologies

3 anni fa

Hi Dirk, Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small. The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level. If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource. Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!

Rick
Facility Manager (USA)
Istituzioni religiose, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione
Fonte: SoftwareAdvice

Alternative considerate:

Perfect CMMS for my Needs

5,0 2 anni fa

Commenti: Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.

Aspetti positivi:

The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports.

Aspetti negativi:

Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget. One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it.

Kate
Administrative Assistant (Canada)
Relazioni governative, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Things Made Easy

5,0 2 mesi fa Nuova

Commenti: My overall experience with upkeep has been positive, it is a very professional site and very well organized; especially since I'm working with maintenance. Upkeep has work orders organized and prioritized, which makes getting the jobs done easier and within a reasonable amount of time.

Aspetti positivi:

The program practically organizes itself once the information has been put into the system, very effective.

Aspetti negativi:

The software is slightly difficult to understand for a few older employees, if there was a video tutorial to explain the ins and out of the program for those who are confused about the program.

Jamie
Grounds & Buildings Manager (USA)
Organizzazione eventi, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A very strong start, but a long way to go yet.

3,0 4 anni fa

Commenti: We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.

Aspetti positivi:

I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.

Aspetti negativi:

RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue. 1) duplicates pop up constantly and they don't go away easily. 2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating. 3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them. 4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.

Federico
Federico
CEO (Brasile)
Utente LinkedIn Verificato
Servizi bancari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Great tool to Manage your Assets

4,0 4 mesi fa

Commenti: Our overall experience using UpKeep is very good because this solution has provided accountability and transparency in the use of our assets (owned and rented)

Aspetti positivi:

This is a great solution to manage the assets, we were having issues controlling the location and distribution of our rented laptops and electronic equipment provided to consultants, after implementing the solution we were able to locate, manage and renew our equipment without effort. We also use it to track work orders because their reporting capabilities work very good with out ERP.

Aspetti negativi:

The main con would be its price, $45 per user is a little high for many small businesses budget. Since this is an important tool the training in using it is a little hard but necessary. In addition we believe the permissions management needs a little more work.