Planday

Great software

Aspetti positivi:

Planday really reduces management time compiling the rota, it is easy for staff to manage holidays and good to help managers stick to weekly staffing budgets. The punch in/out function again reduces admin time for paper timesheets and reduces the possibility of fraud.

Aspetti negativi:

It would be great to be able to set parameters and then it generate the rota for you, hopefully this will be developed in time!

Best functionality, but what's with the lagging??

Commenti: So-so. There's no better functionality on the market but the loading times are horrible.

Aspetti positivi:

I researched vigorously for the best scheduling app for our restaurant chain and Planday has the largest set of functionalities that cover all our needs.

Aspetti negativi:

The mobile app has long loading times. Our employees have iPhones and are used to swifting through mobile mobile apps with high speed. But this app sometimes loads 30 seconds, even 45 seconds while opening the app. We have contacted support, it has gone a little bit better, but employees still think it's a very slow app.

Don't get tied in

Commenti: Totally disappointed with their complete lack of customer care. Some systems trust they are good enough and don't tie you in with a contract but instead have a rolling month by month contract. PlanDay ties you in from the moment you are in discussions with them and it's a minimum 12 month contract, which they do not let you out of, even if you have told them you don't want to go ahead 6 weeks before it even begins.

Aspetti positivi:

We liked the sales person. He was very aimable and helpful

Aspetti negativi:

Charging us for what we did not use. We signed a contract but our staff subsequently told us they already used PlanDay in other jobs and it was nto good. We cancelled 6 weeks before the contract was due to start but they charged us for 12 months anyway. We asked to speak to a senior manager. Instead they set up a Direct Debit to take the full amount of money in one go, without our permission. Outrageous behaviour. If they had had a better system, we would not have cancelled.

Amazing product

Aspetti positivi:

Ease of access and usage and very convenient to maintain a contact with hr team

Aspetti negativi:

Everything is better and not least liked so far i used

Saves me a full days work

Commenti: Payday use to be a full day adventure, trying to keep track of 30 employees in an Excel sheet, calculating their supplements according to the time of work and subtracting any personnel goods. After switching to Planday payday now takes roughly an hour, and that’s only because I double check everything to be sure. I still can’t believe it’s that easy, but it is.

Aspetti positivi:

I like that it is so easy for our employees to put a shift up for sale/trade, and we no longer have to note down who switched with who. However, we still have the security of having to confirm the switch before it’s activated. My favorite part though, is the compatibility with our pay system. It saves me hours

Aspetti negativi:

In the process of confirming a switch between to employees, you can’t see whether the new employee has a shift before or after the switch, as you can when you assign a shift. Normally the system will mark them as red, because they are already scheduled to work that day. This doesn’t happen with switches, which can cause double shifts for a person.

Bespoke Hotels has implemented Planday in 5 hotels. It has been a great success.

Commenti: Improved Employee satisfaction.
Admin time efficiencies.
Increased accuracy in collating hours worked.

Aspetti positivi:

Tracking Time & Attendance - Keeps a tight track on casual hours from a management perspective but also the employees love the app by giving them clear shift times and the option to make themselves unavailable and swap shifts. Cutting Admin Time - easy to put together rotas and produce reports for payroll processing at month end. Payroll visability - easy to track daily, weekly and monthly payroll spend.

Aspetti negativi:

Even though it is relatively simple to learn how it works it does require some focus and backing from the management team.

From Nokia to iPhone

Commenti: We're a large (25+ personal) dental clinic placed in the center of Copenhagen, Denmark.
We strive to work as productive and efficient as possible, with quality and costumer service as our key words.
As a manager I used to spend several hours a week, both at work and outside work, doing schedules using exel, to make sure every shift was covered.
Usually I would spend my Easter puzzling the schedule for the upcoming summer holiday, ringing and texting assistants to sort out who I could fit in where there was a gap.
Those days are over, and even though we've used Planday for more than a year now, both my assistants, my boss and I'm still pleasantly surprised by how easy Planday is to use.
I would recommend Planday to any business with hourly scheduled staff.
Planday is like when I got my first iPhone!

Aspetti positivi:

I must admit I was a little suspicious at first, starting something new, but that changed quickly. The introduction we got, the service and help was (is!) worth 5 stars. Planday is very easy to use, very userfriendly. The ability to customize everything is great. Easy to navigate around.

Aspetti negativi:

I've been thinking about this for a long time now and I simply can't find any cons.

Planday

Commenti: Planday helps breakdown my hectic schedule, and updates me the minute there is a schedule change.

Aspetti positivi:

I like having an app on my phone that has my work schedule and the ability to clock in and out on my phone.

Aspetti negativi:

I don't like that there is google tracking on it everywhere I go. I also wish the layout was a bit more user friendly.

Easy to use

Commenti: We use Planday at my work. We have about 100 volunteers taking shifts almost any time of the day and week. So with planday we can easy see who is at work when.

Aspetti positivi:

The app is great and Planday keeps working on it. I have used it for almost two years and it is really useful now.

Aspetti negativi:

Contacts in the app is not working. But that is about all I can think of.

Very well made app

Commenti: Planday is a very well made app for making schemes.

Aspetti positivi:

You can choose your shifts.

Aspetti negativi:

its a little hard to know where to go and choose shifts, because you have two schemes. one on the front page and one on the shiftplan page and at first i thought you had to get shifts there but i couldnt so i neede to do it on the front page where i didn't have as much to look at visually to give a picture of which shift it was.

Great product

Aspetti positivi:

I have been using Planday from two years and I wouldn’t change it with another product. It is accurate easy to use and multi tasking .

Aspetti negativi:

I don’t think there is something I dislike

Great Add-On for Practice Mgmt Systems Missing HR Functionality!

Commenti: My office uses a practice management system with next to zero HR functions, a terrible time clock, and no integration with platforms from other vendors. We were looking for a platform that would allow employees to see their schedules, request vacations, switch shifts, etc. we also wanted a time clock that integrated with quickbooks. PlanDay lets us do all of this quickly and easily. We have been able to literally cut our time spent on payroll by over 50%, and reduce scheduling time by at least 1/3.
The other features have also helped us streamline, organize, and centralize our HR activities while “going paperless.”
The app is user friendly and our employees love using it, we’ve even noticed a recognizable boost in employee morale since starting PlanDay

Aspetti positivi:

Great sales, customer service, training, and tech personnel! Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers. No pushy attempts to up sell, wanted to give me only the functionality I actually needed. Looked at several different platforms, PlanDay was by far the most user-friendly and visually appealing. Time clock feature syncs super easily and accurately with QuickBooks for Payroll, and employees love being able to clock in on their smartphones. LOVE the reporting feature that tracks attendance tardiness and other metrics for direct input into performance reviews. App is fantastic and employees love it. Provides pretty much all the functionality we need to go paperless with most of our HR functions - scheduling, shift changes/time off requests, payroll (via quickbooks sync), keeping track of benefits, personnel files, etc.! Has saved us significant time and money spent on HR!

Aspetti negativi:

I do wish there were some additional things I could do and more parameters/constraints I could add within the scheduling function to make things quicker and catch certain potential errors. For example, I’d love to be able to put in certain legal requirements/constraints and have the scheduler not allow me to break them (e.g. lunch for each employee must be no later than 5.5 hrs after shift start). Not really a huge deal, would just be a convenient accuracy check for me. Also wish I could send invites and more things via SMS for those without smartphones without employee needing to be charged.

LoveLoveLove PlanDay!

Commenti: PlanDay was the best decision we made this year. Easy, fast and user friendly for both management and employees!

Aspetti positivi:

We'd been looking for an online scheduling tool for the last few years, but all of them provided only information from the employee's point of view. PlanDay was the first (only?) to provide the ability for us to toggle back and forth from the employee view to the management, or "position view". Moreover, the customer service is beyond compare. What an incredible tool PlanDay has been for us!

Aspetti negativi:

We have 2 requests: 1) We would love to have the capacity to block employees in advance from being scheduled on future shifts. For example, if an employee wants to attend their family reunion in October, we'd love to have the capacity to block those shifts NOW to prevent them from being accidentally scheduled in October. While the employee has this capacity, we would prefer to have it as well. 2) Similarly, since students comprise at least 50% of our staff, we would love, as managers of PlanDay, for US to have the capacity to block out certain portions of certain days for our staff who are students taking classes in school. Again, this would prohibit them from being accidentally scheduled while they're in class. Again, while employees have this capacity, we would prefer to have it as well.

Good system with a few glitches to befixed

Aspetti positivi:

Love that it works in the location of your business to deter fraudulent activity , this happens a lot with other software

Aspetti negativi:

Although it does the above it does have some issues with accuracy and glitches within the system but thy have sod will be sorted

Using planday

Commenti: Really great experience easy to use app and it’s handy to have the desktop version too

Aspetti positivi:

Really easy to use, great layout so it’s very clear for staff members to use. The swap shift feature is a great addition.

Aspetti negativi:

the only downside to this app is that some features can only be done on the desk top website such as requesting holidays

Very user friendly, great organizer, creates easy communication between management and staff.

Aspetti positivi:

The App makes it very easy to keep scheduling organized. Very user friendly. After a short period of time getting used to Planday you will feel very comfortable. Customization for every aspect of the App makes it very easy to use the things you want and filter out the things you don't need. Allows for easy communication access between all users, from staff to management.

Aspetti negativi:

There are no major issues with Planday. One thing that would make it easier for the staff, is plugging in their availability over the course of time versus having to select each day off for the remainder of the calendar. For example: If you want to request availability for being off every Tuesday from 12-5 for the next two months you have to manually enter each Tuesday's availability. Instead of being able to select the date range one time.

Employee Scheduling Software

Commenti: I used the software more or less successfully for one year but then realized that not all of my employees were able to manage with it. Unfortunately, I was not able to get everyone on board with using it properly. Also, it wasn't really set up to handle the type of work (tours) I was offering to my employees. It would be much better for strictly shift work where each shift was stand alone. My tours can be multi day which didn't connect too well together.

Aspetti positivi:

Ease of use, employee set up, interactive communication with employees, visual information that is calendar based, employees can be divided into groups by job skills so that shifts can be offered to the people with the correct skills for the job.

Aspetti negativi:

A year long contract that you are locked into with no warning that it is up for renewal. Some forms of communication (but not all) with employees is cumbersome and makes more work for the administrators.

Customer support let it down

Commenti: Disappointed

Aspetti positivi:

It has many good features, our staff scheduling department like the scheduler, Payroll like the punch clock.

Aspetti negativi:

It is not very flexible and we are still waiting for issues to be resolved some 8 months on. We cant use it for payroll as there is an issue within Planday that the development team need to resolve (8 months on and still waiting). The other main issue is customer support, we wait for days and sometimes weeks for a reply, cant talk to anyone, it all has to be done by email therefore operationally things come to a standstill. HR records could be developed to include more personal information.

Overall experience has been positive.

Commenti: Good management.

Aspetti positivi:

I like that my employees can easily and quickly keep me informed of any changes or request that they have via text or email. That changes or work schedules are updated in real time. That off site employees can clock in. That the program is very easy to set up and use. That the support has always been excellent. This software has had a significant impact on my ability to manage my staff in a way that is efficient for them and our office.

Aspetti negativi:

That some functions such as editing some things such as vacation request and schedule changes are still a bit tedious. Hopefully this will be improved with update.

Basic online scheduling app

Aspetti positivi:

Cheaper than most, easy to use, mobile app available for staff and management. User friendly, not many complaints from staff

Aspetti negativi:

Limited on mobile app, set up fees are costly. Basic plan isn't bad, but choose your plan wisely. Needs work on reporting

The smartest and best employee scheduling app, with punch-clock

Commenti: Saving a lot of time

Aspetti positivi:

Super-easy to use and roll out new schedules for the employees and plan vacations. Also allowing punch-clock to be limited to the workplaces Wifi or location to punch in. Easy for employees to switch time-scheludes.

Aspetti negativi:

Hope that in the future, that the schedules can be integrated to my iCal Calendar and to our web-based cashierapp, Front Systems

Brilliant

Aspetti positivi:

Simple easy to use, all the staff love the app

Aspetti negativi:

Occasionally Glitchy, due to updates and software

Ok scheduling poor customer service

Aspetti positivi:

Got us off from paper scheduling and did save time

Aspetti negativi:

Constantly having glitches and virtually no support

I can't say enough about how much I dislike this product. There are constant issues and glitches.

Commenti: The scheduling module works pretty well

Aspetti positivi:

The scheduling feature is easy to use and works pretty well. The templates make it easy to duplicate schedules that are used often.

Aspetti negativi:

The way it calculates union time premiums, the numerous glitches that happen frequently, the daily reports that don't show weekly overtime until the last day of the week, they can't get me in the right time zone so the next day shows up as today after 3pm

famtastic application for all

Commenti: overall our experiance with planday has been positive and has proven much better that anyu program we tried previous

Aspetti positivi:

staff resouce planning, payroll, break allocation and messaging.

Aspetti negativi:

cross platfor use between app and computer version not always great