Easy LMS

Pessimo servizio al cliente

Commenti: Manca quasi completamente l'assistenza al cliente, che avviene SOLO VIA CHAT (non è possibile essere contattati telefonicamente) ma non in tempo reale: la risposta a ogni domanda arriva dopo una media di 12-18 ore, per risolvere un problema - per esempio di invio email di accesso per gli studenti- occorre almeno una settimana

Aspetti positivi:

Il prodotto una volta avviato è funzionale

Aspetti negativi:

L'integrazione non è immediata ma accettabile, le funzioni corrette ma per un utilizzo importante occorre passare alla versione Businee

Facile da imparare Facile da usare Funziona con i clienti

Commenti: La nostra agenzia formativa da molti anni lavora con strumenti e-learning in modalità sincrona. Nell'ultimo periodo abbiamo avuto molte richieste dai nostri clienti di offrire corsi in modalità asincrona e con easy lms siamo riusciti rapidamente a trasferire i nostri contenuti e a creare corsi che sono stati apprezzati dai clienti.

Aspetti positivi:

L'architettura chiara di gestione dei contenuti sia per chi, come me, struttura i corsi, sia per chi partecipa ai corsi.

Aspetti negativi:

La gestione dell'iscrizione su invito, potrebbe avere delle opzioni in più.

A Company That Cares

Commenti: They provide excellence response time to questions, and plainly care about delivering a quality product.

Aspetti positivi:

Don’t let the name “EasyLMS” suggest this company is somehow short on e-learning knowledge and commitment to assist with e-learning, blended learning, etc. Throughout their website is extensive information about a wide variety of e-learning and related topics, and many links to additional information that takes the reader to outside sources. This is a mark of a company that cares, and is committed to an informed clientele; and for this reason, I am giving them a big thumbs up. As I explore the platform, I will write future reviews, but my sense is that this company is a “keeper”.

Aspetti negativi:

There are some typos on their website, but I understand they are fixing those.

Greatly increased our ability to train employees

Commenti: This software has increased my ability to get required training to all employees in a timely and efficient manner. I like the ability to create courses and tests that are industry and job specific . This software is easy to use and easily transmitted to any and all employees who need training.

Aspetti positivi:

I like the ease of putting together a course and attaching an exam. The ability of this program to be easily accessed on any device is a huge plus. Automatically grades and files tests so I can verify who has taken the course and which questions employees miss regularly to change emphasis of training.

Aspetti negativi:

Problems getting the software to track in local time zones. Cannot put courses in separate files for different subject categories. Must sort through one large list to find specific courses and tests. Does not put tested employees in order nor can I track the progress of individuals through the testing matrix at my paid level of software (business) I have a separate spread sheet outside of the program to track this.

Great way to jump into online courses

Aspetti positivi:

The API was a huge plus for us - We needed to get our users added to Easy LMS using webhooks from an event registration system. The API allowed us to do this without much work. From there, setting up the courses and managing/tracking users was easy to do. We love that the software was so flexible for us to add into our infrastructure for an affordable price. Great support as well!

Aspetti negativi:

Customizations are very possible when working in conjunction with the support team at Easy LMS, but there are limitations here as well. Although very customizable via the CSS and what is available with the platform, there's very little you can do yourself - so you will have to prepare on a lot of back and forth to get what you want from the platform. The timezone difference didn't help with this either.