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Cos'è EZ Texting?

Dal 2004, EZ Texting ha servito oltre 160.000 clienti, divenendo lo standard per gli SMS commerciali negli Stati Uniti e in Canada. Questa è la piattaforma basata sul cloud più votata e comprende messaggi SMS di gruppo, MMS, ricevute di consegna, campagne di promemoria, sondaggi via SMS, parole chiave, numeri per SMS e funzionalità da SMS a rete fissa.

Le soluzioni di messaggistica di EZ Texting aiutano a fornire un eccellente servizio clienti, ottimizzare le comunicazioni, far crescere e coltivare i contatti e migliorare il lavoro di sensibilizzazione. Invii più intelligenti con EZ Texting.

Chi utilizza EZ Texting?

Piccole e medie imprese e franchising locali.

EZ Texting Software - 1
EZ Texting Software - 2
EZ Texting Software - 3
EZ Texting Software - 4
EZ Texting Software - 5

Hai dubbi su EZ Texting? Confrontalo con un'alternativa popolare

EZ Texting

EZ Texting

4,4 (197)
25,00 USD
mese
Versione gratuita
Prova gratuita
54
6
4,4 (197)
4,0 (197)
4,1 (197)
VS.
Prezzo di partenza
Prezzi
Caratteristiche
Integrazioni
Facilità d'uso
Rapporto qualità-prezzo
Servizio clienti
179,00 USD
mese
Versione gratuita
Prova gratuita
65
1
4,5 (121)
4,5 (121)
4,6 (121)
Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su EZ Texting

Punteggio medio

Nel complesso
4,4
Facilità d'uso
4,4
Servizio clienti
4,1
Caratteristiche
4,3
Rapporto qualità-prezzo
4,0

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
61%
4
24%
3
8%
2
4%
1
3%
Mark
Mark
Director of Application Development (USA)
Utente LinkedIn Verificato
Industria edilizia, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Safety Texting Application

5,0 4 anni fa

Commenti: Very easy to setup, and sales reached out to me to provide a better plan for me.

Aspetti positivi:

We use this service to send out mass safety alerts for Job sites. This has become a vital part of our safety culture and was extremely easy to set up. We used the out of the box groups and keywords to build our job site distribution lists.

Aspetti negativi:

Better logging on all API calls and connections to Power BI

Nicole
Designer , owner (USA)
Moda e articoli di abbigliamento, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Texting Made Easy

4,0 2 mesi fa Nuova

Commenti: The customer service is impeccable! I really enjoyed working with the person assigned to me. She’s very helpful!

Aspetti positivi:

The fact that I do not have to individually send texts to all of my clients that’s wonderful!

Aspetti negativi:

I think the cost could be more reasonable, which would encourage me to use the service more often. Also, I wish that the text came directly from my phone number because some people may not recognize the EZ TEXT number.

Risposta di CallFire

mese scorso

Hi Nicole, Thank you for sharing your experience with EZ Texting! We’re thrilled to hear that you’ve had a positive experience with our support team. We take pride in providing personalized support and are glad it made a difference for you. We also appreciate your feedback about pricing and the use of a dedicated phone number. Your insights are important to us, and we’ll share them with our team as we continue to improve our services to better meet your needs.

Marivel
cofounder (USA)
Agricoltura, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

EZ Review 2024

3,0 2 mesi fa

Commenti: The system is okay, it does the job to get mass messaging out.

Aspetti positivi:

Mass texting capabilitites and having a central space to do this.

Aspetti negativi:

The plans are costly for the number of messages we can purchase. The monthly/annual plans are not helpful as our business needs to send messages out in larger numbers. Would like to see an app that we're able to use, and not just a web page.

Risposta di CallFire

2 mesi fa

Hi Marivel , Thank you for your feedback! We’re glad to hear that our platform is helping you streamline messaging in a centralized way. We understand your concerns about the pricing and message limits. We’re always evaluating ways to provide more flexibility and value for businesses with higher-volume needs. We'd love to learn more about your needs and offer suggestions to better support your business. Feel free to reach out to us at [email protected]. We’re here to help!

Tanya
Owner (USA)
Industria alberghiera, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Great for my business!

5,0 mese scorso Nuova

Commenti: It's great - does what I need it to do and I don't have to spend a lot of time trying to figure things out.

Aspetti positivi:

Easy to use and easy to setup and send in the same day!

Aspetti negativi:

I would like to be able to send more characters or media for the cost of a a single credit.

Risposta di CallFire

mese scorso

Hi Tanya, Thank you for your feedback! We're thrilled to hear that EZ Texting has been easy to set up and use, and that it helps you get your messages out quickly. We appreciate your insight on credit usage. SMS character limits are set by mobile carriers to ensure reliable message delivery across all networks. Feedback like yours helps us explore ways to provide even more value to our users. Thanks again for your review!

Theron
Operations Director (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great option for group texting

5,0 2 mesi fa Nuova

Commenti: Satisfied with this product for corporate mass texting tool.

Aspetti positivi:

Simple and efficient way to send mass texts and organize contacts

Aspetti negativi:

UX can be a little clunky at times. Some shortcuts and options aren't readily available, but the texting itself is reliable.

Risposta di CallFire

2 mesi fa

Hi Theron, Thank you for your review! We're glad to hear that EZ Texting is a simple and efficient solution for your group texting needs and that you find the texting functionality reliable. We appreciate your feedback about the UX and understand how important a smooth experience is. Your feedback helps us identify areas for improvement, and we’re always working to enhance usability and make features more accessible.

Nathan
Administrative Assistant (USA)
Industria edilizia, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Awesome and EZ to use

5,0 mese scorso Nuova

Aspetti positivi:

I like that it is easy to create different groups. I also like how it is easy to schedule recurring messages.

Aspetti negativi:

There is nothing that I dislike about EZ Texting

Risposta di CallFire

mese scorso

Hi Nathan, Thank you for your review! We're thrilled to hear that you find EZ Texting easy to use, especially when creating groups and scheduling recurring messages. If you ever have ideas or questions, we’re always here to listen and help you get the most out of EZ Texting.

Steven
Partner (USA)
Beni di consumo, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great service at a great price!

5,0 2 mesi fa Nuova

Commenti: As a business owner, EZ Texting has been phenomenal. We own an estate sale company and when we do cells, we allow people to sign up to receive texts when we are doing another one. Our sign up participation has been really good. EZ Texting goes very well with the rest of our advertising!

Aspetti positivi:

The cost in the age of using EZ Texting are great! I like receiving the results of the texts as soon as they have been sent that way, I know my bounce right immediately.

Aspetti negativi:

There are really no cons. It’s a fantastic service and I recommend it to everyone.

Faith
Marketing and Communications Manager (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Would recommend!

5,0 mese scorso Nuova

Commenti: We've been using EZ texting for years now and have really loved our experience so far.

Aspetti positivi:

It is very easy to use and quite affordable compared to other options.

Aspetti negativi:

not all features are available on app otherwise we haven't found any other cons.

Risposta di CallFire

mese scorso

Hi Faith, Thank you for your review and for recommending EZ Texting! We're thrilled to hear that you've found it easy to use and affordable, and we’re especially grateful for your loyalty over the years. It truly means a lot to us. We appreciate your feedback about the mobile app and are continuously working to make it even better. In the meantime, to access the full set of features, you can log in through your mobile web browser to manage your campaigns without needing any additional downloads. With your mobile device, you can access your EZ Texting account anytime, anywhere, as long as you have an internet connection. Thank you again for your feedback and support!

Susan
Office Manager (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Easy & fun at a great price

5,0 mese scorso Nuova

Commenti: Fantastic. Easy, fun and my customers loved it!

Aspetti positivi:

Eaze and price and just love the AI assistant when creating a text.

Aspetti negativi:

Nothing really. I found the whole experience easy and fun to use.

Risposta di CallFire

mese scorso

Thank you so much for your review! We're thrilled to hear that you find EZ Texting fun to use and budget-friendly. It’s great that you are enjoying AI Compose to create texts. Thanks again for your feedback and for being a valued part of our community!

Tiffany
Tiffany
Owner- Social Media Marketing (USA)
Utente LinkedIn Verificato
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Beware: Your Unused Credits Expire!

3,0 6 anni fa

Commenti: Mass texting is a great business solution but I would be looking for another company to work with if it weren't basically impossible to do that without losing all of our following. Once you start with them, I don't see how you could ever switch to another company, so do your research. The other major con of EZ TEXT is that you can only run one company per account. So say for example, you own more than one restaurant and you need more than one account to sent out messages- you would have to have two separate accounts with this platform.

Aspetti positivi:

It's relatively easy to learn how to use and the customer service chat works very quickly.

Aspetti negativi:

BEWARE: If you don't use your credits within 12 months they will expire (in other words: if you don't text the entire amount of times/numbers that you have paid for within 12 months you're outta luck-- or money rather). Our company only lost about $100 but I imagine it could be alot more, depending on how much you are planning to text. When I called to try and figure out where all of my missing credits were, they offered to add the equivalent of $25 back to my account. This is technology- there is no reason why they couldn't just give me back all that I paid for, that was unused, as a one time courtesy. I was on a default setting to keep adding credits to my account when I got to a certain number. Don't get me wrong, I should have read the fine print, but NOBODY wants to pay for something that they don't get to use. If I wanted to do that, I would join a gym.

Risposta di CallFire

6 anni fa

Tiffany, sorry to hear about your credits expiring. We understand your frustration and invite you to reach out to our Account Management and Support Teams to discuss the specifics of our your account and help insure you're maximizing its most powerful tools too! Also, we love having multiple businesses run from a single account. In fact, our most successful clients are small to medium size business owners that utilize a single account to communicate with their customers across multiple locations. We also offer a white label solution that allows our clients to create and assign as many accounts as needed. Please know that we're here to help and available Monday through Friday, 9am to 8pm EST at (800)753-5732

Gabriel
Owner - Holistic Coach Massage Therapist (USA)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

I HIGHLY RECOMMEND!

5,0 6 mesi fa

Commenti: The support team was very helpful and quick with solving my setup issues. I love how someone checks in on me to make sure Im getting the best out the app. Its a great experience.

Aspetti positivi:

Easy to use and my clients can easily keep in contact with me.

Aspetti negativi:

I don't receive my notifications on my phone as I would like. That only come to my email. That's a problem sometimes when Im busy.

Austen
Talent Acquistion Manager (USA)
Trasporti/Trasporto merci/Ferrovie, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Great for mass texting - recruiting!

4,0 6 mesi fa

Commenti: 9/10 experience! has made my life easier for texting my pipeline candiates

Aspetti positivi:

Mass texting for recruiting! I use it for my pipeline and it is super helpful.

Aspetti negativi:

That is does not have more detailed reports on how many individuals were texted versus just total messages.

Risposta di CallFire

6 mesi fa

Hi Austen, Thank you for sharing your experience! We're glad to hear that EZ Texting has made recruiting easier for you and that you find our mass texting feature helpful. We appreciate your feedback on the reporting functionality. We're always looking for ways to improve, and your input is invaluable. If you have any other suggestions or need further assistance, we're here to help!

Noah
CEO (USA)
Intrattenimento, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

EZ Text Honest Review

4,0 6 mesi fa

Commenti: Overall has been good! They are working on upgrading app and running more smoothly!

Aspetti positivi:

The ease of use and simplicity! This makes it easy to navigate!

Aspetti negativi:

Segmentation for customers. Would like to tag customers and mass erase customers from groups. Or have a Zap set up that can do so as well!

Risposta di CallFire

6 mesi fa

Hi Noah, Thank you for your review! We’re thrilled to hear that you find our platform easy to use and navigate—simplicity is something we strive to provide to all our customers. If you have any more suggestions or need assistance with anything, don’t hesitate to reach out. Thanks again for your feedback.

Master
head master (USA)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great Experience with EZ Texting

5,0 6 mesi fa

Commenti: My overall experience with EZ Texting has been great. The platform is easy to use, and it has made communication with my audience much more efficient. I've been able to quickly send out messages without any hassle, and the whole process has been smooth and reliable.

Aspetti positivi:

What I liked most about EZ Texting is how incredibly user-friendly and intuitive the platform is. It makes sending messages to large groups quick and straightforward, even for someone with limited tech experience. The simplicity of the interface really stands out, making it easy to navigate and use effectively.

Aspetti negativi:

So far, I haven't encountered any specific issues with EZ Texting. The platform has been working smoothly for my needs, and I haven't found anything that stands out as a downside yet. Overall, it's been a positive experience.

Risposta di CallFire

6 mesi fa

Thank you for sharing your experience with EZ Texting! We're delighted to hear that you find the platform user-friendly and intuitive, making it easy to navigate and send messages efficiently. We're committed to maintaining that smooth and reliable experience for you. If you ever need any assistance or have questions, we're here to help!

Bella
Program Coordinator (USA)
Pesca, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

EZ Text - Truly Easy!

5,0 2 mesi fa

Commenti: My boss is very happy with the results we have achieved from our EZ texts and for that I am pleased.

Aspetti positivi:

It is affordable and relatively user-friendly. I can get my messages out whenever I need to send a blast. I also enjoy that our groups and people can respond back so I can get head counts for events when folks RSVP.

Aspetti negativi:

The website is not very attractive. It's a bit dull, but that's okay, and I honestly prefer it. The simplicity and lack of issues when sending or creating make it worth it. I like it.

Risposta di CallFire

2 mesi fa

Hi Bella, Thank you for your thoughtful review! We’re so glad to hear that EZ Texting is helping you send messages with ease, manage RSVPs, and achieve great results. While we focus on keeping the platform simple and reliable, we appreciate your feedback about the design. We’re always looking for ways to improve while maintaining the user-friendly experience you value. It’s wonderful to hear how EZ Texting is supporting your events and communications. Thanks for trusting us with your messaging needs!

Natasha
COO (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Texting groups simplified

5,0 5 mesi fa

Aspetti positivi:

EZ Texting is simple to send out mass texts to many people. It is fast and convenient to use.

Aspetti negativi:

I do not have any issues with EZ texting.

Risposta di CallFire

2 mesi fa

Hi Natasha, Thank you for your reivew! We’re thrilled to hear that you find EZ Texting fast, convenient, and effective for sending mass texts. Making your communication simple and seamless is what we aim for. If there’s anything we can do to enhance your experience further, please don’t hesitate to let us know!

Kathy
HR Generalist (USA)
Ingegneria meccanica o industriale, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Get the Word Out

4,0 6 mesi fa

Commenti: It is easy to use, easy to add employees to our group, and easy to set up texts for future releases. I'm very happy with it.

Aspetti positivi:

It is so user friendly. We tried many platforms to communicate with our employees. This is the best.

Aspetti negativi:

We have a small company, but we send a lot of texts. I wish there was an option to get more credits up front without having to go to a premium platform.

Risposta di CallFire

6 mesi fa

Hi Kathy, Thank you for your great feedback! We're thrilled to hear that EZ Texting has been the best platform for communicating with your employees. We understand the importance of finding the right balance between budget and sending needs. If you'd like to explore plan options, please reach out to us at [email protected]. We’d love to help you find a plan that best meets your needs. We're here to support you!

Atendi
IT Manager (USA)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A Multipurpose SMS Marketing Software

4,0 anno scorso

Aspetti positivi:

It comes with the best mass notification features This software supports SMS marketing It makes SMS surveying easy

Aspetti negativi:

With EZ Texting, all has been smooth and no regrets

Risposta di CallFire

anno scorso

Hello Atendi, Thank you for your review! We're thrilled to hear that EZ Texting has provided you with the best mass texting features and an easy-to-use platform. Please reach out if you have any questions or additional feedback in the future. Thanks again for sharing your review.

Mark
CEO (USA)
Organizzazione eventi, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Overall happy with product

4,0 6 mesi fa

Commenti: has been good but the set up was confusing as I am not sure what I was being approved for and did not get a status in the process

Aspetti positivi:

easy to use, intuitive interface makes it easy to navigate

Aspetti negativi:

waiting for txt to be approved after I have already sent messages for many months in a row and should be a trusted merchant

Risposta di CallFire

6 mesi fa

Thank you for your feedback. We’re glad to hear that you find the platform easy to use and navigate. We apologize for any confusion during the setup and carrier registration process. We continually strive to improve the experience to make it clear and transparent. If you are experiencing frequent message blocking, please contact [email protected] so we can further investigate this issue. Thank you again for taking the time to provide a review.

Keonna
Nail technician (USA)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Trust them

5,0 6 mesi fa

Commenti: It’s a easy thing to to if you have a clients list.

Aspetti positivi:

I love everything about eztexting it’s super beginner friendly to work with.

Aspetti negativi:

I really do not have anything negative to say.

Risposta di CallFire

6 mesi fa

Thank you so much for your positive review! We're thrilled to hear that you're enjoying EZ Texting. It's great to know that our platform has made managing your client list easy and efficient. If you ever have any questions or need further assistance, we're here to help. Thanks for trusting us with your texting needs!

Shala
Recruiter (USA)
Organizzazioni civiche e sociali, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Every company needs this tool

5,0 mese scorso Nuova

Aspetti positivi:

The Bulk texting feature has help me a lot as a recruiter.

Aspetti negativi:

Transferring the emails from a excel spreadsheet has been my biggest issue.

Risposta di CallFire

mese scorso

Hi Shala, Thank you for your review and for sharing how the group texting feature has helped you as a recruiter. It's wonderful to hear about the impact it's had on your work! We'd be happy to assist with uploading your contacts from Excel. Please reach out to [email protected] for assistance. Thanks again for your feedback!

Douglas
Co Owner (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Happee Helper Loves EZ Texting

5,0 mese scorso Nuova

Commenti: The experience has been extraordinary and with AI technology it’s even better

Aspetti positivi:

With EZ Texting we can target specific campaigns and get them out to clients quickly

Aspetti negativi:

We have some people opt out because they don’t want more texts but it’s not EZ Textings fault

Risposta di CallFire

mese scorso

Hi Douglas, Thank you for your review! We’re thrilled to hear that EZ Texting helps you target campaigns and reach your clients quickly. And we’re excited that you’re enjoying the benefits of AI Compose. Our goal is to help you compose messages quickly and efficiently, so you can make an even greater impact with your messages. Thanks again for your feedback.

Susan
Owner (USA)
Settore marittimo, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

1st review

3,0 anno scorso

Commenti: Pretty good!

Aspetti positivi:

Mass texting. I can communicate better with employees and they can anwer back

Aspetti negativi:

N/A. I really cant say anything negative about it

Mabel
executive director (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great solution for Non-profits needing texting communication options!

5,0 4 anni fa

Commenti: Overall it's a great software for people to text into and enter into your system. This has allowed us to capture more of our people's information and move them along our different process queues.

Aspetti positivi:

I like that we can lump different people into groups depending on the information we need to share. This allows us to schedule the messages out ahead of time and make sure everyone is getting the most accurate information possible.

Aspetti negativi:

The software can get expensive if your needing to constantly send out weekly messages to mass amounts of people over 100. You would need to purchase more credits, and it can get expensive.

Risposta di CallFire

3 anni fa

Hey Mabel, Thank you so much for your review! We are so happy to hear that you're enjoying EZ Texting. When it comes to credits we recommend checking out our pricing plans(https://www.eztexting.com/pricing). One of these might match up with your company needs better. In addition, we do offer additional credits that you can purchase which will roll over for the next 12 months. If you have any additional questions, please feel free to reach out to our support team via our website chat or via email at [email protected]. Thank you again for your feedback! Sincerely, Taylor

Meaghan
Event Operations (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Was the best out there before recent changes

4,0 2 anni fa

Commenti: Customer service is typically pick to respond when needed, however we did have a several week wait for an issue on our end to be remedied by the company, with no communication throughout those weeks even with weekly contact submissions on our end. The product is great for the most part, but the recent changes and customer service issues are enough to break my loyalty with them and consider companies elsewhere to see what our outside options are.

Aspetti positivi:

EZ Texting is easy enough for just about anybody to use - surely where the name came from. On certain packages, MMS messages are only charged at a single credit where others are double or triple.

Aspetti negativi:

Within the last year, they have changed the account features which now require an upgrade to send instant messages. We pay thousands of dollars throughout the year for our usage, but are now asked to upgrade if we want our messages to continue being sent instantly, otherwise we are looking at a 40 minute delay.

Risposta di CallFire

2 anni fa

Hey Meaghan, Thank you so much for your review--we genuinely appreciate the feedback and look to grow from it. First, we're happy to hear that you find us easy to use! In order to increase the delivery speed of your messaging, I suggest upgrading to a high-volume sending number (A2P). The numbers we assign for free to accounts send at a speed of 45 messages per minute. This works for non-emergency users who do not have a large contact list for messaging. Since it sounds like you will be needing faster delivery, registering your number with the carriers will provide an increased delivery speed for SMS messages, up to 720 msg/min (1 message = 1 SMS message, 160 characters or less). Registering and maintaining the number comes with a $25/month fee. More information on the price and details can be found here: https://eztexting.force.com/answers/s/article/What-is-an-A2P-number-and-why-should-I-upgrade? We hope this information helps and, as always, if you have any issues, please make sure to reach out at [email protected]