Rotator Survey

Great value for the money. Making serious suveys even with beginners.

Commenti: Definitely a tool aligned with today´s needs. Lowers costs and time, from a freelancer to a big department. It might not substitute some classics like Spss, but for sure will help you get clean data very easily, even hiring beginners, because you don´t need more than a basic training to start.

Aspetti positivi:

Extremely easy to use, specially for beginners. You don´t need to be an expert to understand de basic approach. Everyone with average intelligence can get the hang of it. On the other hand, even if you are a pro, you will find an easy way to build you survey, codify open answers, check data quality and get a preview of your results on the go. Great for someone who can´t hire a processing expert or need to cut down processing costs. I personally like very much that, as I build the questions, the quality controls are already being programed automatically. and if I have special needs for quiality check, the interface is very friendly for programing logic rules. When it comes to porcentages analysis, it is extremely easy to build massive or simple tables with the classic Z test, desciptive stats and T tests. I also like very much the cutomer service. There has not be even one time that Rotator´s team did not solve my problems very quickly.

Aspetti negativi:

The lack of a strong statistical package. Rotator is obviously oriented to building surveys and get data easily, analyze basic tables and descriptive stats (which covers most of the every day work for many). But for some of us, who make a living out of solving complex issues with multivariate anaysis, it might still need the use of excel and the classic apps like Spss.

Love this company and its product

Commenti: So lets start with the product. I was looking for a simple CATI solution that didnt require knowledge of a programming language (like my previous one) and was not priced ridiculously. I found Rotator in a web search and have never been happier. The software itself is very user-friendly and performs well. But the best part is the support I have gotten from the customer service/technical staff. They respond quickly with any questions and are great to work with. I was concerned with Rotator being located outside of my country, but it seems like they are in the office next door. Highly recommended!

Aspetti positivi:

Ease of use, very user friendly. Easy to understand menus and recommendations when programming that help the survey integrity.

Aspetti negativi:

Initial set-up with my local server was difficult. Once I migrated my surveys to the online platform, things ran very smoothly.

Education purposes

Commenti: Great, but, as a non profit organization or use, its to expensive las

Aspetti positivi:

It is a great tool, for organizing data.

Aspetti negativi:

A little bit complex for non computer users

Rotator Survey a quality tool

Aspetti positivi:

It is a tool that provides a very efficient solution to the needs of capturing information or online surveys. In our company we have used different methods of collecting information and in each one the tool was very useful to us, in addition to adapting perfectly to the different types of questions that we handle in the questionnaires.

Aspetti negativi:

Sometimes it is a little inconvenient or tedious to have to update the versions of the modeler to try to correct a problem, however the support people are very useful when you have a problem.

Excellent support and lightning fast development

Commenti: Excellent. Rotator fills the features gap left by the typical SAAS online survey apps. When you don't need branded urls or mass mailing Rotator is a good option. Other companies can learn from Rotator's excellent support.

Aspetti positivi:

The support is very responsive and helpful. The developers implement new features / suggestions and are eager to improve. Rotator's programming team is extremely fast, most software developers are much slower and less agile. Also, many competitors seem to have no experience with actually conducting research themselves and ignore professional features. For example many do not have the ability to apply sample weights, a must have to deal with selection bias, non-response and coverage bias. Many do not have a mask (obfuscation) feature. So I would say Rotator is more advanced than some of the more well known brands.

Aspetti negativi:

Perhaps more of a wish than a complaint, but it would be useful one day to perhaps add a bulk export for charts etc. to PowerPoint and to add a mass email feature, along with ability to copy paste or import answer choices for ratings matrices. Also wouldn't mind if some of the warnings /checks could be switched off or automated.