--- description: Scopri le funzionalità di RepairDesk, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDesk - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per assistenza tecnica](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.it/software/146659/repairdesk Pagina: 1/11\ Avanti: [Pagina successiva](https://www.capterra.it/software/146659/repairdesk?page=2) > Software multifunzione per la gestione delle riparazioni che include ticket di riparazione, stock, CRM, fatturazione, creazione di report, pagamenti e altre funzioni. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 244 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza RepairDesk? Negozi di riparazione di cellulari. Negozi di riparazione di computer. Negozi di riparazione di orologi e gioielli. Negozi di riparazione di elettronica. Negozi di riparazione di strumenti musicali. Riparazione automatica. Piccole officine di riparazione di motori. Officine di riparazioni generali. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 244 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.7/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: RepairDesk - **Anno di fondazione**: 2014 ## Contesto commerciale - **Prezzo di partenza**: 99,00 USD - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: arabo, cinese, cinese tradizionale, coreano, danese, finlandese, francese, giapponese, inglese, italiano, olandese, polacco, portoghese, spagnolo, tedesco - **Paesi disponibili**: Algeria, Angola, Argentina, Australia, Benin, Botswana, Brasile, Burkina Faso, Burundi, Camerun, Canada, Capo Verde, Ciad, Cile, Cina, Colombia, Comore, Congo - Kinshasa, Congo-Brazzaville, Corea del Sud e altri 58 ## Funzionalità - Automazione del marketing - Barcode/Ticket Scanning - CRM - Calcolo delle imposte - Controllo ore e spese - Elaborazione delle fatture - Elaborazione di pagamenti - Fatturazione e contabilizzazione - Fatture personalizzabili - Gestione degli ordini d'acquisto - Gestione degli sconti - Gestione dei buoni regalo - Gestione dei fornitori - Gestione dei prezzi - Gestione del lavoro - Gestione del personale - Gestione del servizio di accettazione - Gestione dell'inventario - Gestione di codici a barre/etichette - Monitoraggio delle riparazioni - Multi-Store - Pagamenti tramite cellulare - Pagamento elettronico - Programma di fidelizzazione - Promemoria - Punto di vendita - Relazioni sulle vendite - Rendicontazione e analisi statistiche - Ricevute per interventi di riparazione - Sales Order Management - Sistema multi-locale - Sistema multi-valuta - Stime - Third-Party Integrations ## Integrazioni (19 in totale) - Clickatell - Google Calendar - M360 - Mailchimp - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro ... e altre 4 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per assistenza tecnica](https://www.capterra.it/directory/30903/computer-repair-shop/software) ## Categorie correlate - [Software per assistenza tecnica](https://www.capterra.it/directory/30903/computer-repair-shop/software) - [Programmi per fatturazione elettronica](https://www.capterra.it/directory/30015/billing-and-invoicing/software) - [Software Retail POS](https://www.capterra.it/directory/31656/retail-pos-system/software) - [Software di contabilità](https://www.capterra.it/directory/1/accounting/software) - [Software per gioiellerie](https://www.capterra.it/directory/10061/jewelry-store-management/software) ## Alternative 1. [RepairShopr](https://www.capterra.it/software/133945/repairshopr) — 4.4/5 (128 reviews) 2. [Repair Spots](https://www.capterra.it/software/174055/repair-spots) — 5.0/5 (5 reviews) 3. [CellStore](https://www.capterra.it/software/157041/cellstore-software) — 4.6/5 (31 reviews) 4. [Orderry](https://www.capterra.it/software/151174/orderry) — 4.7/5 (36 reviews) 5. [RO App](https://www.capterra.it/software/1046385/remonline) — 4.5/5 (11 reviews) ## Recensioni ### "Review from New Zealand" — 4.0/5 > **Nephi** | *7 agosto 2018* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software. > > **Inconvenienti**: Speed can be slow, not the best for busy periods. We have fibre. > > It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy\! Good facebook group for clients too. Sharing of useful and humorous information. ----- ### "RepairDesk - Great Software for Organizing and Tracking Your Repairs" — 5.0/5 > **Cathy** | *14 novembre 2024* | Settore petrolifero ed energetico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I was in search of software that would help to keep our repairs organized from the time that they arrived to our facility until the time that we shipped them out. RepairDesk has provided this through the many useful features that the program offers. I like being able to create unique ticket numbers to identify and track my repairs in a way that makes sense and flows with our business. The ticket labels are easy to print and contain all of the pertinent information needed to identify the repair at a quick glance. I like the fact that I can add my own custom fields that apply to our repairs and that these custom fields are searchable within RepairDesk for quick identification of the repair. I like being able to add the parts that we use in the repair process to an inventory database so that we can easily track how many units we have on hand and know when we need to order more. Creating POs for the purchase of these parts is also a useful feature. I like being able to upload pre and post repair photos. The photos are easy to upload and are of very high quality and make for great documentation. > > **Inconvenienti**: I don't have anything that I'd like to highlight here. All of my concerns have been or are being addressed. I understand that each business is unique and has it own requests. RepairDesk has a great foundation and the team has been outstanding at accommodating my requests for features that are not yet present that would work well in our business. > > Fantastic\! I have worked with \[sensitive content hidden\] and all have been extremely professional and great to work with. I have had several requests that they have accommodated, such as adding the custom fields that they helped me to create to my ticket labels, adding the ability to enter a long description in my quotations, and adding net 75 payment terms to my invoices. They have taken all of my requests into consideration and have gone above and beyond to meet them. They are also accommodating with my schedule and coordinating meeting times that work well. They are quick to respond to email communication too. An all around great team to work with\! ----- ### "FiXCO Review" — 3.0/5 > **Mitch** | *17 agosto 2024* | Vendita al dettaglio | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: The customer service I have received from \[sensitive content hidden\] over the last couple years has been impeccable. I have a long history in other business' also dealing with vendors and customer service. \[sensitive content hidden\]'s customer service skills are a rare gem. RepairDesk is extremely lucky to have her. > > **Inconvenienti**: There's too much confusion with RepairDesk. There are so many things going on with RepairDesk it can be overwhelming. I would like to see RepairDesk simplifed and streamlined. I don't know what that looks like though. The MobileSentrix integration changes over the last year or so have been very frustrating. Photos no longer load etc. I understand the integration changed, but I miss the old way. > > I like it, but I don't love it. I would like to love it. As they say, love it or maybe leave it. ----- ### "Teknikporten" — 5.0/5 > **alireza** | *8 novembre 2024* | Circuiteria | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: RepairDesk truly stands out as a complete solution for our business\! It covers all our needs for daily operations and management, seamlessly supporting both our day-to-day tasks and long-term growth. The platform's comprehensive features make everything—from inventory management to customer tracking—remarkably smooth, saving us valuable time and effort. With RepairDesk, we feel empowered to focus more on growing our business while knowing our operations are in good hands. Highly recommended for anyone looking to streamline their repair business\! > > **Inconvenienti**: While RepairDesk has been fantastic overall, one area for potential improvement is the check-in and ticket creation process. During particularly busy hours, this can sometimes create a slight bottleneck for walk-in or drop-in customers. That said, with good customer management skills, it’s usually manageable, and certainly not a dealbreaker. The platform’s many benefits far outweigh this minor inconvenience, and we’re confident that RepairDesk will continue to improve with future updates. Overall, we're very happy with it\! > > Overall, I had a great experience with onboarding—the process was smooth, thorough, and set us up for success right from the start. The support team has been outstanding as well; they’re always available, responsive, and ready to help whenever we have questions or need assistance. This level of customer care has made a real difference, and it’s clear that the RepairDesk team is dedicated to helping their clients succeed. Highly recommend for any repair business looking for a reliable and supportive partner\! ----- ### "Euro Mobiles and Laptops recommend repairdesk" — 5.0/5 > **aftab** | *2 dicembre 2024* | Elettronica di consumo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Cannot find better software than this. Good thing there is a lot of integration and can be used on any device. > > **Inconvenienti**: So far I do not see any cons. I am very happy with the software. > > \[sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped me alot in my first days set up and they are available even out of hours for me if I face any issue. I needed a few extra in the software and they made it available to us. They are like my family now. Thank you repairdesk. ----- Pagina: 1/11\ Avanti: [Pagina successiva](https://www.capterra.it/software/146659/repairdesk?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/146659/repairdesk) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati