Chi utilizza questo software?

Deputy serve i seguenti settori: industria alberghiera, vendita al dettaglio, eventi, assistenza sanitaria, edilizia, insegnamento, assistenza all'infanzia, sicurezza, servizi e qualsiasi altro settore che necessiti di gestire il proprio personale.

Valutazioni medie

551 recensioni
  • Nel complesso 4.7/5
  • Facilità d'uso 4.6/5
  • Servizio clienti 4.7/5
  • Caratteristiche 4.5/5
  • Rapporto qualità-prezzo 4.7/5

Dettagli del prodotto

  • Prezzo di partenza 2,50 USD/mese
  • Versione gratuita
  • Prova gratuita
  • Implementazione Cloud, SaaS, Web
    Dispositivi mobili - iOS nativo
    Dispositivi mobili - Android nativo
  • Formazione Di persona
    Live Online
    Webinar
    Documentazione
  • Assistenza Assistenza diretta 24 ore su 24
    Orario lavorativo
    Online

Dettagli del fornitore

  • Deputy
  • https://www.deputy.com/
  • Fondata nel 2009

Informazioni su Deputy

Deputy è uno strumento pluripremiato per la gestione della forza lavoro. Con Deputy puoi completare gli orari del personale in pochi minuti e poi pubblicarli per il tuo team in un clic, gestire con facilità i permessi per il personale, tenere traccia degli orari di lavoro e delle presenze e sincronizzare le tue schede attività per le buste paga senza soluzione di continuità. Deputy si integra con oltre 300 grandi fornitori di punti vendita e buste paga, per una sicurezza end-to-end. Le applicazioni iOS e Android gratuite ti consentono di gestire la tua azienda ovunque. Inizia oggi la tua prova gratuita.

Caratteristiche di Deputy

  • Accesso da dispositivi mobili
  • Cambio dei turni
  • Creazione di report/analisi
  • Distribuzione di programmi
  • Gestione delle buste paga
  • Gestione delle risorse
  • Messaggistica
  • Monitoraggio del tempo di lavoro
  • Pianificazione automatica
  • Accesso da dispositivi mobili
  • Creazione di report/analisi
  • Gestione delle buste paga
  • Gestione delle presenze
  • Messaggistica
  • Monitoraggio dei lavoratori stipendiati
  • Monitoraggio della stazione di lavoro
  • Monitoraggio delle assenze per malattia
  • Monitoraggio vacanze/congedi
  • Riconoscimento biometrico
  • Scheda perforata
  • Scheda perforata online
  • Calcolo delle ore di straordinario
  • Database impiegati
  • Fatturazione e contabilizzazione
  • Gestione foglio presenze
  • Molteplici importi da fatturare
  • Monitoraggio del tempo tramite cellulare
  • Monitoraggio vacanze/congedi
  • Ore fatturabili e non fatturabili
  • Rilevamento automatico del tempo
  • Rilevamento del tempo offline
  • Avvisi/Notifiche
  • Gestione delle prenotazioni di camere
  • Pianificazione automatica
  • Pianificazione del personale
  • Pianificazione delle lezioni
  • Pianificazione delle risorse
  • Pianificazione di gruppi
  • Pianificazione in tempo reale
  • Programmazione appuntamenti
  • Programmazione di infrastrutture
  • Sistema multi-locale
  • Budgeting/Forecasting
  • Forza lavoro variabile
  • Gestione del ciclo di vita del personale
  • Gestione della selezione del personale
  • Gestione orari e presenze
  • Gestione terzisti
  • Individuazione delle competenze
  • Labor Forecasting
  • Parametri prestazionali
  • Pianificazione del personale
  • Calcolo delle ore di straordinario
  • Controllo degli orari di lavoro
  • Creazione di report/analisi
  • Gestione dei calendari
  • Monitoraggio FMLA
  • Pianificazione del personale
  • Portale self-service
  • Controllo del processo di valutazione
  • Gestione dei calendari
  • Gestione della politica di congedo
  • Gestione delle richieste di ferie e permessi
  • Monitoraggio FMLA
  • Pianificazione del personale
  • Portale self-service

Le recensioni più dettagliate su Deputy

Excellent & Easy to Use Time Management System

Data della recensione: 28/10/2016
Glenda M.
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione 
Fonte: GetApp
5/5
Nel complesso
4/5
Facilità d'uso
4/5
Caratteristiche e funzionalità
5/5
Assistenza clienti
5/5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

Vantaggi: The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

Inconvenienti: The Android app doesn't provide as many features as the IPhone app.

Outstanding Customer Support

Data della recensione: 10/11/2016
Rachael C.
Australia & New Zealand Payroll officer
Tempo libero, viaggi e turismo, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione 
Fonte: GetApp
4/5
Nel complesso
4/5
Facilità d'uso
5/5
Caratteristiche e funzionalità
5/5
Assistenza clienti
5/5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.

Vantaggi: Worked closely with our team to add additional features required
Fast response time
Realistic time-frames
Great problem solving skills, and solutions
Helps with rostering efficiently,
Forecast of costs,
Ensures Compliance
Reporting functions
Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
New upgrade of system is more user friendly and responsive

Inconvenienti: More updates on system features/upgrades to come
More training for Support staff on system set up
Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.

The Daily Users thoughts on this Time Sheet Tracker

Data della recensione: 12/1/2020
Jenna H.
Office Manager
Medicina veterinaria, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione 
5/5
Nel complesso
5/5
Facilità d'uso
5/5
Caratteristiche e funzionalità
4/5
Assistenza clienti
5/5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: Overall great feelings towards this product. It is easy to use. Makes sense to the new employees, makes keeping track of my time so much better.

Vantaggi: I love the daily photos your staff have to take. I love that it flows so well with Gusto. I truly enjoy how easy it is to clock in and out on a daily basis. It has a very friendly user format. I love how easy it is to edit the time when I screw up and forget to clock back in after my break. I like how I can see who is working on what days. It helps with planning ahead with the schedule.

Inconvenienti: I truly get frustrated when it automatically adds your 30 min break if you did not take one. Sometimes it can be hard to get the picture taken to clock in and out. I have had to restart the device a few times, and when you are done for the day and need to get going, that can be very frustrating. It would be a nice feature to see when other staff are asking for time off, so I do not bother asking for that time off as well if I do not need to take that same time off.

Couldn't survive without Deputy

Data della recensione: 10/10/2019
Lara H.
Director
Gestione delle risorse, 13-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione 
5/5
Nel complesso
5/5
Facilità d'uso
5/5
Caratteristiche e funzionalità
5/5
Assistenza clienti
5/5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: As a company that provides rapid response (24/7) labour hire to Mines & Industrial clients, it is essential that we can advise staff of their shifts quickly & accurately. We can have up to 3 roster changes per day (for 22 staff) and are currently saving up to 11hrs per week in admin time just by adopting the rostering & timesheet features of Deputy. Couldn't survive without this program!

Vantaggi: Easy to set-up with no costly IT service visits. Being a free app removes any hesitation by staff to adopt this software. Can immediately advise staff of last minute shift changes and they can advise of their availability to HR (preventing any clashes)

Inconvenienti: Don't seem to be able to approve timesheets from HR mobile phone app anymore.

No bad until you try to leave

Data della recensione: 27/8/2018
Natalie O.
Owner
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione 
3/5
Nel complesso
2/5
Facilità d'uso
3/5
Caratteristiche e funzionalità
1/5
Assistenza clienti
4/5
Rapporto qualità-prezzo
Lo consiglieresti?
Probabilmente no Molto probabilmente

Commenti: I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.

Vantaggi: It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.

Inconvenienti: Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.

Risposta del fornitore

da Deputy il giorno 20/9/2018

Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!

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