---
description: Scopri le funzionalità di ScreenConnect, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro.
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title: ScreenConnect - Prezzi, recensioni, informazioni - Capterra Italia 2026
---

Breadcrumb: [Home](/) > [Software di collaborazione aziendale](/directory/15/collaboration/software) > [ScreenConnect](/software/147830/ScreenConnect)

# ScreenConnect

Canonical: https://www.capterra.it/software/147830/ScreenConnect

Pagina: 1/77\
Avanti: [Pagina successiva](https://www.capterra.it/software/147830/ScreenConnect?page=2)

> ConnectWise Control offre la possibilità di visualizzare e controllare dispositivi ovunque ci sia una connessione internet.
> 
> Conclusione: valutazione di **4.7/5** stelle assegnate da 1896 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**.

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## Panoramica

### Chi utilizza ScreenConnect?

Professionisti del settore IT

## Statistiche e valutazioni

| Parametro | Valutazione | Dettaglio |
| **Nel complesso** | **4.7/5** | 1896 Recensioni |
| Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive |
| Assistenza clienti | 4.4/5 | Sulla base delle recensioni complessive |
| Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive |
| Funzionalità | 4.5/5 | Sulla base delle recensioni complessive |
| Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) |

## Informazioni sul fornitore

- **Azienda**: ConnectWise
- **Area geografica**: Tampa, USA
- **Anno di fondazione**: 1982

## Contesto commerciale

- **Prezzo di partenza**: 30,00 USD
- **Modello tariffario**:  (Versione gratuita disponibile) (Versione di prova gratuita (free trial))
- **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobile), iPhone (mobile), iPad (mobile)
- **Lingue supportate**: inglese
- **Paesi disponibili**: Australia, Belgio, Canada, Germania, Irlanda, Lussemburgo, Nuova Zelanda, Paesi Bassi, Regno Unito, Stati Uniti

## Funzionalità

- Accesso a monitor multipli
- Accesso da dispositivi mobili
- Accesso non presidiato
- Accesso/Controllo remoto
- Alerts/Escalation
- Avvisi/Notifiche
- Chat dal vivo
- Chat/Messaggistica
- Comunicazione multi-canale
- Condivisione dello schermo
- Condivisione di documenti
- Controllo accessi/Autorizzazioni
- Creazione di report/analisi
- Discussions/Forums
- Gestione degli accessi
- Gestione della conformità
- Gestione delle attività
- Gestione delle code
- Gestione delle riunioni
- Gestione e monitoraggio da remoto
- Live Chat
- Portale self-service
- Programmazione
- Quadro della attività
- Registrazione
- Registrazione della sessione
- Registrazione dello schermo
- Rendicontazione e analisi statistiche
- Ricerca/Filtro
- Risoluzione dei problemi
- Sicurezza dei dati
- Sondaggi e feedback
- Strumenti collaborativi
- Strumenti di diagnostica
- Supporto da remoto
- Third-Party Integrations
- Trasferimento di file
- Video Chat
- Videoconferenze

## Integrazioni (9 in totale)

- Acronis Cyber Backup
- ConnectWise Automate
- ConnectWise PSA
- ConnectWise RMM
- Freshdesk
- Microsoft Outlook
- Passportal
- SmileBack
- Zendesk Suite

## Opzioni di supporto

- Email/Help desk
- FAQ/Forum
- Knowledge Base
- Assistenza telefonica
- Chat

## Categoria

- [Software di collaborazione aziendale](https://www.capterra.it/directory/15/collaboration/software)

## Categorie correlate

- [Software di collaborazione aziendale](https://www.capterra.it/directory/15/collaboration/software)
- [Software per servizio clienti](https://www.capterra.it/directory/22/customer-service/software)
- [Software per meeting](https://www.capterra.it/directory/30802/meeting/software)
- [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software)
- [Software di team collaboration](https://www.capterra.it/directory/31033/team-communication/software)

## Alternative

1. [Zoho Assist](https://www.capterra.it/software/181775/zoho-assist) — 4.7/5 (1406 reviews)
2. [Supremo Remote Desktop](https://www.capterra.it/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)
3. [TeamViewer ONE](https://www.capterra.it/software/122252/teamviewer) — 4.6/5 (11626 reviews)
4. [Slack](https://www.capterra.it/software/135003/slack) — 4.7/5 (24103 reviews)
5. [AnyDesk](https://www.capterra.it/software/149595/anydesk) — 4.6/5 (1786 reviews)

## Recensioni

### "Very good tool for remote support" — 5.0/5

> **Mattia** | *28 luglio 2025* | Produzione di alimenti | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: The best remote assistance software, easy to use and with lots of handy features for an IT department, plus it's fairly simple to implement.
> 
> **Inconvenienti**: The price is a little high compared to other competitors, but in my opinion it's justified. You have to get used to using it, it's not exactly intuitive, but you get used to it without any problems.
> 
> Good technical support and active community, advanced security, and many convenient advanced features.

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### "ConnectWISE - A WISE Choice\!" — 5.0/5

> **Jimmy Dean** | *21 aprile 2025* | Materiali da costruzione | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: I'm currently managing 30 endpoints with ConnectWise. It's very easy \&amp; intuitive to use with a great interface \&amp; plenty of details per device.
> 
> **Inconvenienti**: It was tricky at first to remotely navigate endpoints with multiple monitors, but once I got the hang of it, I had no issues with managing devices.
> 
> Very positive experience with this software. It's very stable and only requires a thin agent to install, after that, it's easy to connect \&amp; provide quick efficient remote support.

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### "Reliable Remote Support" — 4.0/5

> **Nelson** | *16 marzo 2026* | Servizi finanziari | Tasso di raccomandazione: 5.0/10
> 
> **Vantaggi**: ScreenConnect provides quick and reliable remote connections that make user support seamless and efficient. The appearance is neat and user-friendly, and it is not complicated to arrange unattended access. Performance is always good, even on low-speed networks. Features such as fast transferring of files, executing commands, and displaying multiple screens are really worthwhile.
> 
> **Inconvenienti**: Certain settings hide behind layers or need several clicks to reach. Updates sometimes bring new screen layouts that take time to get used to. How do smaller groups really understand licensing and pricing levels?
> 
> ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices. It cuts down on troubleshooting time and simplifies routine tasks. Some menus still feel confusing, but the software runs fast and works well in practice. Probably, the interface would improve if more users tested it thoroughly. This makes it a solid choice for day-to-day support operations.

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### "FRUSTRATING\!" — 2.0/5

> **Todd** | *30 ottobre 2025* | Sicrezza e indagini | Tasso di raccomandazione: 0.0/10
> 
> **Vantaggi**: Not much good to say about ScreenConnect any more.  Used to be a phenomenal and DEPENDABLE product but not anymore\!
> 
> **Inconvenienti**: ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys.  Feel like I'm dealing with Microsoft anymore in respect to them changing things and not fully testing before deploying, then leaving us, THE PAYING CUSTOMER, to figure out how to continue to make this product work.  Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines).  Sometimes won't connect, sometimes will (this is from various locations and various machines)
> 
> the updates over the past 6 - 8 months, are HORRENDOUS at best\!  From moving away from the initial .exe download for obvious reasons and replacing that with ZIP files made it cumbersome for end users who are not in any way tech savvy, to going back to an .exe and now being detected in Windows 10 pro and Windows 11 Pro environments as a virus and won't allow download or if it does allow download, won't install.  It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how to disable firewall or defender A/V\!&#10;&#10;HOW ABOUT SIGNING YOUR INSTALL PRODUCTS SO WE, THE PAYING CUSTOMER, DON'T HAVE TO DEAL WITH YOUR TECH TEAM'S INABILITY TO DEVELOP PRODUCT PROPERLY\!\!\!\!\! 🙄

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### "Strongest Remote Access Tool in the Game" — 5.0/5

> **Lorenzo** | *17 luglio 2025* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 10.0/10
> 
> **Vantaggi**: Screenconnect is an incredibly mature product with an expanding set of features and customization that can sometimes surpass other products in the Connectswise stack. Between reliable connectivity to endpoints, support for PAM, and strong reporting, it is my team's favorite remote connection utility.
> 
> **Inconvenienti**: Support is occasionally poor, but I believe this is a Connectwise issue that has been longstanding.&#10;Features are sometimes changed without too much notice, leading to confusion from technical resources.
> 
> Overall, my experience has been very positive. We use Screenconnect to connect to sessions from NinjaRMM and that integration is seamless. Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated prompts.&#10;&#10;Screenconnect blows it's counterparts out of the water, and there is no contest to what tool I would rather use.

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Pagina: 1/77\
Avanti: [Pagina successiva](https://www.capterra.it/software/147830/ScreenConnect?page=2)

## Link

- [Visualizza su Capterra](https://www.capterra.it/software/147830/ScreenConnect)

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