Datto SIRIS

If you need a solution with great support, continuity, and offsite storage Datto is your best choice

Commenti: Unless I wanted to get in the business of storing customer data at my own ISP/data center there is really no one else in the game that covers the critical backup needs the way Datto does.

Aspetti positivi:

Easy to install and use. The learning curve is moderate for the specifics but easy if using the standard defaults that work for most applications. Customer Support will get you past any other issues.

Aspetti negativi:

Until you have had to use it and troubleshoot you the online help is generally pretty bad. Room for lots of improvements there. So when i get stuck I contact support directly and usually easy to sort out from there.

A true Business Continuity solution

Commenti: Every time Ransomware has damaged our customers we have them back up and running within hours

Aspetti positivi:

Have to say the Tech support is Phenomenal, and recovery is a dream

Aspetti negativi:

Nothing to say , it works , and I'm happy

Datto software can take and store excellent backups, but their interface routinely doesn't work.

Commenti: The local backups are very reliable, they do offsite in a way that support can retrieve your data when needed, and the company if very polite and friendly, and will gladly explain why the part you need doesn't work.

Aspetti positivi:

Backups are easy to review and set up. If you are setting up a local backup and have simply server setups (Such as a stand alone Windows server) it is easy to take backups, manage images, and even get to files for fast restores.

Aspetti negativi:

Many features are published before they work, and if your server has any type of complication, such as encryption or being Linux, the backups fail. Support will routinely close a ticket just saying that they are aware something a feature doesn't work, and they suggest that if you would like them to work as advertised a feature request should be put it.

Datto SIRIS easy to use and deploy

Commenti: Product is great and support is great. Make for a good experience overall.

Aspetti positivi:

Screenshot notification is the first I have seen of similar products It was easy to deploy Tech support is easy to communicate with and available 24/7

Aspetti negativi:

For very large storage devices the systems need a bit of tweaking but worked out with tech support help.

Peace of Mind - Cloud storage

Commenti: Has maintained our business continuity planning allowing redundancy at reasonable expense.

Aspetti positivi:

Timely access to files, astounding ability to virtualize in intervals that meet business continuity.

Aspetti negativi:

High bandwidth. Requires high level education to maintain and use that we've outsourced to IT company.

Datto always saves the day.

Commenti: Datto is insurance for ransomeware. The stop gap is a huge selling point.

Aspetti positivi:

The software is top quality, the best in the business. Also the support team is American based and has personality and is very good. They have yet to let me down.

Aspetti negativi:

Sometimes certain older OS versions will not allow the backups to work. Also we have had problems backing up desktops too.

Painfree ALTO to SIRIS upgrade

Commenti: We love the migration setup and now have access to unlimited servers as our client expands further.

Aspetti positivi:

Our client needed more protection and had outgrown their ALTO3 hence to upgrade to the SIRIS unit, we were amazed at how simple the migration between devices was

Aspetti negativi:

There's nothing to not like with the Datto SIRIS

Datto Siris Disaster Recovery Appliance

Commenti: Ability to quickly restore a server to service, either through virtualization or bare metal restore, reducing downtime and lost productivity. Providing peace of mind that the data is safe from disasters, ransomware attacks, or even accidental deletions.

Aspetti positivi:

I have the Siris X1 and X2 deployed at a couple of my clients, and have already used it to do a bare metal recovery of one server and a file level restore of a second. It backs up the systems hourly to itself so it can restore or virtualize the server locally, and also sends the data in the cloud, so if the entire building became unavailable due to an emergency, it can virtualize the servers in the cloud. I was able to quickly recover the server that experienced the drive failure, and if any issues arose, I could have virtualized the server temporarily. The backups are actually tested regularly by Datto with a screenshot verifying that the backups are bootable.

Aspetti negativi:

As this is a cloud based solution, there are recurring costs, however they are worth the peace of mind of having offsite backups that are actually tested.

Generations beyond tape backup solutions

Commenti: The backup solution has saved us multiple times. The extended features of not just file recovery but bare-metal recovery saving us server rebuilding time and virtualization allowing us to bring up a server temporarily from a back-up were amazing features.

Aspetti positivi:

The ability to do virtualizations allows you to bring up servers temporarily when they fail. Users can still access the server and backups continue to be completed. You can then schedule downtime to restore the server instead of just interrupting users.

Aspetti negativi:

It is very technical and not something a technical novice can install and use correctly. You need an experienced technician to setup and maintain.

Burned Up Hard Drive or Burned Down Building, the Data Remains.

Commenti: To date, while still new to its use, it has been all positive.

Aspetti positivi:

Ease of use is key for a company with a very limited amount of people, in management, who have a technological aptitude. It is very straight forward on its out-of-the-box processes, after initial decisions on what/how the backup should work.

Aspetti negativi:

Having to go through a 'dealer' was kind of a pain, but ultimately worth it considering our limited exposure to cloud backup services.

Excellent solution if you can afford it

Aspetti positivi:

We really like how powerful this product is for a Managed Services provider. It really can be a very strong solution for remote backup and disaster recovery of our customers, with very fast recovery to a VM on the appliance itself, or online at Datto's Datacenter if the appliance is lost as well. We really love this product, and we would use it more extensively if it wasn't for the cost, that makes it out of reach for most of our customers.

Aspetti negativi:

Definitely the price. It is a very expensive solution. Not necessarily that it is not worth the price given the capabilities and quality, but it does limit the set of customers willing to pay so much. Maybe Datto could consider some tiered solution with some reduce capabilities that could provide for an easier sale or entry point.

A Backup System you can trust!

Aspetti positivi:

The Datto SIRIS backup solution is the best backup system on the market! Whenever disaster strikes, i can rely on Datto to recover my client's servers fast!

Aspetti negativi:

The pricing is quite high for the support and cloud storage compared to other vendors.

A must have for any business

Commenti: I recommend this product to any company with data (basically everyone).

Aspetti positivi:

Dattos range of backup devices offer total protection from day-to-day file deletion to complete Disaster Recovery scenarios. Some great features like the screenshots of backups, unlimited retention and malware scanning during backup are superb. Support from the manufacturer has always been first class when needed but to be honest it's quite simple to deploy and maintain

Aspetti negativi:

Non that I've found yet, the web based user interface is simple to use.

Teltech Datto Siris Review

Commenti: very good - gives us that extra peace of mind and can spend more time on other projects.

Aspetti positivi:

I love the fact that this not only rolls in the backup but also disaster recovery into one easy to use platform.

Aspetti negativi:

integration issues between the dashboard with RMM - seemed to have issues when we rolled out RMM and still have issues when it comes to raising tickets however this is more of an RMM area where the problem lies.

Datto Siris backup opinions

Commenti: Our main purpose in using this class of software is to get cloud backup as easily as possible with a product that comes with solid support. Datto seems to have achieved those goals.

Aspetti positivi:

It does cloud backup pretty seamlessly without much intervention. Their support is very good and they are fairly responsive and available.

Aspetti negativi:

The user interface is less than intuitive.

Best Backup solution

Commenti: From the time we chose to use Datto, the setup and implementation was a breeze.
I have had several interactions with the Technical support team and their responses are always swift and accurate.
When using previous products, we received confirmation that backups completed, but Datto actually boot the backup and sends a screenshot verification of the successful login screen.

Aspetti positivi:

Ease of setup and use Dashboard to see all backup statuses Quick response from support for remediation of backup issues. Daily verification that backup can actually boot if needed.

Aspetti negativi:

I haven't found any downside in the short time that we have been using the Datto product. We are still fairly new to it, but consider it a solid option

Great Experience and great Customer Service

Aspetti positivi:

We use Datto for almost all of our SMBs. They are easy to set up, and reliable and easy to administer.

Aspetti negativi:

Very small form factor, and needs to have good ventilation. We have killed several boxes putting them into a too small area, and then they over heat.

Reliable local & cloud backup.

Commenti: Excellent! The customer service is very good and the people really know what they're doing!

Aspetti positivi:

Once the software and hardware are setup it's all hands off! The software will notify you if there are any issues with the backup. It will also notify you if the backup was successful by logging into the vm created by the backup!

Aspetti negativi:

I can't think of anything that I didn't like about this software. It has a straightforward web interface that is easy to navigate.

Datto SIRIS Review

Commenti: Overall Experience is good

Aspetti positivi:

Ease of Deployment, Configuration and description were clear and concise

Aspetti negativi:

Screen shot backup failures, and having to manually to a differential merge

Datto has a solid and reliable solution that you can count on.

Commenti: We have been saved from cryptlocker more than once thanks to this product.

Aspetti positivi:

Back verification screen shots as proof of working backups Option of Local an/or Cloud virtualization and restore. Service and Support is great. Highly Configurable.

Aspetti negativi:

Datto is only available via registered re-sellers/partners so you are not able to get this service direct to your internal IT department.

Industry leader in dedicated backup and disaster recovery appliances

Aspetti positivi:

Datto alerts integrate into our ticketing system and sends notices to our NOC engineers for fast remediation.

Aspetti negativi:

Cost is usually a problem when we suggest them to clients and its a twofold problem. The monthly infinite cloud retention fees as well as the hardware itself can be quite exorbitant.

Datto SIRIS: best choice for a proffesional BCDR solution

Aspetti positivi:

Besides the ease of use and install, DATTO gives top quality support and allows you to configure alerts when backups have not run or successfull virtualisation fails. So you're always in the know.

Aspetti negativi:

Drive consistency checks are real strict and are not always fixed with checkdisk.

Business Continuity, not just Disaster Recovery.

Commenti: Great to deal with.

Aspetti positivi:

Backup schedule as short as every 10 minutes means you won't lose much data between backups. Being able to spin up your environment both onsite from the SIRIS device and the cloud within minutes can keep your business operating with minimal downtime - saving thousands of dollars in lost production. Restore lost files - either accidentally deleted, or maliciously deleted by exiting employees.

Aspetti negativi:

Ongoing monthly costs are high, but the benefit of being able to spin up your environment both onsite from the SIRIS device and the cloud makes it worth it. Backups can slow the network - so getting the backup schedule right is important so as not to slow the network during busy periods.

SIRIS Rocks

Commenti: The device and services backup as advertised. Safeguarding crucial infrastructure and minimizing downtime.

Aspetti positivi:

Easy to deploy, backups and safeguards your data and provides auto verification.

Aspetti negativi:

one or two of the pages could be easier to navigate to and from

Best backup software ever used

Aspetti positivi:

Sleepless nights wondering if you could restore or what to do after ransomware targets a file server are no more. Good support and good product.

Aspetti negativi:

If you need to upgrade or replace a drive, the system needs to go offline to repair. In addition, bare metal restores have always been a problem. It can get expensive with the cloud portion.