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Cos'è Workato?

Workato, un'apprezzata iPaaS a cui si affidano oltre 21.000 organizzazioni, è una piattaforma per automazioni intelligenti che offre integrazione aziendale e automazione dei processi, consentendo agli utenti aziendali e ai professionisti IT di collaborare al fine di costruire, gestire e distribuire automazioni senza compromettere sicurezza e governance. Importanti marchi di tutto il mondo utilizzano Workato, incluse le maggiori società di collaborazione aziendale, catene di locali e caffetterie, società di big data a aziende di gestione dei contenuti cloud.

Chi utilizza Workato?

Piattaforma di integrazione per aziende di tutte le dimensioni, che aiuta con l'automazione dei flussi di lavoro, l'assistenza clienti, lead generation, controllo, creazione di report, elaborazione in batch, fatturazione, messaggistica e altro ancora.

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Workato Software - 5

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Workato

Workato

4,7 (58)
10.000,00 USD
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Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Workato

Punteggio medio

Nel complesso
4,7
Facilità d'uso
4,3
Servizio clienti
4,6
Caratteristiche
4,5
Rapporto qualità-prezzo
4,4

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
66%
4
34%
Estela
Estela
Senior Software Engineer (USA)
Utente LinkedIn Verificato
Servizi finanziari, 5.001-10.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Workato enhances simple integrations for each project

4,0 anno scorso

Commenti: We have been using Workato for over five years to incorporate some of the tools and Platforms we use in the Marketing, Sales and Engineering departments. The simple work path designer with many integration endpoints/functions has been a great help to us. The tool has saved us a lot of engineering time because we were able to link different systems by drag and drop. Very extensive variety of product integration possibilities, we can find examples of this with Google, Dropbox, Microsoft 365 and others. I also appreciate the intuitive interface and the notifications the moment one of the Zaps breaks down for some reason.

Aspetti positivi:

The producer of easy-to-use workflows, preloaded integrations and finalizations, and automations, enables a vast array of uses. They needed a solution to automate the management of emails and attachments that were received in large quantities, using Workato and certain email analysis tools, it was possible to automate the management of thousands of emails, this additionally increased our productivity to a great extent.

Aspetti negativi:

The cost mutated over the years and grew significantly (but, it is still achievable compared to the work done), the addition of a new add-on sometimes takes time, the new transfer function is still in the testing stage. At the time of our procedures, the email analysis was not powerful enough for our needs, we needed to examine PDF attachments that were received in Zip archive format, however it coupled very well with a third party tool that specialized in that specific task.

Maria
Customer Support Manager (UK)
Consulenza manageriale, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A Great Cloud Management Software

4,0 mese scorso Nuova

Aspetti positivi:

From process automation to cloud management, Workato offers great features and has always delivered. I also like it is secure, scalable, and management and customization is easy too.

Aspetti negativi:

Workato is the best I have used. No complaints.

Paul
Paul
Project Manager/Content Manager (USA)
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Has Potential to be Amazing!

4,0 6 anni fa

Commenti: I think Workato has great potential. It seems like their needs to be better guides and walkthroughs for each App integration.

Aspetti positivi:

The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.

Aspetti negativi:

I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.

Mwangi
Communication manager (USA)
Gestione formativa, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Streamlining workflow management with Workato

5,0 9 mesi fa

Aspetti positivi:

I like that the tool offers real-time syncing and also is easy to use even to non-technical members.

Aspetti negativi:

The downside is that the pricing cost is quite expensive and is limited in terms of customization.

Oluchi
Fulfillment Pharmacist (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A one stop solution for integration

5,0 8 mesi fa

Aspetti positivi:

It enables seamless integration of applications, data, and experiences. Has made it easy to move records from one SaaS application to another. It’s technical support is amazing.

Aspetti negativi:

It works extremely well nothing to dislike.

Salvatore
HR Manager (USA)
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

My Experience With Workato

5,0 9 mesi fa

Aspetti positivi:

It makes cloud management easy It is amazing for robotic automation

Aspetti negativi:

Workato has met our needs. Never had issues.

Rob
Salesforce Manager (UK)
Servizi e tecnologie dell'informazione, 5.001-10.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Recently purchased Platfrom automation tool

5,0 anno scorso

Aspetti positivi:

Recently started using this for cross-platform automation and robotic process fulfillment. Great time saver for those repetitive jobs that need you to access multiple systems or platforms to achieve. Earned its value back in time saved

Aspetti negativi:

Feature rich tool that takes time to learn. Currently using experts to deliver business reuqirements, but have a long term goal of end users being able to create and administer their own automation.

Sai
Sai
Client Project Manager (USA)
Utente LinkedIn Verificato
Internet, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Source of truth!

5,0 anno scorso

Commenti: Experience has been tremendous

Aspetti positivi:

Workato is seamless to use for accessing and retrieving data! Saves time and reduces cost

Aspetti negativi:

Nothing to dislike about Workato, it is very effective

Viveka
Developer (India)
Servizi e tecnologie dell'informazione, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Workato

4,0 anno scorso

Aspetti positivi:

Workato tool has a user-friendly interface, and it is a low-code platform where much programming knowledge is not required. It reduces users' time and effort by providing pre-built recipes for popular applications like Salesforce, Freshdesk, etc. Integration with different applications is made easy and it provides good customer support where they help us when we are stuck. Documentations and video lectures are available which help new learners to grab the tool quickly.

Aspetti negativi:

The only con which I experienced during development is, it hangs sometimes.

Ravi
Software Consultant (India)
Servizi e tecnologie dell'informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Workato Review

4,0 anno scorso

Aspetti positivi:

Workato is the very finest tool for automating tasks and integrating apps. It's a powerful integration platform and it allows you to connect different apps and automate workflows. It's great for streamlining the process and saving time. You can create custom workflows using these pre-built connectors to automate repetitive tasks easily.

Aspetti negativi:

I faced that least is Workato pricing structure is based on the number of transactions or actions you perform. If you have a high volume of transactions, it could potentially become costly.

Pedro
consultant (Spagna)
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Automatización Inteligente para mejorar la productividad

4,0 2 mesi fa Nuova

Commenti: En general workato me parece solución robusta y versátil para empresas que buscan optimizar procesos y mejorar la eficiencia mediante la automatización.

Aspetti positivi:

Lo que más me gusta de workato es que tiene una interfaz intuitiva, basada en arrastrar y soltar, que facilita la creación de flujos de trabajo incluso para usuarios no técnicos.

Aspetti negativi:

Algo que no me gusta mucho de workato es quizás el precio, que puede llegar a ser costoso para pequeñas empresas o emprendedores.

Siva
ASSOCIATE (India)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Workato

4,0 2 anni fa

Aspetti positivi:

Workato is the best cost-effective tool with user-friendly customer support. The fantastic feature is we can share our recipe to even other users and they can make use of it. There are more than five hundred pre-built app connectors that we can connect to our recipe and testing the workflow is much easier in the workato tool. There are three types of connectors such as Http connectors, Community connectors, and Connectors SDK which help in creating custom connectors with low code in the recipe. Training materials and documentation are easily available which helps new learners to grasp the tool knowledge quickly.

Aspetti negativi:

The only con is it will keep on sending the emails if the flow has errors, which might disturb the users.

Jeremy
Integrations Solutions Consultant (USA)
Software informatici, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Integrations made easy

5,0 2 anni fa

Aspetti positivi:

I don't come from a developer background but can understand API calls and and responses. With just that knowledge I'm able to build intricate integrations within Workato.

Aspetti negativi:

While knowledge of coding syntax isn't a must, it is definitely a bonus within Workato. More documentation for more laymen like myself would be incredibly helpful in extracting full value from the platform.

Viveka
Associate (India)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Workato Review

5,0 2 anni fa

Commenti: Overall, Workato is a powerful automation platform that offers wide range of pre-built features and benefits for businesses with cost-effective feature. It helps in automating repetitive tasks and connect with different applications and services. Workato helps user's to achieve our goals efficiently and effectively.

Aspetti positivi:

Workato is a fantastic integration and automation platform that offers users to connect different applications and automate the repetitive tasks and workflows, saves our time and reduces the risk of errors. As a versatile automation tool it supports various applications including cloud-based and on-premise applications. It also enables integration between different applications and systems which reduces manual work and allows organizations to streamline their business processes. Even it has over 500 connectors, including business applications like Salesforce, Slack, Google sheets and more which helps us to connect different data sources to create powerful integrations. Moreover, Scalability in Workato helps users to handle automation for small to large enterprises. The best feature in Workato is Data Mapping where it allows users to map the data between connected applications, ensures whether data is up-to-date and consistent across our systems. In addition, user's can create workflows that are triggered in real-time and even users can respond to events as they happen. And it also imparts security features, including encryption, user authentication, and role based access control. Documentation and training resources are tremendous as new user's can learn the tool quickly. Workato tool is cost effective where it offers affordable pricing plans, and provides the cost-effective solution.

Aspetti negativi:

Workato's interface might be overwhelming for new users and requires a bit of learning curve to understand how to use the tool effectively.

Reetha
RPA Developer (India)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Workato - Easy to automate

5,0 2 anni fa

Aspetti positivi:

Using Workato, I can easily automate the process without having to learn any complex programming languages. It's an amazing tool to learn automation quickly and efficiently!

Aspetti negativi:

For me, it is quite challenging to comprehend the database structure, establish DB connections, and integrate them.

Jothika
RPA Developer (India)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Workato-Automation tool

4,0 2 anni fa

Commenti: The easy tool which is used for automating the process with great desired outcomes.

Aspetti positivi:

It is a drag and drop interface and it is easy to use.100+ Prebuilt connectors make this tool easier.This tool ensures security and scalability.

Aspetti negativi:

It is much harder to use without programming experience when we have to work with the API application.Maintenance of recipes is quite challenging.

Sriram
Associate Graduate Engineer (India)
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Workato

5,0 2 anni fa

Commenti: Workato is a low-code integration tool

Aspetti positivi:

Workato is an API-merged cloud-based software tool, it contains 600 pre-built apps with all types of categories like AI Machine learning, DevOps, Productivity, Operations, etc. We can easily deploy our recipe and share it via a link so that we can easily access it to test the recipe. It is low code integration tool.

Aspetti negativi:

Sometimes we cannot be able to connect the pre-built apps because they need proper API keys and credentials. Only technical users will be able to create the connector SDK to customize the recipe of the application.

Keerthana
Associate (India)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Overall of workato review

4,0 2 anni fa

Commenti: Overall, this is low code and no code tool to automate the code easily and efficiency.

Aspetti positivi:

Workato is an automation tool to build the repetitive task and it helps to reduce the error. we can easily build the flow design and it manage the error handling mechanism. It's offering a feature to drag and drop programming to create and manage their workflow in workato.

Aspetti negativi:

This tool is quite costly and difficult for the users who are all not having programming background.

Saran Raj
RPA Developer (India)
Servizi e tecnologie dell'informazione, 5.001-10.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Workato: Streamline Workflow with Powerful Integration

5,0 2 anni fa

Aspetti positivi:

Workato impacted me in intelligent automation to automate complex workflow and reduces manual errors

Aspetti negativi:

Some of the features should be improved and improved features to be upgraded as per client expectation

Melshika
Associate (India)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Workato Review

5,0 2 anni fa

Aspetti positivi:

I have Been using Workato for the last 10 months, Workato Automation Institute - provides Automation Pro1, Pro2, and Pro3 these courses are more than enough to learn from basic to a high level. we can easily build the flow design. The tool has a great error-handling mechanism. Using connectors we can integrate our platform with other platforms like google drive outlook teams....etc,. I like this tool's flexibility in creating recopies. and its performance.

Aspetti negativi:

It's tricky to automate little complicated pieces of stuff.

Nihilkumar
Assistant Manager (India)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Workato Review

5,0 2 anni fa

Aspetti positivi:

The drag-and-drop interface is easy for users to create and manage their workflows in Workato. It can be integrated more than 1000 apps and systems, making it a versatile tool for businesses of all sizes and industries. Also, it allows users to customize their workflows to meet their specific business needs and requirements. It can be designed to sync in real-time ensuring that data is always up-to-date and accurate.

Aspetti negativi:

The most of the apps can be integrated with workato, hope it will grow in the near future.

Blake
Blake
VP / Lead Architect (USA)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

Great Product If You Know What You're Doing

4,0 8 anni fa

Commenti: As a consultant, I use Workato both in my own business and in multiple clients' accounts. I began using Workato because QuickBase promoted them as the preferred integrator when Intuit announced the sale of QuickBase. While they have a large number of pre-built connectors as well as the ability to setup HTTP calls, the process of building Recipes has an extreme learning curve, especially coming from a service like ItDuzzit. Additionally, the team often releases new or beta connectors without first having any supporting documentation, other than the connector's marketing page. Overall, they have a good product, but they seriously need to review their release process and the setup of their support portal.

Aspetti positivi:

Lots of pre-built connectors. Chat agents are generally very quick to respond.

Aspetti negativi:

Extreme learning curve - especially difficult if a user does not have any programming background. Support documentation is often lacking - especially for new connectors. When documentation is provided, the content is often very thin and is typically mostly text, with few reference images. Support portal provides no way to go back to your Recipe interface. Support Tickets can sometimes take 2 - 3 days for a response. Support Tickets have an internal "Priority", but no way for users to identify their own level of Urgency. From what I can tell, ALL tickets are given an initial Priority of "Low". Pricing / Plans lack any real sense of transparency. While the main pages tell users that Integrations are divided up into "Base" and "Professional" apps, you have to search through the Support Portal documents in order to find any comprehensive list of "Base" and "Professional" and there is no document that does a side-by-side comparison of the various Plans. And, if you look at the QuickBase plans, the apps are referred to as "Tier 1" and "Tier 2" vs "Base" or "Professional". Recipe logs only show information related to the last row of data processed. No way to see a "schedule" of active Recipe's.

Brad
Brad
Utente LinkedIn Verificato
, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: GetApp

An essential part of any business' systems

5,0 8 anni fa

Commenti: My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M in annual revenue. Workato has transformed how our business operates by enabling us to automate what once was time-consuming, error-prone manual processes. Using the automation of Workato recipes has enabled us to save money by getting more production out of the staff we have and prevented us from having to hire new employees or contractors as the company has grown. Those costs savings have greatly exceeded the cost of Workato.

Aspetti positivi:

The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.

Aspetti negativi:

Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.

Utente Verificato
Utente LinkedIn Verificato
Contabilità, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Cool Task automation application

5,0 2 anni fa

Commenti: I will continue to use it for now

Aspetti positivi:

I use this software to connect to our business. It meets our needs and I find it cool

Aspetti negativi:

Not having a free version is not a good thing

Utente Verificato
Utente LinkedIn Verificato
Industria edilizia, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Amazing IPaaS for custom workflows

5,0 2 anni fa

Aspetti positivi:

We're able to pilot and test new workflows, build upon them, then productize them as a service, which can be used by our consulting team.

Aspetti negativi:

Requests for adding new features(actions and triggers) to an existing Connector can be subject to their own priorities, and may not be addressed even with a substantial use-case.