Automox

Finally a software deployment tool that just works

Commenti: We had a very successful POC which showed how much time we would be saving using their platform.
Automox can automatically deploy patches endpoints need for OS or third-party applications. I'm also very excited about the features they will be adding to their platform.

Aspetti positivi:

I love how responsive the product is for being agent-based. Multi-platform support makes it easy to use one product for your patching and software deployment needs. Automatic scanning which uncovers which patches are needed for installed applications/OS. Their live dashboard makes it easy to determine the level of compliance. Their built-in live chat makes it easy to connect with Support to resolve issues.

Aspetti negativi:

Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.

Simple and safe patching solution. Glad I went with Automox

Commenti: Support team is awesome and fast to respond. Customer care team is good on checking in and making sure you have what you need. Fairly informative on new features and downtimes are next to nothing with Automox.

Aspetti positivi:

I like that the time the time to implement Automox and how easy it is to use was the biggest pro to Automox. Within 4 hours I had our entire server environment ready to patch and get caught up after our last patching solution had been pulled for over 4 months.

Aspetti negativi:

Only hard part with Automox is writing worklets and understanding how it works and what permissions the agent has to the machine to make registry changes or deploying non standard software to the machine.

Almost but not quite there yet

Aspetti positivi:

Easy deployment and patching, able to do integrations

Aspetti negativi:

not a good rmm tool and not quite there yet with its reporting functions

Automox - 2 years in

Commenti: Overall we use it to track and push patches for Windows and 3rd party and we use it to push software. The software push capability is especially nice since we are able to push anything that can be done in Powershell to the client, even if they are remote.

Aspetti positivi:

The Automox console is very easy to use and navigate. If you are a Powershell junkie you will love the software push capability through PS. It does a great job of keeping track of clients outside my network.

Aspetti negativi:

There are many times when we have to reboot a machine just to get it to show as compatible again. It works well but sometimes we have to do the reboots on 30 machines to get them to all show up.

Game changer

Commenti: Fantastic. Really, really great product. It does all you need it to and more.

Aspetti positivi:

Easy to use, easy to deploy, patch everything on your laptops. Create worklets to do anything on your machines. No matter where they are or where you are.This application helped to reduce vulnerabilities on our estate from 10,000's to 100's. we were using SCCM but would never leave Automox now.Great support and really well priced.

Aspetti negativi:

They have a new feature for remote access that was good, it uses VNC. only issue was you could only connect to one machine at a time. No IT person only connects to one machine at a time! so if they can change it to multiple machines then I might be interested in taking that option.