--- description: Scopri le funzionalità di Brand24, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brand24 - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per social media monitoring](/directory/31028/social-media-monitoring/software) > [Brand24](/software/149054/brand24) # Brand24 Canonical: https://www.capterra.it/software/149054/brand24 Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/149054/brand24?page=2) > Accesso immediato a tutte le conversazioni online sul proprio marchio. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 256 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Brand24? Brand24 si rivolge a marchi di piccole e medie dimensioni di tutto il mondo che desiderano identificare e analizzare conversazioni online rilevanti per la propria attività, al fine di ottenere informazioni sui clienti, aumentare la loro soddisfazione e le vendite. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 256 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Brand24 - **Area geografica**: Wroc¿aw, Polonia - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 199,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: arabo, ceco, coreano, croato, danese, finlandese, francese, indonesiano, inglese, italiano, norvegese, olandese, polacco, portoghese, rumeno, slovacco, spagnolo, svedese, tedesco, thailandese, turco, ungherese, vietnamita - **Paesi disponibili**: Anguilla, Antigua e Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belgio, Belize, Bermuda, Bolivia, Brasile, Canada, Cile, Cina, Colombia, Costa Rica, Cuba, Curaçao, Dominica e altri 55 ## Funzionalità - AI Visibility Score - Analisi competitiva - Analisi dati della campagna - Analisi delle sensazioni - Analisi delle tendenze - Analisi visiva - Citation Intelligence - Coinvolgimento dei clienti - Competitive Benchmarking - Creazione di report/analisi - Dashboard - Determinazione degli influencer - Gestione contatti - Gestione dei progetti - Gestione dell'esperienza del cliente - Gestione della campagna - Gestione della reputazione - Gestione delle risposte - Hashtag Tracking - Integrazione di social media - Media Monitoring - Monitoraggio - Monitoraggio degli influencer - Monitoraggio dei social media - Monitoraggio del coinvolgimento - Monitoraggio del marchio - Monitoraggio della concorrenza - Monitoraggio della stampa - Monitoraggio delle parole chiave - Monitoraggio delle revisioni - Multi-Language Tracking - Multi-Platform AI Coverage - Notifica di revisione - Parametri prestazionali - Prompt Organization - Raccolta dati multi-canale - Real-Time Notifications - Rendicontazione e analisi statistiche - Report personalizzabili - Response Position Analysis - Ricerca/Filtro - Segmentazione del pubblico di riferimento - Share of Voice (SoV) - Strumenti collaborativi ## Integrazioni (1 in totale) - Slack ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per social media monitoring](https://www.capterra.it/directory/31028/social-media-monitoring/software) ## Categorie correlate - [AI Search Visibility](https://www.capterra.it/directory/34597/ai-search-visibility/software) - [Strumenti di marketing con IA](https://www.capterra.it/directory/34136/ai-marketing-tools/software) - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) - [Software per social media monitoring](https://www.capterra.it/directory/31028/social-media-monitoring/software) - [Piattaforme per influencer marketing](https://www.capterra.it/directory/31337/influencer-marketing/software) ## Alternative 1. [YouScan](https://www.capterra.it/software/173036/youscan) — 4.9/5 (124 reviews) 2. [Brandwatch](https://www.capterra.it/software/157048/brandwatch) — 4.2/5 (255 reviews) 3. [Hootsuite](https://www.capterra.it/software/121701/hootsuite) — 4.4/5 (3803 reviews) 4. [Agorapulse](https://www.capterra.it/software/123971/agorapulse) — 4.6/5 (713 reviews) 5. [Sprout Social](https://www.capterra.it/software/121447/sprout-social) — 4.4/5 (609 reviews) ## Recensioni ### "I am satisfied" — 5.0/5 > **Javiera** | *21 novembre 2024* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: How the data is visualized, the ux is very easy. > > **Inconvenienti**: That I had to specifically ask for historical data. ----- ### "Growth Hacking Manage" — 5.0/5 > **Bartłomiej** | *10 luglio 2025* | Circuiteria | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: I really like how easy it is to see what people are saying about our brand. It helps us understand our audience better, not just during a crisis but also in everyday projects. The AI features are super useful, and the analytics show more than just numbers – they give us a clear picture of our brand’s image. > > **Inconvenienti**: Sometimes there’s a lot of data, and it takes a bit of time to go through everything. But once you get used to it, it’s actually helpful. > > Very positive. It’s a powerful tool that gives us both real-time mentions and deeper insights. We use it to track our brand voice, spot trends, and even improve projects based on what people say. It’s a great mix of monitoring and strategy support. ----- ### "Turning Conversations into Strategy: Our Journey with Brand24" — 5.0/5 > **Jennifer** | *6 ottobre 2025* | Servizi ambientali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Brand24 made it incredibly easy to get started with social listening. The setup was seamless, and there was virtually no learning curve, which is a huge relief when launching a new tool can often feel overwhelming. Their customer support team is fantastic, both during onboarding and as we continued to build out our program. They are responsive, knowledgeable, and genuinely invested in helping us succeed. Thanks to Brand24, we were able to quickly launch our social listening initiative and start sharing real-time insights about brand conversations across the business. It’s been a game-changer for how we understand and respond to our audience. > > **Inconvenienti**: Brand24’s filters can let irrelevant or incorrect content through, which affects the accuracy of insights. Boolean search and sentiment filters sometimes need refinement to better exclude noise or unrelated mentions, but that's the case with virtually any tool, so not really a con. Just more refinement may be needed to get drilled down to what we're looking for at times. > > Brand24 has empowered us to launch a robust social listening program and share meaningful insights with our broader organization. We’ve been able to track brand conversations in real time, identify trends, and better understand our audience’s needs and perceptions. ----- ### "Great service and good insights\!" — 5.0/5 > **Mark** | *24 settembre 2026* | Marketing e pubblicità | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: The AVE insight was particularly useful to us and it definitely has saved us a lot of time manually calculating earned media. > > **Inconvenienti**: Could perhaps redesign a more seamless format as we could forget which tab we need to refer to, a number of times. > > Great follow up with from \[sensitive content hidden\] The AVE insight was particularly useful to us and it definitely has saved us a lot of time manually calculating earned media. Additionally, the Ai summary was real helpful and surprisingly on the money\! ----- ### "Good but can be much better" — 3.0/5 > **Eli** | *7 luglio 2025* | Marketing e pubblicità | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: The interface is great and easy to navigate and i liked that the report was generated for me when i requested for it > > **Inconvenienti**: I asked for a call to take me through certain aspects and the response i got was for a suggestion to have an email conversation instead which was not sufficient. Also the results only go back as far as one year but i needed data from 2 to 3 years > > could have been better if we had that call i requested for because the request from my client was very specific ----- Pagina: 1/12\ Avanti: [Pagina successiva](https://www.capterra.it/software/149054/brand24?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/149054/brand24) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati