--- description: Scopri le funzionalità di VirtualPBX, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VirtualPBX - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per centralini virtuali](/directory/30084/telephony/software) > [VirtualPBX](/software/149117/business-voip) # VirtualPBX Canonical: https://www.capterra.it/software/149117/business-voip Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/149117/business-voip?page=2) > Ottieni minuti locali illimitati per la tua azienda a partire da $18,99/mese. Risparmia dal 40% all'80% rispetto ai tradizionali sistemi telefonici d'impresa. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 38 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza VirtualPBX? VirtualPBX serve un mercato diversificato di piccole e medie imprese. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 38 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: VirtualPBX - **Area geografica**: San Jose, USA - **Anno di fondazione**: 1997 ## Contesto commerciale - **Prezzo di partenza**: 15,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese, spagnolo - **Paesi disponibili**: Canada, Messico, Regno Unito, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Audio e video bidirezionali - Audio/Video Conferencing - Automated Attendant - Autorizzazioni basate sul ruolo - Avvisi/Notifiche - Azioni innescate da eventi - CRM - Chat/Messaggistica - Collaborazione multi-utente - Composizione automatica dei numeri di telefono - Comunicazione multi-canale - Condivisione di documenti - Conferenze - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Dashboard - Estensioni virtuali - Filtro delle chiamate - Gestione contatti - Gestione delle code - Gestione elenco chiamate - Gruppi di chiamata - IVR - Instradamento delle chiamate - Invio di SMS di massa - Live Chat - Messaggio vocale - Messaggistica programmata - Messaggistica via SMS - Monitoraggio delle chiamate - Monitoraggio delle chiamate - PBX - Profilo del chiamante - Registrazione - Registrazione delle chiamate - Registrazione delle chiamate - Relazione delle chiamate - Report personalizzabili - Ripartizione delle chiamate - Risposte automatizzate - Smistamento automatico delle chiamate - Softphone - Sondaggi e feedback - Strumenti collaborativi - Trascrizione delle chiamate - Trasferimento di file - Trunking SIP - Video Chat - VoIP ... e altre 9 funzionalità ## Integrazioni (14 in totale) - Asana - Clio - Dropbox Business - Freshdesk - Gmail - Google Calendar - Google Sheets - HubSpot CRM - Microsoft Teams - Salesforce Platform - Shopify - Slack - Trello - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) ## Categorie correlate - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) - [Piattaforme per SMS marketing](https://www.capterra.it/directory/30842/sms-marketing/software) - [Software Voip](https://www.capterra.it/directory/30940/voip/software) - [Software per call center](https://www.capterra.it/directory/30007/call-center/software) - [Software per Digital Workplace](https://www.capterra.it/directory/31536/digital-workplace/software) ## Alternative 1. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (919 reviews) 2. [3CX](https://www.capterra.it/software/158704/3cx) — 4.4/5 (467 reviews) 3. [RingEX](https://www.capterra.it/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 4. [JustCall](https://www.capterra.it/software/157853/justcall) — 4.1/5 (224 reviews) 5. [Ooma Office](https://www.capterra.it/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Recensioni ### "Nationwide Reach with Local Presence" — 5.0/5 > **Susan** | *23 aprile 2026* | 2128 | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The ability to have a local phone number when you are a nationwide company is invaluable as clients want a "local" presence. > > **Inconvenienti**: I have absolutely nothing negative to say about this company and have been a client for over 25 years > > Excellent. My company has been using this virtual phone assistance for over 25 years and highly recommend to other businesses ----- ### "Indispensable Business Phone Solution" — 5.0/5 > **Desmond** | *17 maggio 2026* | Trasporti/Trasporto merci/Ferrovie | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Well, the significant savings in cost benefits received since we moved from the Industry giants along with the comparatively high quality, state-of-the-art telecom service is a given, but It is the connectivity and integration of our remote locations that make it appears like we're operating from a single location is quite frankly, a triumph for my company. The user-friendly GUI, (DASH) provides effective Call Management tools, access to customize and configure telephone devices, including mobile phones integration and immediate access to Customer Support via a dynamic chat platform, are most endearing. All this however, are not outmatched by the Dispensation of all seven pillars of the Customer Support Team. > > **Inconvenienti**: This is a hard one to answer. I would say it's the constant solicitation to give feedback on obviously successful support events achieved to my satisfaction. > > Ditching the long established powerhouses to partner with VIRTUAL PBX was effectively the best business decision made in achieving our objective of cost-effective and reliable telecom services powered by cutting-edge technology. However, despite the immediate and obvious benefits of state-of-the-art PBX Business Phone Service at a fraction of the cost charged by the TELECOM Giants in the Industry, It is the personalized customer support that I've received over the years that resonates with me more than anything. It's been like having my own internally commissioned team of dedicated professionals with a singular commitment of solving whatever issues that arise at any given time; Technical or otherwise. I have never once been dissapointed. ----- ### "Support was not up to todays norms." — 1.0/5 > **Steve** | *25 gennaio 2024* | Proprietà immobiliari | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Nothing, could not get help with problems I was having from any department, all were just passing the buck. > > **Inconvenienti**: Support from their onboarding department. > > Wasted about three weeks trying to get my SMS account set up. They have not clue what they were doing and would do nothing to help me. ----- ### "VPBX is Helpful, Affordable, and Responsive" — 5.0/5 > **Amanda** | *23 ottobre 2025* | Ufficio del Direttore | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: It is easy to use and easy to set up. The customer support is extremely prompt and helpful. There have been very few and very short outages. This is helpful so that it doesn't interrupt service to our clients. Our team members are able to use phone, browser, or mobile, and this is extremely helpful. > > **Inconvenienti**: I would love to see a lower cost as our number of active lines fluctuates. I know it is difficult to stay competitive. I would also like the ability to customize the reporting to show outbound calls for each team member without having to pull the data manually. > > Overall, the experience has been good. The IT support is very helpful and goes above and beyond to support us as needed. We have not yet explored the mobile options for message sending, but we will be doing so in 2026. The call management and recording system has been better than expected. ----- ### "\[sensitive content hidden\] was my guardian angel." — 5.0/5 > **Paul** | *25 agosto 2025* | Servizi legali | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: That \[sensitive content hidden\] got my line ported \& set up in a few days so I did not suffer any down time for my business. > > **Inconvenienti**: A bit pricey compared to what I had with VOIPO and what was recomended, VOIP.MS but it has worked without a problem so far. > > Excellent\! \[sensitive content hidden\] was personable, stayed on top of getting my number ported and set up, and the system has worked so far. ----- Pagina: 1/3\ Avanti: [Pagina successiva](https://www.capterra.it/software/149117/business-voip?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/149117/business-voip) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati