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Cos'è Mentionlytics?

Mentionlytics è una piattaforma pluripremiata per il monitoraggio del web e dei social media, ideale per le piccole e grandi aziende, così come per privati (artisti, politici, celebrità, ecc.). Consente di ottenere un report completo su ciò che si dice del tuo marchio su Facebook, Instagram, Twitter, YouTube, Pinterest, nelle notizie o sui blog o su QUALSIASI altro sito web. Puoi configurarla in pochi secondi inserendo il nome del tuo marchio!

Chi utilizza Mentionlytics?

Start-up e piccole imprese Imprese di medie dimensioni Attori, musicisti, celebrità Personaggi pubblici, politici, leader aziendali Agenzie di marketing

Mentionlytics Software - 1
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Mentionlytics Software - 3
Mentionlytics Software - 4
Mentionlytics Software - 5

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Le barre di valutazione verdi mostrano il prodotto con il risultato migliore in base alla valutazione media e al numero di recensioni.

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Recensioni su Mentionlytics

Punteggio medio

Nel complesso
4,7
Facilità d'uso
4,7
Servizio clienti
4,9
Caratteristiche
4,7
Rapporto qualità-prezzo
4,6

Recensioni per dimensioni dell'azienda (numero di dipendenti)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Trova recensioni per valutazione

5
74%
4
24%
3
3%
Duccio
Duccio
business partner (Italia)
Utente LinkedIn Verificato
Consulenza manageriale, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Must have top quality multifunctional software at a competitive price

4,0 2 anni fa

Commenti: Very satisfied

Aspetti positivi:

FunctionsOne stop entry to a lot of possibiliitiesCompetitive priceGood quality real time support

Aspetti negativi:

Sometime slowWe do not have custom reports features but it's probably necessarySometimes it doesn't update datas

Risposta di Mentionlytics

2 anni fa

Thank you for sharing your experience with us! If you are interested in our custom reports please contact us to discuss this further.

Melis
Global Brand Manager (Turchia)
Stampa, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Tracking share of voice by using Mentionlytics

5,0 7 mesi fa

Commenti: We truly recognize the importance of tracking online brand performance to create successful data-driven strategies in multi-regional markets.
With Mentionlytics Share of Voice insights, we can demonstrably prove the effectiveness of our marketing activities to leadership, ensuring continued support and resources. Also, this data-centric approach helps us stay focused on outperforming competitors in every region.

Aspetti positivi:

-Social listening across all social channels -Performance by country/channel/keyword -Measuring share of voice against competitors -Analyzing industrial trends

Aspetti negativi:

-Irrelevant matches and needed optimization -Few missing platforms like Line (Japan), WeChat (China), but they're in progress.

Geeti
Doctoral student (India)
Consulenza manageriale, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Mentionlytics is a great way to monitor web and social media presence.

3,0 2 anni fa

Commenti: Mentionlytics is an effective tool to monitor mentions and engagement across multiple sources. It provides insights in one place and is very easy to use. However, the lack of sentiment analysis and hashtag tracking features is a limitation.

Aspetti positivi:

I liked the fact that it provides insights from multiple online sources in one place, which helps in understanding the bigger picture and getting an overall view of the conversations. It is also very easy to use, which makes it ideal for both beginners and advanced users. Furthermore, the real-time analytics feature is quite impressive as it provides up-to-date insights about the conversations.

Aspetti negativi:

I wasn’t very impressed by the lack of features such as sentiment analysis and hashtag tracking. These features are quite important for understanding the sentiment of the conversations and analysing the effectiveness of campaigns using hashtags.

Risposta di Mentionlytics

2 anni fa

Thank you for taking the time to share your experience with us. I would like to let you know that the platform supports sentiment analysis (in every language!) and it is available in trial accounts and of course in every subscription plan. Sentiment analysis is one of the primary features of the platform. Furthermore, a keyword you can enter into the platform can be anything, a brand's name, a product, a competitor's name/product, a public figure's name, a hashtag, a topic, etc. We'd be happy to contact us and show you how to enter a hashtag as a keyword and how to view your sentiment analysis.

Konstantinos
Data Scientist (Grecia)
Prodotti chimici, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The brand reputation management tool that you should rely on

5,0 anno scorso

Aspetti positivi:

Mentionlytics has been a game-changer for our data analysis efforts in my company over the last two years. Its comprehensive social media coverage, real-time monitoring, and advanced sentiment analysis have empowered us to stay ahead in our industry by monitoring our brand's reputation, tracking market trends, and responding promptly to customer feedback. The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool. The outstanding customer support provided by their team has been a standout feature, ensuring a seamless experience. Mentionlytics is undeniably a must-have for organizations seeking to harness the power of social media analytics to gain deeper insights and maintain a positive brand image. Highly recommended!

Aspetti negativi:

As a new platform with a wealth of data and features, it did take us some time to become fully familiar with all its capabilities. However, it's worth mentioning that Mentionlytics' customer support was instrumental during this process.

Kavon
Assistant Manager (Giamaica)
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

10/10 the best app ever!

5,0 2 anni fa

Commenti: Mentionlytics is literally the best at tracking and monitoring social media which helps with users to gain information about a brand and automatically track mentions.

Aspetti positivi:

It a very cheap app that helps track and monitors your social media an easy to use.It's Very easy to navigate this tool witch is amazing.

Aspetti negativi:

Its a well integrated app that ..it has some quirks but thats irrelevant.it amazing.

Andrea
Business Developer (Germania)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Our go-to tool for clients monitoring

5,0 2 anni fa

Commenti: We chose Mentionlytics over 2 years ago and keep renewing because of their outstanding customer service, besides the great value of the platform and service it helps us provide to our clients.

Aspetti positivi:

Customer service above all. They are always a call away, literally and they will bend over backwards to help. The platform: comprehensive, easy to use, visually effective, great reporting and summary

Aspetti negativi:

We always run out of mentions and the mentions sometimes are repeated, not relevant.

Risposta di Mentionlytics

2 anni fa

Thank you so much for your kind words!

Despina
Despina
Project Manager (Grecia)
Utente LinkedIn Verificato
Ricerca, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Very helpfull

5,0 5 anni fa

Commenti: We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

Aspetti positivi:

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy. We are able to check all of the mentions right away and get a clear perspective of our exploitation efforts. Boolean search works wonders and the alerts and reports are a major plus.

Aspetti negativi:

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

Risposta di Mentionlytics

2 anni fa

Thank you so much for taking the time to provide feedback!

Naya
Naya
Co-Founder (Grecia)
Utente LinkedIn Verificato
Prodotti alimentari e bevande, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Valuable insights & great capabilities

5,0 5 anni fa

Aspetti positivi:

Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.

Aspetti negativi:

Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser.

Risposta di Mentionlytics

2 anni fa

Thank you for sharing your experience with us! Our mobile app was recently updated and you may now add new keywords from it!

Aretousa
Aretousa
Shop Owner (Grecia)
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Nice and easy to use!

5,0 7 anni fa

Aspetti positivi:

The platform has a nice user-friendly design and is informative at the same time. Contains loads of info from different sources, so you get the whole picture at once. Since I made a small research before choosing mentionlytics, I `d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages.

Aspetti negativi:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant. It gave us some hard time, but with their help we managed to optimize it for my needs after all.

Risposta di Mentionlytics

2 anni fa

Thank you for your kind words!

Michalis
Michalis
Marketing Manager (Grecia)
Utente LinkedIn Verificato
Marketing e pubblicità, 1.001-5.000 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Mentionlytics

5,0 5 anni fa

Aspetti positivi:

Very useful tool for everyday tracking of your company s mentions in social media.

Aspetti negativi:

There is always room for improvement, but right now I cannot think of sth,

Risposta di Mentionlytics

2 anni fa

Thanks so much for sharing your experience with us. We hope to see you again soon!

Ivette
Publicista (Spagna)
Mezzi di comunicazione, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Entérate de lo que dicen sobre tu marca

4,0 2 anni fa

Aspetti positivi:

Tiene algunas ventajas sobre sus competidores, por ejemplo, la sencillez desde el principio y la facilidad para empezar con todo, las funciones IA que etiquetan como positivo, neutro o negativo cada comentario o mención funciona muy bien, también la IA reconoce patrones sobre las menciones y te da consejos para aprovecharlos. Además puedes crear reglas de automatización para etiquetado y demás, lo cual ayuda mucho en el monitoreo de RRSS.

Aspetti negativi:

Es bastante caro, ya que si quieres actualizaciones constantes (que es lo deseable) debes tener uno de los planes más caros, lo cual sube mucho el precio (4 veces el paquete básico).

Daniel
Marketing Director (Messico)
Telecomunicazioni, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Tool to Measure the Brand Social News and Mentions

4,0 2 anni fa

Commenti: Provides the team with a good scope of mentions for the brand and the most important competitors, and summarizes the activity beyond social media in a useful manner

Aspetti positivi:

It's very easy to use and provides a good summary of mentions for the brand and keywords

Aspetti negativi:

Sometimes retrieves mentions that are old, and/or not relevant

Risposta di Mentionlytics

2 anni fa

Thanks for taking the time to review us! We appreciate it!

Fotini
Market Research Manager (Grecia)
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Mentionlytics: Definitely Worth Considering

4,0 2 anni fa

Commenti: The tool provides a user-friendly interface that is easy to navigate, making it simple to set up and start monitoring social media activity. The Mentionlytics team is knowledgeable, responsive, and always willing to help. If you're looking for a tool to help you monitor your brand reputation and engage with your audience on social media, Mentionlytics is definitely worth considering.

Aspetti positivi:

Ease of set-up and deployment. Great customer service.

Aspetti negativi:

The user interface is visually cluttered.

Risposta di Mentionlytics

2 anni fa

Thank you for taking the time to share with us your experience!

Katie
marketer (Corea del Sud)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Good, but need improvement

4,0 2 anni fa

Commenti: Need effort to set to collect accuate data. Quick response and assistance help.

Aspetti positivi:

To see the collected mentions and customer service is quick and careful

Aspetti negativi:

Data collection that is not costomuzed. I would like to designate the priority of the category we collect

Risposta di Mentionlytics

2 anni fa

Thank you for sharing your experience with us. Depending on the keyword/s, further optimization may be necessary. For this reason, our customer support is there to help you and advise you on how to enter the right keyword/s, since every platform out there has its own unique way to function.

Andres
Project Coordinator (Messico)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Wish I could filter the mentions by hour

4,0 2 anni fa

Commenti: Pretty good. It's an easy-to-use tool to analyze data for social media.

Aspetti positivi:

It's simple and easy to use for social media monitoring.

Aspetti negativi:

Wish I could filter the mentions by hour so when doing monitoring reports, mentions don't overlap in two different reportsd.

Risposta di Mentionlytics

2 anni fa

Thank you for taking the time to share your experience with us, we really appreciate it. You can use labels or tags to download daily reports and avoid having the same mentions in different reports. Please contact us and we'd be happy to show you how you can avoid having the same mentions in more than 1 daily report!

Pierre
Managing Director (Germania)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excellent Service

5,0 2 anni fa

Commenti: The communication with the customer support is exemplary!

Aspetti positivi:

The software is easy to use. Product features are quickly implemented. If you want to reach out to a client's help it is outstanding! Great Support! Excellent features!

Aspetti negativi:

There is nothing I can complain about - and if there were, I'm sure they would fix it if I ask for it!

Risposta di Mentionlytics

2 anni fa

Thank you so much for your kind words!

Jobst
Head of Content & Legal Market Startegy (USA)
Studi legali, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Useful social listening tool

4,0 2 anni fa

Commenti: Heading into year 2 and looking forward to expanding use.

Aspetti positivi:

Social listening and share of voice analysis are easily setup and utilized with Mentionlytics.

Aspetti negativi:

There are too many add-ons and functionality tiers and limited flexibility in that regard.

Risposta di Mentionlytics

2 anni fa

We're really grateful and appreciate you taking the time to share your rating with us.

Sebastian
Product Marketing Manager (Germania)
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Comprehensive Social Media Monitoring Tool to stay up to date

4,0 2 anni fa

Commenti: Money well spend!

Aspetti positivi:

Once set up, I get summaries of topics that are in interest for me. That gives me the opportunity to find out things that could have been missed.

Aspetti negativi:

Sometimes it gets a little too colorful.

Risposta di Mentionlytics

2 anni fa

Thank you so much for taking the time to leave us feedback.

Osvaldo
Gerente (Messico)
Gestione formativa, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excelent service

5,0 2 anni fa

Aspetti positivi:

Cost, designe, friendly. The reports are very nice.

Aspetti negativi:

Maybe the monitoring of Facebook and Instagram.

Risposta di Mentionlytics

2 anni fa

Thank you for your kind words and for rating us! We understand that getting every mention out there is important for you but some channels have some restrictions that we (and every third party) must follow.

Daniel
Data Scientist (USA)
Telecomunicazioni, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Social Monitoring

5,0 2 anni fa

Commenti: Pretty good

Aspetti positivi:

This has helped us with social monitoring.

Aspetti negativi:

Kind of slow and mention limits feel low.

Risposta di Mentionlytics

2 anni fa

Thank you so much for rating us!

Johana
Sales consultant (Kenya)
Media online, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Tool for social media marketers and influencers

5,0 4 anni fa

Commenti: It's a good tool I can recommend to anyone running social media marketing company .

Aspetti positivi:

Actually if you are an influencer or social media marketer you will like this tool , I use this like dairy , I can't compare it with another tool , it is easy to use and for sure you don't require a lot of experience everything is direct and straightforward . This platform is even good for anyone with a startup company ,I am able to view all my social media analytic and I use this platform to check and monitor competitors performance.

Aspetti negativi:

I don't have much to say about this tool except they should try to reduce cost it's slightly expensive .

Risposta di Mentionlytics

2 anni fa

Thank you very much for sharing this with us! We really appreciate your kind words.

Utente Verificato
Utente LinkedIn Verificato
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

An intelligence easy-to-use tool!

5,0 5 anni fa

Commenti: With the features and social intelligence advisor, it's super easy for an organization to monitor and manage its online image efficiently.

Aspetti positivi:

Boolean operators, a social media publisher, and social intelligence advisor are features that allow us to have a trust-worthy and efficient social media monitoring.

Aspetti negativi:

I don't have something that I dislike until now

Risposta di Mentionlytics

2 anni fa

Thanks for sharing your rating with us and the community.

Stathis
Digital Media Specialist (Grecia)
Industria alberghiera, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Your Social Media ally

5,0 2 anni fa

Aspetti positivi:

Easy to use with many features that help analyze sentiment, reach and engagement.

Aspetti negativi:

Sometimes it lags when you load too many mentions.

Risposta di Mentionlytics

2 anni fa

Thank you for taking the time to rate us, we really appreciate it!

Irini
Designer (Grecia)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent reports!

5,0 5 anni fa

Commenti: We use Mentionlytics in the marketing department and we are very pleased with the tool. It’s very easy to use, the support is excellent and they is nothing we are not able to perform with it. Also the feature that lets you label a mention and assign it to one of your team member is really helpful, totally works for us.

Aspetti positivi:

Within a simple dashboard everything is there.. mentions, hashtags, share of voice. All the important info that my colleagues and I are interested in, without losing a single mention. I really like the email alerts and the reports that are being delivered. They are well integrated and make our monitoring life easier.

Aspetti negativi:

So far, so good! Everything work as they should.

Risposta di Mentionlytics

2 anni fa

Thanks so much for sharing your experience with us!

Vangelis
Digital Marketing Specialist (Grecia)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Mentionlytics Review

5,0 5 anni fa

Aspetti positivi:

It's very useful because you can get many insights for your brand just by putting your brand name.

Aspetti negativi:

I haven't experienced any negative side yet. It's useful, easy to use, cheap and with great customer support.

Risposta di Mentionlytics

2 anni fa

We are so grateful for your kind words!