AnyDesk

by AnyDesk Software

4.5 / 5 159 reviews
AnyDesk

Popular Products


Who Uses This Software?

Remote desktop, remote support, screen sharing and web presentation

Average Ratings

159 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
  • Training Documentation
  • Support Business Hours
    Online

Vendor Details

  • AnyDesk Software
  • http://anydesk.com
  • Founded 2013

About AnyDesk

AnyDesk is the world's fastest remote desktop software on the market, ideal for desktop sharing, remote support and web presentation.

AnyDesk Features

Vendor has not completed this information.
Vendor has not completed this information.
  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring
Vendor has not completed this information.
Vendor has not completed this information.

AnyDesk Most Helpful Reviews

Perfect for computers, poor for mobiles

Translate with Google Reviewed on 1/3/2019
Mark N.
IT Support Analyst
Information Technology & Services, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My business uses remote desktop daily to assist customers who are having issues. 2 seats on AnyDesk costs the same as 1 seat for Teamviewer making it a very smart business purchase.

Pros: I like that AnyDesk is exactly the same as Teamviewer but much cheaper. I like how the address book is easy to use and you can see if users are online and ready to connect. The interface is very easy to navigate and there are a lot of options to choose from when you are connected on remote desktop. Unlike Teamviewer, Anydesk allows you to see multiple cursors which work independantly of others. This is especially helpful if you would like to point something out to a user with the cursor without interfering with what they are doing.

Cons: The product is perfect for computers, but on mobile I felt a bit let down that there is no functionality of being able to click on the mobile screen. This is a bit disappointing because I had hoped that I could operate on customers phones remotely with this. Another let down with mobile is the lack of instructions on how to control the remote desktop from your phone. There are no explanations on how to scroll, zoom in or access the keyboard. Other than this, great product.

AnyDesk: Off-Site Support, Anytime!

Translate with Google Reviewed on 1/21/2019
Norbert S.
IT Specialist
Music, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, I have a perfect experience with AnyDesk. I recommend without reserve. They are the best.

Pros: We discovered AnyDesk, one day when we had an issue with a software installation and a third party guided us to installing AnyDesk to assist us further with the issue. From this moment, we felt in love with this software and decided that it would be amazing for our customers to benefit from our services not just on-site but also off-site. Hence our memorable journey with AnyDesk started. Very stable and professional screen sharing features; instant computer access with just a numeric code and a screen prompt. Great experience.

Cons: The time-out issue should be fixed. Some troubleshooting require hours, if not days. AnyDesk should not required verification continuously, during an open session.

Read More Reviews