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Cos'è GSMtasks?
Il software di GSMtasks per la gestione dei corrieri semplifica la pianificazione delle attività quotidiane e dei percorsi ottimali per gli smistatori. I corrieri possono gestire e analizzare le proprie consegne con facilità durante l'utilizzo dell'intuitiva app per i dipendenti di GSMtasks. GSMtask offre una dashboard web in tempo reale per smistatori, notifiche automatiche via SMS e monitoraggio dei dipendenti per i clienti. Quest'API consente l'integrazione con i tuoi sistemi attuali.
Chi utilizza GSMtasks?
Flotta mobile di conducenti, corrieri e tecnici.
Dove si può implementare GSMtasks?
Informazioni sul fornitore
- GSMtasks
- Fondata nel 2000
Assistenza di GSMtasks
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat
Lingue
finlandese, francese, inglese, polacco, spagnolo
GSMtasks prezzo
Prezzo di partenza:
- Sì, offre prova gratuita
- Senza versione gratuita
GSMtasks non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di GSMtasks è disponibile a partire da 17,00 USD/mese.
Piani tariffari richiedi una prova gratuitaInformazioni sul fornitore
- GSMtasks
- Fondata nel 2000
Assistenza di GSMtasks
- Assistenza telefonica
- Assistenza diretta 24 ore su 24
- Chat
Lingue
finlandese, francese, inglese, polacco, spagnolo
Video e immagini di GSMtasks
Caratteristiche di GSMtasks
Recensioni su GSMtasks
Easy to use
Commenti: Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.
Aspetti positivi:
Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).
Aspetti negativi:
Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.
Risposta di GSMtasks
3 anni fa
Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!
An inexpensive but feature rich application
Commenti: A really good base product and brilliant customer service!
Aspetti positivi:
Its simplicity in setup, configuraton and usage; but also the ability to customise it to meet our needs at every stage and to import delivery and collection data from our Sage system.
Aspetti negativi:
To be honest, there is nothing a didn't like. The only issue was working out configuring our data export to accurately match the GSM import requirements. This was a challenge to start but as soon as I got my head around the way GSM needs the data, the import worked perfectly and just defaulted matching data fields every time.
Risposta di GSMtasks
8 mesi fa
Thank you for your positive review! We're glad you appreciate our application's simplicity and customization options. We are sorry to hear about the initial challenge with data export to GSM import, but we're pleased you found a solution. For any raising issues, we have a 24/7 support chat, so feel free to always raise any questions that emerge! Your feedback helps us improve, and we're happy our customer service stood out to you. Thanks for choosing us!
Feedback for GSMtasks
Aspetti positivi:
My overall experience with GSMtasks has been nice. It is really easy to use and helps with people's productivity. As a manager, this tool helps me track all the steps and makes it easy to assign tasks.
Aspetti negativi:
The options for integrating with third-party services are limited, meaning there are fewer possibilities to connect and interact with external platforms or applications.
Risposta di GSMtasks
mese scorso
Just let you know that we also make custom integrations, basically we can integrate GSMtasks to any application .. just ask us over chatbox ..
The Review
Commenti: Poor quality, but on a good day it really is a friend of courier.
Aspetti positivi:
Pick-up and drop-off points are connected. Phone number and comments can be found from task.
Aspetti negativi:
Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
Risposta di GSMtasks
4 anni fa
Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.
CEO / Management
Aspetti positivi:
Our company have been using this product and it has significantly boosted my team's productivity. The tool is user-friendly, making it easy to assign, track, and complete tasks. Real-time updates allow me to monitor progress instantly, and the clean, customizable interface is a plus for adapting to our workflow.
Aspetti negativi:
- Initial learning curve for advanced features - Limited third-party integrations
Risposta di GSMtasks
2 mesi fa
Thank you Grete. We do our best to make the product as easy to use and as user-friendly as possible. We also have Superb customer support, if you have ANY questions then just use the chat box ! www.gsmtasks.com - team
GSM tasks review
Aspetti positivi:
We operate in a highly specialized field, which has made selecting a management solution particularly challenging for us. However, there are a few aspects we value most: Adaptability: The ability to tailor the solution to meet our specific needs. Excellent Client Support: Responsive and helpful support for any issues or inquiries we might have. Continuous Improvement: Ongoing enhancements to the app that not only improve its functionality but also seem tailored to our business requirements.
Aspetti negativi:
It's challenging to pinpoint any least favorite aspects, as their solutions are constantly evolving. What we might find less favorable today could very well become a non-issue tomorrow due to their ongoing improvements.
Risposta di GSMtasks
8 mesi fa
Thanks for your review of GSMtasks! We're glad our adaptability and client support are hitting the mark for your specialized field. It's great to hear our ongoing improvements are making a difference for you. We're honored you switched to us from a solution that didn't meet your needs. Appreciate your trust in GSMtasks!
Praise Selver
Commenti: A great software that is capable of fulfilling our needs.
Aspetti positivi:
Gsmtasks has managed to reduce are workload significally. Brilliant customer support - very responsive and helpful thinking along. Almost every questions or challenge we had - they managed to find a solution.
Aspetti negativi:
Its offering much more than initially you might think and see. But again their team is very responsive and we had everything sorted out quickly.
Risposta di GSMtasks
5 mesi fa
Thank you for your positive review! We are thrilled to hear that GSMtasks has significantly reduced your workload and that our customer support team has been responsive and helpful in addressing your needs. It's our goal to provide not only a robust software solution but also exceptional support to ensure our users get the most out of our platform. We appreciate your feedback regarding the extensive features of GSMtasks. While our software offers a wide array of functionalities that might not be immediately apparent, we are committed to ensuring that our users are fully equipped to utilize these tools effectively. Our team is always ready to assist and guide you through any questions or challenges you may encounter. We also offer free demo training calls to our customers! Thank you for recognizing the benefits of our software in meeting your needs. We are dedicated to continuously improving GSMtasks and providing the best possible experience for our users.
Amazing Investment
Aspetti positivi:
I love how helpful the staff is when we run into any problems. The service and support is great and there are always new features being announced.
Aspetti negativi:
Nothing. There is genuinely nothing that I have found that I do not enjoy about this particular product.
Risposta di GSMtasks
5 mesi fa
Thank you for your glowing review! We're delighted to hear that our service and support have been helpful to you. It's great to know you're enjoying the new features we announce. Your satisfaction is our priority, and we're thrilled to have met your expectations.
Good service for logistics companies
Aspetti positivi:
Fast support for issues solving, great overall value
Aspetti negativi:
GSMtasks web page (task view/filtering) could have faster response
Risposta di GSMtasks
5 mesi fa
Thank you for your feedback! We are thrilled to hear that you appreciate our fast support and overall value. Your input is invaluable, and we acknowledge the need for improvements in our web page. We are actively working on features to provide an even better user experience. Your satisfaction is our priority, and we look forward to continuing to support your logistics needs efficiently!
Brilliant Support
Aspetti positivi:
GSM heard our 'wish-list needs' and put it into action, completely exceeding our expectation. Smaller tweaks can make such a difference to the end user. Thank you for hearing our needs.
Aspetti negativi:
I very fortunately have nothing to say. We are very happy with GSM as a work tool.
Risposta di GSMtasks
8 mesi fa
Thank you for your glowing review of GSMtasks! We're thrilled to hear that we exceeded your expectations by implementing your 'wish-list needs'. It's rewarding to know that even small tweaks can make a big difference for you and your end users. We're delighted that you're happy with GSMtasks as a work tool, and we're honored to have met your needs so effectively. Thanks for recognizing our efforts, and we look forward to continuing to support you!
A Courier Team's Experience with GSMtasks
Aspetti positivi:
What really shines about GSMtasks is its route optimization feature. It effortlessly juggles dozens of factors to formulate the most efficient routes, saving us valuable time and fuel costs on a daily basis. Also, the real-time tracking is a godsend, keeping us informed about our courier team's movements, reducing uncertainties, and helping us keep our customers informed.One feature our team particularly appreciates is the seamless communication channel. Whether it's assigning tasks or sharing critical information, everything happens on one platform, reducing misunderstandings and communication lapses.Customer support is another area where GSMtasks outperforms. The support team has been nothing short of outstanding, providing prompt, helpful, and personalized responses to our queries and concerns. It's clear they care about their clients' experiences.
Aspetti negativi:
For us, everything has been good so far.
Risposta di GSMtasks
8 mesi fa
Thanks for the fantastic review! We're thrilled our route optimization, real-time tracking, and seamless communication have been so beneficial for your courier team. We're especially proud to offer all these features at one of the most competitive prices in the market. Thanks for switching to GSMtasks; we're delighted to have you on board!
Recommend to all firms who have work outside office.
Commenti: Very happy.
Aspetti positivi:
Good product, good real people support, not a robot speak with you. Easy to implement and use …
Aspetti negativi:
Cant say anything bad, the service is working well.
Risposta di GSMtasks
8 mesi fa
Thanks for recommending GSMtasks! We're glad you appreciate our product, real people support, and ease of use. We're pleased to hear the service is working well for you. Thanks for being a happy customer!
GSM Tasks
Commenti: easy operation and value for money
Aspetti positivi:
easy to use and support team very responsive to issues or open to suggestions to modify or incorporate suggested features. havent tested the optimization features yet.
Aspetti negativi:
So far it meets our needs and suits our business case
Risposta di GSMtasks
8 mesi fa
Thanks for your review! We're glad you find GSMtasks easy to use with responsive support. It's great to hear it meets your needs and offers value for money. Appreciate you choosing us for price and functionality!
Best software ever
Commenti: Amazing, I love this software, it has helped me tremendously
Aspetti positivi:
Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me
Aspetti negativi:
I honestly do not know, the product is still under development which means suggestions are easily taken on board and new features come out very often.
Risposta di GSMtasks
8 mesi fa
Thanks for the glowing review! We're thrilled you find GSMtasks easy, affordable, and packed with useful features. Appreciate your understanding as we continue to develop. Glad we've been a tremendous help to you!
Daily use
Commenti: We are using it daily, all the day, this is our first workplace, where we managing our orders, routes, tours, drivers and items.
Aspetti positivi:
Easy to use. I love the support, if I have a problem they response even on a Saturday evening.
Aspetti negativi:
I have none of it, because if I have something I can contact with the Team and they can solve, update or make a new feature for that.
Risposta di GSMtasks
2 anni fa
Thank you very much, we try our best to offer good support and best service !
Fleet Management, Drivers Route, Courier Driver Management
Commenti: We had multiple shipments, no routing device, we did manually, we routed manually, we started using GSM, and all changed to drag and drop, much convinient
Aspetti positivi:
It has all the features for drivers, From task to deliver to the door step, creating new task, input of destination, accuracy of optimization, location display, drivers activating tasks, routing, mapping. the best It squizes a ten hour job to 3.5 hours. Drivers, choose it, i myself googled many apps, the most convienient and the easy i found is GSMtasks, worth it, go for it.
Aspetti negativi:
As for improvement, need to have whats app icon near the contact, so we have option to contact by number or contact by whats app
Risposta di GSMtasks
3 anni fa
Dear customer! Thank you very much for taking the time to give us positive feedback! We are very happy to hear that you are satisfied with our product and that you have found it helpful in your everyday work. We are constantly working on making the software as user-friendly and convenient as possible and user feedback is just the thing we need to keep up with the good work. We wish you all the best and hope we can work with your company for many years to come!
Super easy and convenient
Commenti: Support is great, integrations team are very easy to work with and the software overall is very robust.
Aspetti positivi:
It's super easy to use from adding tasks to complete them as a driver. With this tool we give our customers complete transparency where they can follow the delivery from our warehouse to the delivery address.
Aspetti negativi:
You cannot brand it as you like unfortunately.
Risposta di GSMtasks
4 anni fa
Thank you for your feedback! We are happy to hear that you are satisfied with our software and work hard every day to bring even more improvements to our customers :) Regarding your concern about branding the software - we would like to hear more about what your specific needs are. Right now, we offer customization on push-notifications (email/SMS logos and colors), etc.
Long term user
Aspetti positivi:
Software is well known by all our team members, it helped us to develop our structure from 5 vehicles in 2016 to 27 in 2020 and number are still growing. All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away. They are also very keen on taking sugestions of how to make the software more user friendly...
Aspetti negativi:
There is very little downsides, the only thing I can mention is that sometimes the app freezes on the phone and must be reinstalled.
Risposta di GSMtasks
4 anni fa
Hello, Maciey. Thank you for your feedback! We appreciate your kind words and hope we can keep working with you and your team for many years to come. It has been a pleasure! We are constantly working on our app as well and try to avoid any mishaps that may occur. All the best to your company!
Awesome delivery mapping/tracking
Commenti: It has made my delivery routes much more efficient. I love that we can attach pictures at the time of delivery completion to provide transparency and protection against customer complaints.
Aspetti positivi:
It's simple and easy to use once you get over the learning curve
Aspetti negativi:
It doesn't integrate with our current POS system without investing lots of $ and getting the POS developer on board to link them, which I have not been able to accomplish.
Risposta di GSMtasks
4 anni fa
Hello, Scott. Thank you very much for your positive feedback! We are happy to hear that you are satisfied with GSMtasks. We try to offer our customers a simple yet very functional solution to make their everyday work easier. We hope we can work together for many years to come! :)
Better than every logistics software we’ve tried, at a much lower cost
Commenti: By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
Aspetti positivi:
Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.
Aspetti negativi:
Extra features like API integration are relatively expensive
Alternative considerate: Onfleet e Tookan
Perché scegliere GSMtasks: Onfleet was priced too high and customer service wasn’t much help
Software precedente: Onfleet
Risposta di GSMtasks
3 anni fa
Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!
GSM task user
Commenti:
Flexibily.
Simple
Aspetti positivi:
Optimization Simple. Speed. Import and export funkcion.
Aspetti negativi:
I can't delete a task. Only separately.
Risposta di GSMtasks
4 anni fa
Hello, Natasa. Thank you for your feedback! We are happy to hear that you are satisfied with GSMtasks. Regarding your comment about deleting multiple tasks at a time. Actually, it can be done and it's very easy! Simply hold down Ctrl on your keyboard and click on the tasks you wish to delete. Choose Change state from the drop-down menu and then choose Cancel. This will delete all the selected tasks :) All the best!
Okay program
Aspetti positivi:
Easy to use for every one, sms notifications and email notification is very nice.
Aspetti negativi:
The price for integations to shopify is high.
Risposta di GSMtasks
4 anni fa
Hello, Christian. Thank you very much for your kind words and feedback! We are happy to hear that you are enjoying GSMtasks and find it helpful. Integrations with different platforms need quite a lot of work from our end as well, hence the price can be a bit higher. We are happy to hear that you are satisfied with our work and hope to work with you for many years to come :)
We use GSM Task since over 2 years and we are not able to work without it now :)
Commenti: All perfect
Aspetti positivi:
The software is great, maybe I will change some features but anyway all good.
Aspetti negativi:
That it is based on google maps, and I am able to check how many km my driver has to the point where he goes etc.
Risposta di GSMtasks
4 anni fa
Thank you for your feedback, Marcin! We are happy to hear that you are happy with our service and hope we can work with your company for many years to come! If you need any help in changing the features to suit your needs better, just let us know! We appreciate your support!
Route Optimizations App
Aspetti positivi:
It is a simple and real-time task management app that is like most. Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.
Aspetti negativi:
its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations. the second problem is it's a bit slow.
Risposta di GSMtasks
3 anni fa
Thank you for your review, Muhammad. We really appreciate you taking the time to give us some positive feedback and also point out where we can improve. We will take your feedback into consideration and give our best to always provide you with the best service.
Making Business Life Easier
Commenti: It is easy to get your work together when you have to send the workers out to work.
Aspetti positivi:
I can easily see what I need to look for and where to ask the questions. I got help from the team quickly when I asked questions
Aspetti negativi:
IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.
Risposta di GSMtasks
3 anni fa
Hi, Frans! We are really happy to see that you have chosen GSMtasks as your partner and hope the software will help you achieve your business goals quickly. Hope our partnership will last for a long time!