Chi utilizza MyTime?

Permette di fornire assistenza alle imprese che necessitano di una pianificazione affidabile e integrata di appuntamenti, prenotazioni online, elaborazione di punti vendita e carte di credito, marketing automatizzato e funzionalità avanzate di creazione di report.

Cos'è MyTime?

MyTime è il software basato sul cloud più potente e innovativo sul mercato. MyTime è progettato per adattarsi a imprese, franchising, attività con più sedi e altre imprese molto impegnate e fa registrare una crescita media del 30% da parte degli utenti che sono passati a questa piattaforma rivoluzionaria. Personale e clienti possono usufruire di questa tecnologia avanzata che migliora le comunicazioni con i clienti, semplifica l’amministrazione del back-office e migliora la presenza e la reputazione online.

Dettagli su MyTime

MyTime

https://www.mytime.com

Fondata nel 2011

Panoramica dei prezzi di MyTime

MyTime non dispone di un piano gratuito ma offre una versione di prova gratuita. La versione a pagamento di MyTime è disponibile a partire da 74,00 USD/mese.

Prezzo di partenza

74,00 USD/mese

Versione gratuita

No

Prova gratuita

Implementazione

Cloud, SaaS, Web

Dispositivi mobili - iOS nativo

Dispositivi mobili - Android nativo

Formazione

Live Online

Webinar

Documentazione

Assistenza

Assistenza diretta 24 ore su 24

Orario lavorativo

Online

Caratteristiche di MyTime

Software per centri benessere
Busta paga e commissioni
Gestione appuntamenti
Gestione dei clienti
Gestione dell'inventario
Pianificazione del personale
Programma di fidelizzazione
Punto di vendita
Avvisi/Notifiche
Gestione delle prenotazioni di camere
Pianificazione automatica
Pianificazione del personale
Pianificazione delle lezioni
Pianificazione delle risorse
Pianificazione di gruppi
Pianificazione in tempo reale
Programmazione appuntamenti
Programmazione di infrastrutture
Sistema multi-locale
Accesso da dispositivi mobili
Appuntamenti ricorrenti
Banca dati cliente
Gestione delle prenotazioni di camere
Pagamenti online
Pianificazione automatica
Pianificazione di gruppi
Prenotazioni online
Promemoria appuntamenti
Sincronizzazione dei calendari
Sistema multi-locale
Firma elettronica
Gestione degli sconti
Gestione dei buoni regalo
Gestione dei resi
Gestione delle commissioni
Profili conti clienti personalizzati
Programma di fidelizzazione
Punto di vendita al dettaglio
Scansione di codici a barre
Sistema multi-locale
Terminale di cassa per ristoranti
integrazione e-commerce
Appuntamenti ricorrenti
Gestione del noleggio di stand
Gestione del personale
Gestione dell'inventario
Gestione delle buste paga
Profilo clienti
Programma di fidelizzazione
Punto di vendita
Sistema multi-locale
Appuntamenti ricorrenti
Elenco dei servizi
Fatturazione e contabilizzazione
Gestione dei clienti
Gestione del personale
Gestione dell'inventario
Gestione delle commissioni
Programmazione appuntamenti
Promemoria appuntamenti
Punto di vendita
Servizio di pulizia a domicilio

Recensioni su MyTime

Stai visualizzando 5 di 107 recensioni

Nel complesso
4,7/5
Facilità d'uso
4,7/5
Servizio clienti
4,8/5
Caratteristiche
4,5/5
Rapporto qualità-prezzo
4,6/5
Jaret L.
Contabilità
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    Nessuna recensione
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    Nessuna recensione
  • Fonte della recensione 
  • Fonte: GetApp
  • Data della recensione: 20/11/2015

"Love this company!"

Commenti: I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome. I could go on forever about the customer service but I actually love the software and app as well! App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info. The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time. I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :) There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

Vantaggi: User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

Inconvenienti: I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

  • Fonte della recensione 
  • Fonte: GetApp
  • Data della recensione: 20/11/2015
Jen S.
Owner
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 1/9/2016

"MyTime saves my time... and my money!"

Commenti: I started using MyTime when it was just an online scheduling tool, but now it is so much more. I use it for product sales, as a time sheet for my employees, to track sales, to communicate with customers, and for all of my online marketing! If you are a new user, MyTime can replace so many different services that you are probably paying for separately, and save you a ton of money at the same time. If you are a veteran user (like me), keep an eye on all of the extra services that are constantly being added, like the reputation manager and email marketing campaigns.

Vantaggi: It literally replaces what I was using on 6 different subscription services, and at a fraction of the cost. I can keep all of my info in one place instead of having communications in my phone, email marketing on another site, scheduling on yet another site, and so on. Everything works together seamlessly now.

Inconvenienti: I can't really think of anything. All of my suggestions or feedback that I send to MyTime relating to the software are actually addressed and they let me know when the changes are complete.

  • Fonte della recensione 
  • Data della recensione: 1/9/2016
Helina B.
Business Owner/ Surf Instructor
Salute, benessere e fitness, 13-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
  • Valutazione complessiva
    1/5
  • Facilità d'uso
    3/5
  • Caratteristiche e funzionalità
    2/5
  • Assistenza clienti
    1/5
  • Rapporto qualità-prezzo
    Nessuna recensione
  • Consigliato
    1/10
  • Fonte della recensione 
  • Data della recensione: 11/12/2018

"Shady business practices, unknowledgeable staff, glitchy system"

Commenti: The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

Vantaggi: I like the look and user friendliness of the widget on our website.

Inconvenienti: The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

Risposta del fornitore

da MyTime il giorno 17/12/2018

We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

  • Fonte della recensione 
  • Data della recensione: 11/12/2018
Peter W.
Web Developer
Istruzione superiore, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    4/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    Nessuna recensione
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    8/10
  • Fonte della recensione 
  • Fonte: GetApp
  • Data della recensione: 30/11/2018

"One of the best time management applications out there"

Vantaggi: I've been using My Time for as long as I can remember to manage everything from work to personal life.
Its very easy to use, both as a newbie and an experienced user.
Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Inconvenienti: Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

  • Fonte della recensione 
  • Fonte: GetApp
  • Data della recensione: 30/11/2018
Jovan M.
Chief Operating Officer
Ha utilizzato il software per: Più di 2 anni
  • Valutazione complessiva
    5/5
  • Facilità d'uso
    5/5
  • Caratteristiche e funzionalità
    5/5
  • Assistenza clienti
    5/5
  • Rapporto qualità-prezzo
    5/5
  • Consigliato
    10/10
  • Fonte della recensione 
  • Data della recensione: 2/4/2018

"I can't say enough good things about my time. They are so present in ready to offer Solutions& suppo"

Commenti: I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

Vantaggi: Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

Inconvenienti: As their business evolves some things that were free in the beginning now cost money. For example it used to be free to call in for support but because I don't have the package that includes phone support I have to email / chat for support. Which is not a major issue but I did like in the past that I could just call

  • Fonte della recensione 
  • Data della recensione: 2/4/2018