--- description: Scopri le funzionalità di 5stelle, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 5stelle - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di gestione alberghiera](/directory/20031/hospitality-property-management/software) > [5stelle](/software/149923/5stelle) # 5stelle Canonical: https://www.capterra.it/software/149923/5stelle Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/149923/5stelle?page=2) > Sistema di gestione della proprietà basato sul cloud, con motore di prenotazione e gestione dei canali. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 71 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza 5stelle? Hotel indipendenti o piccole catene. Da bed and breakfast a hotel a 5 stelle, da 3 a 150 camere. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 71 Recensioni | | Facilità d'uso | 4.8/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: 5stelle - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 1000,00 € - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: francese, inglese, italiano - **Paesi disponibili**: Italia, Stati Uniti ## Funzionalità - Automazione del marketing - CRM - Gestione dell'esperienza degli ospiti - Gestione della manutenzione - Integrazione di GDS/OTA - Punto di vendita ## Integrazioni (1 in totale) - SiteMinder ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Assistenza telefonica - Chat ## Categoria - [Software di gestione alberghiera](https://www.capterra.it/directory/20031/hospitality-property-management/software) ## Alternative 1. [Slope](https://www.capterra.it/software/167344/slope) — 5.0/5 (45 reviews) 2. [Hostaway](https://www.capterra.it/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [Guesty](https://www.capterra.it/software/159377/guesty) — 4.4/5 (465 reviews) 4. [Smoobu](https://www.capterra.it/software/160106/smoobu) — 4.5/5 (195 reviews) 5. [WebRezPro](https://www.capterra.it/software/113348/webrezpro) — 4.6/5 (211 reviews) ## Recensioni ### "Before the final decision, I have checked about 6-7 PMS. Cheapest and more expensive..." — 5.0/5 > **Michele (Mykhaylo)** | *30 agosto 2017* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I like: - easy to learn by Yourself without help of someone. It is enough to know just a base of pc use. - The logic of work it is easy to understand. So I can say it accessible and usability has been organised well. - it is cloud. So i can access from my home pc or any other pc where it is installed. - Personalise, YES it is. Producers have thinking well to give us as much as possible tips to personalise. - With this software I have made my work easiest and fastest. I did got more free time :) BUT I have got more time to do other things. - Other important is: I work in a place, where some from our staff is about 60 years old... and can easily use this software \!\!\! - The most important is STAFF: opened, helpful. From my first touch I have got only positive experience: professional and personal. They assit as fast as possible, even out of office time, if it is possible. > > **Inconvenienti**: Cloud... it works very well with simply adsl or mobile internet, but prefer have faster internet connection. I would suggest to create such a platform where users could put together and discus some new ideas. > > I have more time to do other operation for our business. I can keep under control reservations even from my home or other country, when I am in trip. Even for our guests: check in is faster, to do a bill is easier and faster. Many operations become automatic. ----- ### "Review about 5stelle: Excellent" — 5.0/5 > **Ernesto** | *27 aprile 2017* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We appreciate the simplicity and the multifunctionality. We can arrange quickly the offer with guests on the phone. > > We have worked with 5stelle for about years and appreciate its multifunctionality and simplicity. It's very intuitive and can quickly learn to use all the functions (useful if you have various interns throughout the year). The reports which include payments, outstanding and tourist tax a very useful and easy to understand. The Web Availability function is fantastic, it allows you to connect to several OTAs and our booking engine simultaneously, so no risk of overbooking and prices can be updated automatically based on the room occupancy. 5stelle also allows you to install the programme on various computers so even when closed or away so we can manage prices, availability and reservations at a distance. Great customer support, who respond quickly to email and telephone requests. ----- ### "positive" — 3.0/5 > **martina** | *11 maggio 2017* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: we like it as it is simple and immediate , it is easy to use and to understand we are new with this system so need to improve > > **Inconvenienti**: what we do not like is that reservations cancelled cannot be traced as they disappear from the system difficulties in understanding the room type in case of change in room category > > accounting is clearer ----- ### "Customer care Reps are always helpful \!" — 5.0/5 > **Domenico** | *30 aprile 2017* > > **Vantaggi**: Complete management tool based on a cloud technology that is supported from desktop devices and mobile too, it always allows you to maintain control over all hotel departments. You can monitor in real time and have a precise check of cost \& profit, hotel reviews, detailed sale analysis, detailed pick-up reservations reports and much else... its true point of strength is constant updating in search and development; they continuously invest money in new partnership with TripAdvisor review direct connection, intelligence- rate software, brand reputation etc .... giving us the possibility to integrate the best on the market. ----- ### "Bravi a 5 stelle" — 5.0/5 > **lodovico** | *22 aprile 2017* | Industria alberghiera | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: flexibility > > **Inconvenienti**: nothing > > I am the owner of a small boutique hotel and I have been using 5stelle for about 10 years now. I have seen this software evolve and grow while always remaining a step ahead of our needs, which has helped us grow likewise. The work process is very simple, intuitive and flexible. This year we completely changed our pricing and cancellation policies and I was helped all though the process by the 5stelle staff, allowing the transition to go smoothly. The mobile application is extremely useful for a small operation like mine where I need to have access at any time on my phone. For me the excellence of 5stelle comes from its flexibility and the availability and reliabilty of its support team. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/149923/5stelle?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/149923/5stelle) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati