--- description: Scopri le funzionalità di ServiceTitan, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software HVAC](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.it/software/150053/servicetitan Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/150053/servicetitan?page=2) > Scelto da oltre 100.000 appaltatori, ServiceTitan è il software più utilizzato dalle aziende di servizi e sostituzioni residenziali. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 333 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza ServiceTitan? Aziende che operano nel settore di HVAC, impianti idraulici ed elettrici, porte da garage e spazzacamini residenziali, che desiderano aumentare le entrate, ottimizzare l'attività, potenziare il team e soddisfare i clienti. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 333 Recensioni | | Facilità d'uso | 4.1/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.8/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: ServiceTitan - **Area geografica**: Glendale, USA - **Anno di fondazione**: 2012 ## Contesto commerciale - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (locale), Linux (locale), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Canada, Stati Uniti ## Funzionalità - App per dispositivi mobili - Appuntamenti ricorrenti - Archiviazione di documenti - Budget Tracking - CRM - Calcolo dei costi - Computo dei materiali - Controllo degli orari di lavoro - Cronologia clienti - Cronologia dei servizi - Database contatti - Database dei costi - Fatturazione dei progetti - Firma elettronica - For Carpet Cleaners - GPS - Gestione degli ordini di lavoro - Gestione dei calendari - Gestione dei progetti - Gestione dei tecnici - Gestione del rischio - Gestione dell'inventario - Gestione della clientela - Gestione della conformità - Gestione della disponibilità - Gestione della pipeline di vendita - Gestione delle attività - Gestione delle fatture - Gestione delle ispezioni - Gestione di documenti - Gestione di incidenti - Manutenzione preventiva - Messaggistica via SMS - Monitoraggio clienti - Monitoraggio del lavoro - Monitoraggio ore online - Pagamento elettronico - Per installatori di impianti elettrici commerciali e/o industriali - Pianificazione della manutenzione - Pianificazione in tempo reale - Pianificazione/previsione delle spese - Prenotazioni online - Preventivi/Stime - Programmazione - Real-Time Updates - Relazioni sui progressi - Rendicontazione e analisi statistiche - Rilevamento della posizione - Sistema di calendari e promemoria - Third-Party Integrations ... e altre 34 funzionalità ## Integrazioni (15 in totale) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software HVAC](https://www.capterra.it/directory/30107/hvac/software) ## Categorie correlate - [Software HVAC](https://www.capterra.it/directory/30107/hvac/software) - [Software FSM](https://www.capterra.it/directory/10009/field-service-management/software) - [Software per la gestione dell'agenda](https://www.capterra.it/directory/30087/scheduling/software) - [Software per idraulici](https://www.capterra.it/directory/30673/plumbing/software) - [Software per elettricisti](https://www.capterra.it/directory/31006/electrical-contractor/software) ## Alternative 1. [Synchroteam](https://www.capterra.it/software/129634/synchroteam) — 4.4/5 (95 reviews) 2. [FieldPulse](https://www.capterra.it/software/153475/fieldpulse) — 4.6/5 (452 reviews) 3. [Jobber](https://www.capterra.it/software/127994/jobber) — 4.6/5 (1457 reviews) 4. [Connecteam](https://www.capterra.it/software/153140/connecteam) — 4.6/5 (5254 reviews) 5. [Service Fusion](https://www.capterra.it/software/135788/service-fusion) — 4.3/5 (308 reviews) ## Recensioni ### "ST- Honest review" — 5.0/5 > **Logan** | *1 ottobre 2025* | Produzione di apparecchi elettrici/elettronici | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Probably the best thing is the customer support. I appreciate that I can call at any time and get the help/advice I need. I also appreciate the opportunities for growth both personally and professionally. > > **Inconvenienti**: The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed. There are different parts of ST that would be super helpful if it can be changed to fit our companys style/processes, but are unable to be. Also they always are trying to get you to spend more money. > > Overall it has been great. ST has transformed our company, and has helped up define processes and procedures, and work more efficiently. ----- ### "It's growing on us" — 4.0/5 > **Hunter** | *25 marzo 2026* | Industria edilizia | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I appreciate that ServiceTitan is always working to improve and offer the best to its customers. Some of the features are Pro products but there is a lot built into the core system that you don't feel neglected without signing up for the pro features. I also appreciate the support team. They are always available, respectful, and helpful. I also really enjoy the collaboration ServiceTitan offers to our teams in projects and tasks. I really enjoy the scheduled reports that get emailed out to whomever you choose. > > **Inconvenienti**: We were told that ServiceTitan was very customizable, that is and isn't true. It's customizable when you work with what's existing - the existing is very fixed whether you want the feature there or not (arrival windows, etc). There are lots of opportunities for work-arounds. But it is best to conform for it to operate properly. I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software, unexpectedly. Lastly, it's hard to know what affects what in terms of reporting. For example, sold hours points to a technician's productivity, but if it isn't set up on the back end then it's not properly reporting. > > It was rough in the beginning, the onboarding was stressful, time consuming, and exhausting. (Usually the hard things are the right thing to do, I hope this statement rings abundantly true in the foreseeable future). It felt like we had to do things many times before we got it right and then when it was onto finding the next thing. Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team. She's helping us refine our systems and ensure that we're doing ServiceTitan's best practices. It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more. I'm looking forward to seeing where the system will go in the coming years and am excited to be a part of it\! ----- ### "Not worth the money and headaches" — 2.0/5 > **Edward** | *10 marzo 2026* | Industria edilizia | Tasso di raccomandazione: 2.0/10 > > **Vantaggi**: I enjoy working with \[sensitive content hidden\] is always responsive and willing to assist. I appreciate the concept of what the software could achieve, but unfortunately, it’s not there yet. > > **Inconvenienti**: ServiceTitan has numerous bugs and system flaws, making it making it not worth five times the cost of Housecall Pro. We traded some headaches for more complex issues. The support team struggles with minimally complex tasks, often requiring me to troubleshoot and explain the underlying problems. The support team needs untouched system errors, so these issues persist. I can’t wait a week or more for my team to use the system effectively. I’m still facing challenges with records imported from Housecall Pro. The data team leaders contacted me, but I haven’t had the time to review nearly 800 job and invoice records due to other time-consuming errors. I spent 4 months working with your team to implement a simple Clock I/O for technicians, but it proved impossible, so we reverted to flexible timekeeping, which isn’t suitable for many tradespeople. I also dislike how you made simple tasks overly complicated even for a super admin. In the age of remote work, it’s essential to design your system in a way that allows users to set their preferred time zone, similar to any other system. This approach eliminates the necessity of forcing users to set their devices to the time zone of their work location, instead of their actual living location or the need to purchase a new device. > > My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications. However, I must say that working with some of your team members, including \[sensitive content hidden\] was a pleasure. ----- ### "I would highly recommend Service Titan" — 5.0/5 > **Heather** | *5 marzo 2026* | Industria edilizia | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: The customer service particularly that of \[sensitive content hidden\]- We have had several CSM, but \[sensitive content hidden\] is by far the best of the best. She is there when you need her and continues to support Lakeside thru their journey\! > > **Inconvenienti**: The response time on technical issues, I understand that we are not the only business needing assistance but there are times when errors or issues come up that must be corrected on the back side of things, and the delay in this sometimes outs us at a standstill. > > My overall experience has been good; they have some great people that work at Service Titan, I have been fortunate to work with several of them\! ----- ### "Better late than Never\!" — 5.0/5 > **Janeth** | *26 febbraio 2026* | Industria edilizia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We love being able to easily schedule a job, track cost and expenses while at the same time maintaining KPS's\! Service Titan has been a game changer for us and business. > > **Inconvenienti**: I wish I had a dedicated support member for support only not someone monitoring how I am using ST most and should use more. > > So thankful my \[sensitive content hidden\] trusted me with the leap to transition. We know more about our business - good and bad - and we can now see all the ways we need to improve or HAVE inmproved\! ----- Pagina: 1/15\ Avanti: [Pagina successiva](https://www.capterra.it/software/150053/servicetitan?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/150053/servicetitan) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati